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Intellinet 524100 User Manual

Digital kvm over ip switch
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Digital
KVM oVer iP
Switch
uSer
Manual
Model 524100
INT-524100-UM-0708-01

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Summary of Contents for Intellinet 524100

  • Page 1 Digital KVM oVer iP Switch uSer Manual Model 524100 INT-524100-UM-0708-01...
  • Page 3 Thank you for purchasing the INTellINeT NeTWoRK SolUTIoNS digital KVM over IP ™ Switch, Model 524100. This switch is the perfect solution for any organization that demands secure and flexible local and remote administration of its critical systems, offering revolutionized remote server management by combining industry-leading remote control technology with a proven Enterprise-class digital KVM switch.

  • Page 4: Table Of Contents

    table of contentS section page SYSTEM ARCHITECTURE ....................5 LAN/WAN Configurations ..................... 5 Power Control Configuration ..................6 PPP Configuration ......................7 HARDWARE ........................8 Front Panel........................8 Rear Panel ........................8 Side Panel ........................9 INSTAllATIoN ........................9 digital KVM over IP Switch Setup ................9 Server Configuration .....................

  • Page 5: System Architecture

    Users: RADIUS Accounting ..................53 Users: Current Status ....................54 Alarms: E-mails ......................55 Alarms: SNMP (Traps) ....................55 Alarms: Selection ......................56 Maintenance: Software Version .................. 58 Maintenance: Configuration Save & Restore ............. 59 Maintenance: Reboot ....................60 Apply Settings: Restart Servers ................. 60 SPeCIFICATIoNS ......................

  • Page 6: Power Control Configuration

    Connected to a conventional KVM switch and multiple servers Power Control Configuration Connected to a remote power control device SYStEM ArcHitEcturE...

  • Page 7: Ppp Configuration

    PPP Configuration Set up as a PPP server to accept dial-in requests from a remote PPP client via a modem Set up as a PPP client to dial out to an ISP for remote clients to access via the Internet SYStEM ArcHitEcturE...

  • Page 8: Hardware

    harDware Front Panel PS/2 Keyboard Port Connect the PS/2 keyboard for the PS/2 PS/2 Console Status Restore local console. keyboard mouse LEDs Factory Defaults management PS/2 Mouse Port Connect the PS/2 mouse for the local console. Console Management Port (RJ-12) Connect the serial console cable for advanced console management of the switch via a serial terminal emulation utility, such as Windows HyperTerminal.

  • Page 9: Side Panel

    power on/off and power cycling tasks via the (cascaded) power control module(s). Side Panel Power Adapter Jack Use only the 9 V DC external power adapter included with the switch (shown connected at right) to avoid nullifying the warranty. inStallation Digital KVM over IP Switch Setup 1.
  • Page 10 Windows 2000: Go to the Mouse Control Panel, select the Mouse Properties tab, then go to the Pointer options screen. 1. Set the pointer speed slide bar to the exact middle. 2. In the Acceleration panel, select “None.” 3. Uncheck the “Move pointer to the default button in dialog boxes”...
  • Page 11 The Digital KVM over IP Switch supports most display modes up to 1600 x 1200. However, you might encounter some display problems when your display card is outputting an unusual display mode, such as no video or an abnormal screen display. To simplify the display factor before connection to the switch, it’s recommended that more standard display modes be used (see chart at left).

  • Page 12: Network Settings

    Network Settings 1. Connect the digital KVM over IP Switch to the ethernet lAN. The factory default network settings for the switch: • IP address: 192.168.1.200 • Net mask: 255.255.255.0 • Gateway: 192.168.1.254 • DNS: 192.168.1.254 2. Access the switch’s Web Management interface by entering the following in the address bar of your browser window on a remote client: https://192.168.1.200:5908.

  • Page 13: Port Base Settings

    Port Base Settings NOTE: If you’re satisfied with the default port base setting as 5900, you can skip this section. The default port base for switch connection is set at 5900. This means it will use port 5900 (port base) for viewer connection and port 5908 (port base + 8) for https Web browser connection. •...

  • Page 14: Configuration Of The Firewall/Router For Access Across The Internet

    Configuration of the Firewall/Router for Access across the Internet To allow access to the Digital KVM over IP Switch behind a corporate firewall/router, establish the following settings on your firewall/router (not on your switch). 1. Configure a virtual server on your router (or ask your network administrator to do it) as mapped to the switch’s local IP address.
  • Page 15 2. Click “Browse” and use the “Choose File” dialog box to browse and locate your certificate files. 3. Click “Upload” on the Security Settings screen to upload the root certificate to the switch. When the upload is completed, the prompt page for rebooting will display. 4.

  • Page 16: Selection Of A Security Level For Viewer Connection

    Selection of a Security Level for Viewer Connection 1. Go to the Security Settings screen on the switch’s Web Management interface and make a viewer connection selection from the “Security level” drop-down menu. • Level 1: No encryption (no SSL) •...

  • Page 17: Selection Of A User Password Policy

    in order to make a successful viewer connection with the switch in the level 3 security setting. If you use the standard set of certificates provided on the included support CD, the password that encrypts the server private key is “serverpwd.” However, if you use your own set of certificates, you should get the correct server password from the Certificate Authority that issued those certificates.

  • Page 18: Viewer Connection

    Viewer connection The digital KVM over IP Switch provides a Win32 viewer for Windows users and a Java viewer for cross-platform use on any major operating system. Installation of a Win32 Viewer Go to the Download screen to download the Win32 viewer (Kripview_install.exe). Install the viewer program on the client computer that will connect to the switch.

  • Page 19: Importing Certificates To A Viewer On A Client Computer

    Importing Certificates to a Viewer on a Client Computer NOTE: If you will be using only the non-PKI-authenticated viewer connections to the switch (such as Level 1 – no encryption/authentication or Level 2 – 256-bit SSL encryption and only server authentication by client), you are not obliged to use or import any certificates and you can skip this section.

  • Page 20: Viewer Connection Options

    Viewer Connection Options The viewer connection option interface presents several options that can be combined in various ways to optimize your viewer connection. In the Connection details window, click “Options” (represented by the top two screen images at right for Win32; by the bottom two images for Java).

  • Page 21: Establishing The Viewer Connection

    Establishing the Viewer Connection To use the Win32 viewer for connection, run the viewer program, entering the access IP address and port number for the switch in the login window (as shown at right with the default IP address). NOTE: You can enter the access IP address without specifying the port number (as shown), but only when the port number is defaulted to 5900.

  • Page 22: Win32 Viewer Settings

    Win32 Viewer Settings Window Size Adjustment The size of the viewer window can be adjusted by dragging the border of the viewer windows. Full Screen Mode For a full-screen display, click the viewer icon on the title bar of the viewer window to display the Quick Menu (shown on the left-hand side of the image at right), then select “Full Screen.”...
  • Page 23 Switch infrastructure using a single client desktop. (Shown below: The upper image presents five Win32 viewers on a Windows client desktop, each showing a different remote server desktop; the lower image presents four Java viewers on a Linux client desktop, each showing a different remote server desktop.) ViEWEr connEction...

  • Page 24: Title Bar Information

    Title Bar Information ServerRoom_TPE: This is the name specified for your video server. PC 1: This is the name you specified for this connected computer. 49 ms: This is the capture time that is used for capturing the video image. 4 ms: This is the transmit time that is used to transmit a video refresh.
  • Page 25 Connection options: Click to display the “Connection options” window (below). Connection info: This displays the server connection information as it relates to the viewer session. New connection: Make another new connection using the viewer. Save connection options: Save the settings (such as those connection parameters specified in the “Connection Options”...

  • Page 26: Video Display Troubleshooting

    Video Display Troubleshooting The video server supports most major display modes up to 1600 x 1200. Some display problems can occur, however, such as when there is abnormal or unusual display output from your server, when the display resolution is beyond the maximum support level of 1600 x 1200, or when the display vertical frequency is beyond the support range in that pixel dimension.
  • Page 27 • Go to the Video Server screen on the Web Management interface (see the screen image below, detailed in the following section) to check whether the Automatic Screen Alignment option is enabled. If it is not yet enabled, select the option, click “Submit” and then go to the Apply Settings screen and click “Restart Servers”...

  • Page 28: Management Over A Secure Https Browser

    if it is back to normal. Second, If clicking “Restart Servers” doesn’t solve the problem, click “Emergency Reboot” on the Maintenance screen of the Web Management interface for a complete start from ground level. An emergency reboot is a clean reboot, and it takes longer for the switch and video server to load;...

  • Page 29: Download

    SUPERADMIN: Provides full access (as indicated in the screen image and table below) to Web Management features (and the Power On/Off feature on the viewer). ADMIN: Provides partial access (as indicated in the table below) to Web Management features (and the Power on/off feature on the viewer). USER: Provides only minimal access (as indicated in the table below) to Web Management features (only the download and logout screens).

  • Page 30: Main: Date & Time

    first install the Java Runtime Environment (JRE), which is freely available from Sun at http:// www.java.com/. It is recommended to get JRE 5.0 or higher. On Windows machines, a simple double mouse click should start the viewer for Java. If the viewer does not start automatically, check the .jar file association on your computer.

  • Page 31: Main: Security

    Local Time Enter the correct date (dd-mm-yyyy) and time (hh:mm) here and click “Change Local Time” to set the current system time on the switch. Internet Time If you check the option “Synchronize with an Internet Time Server (NTP),” the time setting will be periodically synchronized to the time of the NTP server specified on each restart of the switch and every hour.
  • Page 32 Certificates and Keys Certificates are only needed if you intend to implement full PKI authentication for the viewer connections. If an SSl-encrypted session is already enough for your security requirements, you can just ignore this aspect of PKI authentication. Where can you get the certificates? There is a default set of certificates on your support CD.

  • Page 33: Main: Lan Tcp/Ip

    • Global Password means the viewer will prompt you for a global user password, which is used by all users (a sort of building door code). • User Password means the viewer will prompt you for your user-specific password (a sort of apartment door code).

  • Page 34: Main: Wan Ppp

    TCP/IP Settings TCP Port Base: You can freely specify the port base for viewer connection with the server. Choose any available port base, starting from the lowest alternative of Port 5900 in increments of 10 up to Port 6090. The port base you choose is exactly the port number the switch uses for viewer connection.
  • Page 35 PPP Mode There are three PPP options: “Disabled,” “Server” and “Client.” • Disabled is the default setting. • Server is for a connection request from a peer computer. It allows users to connect to your servers without the Internet understructure, and it can be used as a backup access in case of Internet failure or an ultra-secure access by the use of private lines and modems.
  • Page 36 Peer IP Address: Enter the IP address (default= 192.168.2.201) that will be assigned by the switch to the peer client at connection time. Maximum Speed: Specify the modem connection speed. The switch supports a high-speed serial connection up to 1 Mbps (Megabits per second). NOTE: The modem connection speed is not the PPP connection speed, which depends on the modem technology.

  • Page 37: Kvm Server: Log

    PPP server at connection time; for example, 62.147.111.39. If the PPP connection is not yet established, however, the IP address will show as “Unknown.” NOTE: This address is used by the switch as a PPP client, and thus is distinct from the one that is used by the switch on the lAN.

  • Page 38: Kvm Server: Main Settings

    address from which the login attempt originated, even when the attempt was not successful. Also, it will show certain technical details, such as the compression ratio, encoding scheme and bytes transmitted in each successful viewer session. This is the screen you should view first if you want to know the usage/“health”...
  • Page 39 Attached KVM Model: If you ever use a KVM switch behind this digital KVM over IP Switch for connection with multiple computers, you should select the model of that KVM switch. If the KVM switch model does not appear on the list, you can always add it or even add more KVM switch models to augment the list so that your computer icons can support the port switching hotkeys of that specific KVM switch when they’re clicked.

  • Page 40: Kvm Server: Viewer Connection (Settings)

    or not a computer is still responding to keyboard actions. If you select this option, the switch will send a Numlock signal to the PC while scanning. If the PC sends a response, then the Numlock led will light. The Numlock test can determine if the connected PC is still responsive to keyboard events.
  • Page 41 Server Name for Viewers enter the server name you chose for the video server on the switch, and it will appear on the title bar of your switch’s viewer window. Keyboard Layout Choose the keyboard layout for the switch according to the real keyboard you’re using on the remote login client.

  • Page 42: Kvm Server: Computers

    Viewer Hot Keys enter your preferred keystroke sequence that will serve as viewer hot keys. By default, this is CTLR–CTLR (two consecutive keystrokes of the Right Ctrl key: CTLR). Note that this is not the left Control key (CTll). Mouse Resynchronize Key This is the only command supported by TKIP-101.
  • Page 43 select a computer with a simple mouse click or by using the computer name. • Generate automatically (or on request) the power down and power on cycling if a power control unit is connected. • Exclude some computers from the auto-scanning process. •...

  • Page 44: Kvm Server: Power Control

    Power On Command: Specify the command that must be sent to the power control unit to power on the computer. (Refer to your power control unit documentation.) NOTE: To remotely power on this computer from the Windows or Java viewers, switch to this computer and then click “Power on”...
  • Page 45 select the “Power Device Needs a Login” option to display a Login Dialog field for entering your login script. Login Dialog (chat style) This editable field is where you should enter the login script for your power control device, if it’s required by your power control device.

  • Page 46: Kvm Server: Kvm Switch Database

    \p — Pauses for a fraction of a second. The delay is 1/10th of a second (not valid in expect). \r — Sends or expects a carriage return. \s — Represents a space character in the string. This may be used when it is not desirable to quote the strings which contains spaces.
  • Page 47 KVM Model The drop-down menu presents all the currently supported KVM models built into this database. Normally, you don’t have to care about this KVM database, unless you a) need to modify the port switching sequence of an available KVM switch model; b) want to delete an entry; or c) need to create a new entry on the existing KVM switch list.

  • Page 48: Kvm Server: Video Mode Database

    Click “Store” to store the settings in the KVM database after you ‘ve completed your settings of the port switching sequence of your KVM switch. Click “Suppress” to eliminate a targeted KVM switch definition from the existing database. KVM Server: Video Mode Database This screen allows you to modify, create and suppress the VGA modes supported by the device.

  • Page 49: Users: Local Database

    Refresh Rate Modify the refresh rate of the target VGA mode as needed. Width Screen Width: Specify the width of the visible part of the screen. Total Width: Specify the total width of the screen (active + hidden). Hsync Start: Specify where the VGA horizontal synchronization should start with reference to the beginning of the line.
  • Page 50 Each of the three user groups — SUPERADMIN, ADMIN and USER — has different rights regarding the Web Management interface and the viewers. NOTE: only SUPeRAdMIN users can manage user accounts. MAnAGEMEnt oVEr A BroWSEr...

  • Page 51: Users: Remote Servers (User Remote Authentication)

    Users: Remote Servers (User Remote Authentication) This screen allows you to authenticate the users that try to connect to the switch from centralized servers running a RAdIUS service or hosting a directory that can be accessed through the LDAP protocol (Active Directory, for example). User Remote Authentication lets you integrate the switch into your global enterprise user management.
  • Page 52 RADIUS Server Port: Enter the port number used in RADIUS authentication. By default, it is set to Port 1812. RADIUS Server: enter the IP address of the RAdIUS server. MAnAGEMEnt oVEr A BroWSEr...

  • Page 53: Users: Radius Accounting

    Second Server (if any): If there is a second RAdIUS server available for authentication, enter its IP address here. Password Authentication Protocol: Select either “CHAP” or “PAP.” RADIUS Secret: Specify the RADIUS secret (or Shared Secret) between the switch and the RADIUS server.

  • Page 54: Users: Current Status

    Users: Current Status This screen displays the remote users currently connected. NOTE: This screen doesn’t refresh automatically, so in order to know whether there’s any change, click “Refresh” to update the MAnAGEMEnt oVEr A BroWSEr...

  • Page 55: Alarms: E-Mails

    information. IMPORTANT: Only when “User Password” has been selected as your password policy will the currently connected users be registered and shown on this screen. If you’re using other password policies, such as “No Password” or “Global Password,” connected users won’t show on this screen since these policies imply that the distinction of user identities is not necessary.

  • Page 56: Alarms: Selection

    Primary Manager Specify the IP address of the primary SNMP manager device on your network. Secondary Manager Specify the IP address of the secondary SNMP manager device on your network (if any). SNMP Community Specify the name of the SNMP community to which your SNMP management host and SNMP agent should belong.
  • Page 57 “Enable Alarm” and choose which screen resolution you want to be regarded as a “blue screen”: 600 x 400 or 600 x 480. Then select a response action: “Restart Computer,” “Send an e-mail” or “Send an SNMP Trap.” MAnAGEMEnt oVEr A BroWSEr...

  • Page 58: Maintenance: Software Version

    NumLock Test Alarm (Frozen Keyboard) The Numlock test sends a Numlock signal to the computer, to which the computer normally returns an immediate response so that the NumLock LED indicator on the keyboard will be lit to indicate the success of the test. The failure of a Numlock test indicates, at the least, a keyboard failure to respond to this NumLock signal;...

  • Page 59: Maintenance: Configuration Save & Restore

    Maintenance: Configuration Save and Restore This screen allows you to save your current switch settings to a single .tgz file for more portability and usability. (It’s recommended that you back up your configuration after any change.) You MAnAGEMEnt oVEr A BroWSEr...

  • Page 60: Maintenance: Reboot

    can also set up several switches with the same or similar configurations. To back up the configuration file, click “Backup”; choose the location for saving your configuration file (*.tgz); then click “Save.” The configuration filename format is kconfig-yyyymmdd.tgz, with a timestamp in it. To upload the configuration file, click “Browse”...
  • Page 61 MAnAGEMEnt oVEr A BroWSEr...

  • Page 62: Specifications

    SPecificationS Standards Video • Ieee 802.1X (Network Access Control) • Supported resolutions: • Ieee 802.3 (10Base-T ethernet) - 800 x 600 @ 60 Hz / 72 Hz / 75 Hz • Ieee 802.3u (100Base-TX Fast ethernet) - 1024 x 768 @ 60 Hz / 72 Hz / 75 Hz - 1280 x 1024 @ 60 Hz General - 1600 x 1200 @ 60 Hz...
  • Page 64 INTELLINET NETWORK SOLUTIONS ™ offers a complete line of active and passive networking products. Ask your local computer dealer for more information or visit www.intellinet-network.com. Copyright © INTELLINET NETWORK SOLUTIONS All products mentioned are trademarks or registered trademarks of their respective owners.

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