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A Quick Reference Guide for the Avaya MultiVantage Telephone System
Voice Mail Telephone User Interface (TUI) Summary:
When retrieving messages using the telephone rather than Outlook, the following notes
will help:
• When using the Telephone, the (#) moves you forward in the menu tree and (
moves you back.
• Commands:
o From Main Menu:
o When Listening to Messages:
The Red Lamp above the "AVAYA" logo on the Telephone is the Message Waiting
Lamp.
Voice Mail - Assistant Procedures:
To Transfer a Caller to a Mailbox number which is different from the telephone number
dialed by the calling party, e.g., caller dials Assistant's number but wants someone else's
voice mail:
• Depress TRANSFER ♦ Dial 3001 ♦ Enter Mailbox Number Desired ♦ Depress
TRANSFER.
To Transfer a Caller to the Mailbox of the called party, e.g., caller dials a co-worker and
Assistant answers the call:
• Depress TRANSFER ♦ Dial (#89) ♦ Depress TRANSFER.
Revised 05/13/06– JTM
TELEPHONE TIPS
46xx Model IP-Telephones
Press 1 to retrieve messages.
Press 2 to create and send messages.
Press 3 to search for messages.
Press 4 to change greetings and passwords.
Press 7 to Erase/Delete.
Press 9 to save.
Press # to skip.
• Skip keeps the message as an unread message and keeps
the Message Waiting Lamp on. Use Erase/Delete (7) or
Save (9) to turn off the lamp.
Press 6 to forward the message.
Press 8 to reply.
Press 33 to go to end of message.
• You must be at the end of a message to delete a message.
© 2006 JTM Associates, Inc. ®
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