JBL Performance AV1 User Manual page 159

JBL PERFORMANCE LIMITED WARRANTY
Performance Limited Warranty
The JBL Performance products listed below are
warranted for the period stated from the date of
original purchase:
Amplifiers, Equalizers, and Surround Sound Pro-
cessors – two (2) year warranty.
Who is protected by this warranty?
Your JBL warranty protects the original owner and
all subsequent owners, so long as the original bill
of sale is presented when warranty service is
requested.
What is covered by the JBL warranty?
Your JBL warranty covers all defects in the material
and workmanship with the following specified
exceptions:
1. Damage caused by accident, unreasonable
use, or neglect (including the lack of reason-
able and necessary maintenance.
2. Damage caused by improper installation or
adjustment.
3. Damage occurring during shipment (claims
must be presented to the carrier).
4. Damage to or deterioration of any accessory
or decorative surface.
5. Damage resulting from failure to follow
instructions contained in your user guide.
6. Damage resulting from the performance of
repairs by someone other than an authorized
JBL warranty station
7. Any JBL unit on which the serial number has
been effaced, modified, or removed.
8. Units which have been altered or modified in
design, appearance, or construction.
9. Products sold on an "as-is" or final sale basis.
This warranty covers only the actual defects within
the product itself, and does not cover the costs of
installation or removal from a fixed installation, nor-
mal set-up, or adjustments, claims based on any mis-
representation by the seller, or performance
variations resulting from installation related circum-
stances such as program source quality or AC power.
How to obtain warranty service
If your JBL product ever needs service, we may
direct you to an Authorized JBL Warranty Station, or
ask you to send your unit to the factory for repair, in
which case we'll also supply a Service Return Autho-
rization and complete sipping instructions. If the
product was purchased in a country other than the
USA, it is necessary to return the product to the dis-
tributor or selling location in the same country.
Either way, you'll need to present the original bill to
establish the date of purchase. Please do not ship
your JBL product to the factory without our prior
authorization. In the United States, please call 1-
888-691-4171 for the location of the authorized
warranty station nearest you.
If service under this warranty is not necessary, but
you have questions regarding the Installation or
operation of this unit, please contact your autho-
rized JBL dealer or call 1-888-691-4171 for further
assistance.
Who pays for what?
JBL will pay all labor and material expenses for all
repairs covered by this warranty. If necessary repairs
are not covered by this warranty
or if a unit is examined which is not in need of
repair, you will be charged for the repairs or the
examination.
Although you must pay any shipping charges
incurred in getting your JBL product to an
Authorized Warranty Station or to the factory,
we will pay return shipping charges within the
United States if the repairs are covered by the
warranty. Please be sure to save the original ship-
ping cartons because a nominal charge will be
made for additional cartons.
Limitation on implied warranties
Implied warranties of merchantability and fitness for
particular purpose are limited in duration to the
length of this warranty, unless otherwise provided
by state law.
Exclusion of certain damages
JBL's liability is limited to the repair or replace-
ment at our option, of any defective product
and shall in no event include incidental or conse-
quential commercial damages of any kind.
Some states do not allow limitations on how long
an implied warranty lasts and/or do not allow the
exclusion of incidental or consequential damages,
so the above limitations and exclusions may not
apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
We sincerely thank you for your expression of confi-
dence in JBL products. This equipment has been pains-
takingly assembled by highly trained craftspeople. It
should give you many years of musical enjoyment.