Alcatel 4039 User Manual

The 4039 Handset
Display and display keys
Display Key
Forward Icon
Audio Keys
Hands free/Loudspeaker Key
Mute Key
Volume Control
Making internal calls
Dial the extension number required or press the relevant extension key.
Making external calls
Dial 9 followed by the telephone number.
Answering calls (internal & external)
Lift the handset or press the Hands free key.
An internal call will be 1 long ring. An external call will be 2 short rings.
Check the display, this will tell you the name of the internal caller or will show the external number calling you.
If the display shows **** or simply says External the caller has withheld their number.
If you are using a headset, to answer the call press the Hands free key and use the Disconnect Call key to finish your call.
To set a call back (on a busy extension)
The call back function only works on internal calls
On hearing the busy tone, press Callback in the display.
When their extension becomes free your phone will ring, when you lift your receiver the called extension will ring immediately.
To transfer a call
Dial the extension number, or the external number (prefixed with a 9) and announce the call if applicable. Press the Transfer
key in the display or simply hang up.
NB External transfer is only possible if the facility has been authorised on your extension.
To cancel the transfer
If there is no answer, or the extension user does not wish to take the call, press the disconnect key to disconnect the call from
the extension and then press the top right display key where you see your caller holding.
To hold a call
Press the Hold key in the display. The handset symbol will be replaced by a musical note.
To regain a held call
Press the top right display key where you see your caller holding. You will be reconnected to the caller.
To redial the last 10 external numbers dialled
Press and release the redial key to redial the last external number.
OR press and hold the redial key (for 2 secs) the display will show the last 10 dialled numbers. Scroll down using Up/Down
Navigator and press OK to dial the number highlighted.
To send MF Touch Tones – DTMF (needed when dialling into external voicemail or auto attendant system)
Press MF Code in your display or dial 69. You can now follow the voice prompts by pressing the requested digits on your
keypad.
To answer a call for another extension in your pick up group
Press the Pick Up key in the display or dial 14. This will intercept the longest waiting call ringing to your pick up group.
To answer a call for a specific extension or one that is not within your pick up group
Dial 13 and the extension number.
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OK key
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Function Keys
Disconnect Key
Message Key
Redial Key