Avermedia AVerDiGi EH5216+ Service Manual

Avermedia AVerDiGi EH5216+ Service Manual

Avermedia averdigi eh5216+ dvr service manual
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2010
®
AVerMedia
AVerDiGi EH5216+
Service Manual
®
AVerMedia
AVerDiGi EH5216+
Version 1.0
2010/1/1

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Summary of Contents for Avermedia AVerDiGi EH5216+

  • Page 1 2010 ® AVerMedia AVerDiGi EH5216+ Service Manual ® AVerMedia AVerDiGi EH5216+ Version 1.0 2010/1/1...
  • Page 2: Table Of Contents

    Service manual for EH5216+ Table of contents 1. Version history of service manual ………………………………………...3 1.1. Version history……………………………………………………………………………….3 2. About this service manual ……………………………………………………...4 2.1. Legal information & disclaimer…………………………………………………………….4 2.2. Technical specifications…………………………………………………………………….5 3. Parts list …………………………………………………………………………………….8 3.1. Main modules………………………………………………………………………………..8 3.2. Screws and other parts……………………………………………………………………11 3.3.
  • Page 3: Version History

    Service manual for EH5216+ 1. Version history Version Released date Description Editor Approved by 1 . 0 1 / 1 / 2 0 1 0 F i r s t v e r s i o n E r i c k J a c k i e / K a r e n...
  • Page 4: About This Service Manual

    No part of this document may be copied, reproduced, or transmitted by any means, without prior written permission from AVerMedia® Information,Inc. AVerMedia® Information,Inc will not take the responsible of the losses of those unauthorized and misuse by third parties. Warning Only authorized technicians should repair this equipment.
  • Page 5: Technical Specifications

    Service manual for EH5216+ 2.2 Technical specifications. Please refer to the following general technical specifications for the EH5216+ DVR. E l e c t r i c a l E l e c t r i c a l E l e c t r i c a l E l e c t r i c a l s p e c i f i c a t i o n s s p e c i f i c a t i o n s s p e c i f i c a t i o n s...
  • Page 6 IR extension cable) Web Browser (Remote Client) Microsoft Internet Explorer 6 or higher, on Windows 2000, XP, VISTA, Windows 7 Export of video/audio data AVerMedia format Mechanical facilities Dimensions(H x W x D) 65x430x370 mm Weight 4.6 KG (Not include HDDs)
  • Page 7 Service manual for EH5216+ Operating temperature 0 ° C to +40 ° C (32 ° to 104 ° F) Storage temperature -30 ° C to +60 ° C (-22°F to 140 °F) Relative humidity in operation 50%-80% Relative humidity when stored Electromagnetic Compatibility (EMC) FCC Part 15, Class A EN 55011(Group I, Class A)
  • Page 8: Parts List

    Service manual for EH5216+ 3. Parts list. 3.1 Main modules. Part number Part description Picture 51F2X8NP00AD GM_EH5216 LITE_AVI_0_VER 51C2A9NP00AG GM_SEB5116_AVI_0_VIDEO 51C2A9NP00AC GM_SEB5116_AVI_0_IR 51C2A9NP00AH GM_SEB5116_AVI_0_POWER 51F2X8NP00AB GM_EH5216_AVI_0_USB 51C2A9NP00AB GM_SEB5116_AVI_0_FUN.NU M(2 IN 1)
  • Page 9 Service manual for EH5216+ Part number Part description Picture 51C2A9NP00AD GM_SEB5116_AVI_0_CONTRO 51C2A9NP00AB GM_SEB5116_AVI_0_FUN.NU M(2 IN 1) 064APOWERBHF CABLE-ATX CABLE-760mm 064AOTHERBFS CABLE-POWER SWITCH & IR-410mm 064AOTHERBFW CABLE-FUNCTION & CONTROL-200mm 064AOTHERBHB CABLE-USB*3 & NUMBER-200mm 0700DVD--AKJ COMPUTER-DVDROM-DRW-I HAS324/BLACK...
  • Page 10 Service manual for EH5216+ Part number Part description Picture 064AOTHERBFJ CABLE-SERIAL ATA CABLE-500mm 064ASATA-BDV CABLE-SATA TO E-SATA-40CM 067AG252PAAV WIRE-2.5*2P-15CM-JIE LI 064AOTHERBGA CABLE-UL2651-16C-150mm 208AC2F1-ADX PLASTIC- 電 線 固 定 板 (FWA-22C) 041312GOOAK3 ADAPT-AC/DC-100V~240V/19V -4.74A 0410KDE12AB5 FAN-KDE1205PFV2-550mm...
  • Page 11: Screws And Other Parts

    Service manual for EH5216+ 3.2 Screws and other parts. Part number Part description Picture 207AAAAAAAAN PSUPOT-TH11-11mm 100AAAAAAAEG SCREW_MU_I 頭 _ T_M2.6*8 ㎜ _ NI_ 尾 100AAAAAAADD SCREW-MU-M3*4 扁 頭 100AAAAAAAH5 SCREW_BI 頭 _ T_1.7*5 ㎜ _NI_ 頭 徑 4.5- 尾 100AAAAAAADH SCREW_MU_F 頭...
  • Page 12 Service manual for EH5216+ Part number Part description Picture 100AAAAAAAFD SCREW_MU_P 頭 _ T_3*8 ㎜ _NI_ 尾 100AAAAAAAG6 頭 ㎜ SCREW_MU_I _ M_3*5 _NI+ 耐 落 頭 徑...
  • Page 13: Outside Case And Other Parts

    Service manual for EH5216+ 3.3 Outside case and other parts. Part number Part description Picture 200AF2X8-BV6 前 面 板 金 PB-F2X8-N19B- 綠 ) -EH5216+ 102AF2X8-ASX MTBOX-N20B-F2X8- 上 蓋 金 綠 112AC2A9-AKA METAL-C2A9- 補 強 桿 112AC2A9-AKE METAL-C2A9-HD 固 定 架 ( 3IN1) 102AF2X8-ASW MTBOX-N20B-F2X8-...
  • Page 14: Disassembly & Assembly

    Service manual for EH5216+ 4. Disassembly & Assembly procedures. 4.1 Tools needed for disassembling and assembling the DVR. 4.2 To disassemble / assemble the DVR. Step 1. Initially, please have unscrew the 8 screws of the outer case. These are located in left, right and back side of this DVR. Please see the following pictures for details.
  • Page 15 Service manual for EH5216+ Step 2. Remove the outer case after unscrewing the 8 screws. Step 3. Afterwards, please remove the iron protection steel by unscrewing two mounting screws. See the following pictures. Step 4. Please remove the HDD iron rack.
  • Page 16 Service manual for EH5216+ Step 5. After removing the HDD iron rack, the inside of the DVR will reveal itself as following. Please use the pictures below as a reference and remember the correct cable connections for further disassembling. Step 6. The next step includes the removal of all power cables (i.e. SATA / e-SATA / main power cable ) by unscrewing the two screws from the e-SATA interface on the back of the DVR.
  • Page 17 Service manual for EH5216+ Step 7. Please remove the power / SATA cables from the main power board, DVD-ROM drive and PCB board. Please see the following pictures for the detailed removal procedure. Step 8. In the next step please remove all remaining connection cables from and to the PCB board inside the DVR.
  • Page 18 Service manual for EH5216+ Step 9. You may see the following pictures revealing the exact connection position of the cables you are about to remove. Step 10. After removing all the cables insides the unit, please start removing the PCB boards. Initially, please remove the video-in BNC board. It is being mounted to the back of the DVR through 6 screws.
  • Page 19 Service manual for EH5216+ Step 11. After removing the video-in BNC board, please remove the main power board located next to it. Please refer to the following pictures. Step 12. Once the main power board has been removed, please follow up by disassembling the main system PCB board - the biggest PCB board inside the unit.
  • Page 20 Service manual for EH5216+ Step 13. The 2 cooling fans may be un-mounted by unscrewing 4 screws, as you can see from the following pictures. Step 14. The system PCB board is mounted inside the case with 9 screws. Please unscrew them and take out the board.
  • Page 21 Service manual for EH5216+ Step 15. This step reveals the removal procedures of the front panel of the DVR. Please loosen the lace which holds the connection cables of the front panel. Step 16. The front panel is secured through 3 screws. Please remove these and unplug the connection cables coming from the PCB board.
  • Page 22 Service manual for EH5216+ Step 17. Once the front panel has been removed, please remove the 3 PCB boards from the plastic case. Unscrew total 10 screws from the 3 PCB boards. Step 18. After the front panel has been removed from the DVR, the USB PCB board has to be removed from the metal case by unscrewing 3 screws.
  • Page 23 Service manual for EH5216+ Step 20. The final step reveals the removal of the internal DVD drive. To do so, please unscrew the 4 screws, which hold the drive inside the metal case.
  • Page 24 Service manual for EH5216+ Step 21. Please see the following pictures, which show the completely disassembled DVR and all of its components.
  • Page 25: Troubleshooting Procedures

    Service manual for EH5216+ 5. Troubleshooting Procedures 5.1 (None UI related issues)
  • Page 26: What Should I Do If The Unit Is Not Booting

    Service manual for EH5216+ 5.1.1 DVR does not boot up? Start Reseat AC adapter in DVR and wall outlet DVR booting – check front Done LED & FAN Try different wall- power-outlet DVR booting – check front Done LED & FAN Try different ext.
  • Page 27: What Should I Do If There Is No Local Vga / Bnc Display

    Service manual for EH5216+ 5.1.2 No local VGA / BNC display? Start Check monitor power connection and proper cable connection to DVR – reseat cables Done Video output OK? Use different VGA-connection cable Video output OK? Done Check monitor brightness settings Done Video output OK? Try using different...
  • Page 28: Ui Related

    Service manual for EH5216+ 5. Troubleshooting Procedures 5.2 (UI related issues)
  • Page 29: What Should I Do If There Is No Camera (Analog) Display

    Service manual for EH5216+ 5.2.1. No camera (analog) display? Start Check cable link and set camera & DVR-channel settings to default Done Video output OK? Connect camera to different BNC-input Replace the following if Video output OK? available: video board, system board Use different video cable Done...
  • Page 30: What Should I Do If There Is No Camera (Ip Camera) Display

    Service manual for EH5216+ 5.2.2. No camera (IP camera) display? Start Check cable link and set camera & DVR-CH settings to default Done Video output OK? Use computer (IE) to test camera display IP-camera problem; Check DVR network settings and Video output OK? Re-check camera try to reach DVR through PC...
  • Page 31: What Should I Do If The Network Function Is Not Working

    Service manual for EH5216+ 5.2.3. No network? Start Check if network funct. is enabled in DVR software Done NW-connection OK? Reseat network cable in DVR jack and router. Use another network cable Done NW-connection OK? Check DVR network settings (DHCP, static IP, PPPoE) Done NW-connection OK?
  • Page 32: What Should I Do If The Dvd Backup Is Not Working

    Service manual for EH5216+ 5.2.4. DVD backup not working? Start Shut down DVR, open DVD tray opens? the unit and reseat DVD-drive power cables. Re-test. Ensure inserted media is an empty DVD-R/DVD+R, Use different SATA DVD tray opens? DVD-RW/DVD+RW power cable & disc.
  • Page 33: What Should I Do If The Audio Is Not Working

    Service manual for EH5216+ 5.2.5. No audio? - Check audio connectors and reseat cables - Check volume level of connected speakers - Enable audio recording in DVR menu - Check volume/mute settings in DVR software 5.2.6. HDD recording not working? - Cross-check HDD model with HDD support list available on our website - Open DVR, check HDD connectors and reseat cables - Use different SATA/power connector and cable if available...
  • Page 34: What Should I Do If The Remote Control Is Not Working

    Service manual for EH5216+ 5.2.8. Remote control not working? - Check batteries within your remote control and exchange to new ones - Make sure to point at the IR-receiver at the front receiver and verify if nothing blocks the visual connection between the remote control and the receiver - If using an optional IR-extender cable, make sure it is plugged in correctly and enabled within the software (only EB-series) - Make sure to set the remote control to the correct DVR-ID before usage (only...

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