Communication Failures Occurring When An Authentication Vlan Is Used - Alaxala AX6700S series Troubleshooting Manual

No. Items to check
2 Check the configuration of the access filter for
authentication.
Check the following for the accounting of MAC-based authentication.
Table 3-64: Checking the accounting of MAC-based authentication
No. Items to check
1 Check whether authentication result account
logs have been correctly recorded.
2 Use the
show mac-
command to check the
statistics
communication status with the accounting
server.
3 Check the syslog server configuration.
3.13.4 Communication failures occurring when an authentication VLAN is
used
If a failure occurs when an authentication VLAN is used, isolate the cause of the problem
according to the following table.
Table 3-65: Failure analysis method for the authentication VLAN
No. Items to check and commands
1 Execute the
show logging
check whether any hardware failure is
recorded in the operation log.
2 Execute the
show fense server
make sure the VLAN is operating normally.
authentication
command, and
command to
3. Troubleshooting Functional Failures During Operation
Action
Make sure the filter conditions required for communication
from unauthenticated terminals to destinations outside the
Switch have been set correctly by using the
and
ip access-group ip access-list extended
configuration commands.
Action
• If no authentication state is displayed in the result of the
show mac-authentication login
Table 3-62: Failure analysis method for MAC-based
authentication and take necessary action.
• If the logs are not recorded on the accounting server, go to
No. 2.
• If the logs are not recorded on the syslog server, go to No.
3.
• If the value displayed for
is , check whether the
frames] 0
mac-authentication default start-stop group
,
radius radius-server host
mac-authentication radius-server host
configuration command has been set correctly.
• For other cases, check the MAC-based authentication
configuration.
Make sure the following configuration commands have been
set correctly.
• Make sure that the syslog server has been set by the
command.
logging host
• Make sure that
has been set for the event type in the
aut
logging event-kind
• Make sure that the
mac-authentication logging
command has been set.
enable
Action
• If any hardware failure is recorded in the operation log,
replace the device.
• For other cases, go to No. 2.
• If the error message
Connection failed to VAA
is displayed, take action described in No. 8.
program.
• For other cases, go to No. 3.
authentication
command, see
under
TxTotal [Account
aaa accounting
, or
command.
123