Problems Related To Login Passwords; Forgotten Login User Password; Forgotten Password For Administrator Mode - Alaxala AX6700S series Troubleshooting Manual

3. Troubleshooting Functional Failures During Operation

3.1 Problems related to login passwords

3.1.1 Forgotten login user password

If a user forgets his or her login user password and is unable to log in to the Switch, do the
following:
• If another user can log in:
Ask the user who can log in to execute the
the forgotten login user password. Alternatively, ask the user to use the
command to delete the password.
Execute these commands in administrator mode. Therefore, the user who logs in must know
the password for the
The following figure shows an example of resetting the forgotten password for
administrator mode.
Figure 3-1: Example of resetting the password for user1
# password user1
Changing local password for user1.
New password:
Retype new password:
#
• If no users can log in:
If no users can log in or if a user can log in but does not know the password for the
command, push and hold the RESET button for at least five seconds to perform a default
restart. After startup due to the default restart, reset the password.
Take care when performing a default restart. A startup due to the default restart does not
perform authentication by password, authentication when changing to administrator mode
(
enable
For details about default restarts, see the Configuration Guide.
The reset password takes effect after the Switch restarts.

3.1.2 Forgotten password for administrator mode

If you cannot change the input mode to administrator mode because you forgot the password for
the command, push and hold the RESET button for at least five seconds to perform a
enable
default restart. After startup due to the default restart, reset the password.
Take care when performing a default restart. A startup due to the default restart does not perform
authentication by password, authentication when changing to administrator mode (
command), or command authorization.
For details about default restarts, see the Configuration Guide.
The reset password takes effect after the Switch restarts.
24
command for changing the input mode to administrator mode.
enable
command), or command authorization.
command in administrator mode to reset
password
clear password
in
user1
enable
enable