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A Quick Reference Guide for the Avaya MultiVantage Telephone System
Voice Mail Telephone Access and Password: (concluded)
When logging in through your telephone, the system will tell you how many
unopened/unheard email/voicemail messages you have and how many opened (saved)
messages you have in your in box. (concluded)
If you delete a voice mail message using the telephone, it will move it to your
•
Trash/Deleted Folder in Outlook. If you delete it using Outlook, it will also move
it to your Trash/Deleted Folder.
The system will allow you to review play voice mail messages using the
o
phone. Items in the Trash/Deleted Folder are offered as the last review
category.
If you Delete messages (Press 7) or Save them (Press 9) using the
o
telephone, the system will turn off the Message Waiting Lamp on your
phone. However, if you skip the message (Press #), it is considered
unread and will not turn off the Message Waiting Lamp.
If you use the telephone to listen to email messages, you can reply to the email.
•
When you do so, the system records what you say in your reply and attaches it as
a WAV file in the email reply.
Transferring to the Operator or Extension from Voice Mail:
When Calling Voice Mail from a location other than the office:
•
Before you login to your mailbox, you may:
o
After you login in to your mailbox, you may:
o
Revised 05/13/06– JTM
TELEPHONE TIPS
46xx Model IP-Telephones
Dial (Zero) for the Receptionist/Operator.
Dial (the Extension) of someone you wish to call (only works if
they have Voice Mail and are located in your office).
Dial (*) to spell the name of someone you wish to call (only works
if they have Voice Mail and are located in your office).
Dial (#) to login to a mailbox.
Listen to see if you are at the Main Menu (System will say "Main
Menu").
If not at Main Menu, Dial (*) to backup to Main Menu.
Dial (9) to Transfer.
Dial (Zero) for the Receptionist in your office.
Dial (the Extension) of someone you wish to call (only
works if they have Voice Mail and are located in your
office).
Dial (*) to spell the name of someone you wish to call
(only works if they have Voice Mail only works if they are
located in your office).
Dial (#) to login to a mailbox in your office.
© 2006 JTM Associates, Inc. ®
Page 25 of 43
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