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Avaya IP Office 5601 User Manual

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Download this manual See also: Installation Manual, Quick Reference Manual
IP Office
5601/4601 Phone User Guide
Issue 2b (30th June 2005)

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Summary of Contents for Avaya IP Office 5601

  • Page 1 IP Office 5601/4601 Phone User Guide Issue 2b (30th June 2005)

  • Page 3: Table Of Contents

    Table of Contents The Telephone..........................5 Overview..............................5 Call Appearance Buttons..........................6 Basic Call Handling Features....................7 Answer a Call ............................. 7 Make a Call..............................7 Clearing A Call............................8 Hold ................................8 Redial ................................. 8 Message ..............................8 Transfer ..............................9 Conference ..............................

  • Page 5: The Telephone

    The Telephone Overview This guide covers the use of the Avaya 5601 and 4601 phones on Avaya IP Office. Both phones are similar, however the 5601 is only supported on the IP Office whereas the 4601 is supported on a range of Avaya telephone systems.

  • Page 6: Call Appearance Buttons

    Printed Documentation Call Appearance Buttons Having two call appearance buttons is useful. When holding a call you can answer another call and then use the call appearance keys to switch between calls. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.

  • Page 7: Basic Call Handling Features

    Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re- direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

  • Page 8: Clearing A Call

    Printed Documentation Clearing A Call To clear an established call either: 1. Replace the handset 2. Press Drop. Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call. To put a call on hold: 1.

  • Page 9: Transfer

    Basic Call Handling Features Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension 1. While on a call, press Transfer. 2. When you hear dial tone, dial the number to which the call is to be transferred. 3.

  • Page 11: System Features

    System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes (see Default Feature Codes). It also assumes that you have full access to all features and the public telephone network.

  • Page 12: Call Forwarding

    Printed Documentation Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

  • Page 13: Voicemail

    System Features Voicemail Note that not all systems support voicemail or have voicemail installed. • To switch voicemail on dial *18, to switch it off dial *19. • To retrieve your voicemail, use the code *17. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

  • Page 14: Default Feature Codes

    Printed Documentation Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.

  • Page 15: Index

    8 Avaya 5 Diverting Message button 8 Avaya 5601 5 Calls 12 Voicemail 5, 12, 13 Avaya IP Office 5 Diverting 12 Voicemail Collect 14 No Answer Off 14 Do Not Disturb 12 Voicemail Lite 13 No Answer On 14...

  • Page 16: Ip Office Issue 2B (30Th June

    Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

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Ip office 4601

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