PACOM 4-Channel User Manual

4-channel digital video recorder
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  • Page 3: Compliance Notice Of Fcc

    4-Channel Digital Video Recorder WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...
  • Page 4: Important Safeguards

    User’s Manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the Unplug this equipment from the wall outlet and refer servicing to appliance is operated. qualified service personnel under the following conditions: A.
  • Page 5: Table Of Contents

    4-Channel Digital Video Recorder Table of Contents Chapter 1 — Introduction ......................7 Feature ........................... 7 Technical Overview ........................ 7 Chapter 2 — Installation ......................9 Package Contents ........................9 Required Installation Tools ....................9 Video Input......................... 9 Video Loop Through ......................9 Video Out .........................
  • Page 6 User’s Manual Shutdown ......................... 27 Network Setup ........................27 Network ..........................27 Notification ........................32 Devices Setup ........................34 Camera ..........................34 Audio ..........................36 Alarm-Out ........................36 Display ..........................37 Remote Control ....................... 39 Recording Setup ........................39 Record ..........................39 Schedule ..........................
  • Page 7 4-Channel Digital Video Recorder Text-In Search Examples..................... 73 Search Example I ......................73 Search Example II ......................74 WebGuard ..........................75 Web Monitoring Mode ..................... 76 Web Search Mode ......................77 Time Overlap ........................78 Connector Pin Outs ......................79 I/O Connector Pin Outs ....................
  • Page 8 User’s Manual Figure 33 — Camera PTZ setup screen....................35 Figure 34 — Audio setup screen......................36 Figure 35 — Alarm-Out Settings screen....................36 Figure 36 — Alarm-Out Schedule screen....................36 Figure 37 — Display OSD screen......................37 Figure 38 —...
  • Page 9: Chapter 1 - Introduction

     User-friendly Graphical User Interface (GUI) Menu System  Multiple Recording Modes (Time-lapse, Pre-event, Alarm, Motion and Panic)  Two-way Audio Communication  4-Channel Audio Recording and 1-Channel Audio Playback  Text Input for ATM and POS  Alarm Connections Include: Input, Output and Reset Input ...
  • Page 10: Figure 1 - Typical Dvr Installation

    User’s Manual Figure 1 — Typical DVR installation.
  • Page 11: Chapter 2 - Installation

    4-Channel Digital Video Recorder Chapter 2 — Installation Package Contents The package contains the following:  Digital Video Recorder  Power Cord  User’s Manual (This Document)  RAS Software CD and User’s Manual  Rack-mount Kit  Assembly Screws for Adding Hard Disk Drives ...
  • Page 12: Video Out

    User’s Manual Video Out Connect the main monitor to the Video Out connector. Connect the spot monitor to the SPOT connector as needed. A VGA connector is provided so that you can use a standard, multi-sync computer monitor as your main monitor.
  • Page 13: Rs485 Port

    4-Channel Digital Video Recorder RS485 Port The DVR can be controlled remotely by an external device or control system, such as a control keyboard, using RS485 half-duplex serial communications signals. The RS485 connector can also be used to control PTZ (pan, tilt, zoom) cameras. Connect RX+/TX+ and RX-/ TX- of the control system to the + and –...
  • Page 14 User’s Manual...
  • Page 15: Chapter 3 - Configuration

    4-Channel Digital Video Recorder Chapter 3 — Configuration NOTE: Your DVR should be completely installed before proceeding. Refer to Chapter 2 — Installation. Front Panel Controls Figure 3 — DVR front panel. Camera Buttons HDD LED Alarm Out LED Network LED...
  • Page 16: Camera Buttons (1 To 4)

    User’s Manual Figure 4 — Infrared remote control. NOTE: For simplicity, the button descriptions in this manual refer to the front panel buttons. Camera Buttons (1 to 4) Pressing the individual camera buttons will cause the selected camera to display full screen. Buttons 1 to 4 are also used to enter passwords.
  • Page 17: Clip Copy Led

    4-Channel Digital Video Recorder Clip Copy LED The Clip Copy LED is lit when the DVR is clip-copying. Power LED The Power LED is lit when the unit is On. PANIC Button Pressing the button starts panic recoding of all camera channels, and displays on the screen.
  • Page 18: Menu/Cameo Button

    User’s Manual MENU/CAMEO Button button enters the Setup screen. You will need to enter the authorized user and Pressing the MENU/CAMEO password to access Setup. Pressing the button also closes the current menu or setup dialog box. In the Playback mode, pressing the button displays the Search menu.
  • Page 19: Bookmark Button On Remote Control

    4-Channel Digital Video Recorder Bookmark Button on Remote Control When in the playback mode, pressing the button adds the current playback point to the bookmark list or BOOKMARK moves to the registered bookmark point. Turning on the Power Connecting the power cord to the DVR turns on the unit. The unit takes approximately 60 seconds to initialize.
  • Page 20: Setup Screen

    User’s Manual Setup Screen Figure 7 — Setup screen. Press the button or move the mouse pointer to the top of the screen and then select (Setup) in the Live MENU Monitoring menu to enter the setup screen. While setting up the DVR, there will be many opportunities to enter names and titles. When making these entries, a Virtual Keyboard will appear.
  • Page 21: Figure 9 - Information Setup Screen

    4-Channel Digital Video Recorder In the Information screen, you can name the site location, assign a System ID number, select the language the screens are displayed in, display software version number, upgrade the software, show the System Log, display recorded time data, and clear all data.
  • Page 22: Date/Time

    User’s Manual Highlight Show System Log… and press the button to display the System Log. The System Log screen lists system activities (up to 5,000 from the latest) that have occurred along with the time and date. The icon will be displayed in the last column for system activities of the remote site.
  • Page 23: Storage

    4-Channel Digital Video Recorder You can set up holidays by highlighting + and pressing the button. The current date appears. Highlight the month and day and change them by using the Up and Down arrow buttons. Press the button to add the date.
  • Page 24: User

    User’s Manual Highlight the box in the Format column for the desired storage device and press the button. You will be able to format the device for recording. When selecting Not Using from Use As and highlighting the Format button, the device will not be used for recording.
  • Page 25: Figure 15 - User Setup Screen

    4-Channel Digital Video Recorder The +/- column is used to collapse and expand user groups. If there is a + or – in this column, it indicates the item is a Group Name. If there is a – in front of the Group Name, it indicates that the group has been “expanded”...
  • Page 26: Wizard

    User’s Manual To add a User, highlight the + User… box and press the button. A virtual keyboard appears allowing you to enter the User Name. Enter the name and assign the User to a Group and password. You can use camera buttons 1 to 4 on the front panel to assign the password.
  • Page 27 4-Channel Digital Video Recorder Date/Time Setup  Date: Set the system date and select the date format.  Time: Set the system time and select the time format.  Time Zone: Select your time zone. The Time Zone can be selected on the map below.
  • Page 28: Figure 18 - Network Setup Wizard Screen

    User’s Manual Select the Finish button to finish the Quick Setup Wizard and select the Go to Network Setup button to start the Network Setup. If you selected the Go to Network Setup, select the Next button to start the Network Setup Wizard. Figure 18 —...
  • Page 29: Shutdown

    4-Channel Digital Video Recorder DVRNS Setup  DVRNS Server: Enter the IP address or domain name of the DVRNS server.  Port: Set the port number of the DVRNS server.  Use NAT: Select the box to use the NAT (Network Address Translation) device.
  • Page 30: Figure 21 - Network Setup Screen

    User’s Manual Highlight the first box beside Remote Watch – bps/ips. You can select the Transfer Speed from 50Kbps to 100Mbps. Highlight the second box beside Remote Watch – bps/ips. You can select the unit of measure for the transfer speed between: bps and ips.
  • Page 31 4-Channel Digital Video Recorder NOTE: You will need to get the appropriate IP Address, Gateway and Subnet Mask from your network administrator. Highlight the box beside DNS Server. Press the Up and Down arrow buttons to set the IP address of the DNS server.
  • Page 32: Figure 23 - Dvrns Setup Screen

    User’s Manual NOTE: Entering the ID and Password and highlighting OK reads the current IP address of the DVR configured by the ADSL network. If the DVR is configured for DHCP or an ADSL network, the IP address of the DVR might change whenever the unit is turned on.
  • Page 33: Figure 25 - Webguard Setup Screen

    4-Channel Digital Video Recorder Highlight Use Mobile and press the button to toggle between On and Off. When set to on, you can access a remote DVR using a Blackberry or other mobile devices. NOTE: Selecting Use Mobile sets the WebGuard service to be enabled automatically regardless of your WebGuard settings.
  • Page 34: Notification

    User’s Manual Function Pressing the “↑ ” or “k” key moves up in the menu. It is the same as pressing the Up arrow “↑ ” or “k” button on the front panel. Pressing the “↓ ” or “j" key moves down in the menu. It is the same as pressing the Down “↓...
  • Page 35: Figure 29 - Notification Sns Setup Screen

    4-Channel Digital Video Recorder NOTE: The e-mail address must include the “@” character to be a valid address. Highlight the box under the heading and press the button to toggle between On and Off. The DVR will clip an event detected video segment and attach it to an email when the box is turned On.
  • Page 36: Devices Setup

    User’s Manual To add an SNS account, highlight the + and press the button. Highlight the box beside Type and press the button. Selecting Twitter from the Type allows you to post a tweet on Twitter when an event occurs. Highlight the box beside User Name/Password and press the button.
  • Page 37: Figure 32 - Camera Setup Screen

    4-Channel Digital Video Recorder You can turn the camera number On or Off, and you can change the Title of each camera using the virtual keyboard. You can also determine which cameras will display on the monitors by selecting Normal, Covert 1 or Covert 2 from a drop-down list in the Use column.
  • Page 38: Audio

    User’s Manual Audio Highlight Audio in the Devices menu and press the button. The Audio setup screen appears. The DVR can record up to four audio inputs. Highlight the box beside the input and press the button. A list of cameras appears, and you can select which camera you want associated with that audio input.
  • Page 39: Display

    4-Channel Digital Video Recorder The Mode box allows you to set how the alarm reacts during the scheduled time. When set to On, the Alarm-Out is active during the scheduled time. When set to Event, the Alarm-Out is only active when there is an Event during the scheduled time.
  • Page 40: Figure 38 - Main Monitor Screen

    User’s Manual You can adjust the display dwell time by highlighting the box beside Interval and pressing the button. You can select dwell intervals ranging from 1 second to 1 minute. Highlight Event Monitoring On and press the button. Pressing the button toggles between On and Off.
  • Page 41: Remote Control

    4-Channel Digital Video Recorder Use the arrow buttons on the setup screen to move the VGA screen position in the direction you want. Selecting the button at the center returns to the previous position. Remote Control Highlight Remote Control in the Devices menu and press the button.
  • Page 42: Figure 43 - Record Settings Screen

    User’s Manual Highlighting Recycle and pressing the button toggles between On and Off. In the Recycle mode, the DVR records over the oldest video data once all available storage space has been used. When Recycle is turned off, the DVR stops recording once all available storage space has been used.
  • Page 43: Schedule

    4-Channel Digital Video Recorder Highlighting Use Panic Recording and pressing the button toggles between On and Off. Highlight the Panic Recording – Duration box and set the duration of panic recording. Panic recording will stop automatically after the preset duration as long as the PANIC button is not pressed to stop the panic recording.
  • Page 44: Figure 46 - Schedule - Settings (Advanced Mode) Setup Screen

    User’s Manual Highlight the box under the Range heading and press the button to change the time range that the scheduled recording will take place. The smallest time segment you can use is 15 minutes. Highlight the box under the Mode heading and press the button to change the recording mode that will be used.
  • Page 45: Pre-Event

    4-Channel Digital Video Recorder Highlighting boxes under Dwell and pressing the button allows you to set the length of time you would like to record for the associated event. (Advanced Mode Only) Pre-Event Highlight Pre-Event in the Record menu and press the button, and the Pre-Event setup screen appears.
  • Page 46: Figure 50 - Alarm-In Actions 1 Screen

    User’s Manual You can set up the DVR to start panic recording whenever it senses an input on one of its alarm input connectors. Highlight the box beside Panic Record and press the button. A list of Alarm Inputs appears, and you can select which alarm input you want associated with panic recording.
  • Page 47: Motion Detection

    4-Channel Digital Video Recorder Motion Detection Highlight Motion Detection in the Event menu and press the button. The Motion Detection setup screen appears. Your DVR has built-in video motion detection. Video motion detection can be turned On or Off for each camera.
  • Page 48: Figure 53 - Motion Detection Actions 1 Screen

    User’s Manual You can control excessive event logging and remote notification of motions detected after the motion dwell time by adjusting the motion ignoring dwell intervals. Highlight the box beside Motion Ignoring Interval and press the button. A list of intervals ranging from 1 to 10 seconds or Never appears. The DVR will not log and notify motion events occurred during the preset interval range.
  • Page 49: Video Loss

    4-Channel Digital Video Recorder Highlight the desired box under the PTZ heading, and press button. A list of PTZ presets appear. Select the preset position for each PTZ camera, where you want PTZ cameras to move to whenever the DVR detects motion on the selected camera’s input.
  • Page 50: Video Blind

    User’s Manual NOTE: For the Alarm-Out action, the alarm output and beep you select should be set to the Event mode in the Alarm-Out setup screen (Schedule tab). Highlight the box under the Notify heading and press the button. You can toggle the entire list On and Off by highlighting Notification and pressing the button.
  • Page 51: Text-In

    4-Channel Digital Video Recorder Highlight the Actions 1 and Actions 2 tabs and the Video Blind Actions 1 and Actions 2 screens display. The DVR can be set to react to video blind differently for each camera. Each camera can be associated with another camera, trigger an Alarm-Out connector, sound the DVR’s internal...
  • Page 52: Figure 61 - Text-In Settings Screen

    User’s Manual The DVR can be set to react to text input from devices such as ATMs (Automated Teller Machines) and POS (Point of Sale; i.e., cash registers). This screen allows you to configure the DVR for each text-in device. Highlight the box under the Setup heading, and press the button.
  • Page 53: Figure 63 - Text-In Actions 1 Screen

    4-Channel Digital Video Recorder Highlight the Case Sensitive box, and press the button to toggle between On and Off. Refer to the device manufacturer’s documentation to determine if the text strings are Case Sensitive. If the device distinguishes between upper and lower case letters, make certain the Case Sensitive box is turned On.
  • Page 54: System Event

    User’s Manual System Event Highlight System Event in the Event menu and press the button. The System Event setup screen appears. The DVR can be configured to run self-diagnostics and report the results. Highlighting the box beside System and pressing the button allows you to select the interval that you want the DVR to run self-diagnostics on the system.
  • Page 55: Event Status

    4-Channel Digital Video Recorder Highlight the Actions tab and the System Event Actions screen displays. The DVR can be set to react to system events. System events can be associated with an Alarm-Out connector, sound the DVR’s internal buzzer, and/or notify a number of different devices.
  • Page 56 User’s Manual...
  • Page 57: Chapter 4 - Operation

    4-Channel Digital Video Recorder Chapter 4 — Operation NOTE: This chapter assumes your DVR has been installed and configured. If it has not, please refer to Chapters 2 and 3. The DVR’s controls are similar to a VCR. As with a VCR, the main functions are recording and playing back video.
  • Page 58: Live Monitoring Menu

    User’s Manual Live Monitoring Menu Freeze Selecting (Freeze) in the Live Monitoring menu will freeze the current image on the screen until you select again. It is the same as pressing the (Play/Pause) button. Pressing any button except for the MENU ALARM PANIC...
  • Page 59: Active Cameo Mode

    4-Channel Digital Video Recorder Setup Selecting (Setup) in the Live Monitoring menu enters the Main Setup screen. Refer to Chapter 3 ─ Configuration for detailed descriptions of system setup. Search Mode Selecting (Search Mode) in the Live Monitoring menu exits the live monitoring mode and enters the search mode.
  • Page 60: Event Monitoring

    User’s Manual You can save camera position settings as “presets” so that you can go directly to desired views. Once you have the camera at the desired settings, press the button, and the Set Preset dialog box will appear. Select the number you want to assign to the preset and press the (Play/Pause) button.
  • Page 61: Spot Monitoring

    4-Channel Digital Video Recorder If a camera is set up as Covert 2 in the Camera setup screen (Settings tab), that camera appears to be Off unless a user with Covert Camera View authority logs into the system. The camera title will be grayed out and status icons will not be displayed on the monitor.
  • Page 62: Recording Video

    User’s Manual NOTE: The PIP display mode will not be supported in the search mode. You can change the location of the PIP (Picture-in-Picture) counterclockwise or clockwise by pressing the Up and Down arrow buttons and change its size by pressing the Left and Right arrow buttons. To change its location and size by using the mouse, select the PIP and then click the right mouse button to display the following menu.
  • Page 63: Playing Recorded Video

    4-Channel Digital Video Recorder Playing Recorded Video If a user who has Search authority logs into the system, the user can view recorded image. Once video has been recorded, you can view it by pressing the button. PLAYBACK The DVR supports the Triplex function: monitoring, recording and playing back at the same time. Pressing the PLAYBACK button when in one of the multi-view formats enters the Triplex mode and displays the Select Playback Camera menu.
  • Page 64: Searching Video

    User’s Manual GROUP Button: Pressing the button changes the screen from the current camera to the next camera. GROUP You can use a mouse for convenient playback control. Position the mouse pointer on the playback screen, and the following Record Table Search (Compact View Mode) screen will display. The individual controls on the toolbar perform the following functions as described below: Go to the previous image Play/Pause...
  • Page 65: Camera Menu

    4-Channel Digital Video Recorder Move the cursor over the date and time and press the (Play/Pause) button. You can use the Left and Right arrow buttons to highlight the year, month, day, hours, minutes and seconds. Use the Up and Down arrow buttons to change to the date and time you want to search for video.
  • Page 66: Event Log Search

    User’s Manual Event Log Search The DVR maintains a log of each time the Alarm Input port is activated. The Event Log Search screen displays this list. Use the arrow buttons to highlight the event for which you would like to see video. The Event Log Search screen can also be accessed by pressing the button unless there is an alarm.
  • Page 67: Record Table Search

    4-Channel Digital Video Recorder Highlight the box beside Record Channels and press the button. You can select the cameras that you want to search for any reports of event recorded data. The DVR will display the events (not the camera channels) that occurred and that also are recorded on the camera channel that you selected.
  • Page 68: Calendar Search

    User’s Manual  Go To: Displays the first or last recorded image, or searches by date and time (see the previous Searching Video – Go To section of this chapter for more details).  Clip-Copy: Clips a video segment and saves it (see the following Clip Copy section for more details). ...
  • Page 69: Text-In Search

    4-Channel Digital Video Recorder You can also narrow your event search by selecting the Option… button and setting up the new search condition. You can search video from the first to last recorded images, or you can set the start and stop times and dates.
  • Page 70: Bookmarks

    User’s Manual You can also narrow your event search by selecting the Option… button and setting up the new search condition. You can search video from the first to last recorded images, or you can set the start and stop times and dates. Highlight the box beside From and press the button to toggle between On and Off.
  • Page 71: Clip-Copy

    4-Channel Digital Video Recorder Clip-Copy Video clips can be copied on an internal DVD RW drive, or external USB hard disk or flash drive. The copied video clips can be viewed on computers running Microsoft Windows 2000, XP, Vista or 7. Refer to the Appendix – USB Hard Disk Drive Preparation for information on preparing the external drive for clip copy.
  • Page 72: Print

    User’s Manual Highlight Verify After Burning and press the button. This will toggle between On and Off. When this feature is On, you can verify that the data is written on the DVD RW properly. Highlight Use Site Info and press the button.
  • Page 73 4-Channel Digital Video Recorder Once you have selected the printer model and paper size, highlight the Print button and press the button. A message appears asking you if you want to print the current image. Highlight the Continue button and press the button to print.
  • Page 74 User’s Manual...
  • Page 75: Appendix

    4-Channel Digital Video Recorder Appendix USB Hard Disk Drive Preparation NOTE: The following description is for preparing a USB hard disk drive under Windows 2000. Preparing a USB hard disk drive under Windows XP, Window Vista and Window 7 is almost identical to Windows 2000.
  • Page 76: Search Example Ii

    User’s Manual Search Example II 123456789012345678901234567890123456789012345678901234567890 Item Unit price amount ================================================== Coke 2.20 | 1(s) 2.20 Fanta 2.20 | 1(s) 2.20 Hotdog 3.50 | 3(s) 10.50 Pepsi 1.95 | 1(s) 1.95 ================================================== total : $ 16.85 Thank you~~ In the above text-in data, you can find that the comparison value is located at 17th (Unit price, $ mark will be ignored automatically), 28 (Qty) and 40 (amount) characters (including spaces) from the left, but the value of amount...
  • Page 77: Webguard

    4-Channel Digital Video Recorder WebGuard WebGuard allows you to access a remote DVR, monitor live video images and search recorded video using Internet Explorer web browser anytime from virtually anywhere. Computer system requirements for using the WebGuard program are: ®...
  • Page 78: Web Monitoring Mode

    User’s Manual NOTE: There might be a problem with screen display or screen update due to low image transmission speed when using the Microsoft Windows Vista or higher operating system. In this situation, it is recommended that you disable the Auto Tuning capability of your computer. Run the Command Prompt with elevated administrator permissions (Go to the Start Menu ...
  • Page 79: Web Search Mode

    4-Channel Digital Video Recorder ⑩ Click the to save the current image as a bitmap or JPEG file format. ⑪ Click the to set up the image drawing mode and OSD display. You can adjust the display speed by changing the image drawing mode, and select OSD information to be displayed on the screen.
  • Page 80: Time Overlap

    User’s Manual ④ The DVR information window displays the time information of recorded data on the remote DVR and login information of WebGuard. ⑤ Click the to blur, sharpen, equalize and interpolate playback images. Click the to zoom out or zoom in the recorded image. Click the to adjust the brightness of the recorded images.
  • Page 81: Connector Pin Outs

    4-Channel Digital Video Recorder You can search overlapping video streams by selecting a specific time or time range. If you want to search recorded video at four o’clock during the overlapping time range using a search menu such as Go to the Date/Time, select the segment you want to search.
  • Page 82: Map Of Screens

    User’s Manual Map of Screens...
  • Page 83: System Log Notices

    4-Channel Digital Video Recorder System Log Notices Boot Up Clear All Data Shutdown Clear Disk Restart Format Disk Upgrade Disk Full Upgrade Fail Disk Config Change Power Failure Disk ‘No.’ : ‘serial number’ Time Change Disk ‘No.’ : Removed Time Zone Change...
  • Page 84: Troubleshooting

    User’s Manual System Upgrade Related Clip Copy Related Description Description ODD firmware upgrade failed. Appending failed. Remote connection failed. Bad sector. Remote network error. No executable file. Remote upgrade is not authorized. Opening executable file failed. Saving remote package failed. Writing executable file failed.
  • Page 85: Specifications

    4-Channel Digital Video Recorder Specifications VIDEO Signal Format NTSC or PAL (Auto Detect) Video Input Composite: 4 looping inputs, 1 Vp-p, auto-terminating, 75 Ohms Composite: 1 BNC, 1 Vp-p, 75 Ohms Monitor Outputs SPOT: 1 BNC, 1 Vp-p, 75 Ohms...
  • Page 87 Before making a warranty claim, ensure that you have read the “Troubleshooting” section of the Owner’s Manual. PACIFIC COMMUNICATIONS A division of Hills Holdings Limited ACN 007 573 417 Unit 10, 331 Ingles Street City Link Estate, PORT MELBOURNE VIC 3207, AUSTRALIA www.pacom.com.au...
  • Page 88 WARRANTY TERMS Pacific Communications provides consumers with the following warranty in relation to this Equipment, in addition to complying with the requirements of any relevant legislation, including the Competition and Consumer Act 2010 (Cth) in Australia and the Consumer Guarantees Act 1993 in New Zealand (the Acts), except where a New Zealand consumer acquires the relevant Product for the purposes of a business.

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