BT BT8500 Advanced Call Blocker Quick Setup And User Manual
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BT BT8500 Advanced Call Blocker Quick Setup And User Manual

Digital cordless phone with answering machine
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Table of Contents

Block
Block
up to
up to
100 %
100 %
Nuisance
Nuisance
Calls
Calls
Set-up and User Guide
8500 Advanced Call Blocker
Digital Cordless Phone with Answering Machine

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david gambs
July 10, 2025

how do i register my BT8500 with the baseunit

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Summary of Contents for BT BT8500 Advanced Call Blocker

  • Page 1 Block Block up to up to 100 % 100 % Nuisance Nuisance Calls Calls Set-up and User Guide 8500 Advanced Call Blocker Digital Cordless Phone with Answering Machine...
  • Page 2 Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT8500 if you use any other type of batteries.
  • Page 3 Memory status Melody t Menu accessed Time and date Time AM/PM Save number Date by pressing Allow number Time format 12 Hours or 24 Hours Block number Delete call Send text Delete all 0800 145 6789* or go to bt.com/producthelp...
  • Page 4 2 Plug the mains power adaptor into the base, with the cable clipped in 3 Plug the other end of the power the groove provided. adaptor into the wall power socket and switch on. 0800 145 6789* or go to bt.com/producthelp...

  • Page 5: Activate The Batteries

    Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use. a link with the base station. Once found the screen will show Please set the time and date. 0800 145 6789* or go to bt.com/producthelp...
  • Page 6 Important Please set the time and date Charge the handset batteries for to start using your telephone 24 hours or your phone might not work. Volume Skip Skip Play Stop Del. Answer Find 0800 145 6789* or go to bt.com/producthelp...
  • Page 7 Quick set-up guide If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries. 0800 145 6789* or go to bt.com/producthelp...
  • Page 8 3:32 pm you need to enter Set up 03:32. Time 3. Press AM or PM. HH:MM 4. Press AM/PM DD/MM/YYYY. 5. Press Save. Saved is displayed. Save Back If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 9 You need to have a Caller Display service from your Set up network provider to use all the features available from BT Call Guardian, Visual Voicemail, Calls List, Text Messaging and other Caller Display enabled Do you have features. Charges may apply.
  • Page 10 14. Select Save when you’ve finished. 15. Your message will be played back to you. 16. Select OK (or Delete if you want to replace it). 17. Select Done, to continue with the set up wizard. 0800 145 6789* or go to bt.com/producthelp...
  • Page 11 BT Call Guardian. are allowed? Please make sure you always add the full telephone number when you save a contact. If you have important numbers that will always need to get through e.g (National Floodline, Carer Line...
  • Page 12 Please read the rest of this User Guide for Please read the instructions on how to use the most popular quick start guide. features of your BT8500 phone and look online at bt.com/producthelp. 0800 145 6789* or go to bt.com/producthelp...
  • Page 13 first handset then it will be shared with all other handsets in your multi pack once you activate the batteries and they have all synchronised. 3. Place the handset on the charger to charge for 24 hours. 0800 145 6789* or go to bt.com/producthelp...

  • Page 14: Getting To Know Your Phone

    Select the Back option if you want to return to the previous screen. To exit a menu and return straight to the home screen, press If no buttons are pressed for 60 seconds, the handset returns to the home screen automatically. 0800 145 6789* or go to bt.com/producthelp...
  • Page 15 In menu mode, press to return to home screen. er calls list, page 34, decrease volume, page 27 and move down dial) through menu options. speed dial number. or a stored speed dial number. Toggle between upper/lower case characters. 0800 145 6789* or go to bt.com/producthelp...
  • Page 16 Caller Display from your network provider. Charges may apply. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 17 Flashes when phone machine on/off. rings, during a call Red light on button and registration. is on when answer machine is on. 0800 145 6789* or go to bt.com/producthelp...

  • Page 18: Bt Call Guardian

    Announce (All calls not in your Contacts, Allow or VIP list must say their name, those on your Blocked list hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling is not accepting your call. Please hang up”) •...
  • Page 19 Call Control and press Select or 2. Follow the instructions to set your PIN or enter your PIN and select OK. 3. BT Call Guardian is highlighted, press Select or 4. Scroll to Announce msg, press Select or 5. Press Select, or Record name and follow the voice prompt and press Save.
  • Page 20 CLI unavailable numbers. (CLI means caller line identification.) Remember: settings will be the same as the last mode you selected, unless you save your own custom options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 21 1. Select Menu, scroll all Control and press Select or 2. Follow the instructions to set your PIN or enter your PIN and select 3. BT Call Guardian is highlighted, press Select or 4. Scroll Guardian settings and press Select or 5.
  • Page 22 VIP list and then adjust your BT Call Guardian settings for that number. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 23 • You’ll see the caller’s number (if available) in the Calls list with [Blocked call icon]. This means that BT Call Guardian is blocking the call without you having to do anything. Remember: if you’ve blocked a contact, all the numbers you have for a contact will also be blocked.
  • Page 24 6. On first use, you will see No area codes stored. Add code? Select Yes. 7. Add the area code (e.g. 01473) and press Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 25 Save. ing your blocked and allowed lists delete the whole list. Remember, if you do this, all calls previously blocked and allowed, will now come back through your BT Call Guardian settings. 0800 145 6789* or go to bt.com/producthelp...

  • Page 26: Using The Phone

    Mute by pressing the Right 8:00pm option button. The display shows Call muted and your caller can’t hear you. 2. Select Unmute to return to your caller. Richard Work Call muted Options Unmute 0800 145 6789* or go to bt.com/producthelp...
  • Page 27 Hide From the home screen, you can press Volume Calls to change the Ringer volume settings too. e a handsfree call Volume Calls handset loudspeaker. 2. Press earpiece and the loudspeaker. 3. Press 0800 145 6789* or go to bt.com/producthelp...
  • Page 28 Left option button and your first caller will be put on hold. 3. Select Switch to toggle between the two callers. 4. Press press and hold If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 29 Base Volume searching for handsets for up to 2 minutes. Skip Skip Play 2. To stop the ringing, press Find Stop Del. press Answer Find 0800 145 6789* or go to bt.com/producthelp...
  • Page 30 3. To dial an entry, press Options Back highlighted. If the entry has more than one number saved under it you will need to highlight the number you want and then press 0800 145 6789* or go to bt.com/producthelp...
  • Page 31 The handset will come with some special numbers pre-stored. These will include Your BT Product Helpline, BT 118500, All handsets (if you have more than two handsets registered) and a list of the handsets registered to the base according to their default name/number (e.g.
  • Page 32 6. Once you have selected all of the contacts that you want to delete, press Options. Delete Selected is highlighted. 7. Press OK. 8. You’ll see a final confirmation screen. Press Yes. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 33: Speed Dial

    The display will show Saved as speed dial x (x being the Speed dial button). a Speed dial entry Either, press and hold the Speed dial button want to dial is stored. Or, Select Menu, scroll Speed Dial List and press Select. Scroll be dialled automatically. 0800 145 6789* or go to bt.com/producthelp...
  • Page 34 4. Delete speed dial x? is displayed, select Yes. Speed dial x deleted will be displayed. Remember: numbers that you store in speed dial are allowed straight through, without Call Guardian intercepting them. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 35: Caller Display And The Calls List

    3. To dial an entry, when the entry you want is Options Back highlighted, press 4. To access other options like: play an answer message, send a text, allow or block a number, select Options when the entry is highlighted. 0800 145 6789* or go to bt.com/producthelp...
  • Page 36 Delete call or Delete all and press Select. Call deleted will be displayed if you have deleted one entry, if you chose to delete all then you will need to confirm by selecting Yes. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 37 Highlight the number type where you want to New contact save the number (Home, Work or Mobile) and Add to contact press Select. These numbers will now get straight through when they call, without Call Guardian intercepting them. Select Back 0800 145 6789* or go to bt.com/producthelp...

  • Page 38: Call Control Settings

    When set to On, the idle screen will display DO NOT DISTURB instead of the handset name. For more information and general advice on handling unwanted calls please go to bt.com/unwantedcalls 0800 145 6789* or go to bt.com/producthelp...
  • Page 39 999 and 112 which can still be dialled. If set to Allowed, the status of the other settings will manage which calls can be made. The default for all Outgoing calls settings is Allowed. 0800 145 6789* or go to bt.com/producthelp...
  • Page 40 If you’ve already added contacts to your VIP’s, the list will be displayed when you enter the VIP list menu. You can then select Options to add further VIPs, remove VIPs or assign a VIP ringtone. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 41 4. Enter the new 4 digit access PIN and select OK, then enter it again when prompted and select OK. Access PIN saved will be displayed. Remember: this PIN is also used for Remote access, but it’s different to the System PIN, see page 55. 0800 145 6789* or go to bt.com/producthelp...

  • Page 42: Answer Machine

    ---End--- i. If you have more than one message stored and Select Back want to listen to them all, select Options. Play all will be highlighted, press Select. 0800 145 6789* or go to bt.com/producthelp...
  • Page 43 Select Menu, Answer Phone is displayed, press Select. 2. View Messages will be displayed, press Select. A list of your answer phone messages will be displayed. 0800 145 6789* or go to bt.com/producthelp...
  • Page 44 Options. 3. Scroll Send text and press Select. 4. Enter and send your text message as per the instructions detailed on page 61. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 45 (played) messages Del. press Delete”, press Del. will hear, “All old messages deleted.” On and Off. The setting is announced. When On, Answer the text ‘On’ will light up on the Answer 0800 145 6789* or go to bt.com/producthelp...
  • Page 46 Save when you’ve finished. 5. Your message will be played back to you. Select OK if you’re happy with it or you can delete it by selecting Delete. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 47 3. Press Ans. & record or Answer only and press Select. 4. Press Use default msg and press Select. 5. Press On. Scroll Female or Male and select Save. Saved will be displayed. 0800 145 6789* or go to bt.com/producthelp...
  • Page 48 Ans. & record or Answer only and press Select. 4. Answer delay is displayed, use (0-9 rings or Time saver) and select Save. Saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 49 Make sure the answer delay is set for your answer machine to answer before the voicemail service. Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings. the maximum message length Select Menu, Answer Phone is displayed, press Select.
  • Page 50 If you wish to listen to the message being recorded, press the left option key to select Listen or, if you wish to talk to the caller, press the caller will stop the recording if it’s started. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 51 5. Enter your old 4 digit PIN and select OK. 6. Enter the new 4 digit PIN, select OK, then enter the new PIN again and select OK. The display will show New Access PIN saved. 0800 145 6789* or go to bt.com/producthelp...
  • Page 52 4 digit remote access PIN when prompted. You can play back your messages. If you do not choose to switch your answer machine On, it will switch off when the call is ended. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 53 On or Off for the Text message alert and select Save. Sounds is highlighted, press Select. Press Handset Tones, press Select. 3. Press On or Off for Keypad tones, then press or Off for Confirmation tones and select Save. 0800 145 6789* or go to bt.com/producthelp...
  • Page 54 On or Off for Auto answer, then press or Off for Auto end call. Do the same steps for Auto join calls and First ring, then select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 55 PBX code, press Select. Enter the number you want (maximum four digits). If you wish to stop using a PBX access code, go into the PBX code menu and delete all the digits by selecting Clear, then select Save. 0800 145 6789* or go to bt.com/producthelp...
  • Page 56 5. Delete data on all handsets and base? is displayed. Select Yes. 6. Deleting all user data... is displayed. Once finished, All user data deleted is displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 57 Mon to Fri or Sat & Sun then press need to select AM or PM if you have set 12 hour format), then press select the melody you want. Select Save. an alarm has been set. 0800 145 6789* or go to bt.com/producthelp...
  • Page 58 If an incoming call is received while the alarm is going off, the alarm notification will immediately stop and the incoming call will be shown on the display. The alarm will not resume. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 59: Bt Calling Features

    BT Calling Features of these services. You might have to pay a fee. For more details on BT’s Calling Features, go to bt.com/callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150.
  • Page 60 3. Press Turn on, Turn off or Check status and press Select. The service will be called. Follow the spoken instructions or listen for confirmation/status. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 61: Text Messaging

    (other than the subscription to Caller Display. A fee may be payable). Visit bt.com to find out how much it costs to send a text message, the cost will depend on your call package. All messages in the inbox and sent folders are synchronised across all handsets registered to the base.
  • Page 62 3. A list of the messages will be displayed, press list. You can press OK to read a highlighted message or select Options to access the list of menu options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 63 The send and receive centre numbers are pre-populated for BT’s PSTN text message service but you can change them to another service if you want to. BT’s text message send service number is: 1470P17094009 and the receive service number is: 0800587529.
  • Page 64 To save this as a new contact, highlight New contact and press Select. Highlight the type of number, then press Select. Enter the contact name and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 65 – a (tick) in the box indicates it has been selected, then select Options. Delete selected will be displayed, select OK, then select Yes. ii) To delete all messages, press Options, scroll Select all and select OK. 0800 145 6789* or go to bt.com/producthelp...

  • Page 66: Using Additional Handsets

    You have 2 minutes to complete the registration process. After 2 minutes the In use light on the base will stop flashing. If registration isn’t successful the first time, please try again incase the base registration period ran out of time. 0800 145 6789* or go to bt.com/producthelp...
  • Page 67 2. The receiving handset will ring and your handset name will be presented on the screen. To answer they need to press you will see Handset not available on your display. 3. Press 0800 145 6789* or go to bt.com/producthelp...
  • Page 68 first external caller will be put on hold. 3. Select Join and all callers will be joined in a 3-way call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 69 If you’re with another phone service providers (i.e. not BT), please contact their customer service team. 150 (BT business lines – call 152). If you don’t use a BT line, call 0800 800 150 (residential) or 0800 800 152 (business). 0800 145 6789.
  • Page 70 • Do Not Disturb may be switched on, see page 37. • Check your BT Call Guardian settings, see page 18. • Make sure the handset is registered to the base, see page 65. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 71: General Information

    Subject to the terms listed below, the guarantee things more safely and bury less rubbish in the ground. will provide for the repair of, or at BT’s or its agent’s You should contact your retailer or supplier for advice discretion the option to replace the BT8500, or any...
  • Page 72 To find out about what we are doing, visit bt.com/betterfuture fices worldwide and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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