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ATEN KE6900 User Manual

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  • Page 1 DVI KVM Over IP Extender KE6900 / KE6940 User Manual www.aten.com...

  • Page 2: Fcc, Ce Information

    KE6900 / KE6940 User Manual FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    KE6900 / KE6940 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 4: Package Contents

    Copyright © 2014 ATEN® International Co., Ltd. Manual Part No. F/W Version: Manual Date: 2014-08-18 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KE6900 / KE6940 User Manual Contents FCC, CE Information......... . ii SJ/T 11364-2006.
  • Page 6 KE6900 / KE6940 User Manual Chapter 3. OSD Operation Overview..........23 LED Display .
  • Page 7 KE6900 / KE6940 User Manual Chapter 7. Device Management Overview ..........55 User Stations.
  • Page 8 KE6900 / KE6940 User Manual Chapter 10. Logs Overview..........101 System Log.

  • Page 9: About This Manual

    KE6900 / KE6940 User Manual About This Manual This User Manual is provided to help you get the most from your KE6900 / KE6940 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 10 KE6900 / KE6940 User Manual Chapter 12, Firmware Upgrade, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices. An Appendix, at the end of the manual provides technical and troubleshooting information.

  • Page 11: Conventions

    KE6900 / KE6940 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 12 KE6900 / KE6940 User Manual This Page Intentionally Left Blank...

  • Page 13: Chapter 1 Introduction

    (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode). The KE6900 / KE6940 has a local On Screen Display (OSD) on the receiver to configure both units - for easy setup and operation. Using the transmitter and...

  • Page 14: Features

    KE6900 / KE6940 User Manual Features Remote KVM console access of computers over LAN or Ethernet cable connection Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse RS-232 serial ports –...

  • Page 15: Requirements

    Chapter 1. Introduction Requirements Console (KE6900) One DVI compatible monitors capable of the highest possible resolution (KE6940) Two DVI compatible monitors capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers Computers The following equipment must be installed on each computer that is to be...
  • Page 16 KE6900 / KE6940 User Manual Version UNIX 4.3 and higher FreeBSD 3.51 and higher Solaris 8 and higher Novell Netware 5.0 and higher OS 9 and higher...

  • Page 17: Components

    Chapter 1. Introduction Components KE6900T (Transmitter) Front View Component Description KVM Port Section The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports. See Installation, page 11, for further details. RS-232 Serial Port This RS-232 serial port is for connecting to the computer for serial control.

  • Page 18: Ke6900T (Transmitter) Front View

    KE6900 / KE6940 User Manual KE6900T (Transmitter) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode to: Config: The device is ready for a firmware upgrade.

  • Page 19: Ke6900T (Transmitter) Rear View

    Chapter 1. Introduction KE6900R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the module is turned on. LAN LED Lights to indicate the network status: Lights Green when connected to the LAN. Off when not connected to the LAN.

  • Page 20: Ke6900R (Receiver) Front View

    KE6900 / KE6940 User Manual KE6900R (Receiver) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode: Firmware Upgrade: The device is ready for a firmware upgrade.
  • Page 21 Chapter 1. Introduction KE6940T (Transmitter) Front View Component Description KVM Port Section The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports. See Installation, page 11, for further details. RS-232 Serial Port This RS-232 serial port is for connecting to the computer for serial control.

  • Page 22: Ke6940T (Transmitter) Front View

    KE6900 / KE6940 User Manual KE6940T (Transmitter) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode to: Config: The device is ready for a firmware upgrade.

  • Page 23: Ke6940T (Transmitter) Rear View

    Chapter 1. Introduction KE6940R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the module is turned on. LAN LED Lights to indicate the network status: Lights Green when connected to the LAN. Off when not connected to the LAN.

  • Page 24: Ke6940R (Receiver) Front View

    KE6900 / KE6940 User Manual KE6940R (Receiver) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode: Firmware Upgrade: Puts the device in firmware upgrade mode.
  • Page 25 Chapter 1. Introduction This Page Intentionally Left Blank...
  • Page 26 KE6900 / KE6940 User Manual...

  • Page 27: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is found on page 117. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 28 KE6900 / KE6940 User Manual 2. Screw the bracket into a convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

  • Page 29: Wall Mounting

    Chapter 2. Hardware Setup Wall Mounting For convenience the Transmitter can be mounted to a wall. 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show in the diagram below: Phillips hex head M3 x 8 2.

  • Page 30: Setting Up A Point-To-Point Installation

    KE6900 / KE6940 User Manual Setting Up a Point-to-Point Installation Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables. Note: In a point-to-point configuration, no administrator setup is necessary.

  • Page 31: Point-To-Point Installation 1 Of 2

    Chapter 2. Hardware Setup Point-to-Point Installation 1 of 2 Cat 5e cable KE6900T Cat 5e cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

  • Page 32: Point-To-Point Installation 2 Of 2

    KE6900 / KE6940 User Manual Point-to-Point Installation 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a...

  • Page 33: Setting Up A Network Installation

    KE6900 / KE6940 devices on the same TCP/IP LAN. Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE6900 / KE6940 units, you do not need to change these default network settings. See Default IP Addresses, page 41, for further details.
  • Page 34 KE6900 / KE6940 User Manual 5. Use a Cat 5e cable to connect the KE6900T / KE6940T’s LAN port to the local area TCP/IP network. 6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T’s Power Jack.

  • Page 35: Network Installation Diagram 1 Of 2

    Chapter 2. Hardware Setup Network Installation Diagram 1 of 2 Cat 5e cable KE6900T TCP/IP Cat 5e cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

  • Page 36: Network Installation Diagram 2 Of 2

    KE6900 / KE6940 User Manual Network Installation Diagram 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a...

  • Page 37: Chapter 3. Osd Operation

    Chapter 3 OSD Operation Overview This chapter provides instructions to configure and operate the KE6900 / KE6940 using the local On Screen Display (OSD). For instructions to configure the network settings with the OSD, see Network Configuration, page 40. LED Display...

  • Page 38: Invoking The Osd

    KE6900 / KE6940 User Manual Invoking the OSD The On Screen Display (OSD) is a keyboard/mouse-driven application on the Receiver. The Receiver’s OSD is used to manage the Transmitter and Receiver settings. Once the Receiver has discovered the Transmitter over the network* or over a direct Ethernet cable connection, you can use the OSD on the Receiver to configure the Transmitter’s settings.

  • Page 39: Osd Interface

    Chapter 3. OSD Operation OSD Interface After you invoke the Receiver OSD, the main page appears: Note: A password is required to enter the OSD configuration screens described below. The default password is: password. For security purposes, we recommend you change this to something unique. The OSD components are described in the table, below: Item Description...

  • Page 40: User Station Configuration

    KE6900 / KE6940 User Manual User Station Configuration When you select the User Station radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the User Station’s IP address settings: Item...

  • Page 41: Properties

    Chapter 3. OSD Operation Properties The Properties tab allows you to configure the User Station’s extender settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to User Station) setups that are managed with the Receiver’s OSD menu. Select Desktop/Matrix mode to manage devices and connections from the KE Matrix Manager web GUI.
  • Page 42 KE6900 / KE6940 User Manual Item Description RS232 Settings Configure the serial device settings for the User Station. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None Enable Media Select which type of media the User Station can stream from Transmitters: Video, Audio, USB, and RS232.

  • Page 43: System

    Chapter 3. OSD Operation System The System tab allows you to configure the User Station’s general settings: Item Description Device Enter the Name, Location, and Description of the User Information Station. It also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number of the User Station.

  • Page 44: Transmitter Configuration

    KE6900 / KE6940 User Manual Transmitter Configuration When you select the Transmitter radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the Transmitter’s IP address settings: Item Description IP Installer The IP Installer is an external Windows-based utility for assigning an IP address to the device.

  • Page 45: Properties

    Chapter 3. OSD Operation Properties The Properties tab allows you to configure the Transmitter’s extender settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to User Station) setups that are managed with the Receiver’s OSD menu. Select Desktop/Matrix mode to manage devices and connections from the KE Matrix Manager web GUI.
  • Page 46 Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.
  • Page 47 Chapter 3. OSD Operation Item Description Transmitter To set the Transmitter’s video settings: Video Attributes Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8.

  • Page 48: System

    KE6900 / KE6940 User Manual System The System tab allows you to configure the Transmitter’s general settings: Item Description Device Enter the Name, Location, and Description of the Transmitter. Information It also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number of the Transmitter.

  • Page 49: User Preferences

    Chapter 3. OSD Operation User Preferences When you select the User Preferences radio button and click Configure to login, the configuration screen appears: Item Description User Password This section allows you to change the OSD password: Change 1. Key in the old password in the Old password field. 2.

  • Page 50: Connecting

    KE6900 / KE6940 User Manual Connecting If the User Station is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (tap the Scroll Lock key twice). In Desktop/Matrix mode you will see the System Login...

  • Page 51: Connections Page

    Chapter 3. OSD Operation Connections Page After you have successfully logged in the Connection Page appears: The Connection Page components are described in the table, below: Item Description Target Name Lists the Target connections available for the User Station. A Target is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Targets, page 70).
  • Page 52 KE6900 / KE6940 User Manual Item Description Connect To connect the User Station to a Target, click the access type: Exclusive: The first User Station to access the Target has exclusive control over the Target. No other User Stations can view the Target. The Timeout function does not apply to this setting.

  • Page 53: Profile Page

    Chapter 3. OSD Operation Profile Page Click the Profile Page tab and the following screen appears: The Profile Page components are described in the table, below: Item Description Profile Name Lists the Profiles available. Profiles give User Stations access to Targets and allow you to push the connection.

  • Page 54: Network Configuration

    IP address, see IP Installer, page 123. Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KE6900 / KE6940 units, you do not need to change these default network settings. See Default IP Addresses, page 41, for further details.

  • Page 55: Return

    Chapter 3. OSD Operation Note: See Default IP Addresses, page 41, for the preconfigured factory-default settings. Subnet Mask – sets the subnet mask for the KE6900 / KE6940. Key in a valid subnet mask value. Note: The default setting is 255.255.255.0 Default Gateway–...
  • Page 56 KE6900 / KE6940 User Manual This Page Intentionally Left Blank...

  • Page 57: Ke Matrix Manager Installation

    Overview The KE Matrix Manger is a browser based web GUI that provides management of KE6900 / KE6940 devices over a network . Download and install the software to begin managing KE6900 / KE6940 extenders from a computer using a web browser.
  • Page 58 KE6900 / KE6940 User Manual 6. The License Agreement appears: If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. 7. The Choose Install Folder screen appears: Select where you would like to install the program, and click Next.
  • Page 59 Chapter 4. KE Matrix Manager Installation 8. The Choose Shortcut Folder screen appears: Select where to create shortcuts for the program by selecting the options provided, and click Next. 9. The Pre-Installation Summary screen appears: Confirm the settings you’ve selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.
  • Page 60 KE6900 / KE6940 User Manual 10. When the process is done, the Install Complete screen appears: Click Done.

  • Page 61: Chapter 5. Browser Operation

    Chapter 5 Browser Operation Overview The KE Matrix Manager software can be accessed through most standard web browsers. Once users log in and are authenticated, the browser GUI comes up. This chapter explains the login procedure and web browser components. Logging In To log into the KE Matrix Manager, do the following: 1.

  • Page 62: The Ke Matrix Manager Main Page

    KE6900 / KE6940 User Manual The KE Matrix Manager Main Page After you have successfully logged in, the web browser’s main page appears: Web Components The web components are described in the table, below: Item Description Tab Bar The tab bar contains the KE Matrix Manager’s main...

  • Page 63: Tree View Considerations

    Chapter 5. Browser Operation Item Description Interactive Display Panel This is your main work area. The screens that appear reflect your menu choices and Sidebar item selection. Tree View Considerations On some pages there will be a sidebar menu with options that can be expanded: A plus (+) sign in front of an item means that there are additional items nested inside of it.

  • Page 64: The Tab Bar

    KE6900 / KE6940 User Manual The Tab Bar The functions associated with each of the tabs are explained in the table below: Icon Function Dashboard: The Dashboard is used to view information about current connections, sessions, and device events. The first page provides an overview and the sidebar provides a link to view details about each section.

  • Page 65: Chapter 6. Dashboard

    Chapter 6 Dashboard Overview The Dashboard tab is used to view events about connections, sessions, and online devices. The Home page provides an overview of the information provided in each section. The Sidebar menu provides a link to each section for a more detailed view of each item.

  • Page 66: Active Connections

    KE6900 / KE6940 User Manual Active Connections The Active Connections page lets an administrator see the active Target connections (User Stations connected to Transmitters) and provides information about each of their sessions. The meanings of the headings at the top of the page are straightforward.

  • Page 67: Online User Stations

    Chapter 6. Dashboard Online User Stations The Online User Stations page lets the administrator see all of the Receivers that are currently available on the network and provides information about each device. The meanings of the headings at the top of the page are straightforward. ID refers to the identification number assigned by the system.

  • Page 68: Latest Events

    KE6900 / KE6940 User Manual Latest Events The Latest Events page lets the administrator see the most recent Dashboard events that relate to the current connections and sessions, and provides details about each. The meanings of the headings at the top of the page are straightforward.

  • Page 69: Overview

    Chapter 7 Device Management Overview The Device Management tab contains four menu bar items: User Stations, Transmitters, Targets, and Profiles. Each page provides a way to add, configure, and managed Transmitters, Receivers, and connections. Before Transmitters and Receivers can be added they must be connected to the network with an IP address.

  • Page 70: User Stations

    KE6900 / KE6940 User Manual User Stations The User Stations page allows you to add, configure, and delete Receivers. The Sidebar provides two menu options: User Stations and Unmanaged User Stations. Unmanaged User Stations are Receivers on the network that haven’t been added to the KE Matrix Manager.

  • Page 71: Adding A User Station

    Chapter 7. Device Management Adding a User Station To add a User Station, do the following: 1. From Unmanaged User Stations, select a User Station and click Add in: or click Search New: You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.

  • Page 72: Configuring A User Station

    KE6900 / KE6940 User Manual Configuring a User Station A User Station’s settings can be modified from the User Stations main page. Changes that are saved are updated on the User Station device across the network. To configure a User Station: 1.
  • Page 73 Chapter 7. Device Management Item Description Network For dynamic IP address assignment, select the Obtain IP Configuration address automatically radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
  • Page 74 KE6900 / KE6940 User Manual Item Description RS-232 Settings Configure the settings for the serial device the User Station will be connecting to. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit...

  • Page 75: Deleting A User Station

    Chapter 7. Device Management 4. Click the System tab to configure the general settings: Item Description General Enter the Name, Location, and Description of the User Station. This section also displays the User Station’s IP Address, MAC Address, F/W Version, Serial Number, and Model Number.

  • Page 76: Transmitters

    KE6900 / KE6940 User Manual Transmitters The Transmitters page allows you to add, configure, and delete Transmitters. The Sidebar provides two options: Transmitters and Unmanaged Transmitters. Unmanaged Transmitters are Transmitters on the network that haven’t been added to the KE Matrix Manager. For the KE Matrix Manager to discover a Transmitter, it must be connected to the local network with an IP address.

  • Page 77: Adding A Transmitter

    Chapter 7. Device Management Adding a Transmitter To add a Transmitter, do the following: 1. From Unmanaged Transmitters, select a Transmitter and click Add in: or click Search New: You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.

  • Page 78: Configuring A Transmitter

    KE6900 / KE6940 User Manual Configuring a Transmitter A Transmitter’s settings can be modified from the Transmitters main page. Changes that are saved are updated on the Transmitter device across the network. To configure a Transmitter: 1. Select a Transmitter and click Modify.
  • Page 79 Chapter 7. Device Management Item Description Network For dynamic IP address assignment, select the Obtain IP Configuration address automatically radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
  • Page 80 Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.
  • Page 81 Chapter 7. Device Management Item Description Transmitter These refer to the Transmitter’s video settings: Video Attributes Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8.

  • Page 82: Deleting A Transmitter

    KE6900 / KE6940 User Manual Item Description General Enter the Name, Location, and Description of the Transmitter. This section also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number. Reboot Check the box and click Reboot to reset the Transmitter’s settings back to the factory default.

  • Page 83: Target Connections

    Chapter 7. Device Management Target Connections With Target connections a User Station can connect to multiple Transmitters, individually or simultaneously and stream the Video, Audio, USB, and Serial source from different Transmitters. For example: you can create a Target that connects to four Transmitters to access a different source on each computer, as shown below: Transmitters...

  • Page 84: Targets

    KE6900 / KE6940 User Manual Targets A Target defines the Transmitter connections for a User Station. This allows a User Station to connect to different Transmitters and stream sources from different Transmitters, depending on how the Target is defined. Once Targets are created you can select them from the User Station’s Connection Page (see...

  • Page 85: Adding A Target

    Chapter 7. Device Management Adding a Target To add a Target, do the following: 1. From the Targets main page, click Add: 2. The Target Info tab appears with the general settings: Item Description General Enter a Name, Location, and Description for the Target. Source Stream Use the drop-down menu to select the Transmitter to use for each of the Target’s source stream: KVM (keyboard/video/...
  • Page 86 KE6900 / KE6940 User Manual Item Description Allowed Access Check the box for the type of access mode you want to allow on Mode this Target. This defines how the Target can be accessed when multiple users access it. View Only: Users only have view access to the Target’s video display.
  • Page 87 Chapter 7. Device Management 4. Click the Permissions tab to set the Targets access rights: Item Description Users/Groups You can assign individual access rights to Users and Groups for the Target by checking the appropriate boxes: View Only: Only has view access to the Target’s video display. Share: Can simultaneously share control over the Target.

  • Page 88: Target Groups

    KE6900 / KE6940 User Manual Target Groups Target Groups allow administrators to easily and efficiently manage users and Targets. Since Target Group access rights apply to any Target that is a member of the group, administrators need only set them once for the group, instead of having to set them for each Target individually.
  • Page 89 Chapter 7. Device Management 3. Click the Members tab to add Targets to the group: Select a Target from the Selected column and use the left arrow to add it to the group. Select a Target from the Available column and use the right arrow to remove it from the group.

  • Page 90: Profiles

    KE6900 / KE6940 User Manual Profiles Profiles are created for Targets to allow individual User Station access to the connection. Create a Profile for the Target and assign access for each User Station. Click Profiles from the menu bar and the following screen appears: The main page provides an overview of each Profile.

  • Page 91: Adding A Profile

    Chapter 7. Device Management Adding a Profile To add a Profile, do the following: 1. From the Profile main page, click Add: 2. The Profile Settings tab appears with the Profile and access settings: Item Description Name/ Enter a Name and Description for the Target. Description...
  • Page 92 KE6900 / KE6940 User Manual Item Description Access Mode This defines how the Target in the Profile can be accessed by User Stations when multiple users access it. View Only: Users only have view access to the Targets video display.

  • Page 93: Chapter 8. User Management

    Chapter 8 User Management Overview User Management has two menu bar items used to create Accounts and Groups. The User Management tab opens on the Accounts page, as shown here: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.

  • Page 94: Users

    KE6900 / KE6940 User Manual Users The KE Matrix Manager supports two types of user accounts, shown in the table bellow: User Type Role Administrator Access and management of the KE Matrix Manager, including configuration and setting up of devices. Manage Users and Groups.
  • Page 95 Chapter 8. User Management Field Description Password From 0 to16 characters are allowed depending on the Account Policy settings. Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match. Description Additional information about the user that you may wish to include.

  • Page 96: Modifying User Accounts

    KE6900 / KE6940 User Manual Modifying User Accounts To modify a user account, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name 2. Click Modify.

  • Page 97: Groups

    Chapter 8. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.

  • Page 98: Modifying Groups

    KE6900 / KE6940 User Manual The Sidebar Group list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.

  • Page 99: Users And Groups

    Chapter 8. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 80 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.

  • Page 100: Removing Users From A Group From The User's Notebook

    KE6900 / KE6940 User Manual Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or –...

  • Page 101: Assigning Users To A Group From The Group's Notebook

    Chapter 8. User Management Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.

  • Page 102: Removing Users From A Group From The Group's Notebook

    KE6900 / KE6940 User Manual Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or –...

  • Page 103: Device

    Chapter 8. User Management Device You can assign Target and Target Group permissions from the Devices tab. For information on Targets and Target Groups See Targets, page 70. Assigning Device Permissions From the User’s Notebook To assign a device permissions to a user from the User’s notebook, do the following: 1.
  • Page 104 KE6900 / KE6940 User Manual Field Description Columns Check the boxes to apply access rights on the device for the user. This defines how the Target can be accessed when multiple users access it. View Only: Users can only view the remote screen, and cannot perform operations on it.

  • Page 105: Assigning Device Permissions From The Groups' Notebook

    Chapter 8. User Management Assigning Device Permissions From the Groups’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.

  • Page 106: Chapter 9. System

    Chapter 9 System Overview The System tab is used to configure the KE Matrix Manager’s system settings, and provides two menu bar items: Global Settings and ANMS. The System tab opens on the Global Settings page, as shown here:...

  • Page 107: Global Settings

    Chapter 9. System Global Settings The Global Settings page lets an administrator change the default settings used for the KE Matrix Manager: Item Description General Fill in a Name and Description for the KE Matrix Manager. Network Ports Use this setting to specify the service ports used to access the KE Matrix Manager: Device Port: This is the port number to configure on the Transmitter and User Station to access the KE Matrix...
  • Page 108 KE6900 / KE6940 User Manual Item Description Allowed Access Mode Select the default Access Mode for devices added to the KE Matrix Manager. This defines how the device can be accessed when multiple users logon. View Only: Users can access the computer and view the screen, but cannot perform any operations on it.
  • Page 109 This will be the default setting for Transmitters. Select how you want the source device to acquire the display's EDID: Default: EDID is set to the ATEN default configuration. Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.

  • Page 110: Anms

    KE6900 / KE6940 User Manual ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described below.
  • Page 111 Chapter 9. System Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2. 1 Byte = 1 English alphanumeric character. 4. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.

  • Page 112: Authentication & Authorization

    KE6900 / KE6940 User Manual Authentication & Authorization RADIUS Settings To allow authentication and authorization for the KE6900 / KE6940 through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
  • Page 113 LDAP / AD server reply before it times out. Admin DN Consult the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
  • Page 114 KE6900 / KE6940 User Manual Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Matrix Manager are matched to the names on the LDAP / AD server.

  • Page 115: Chapter 10 Logs

    Chapter 10 Logs Overview The KE Matrix Manager logs all the events that take place on it an stores them in a Log. The Logs tab opens on the System Log page, as shown here:...

  • Page 116: System Log

    KE6900 / KE6940 User Manual System Log The System Log page displays events that take place on the KE Matrix Manager and provides a breakdown of the time, user, severity, device, and log information, for a description of each event. You can change the sort order of the display by clicking on the column headings.

  • Page 117: Filter

    Chapter 10. Logs The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. The buttons at the bottom of the page are shown below and described in the table: Button Explanation Navigation Buttons...
  • Page 118 KE6900 / KE6940 User Manual (Continued from previous page.) A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today: Only the events for the current day are displayed.

  • Page 119: Chapter 11 Maintenance

    Chapter 11 Maintenance Overview The Maintenance tab has four menu bar options: Backup/Restore, Firmware Upgrade, Certificates, and Preferences. When you click the Maintenance tab, it opens on the Backup/Restore page, as shown here: Backup/Restore allows administrators to backup system configuration settings to a file, and restore configuration settings from previously saved files.

  • Page 120: Backup / Restore

    KE6900 / KE6940 User Manual Backup / Restore When you click the Maintenance tab, the Backup/Restore page is displayed. The page is divided into two main sections: Backup, and Restore: The operations to perform backup/restore procedures are described in the table...

  • Page 121: Restore

    Chapter 11. Maintenance 3. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk. 4. Navigate to the directory where you want to save the file and click Save. Restore To restore system configuration settings, do the following: 1.

  • Page 122: Firmware Upgrade

    4. Click Yes to continue. After a short while, the Firmware Upgrade page comes up: All the KE6900 / KE6940 devices that are capable of being upgraded are listed. Note: Only online KE6900 / KE6940 devices show up in the list. Offline...

  • Page 123: Firmware Upgrade Recovery

    Should the a devices firmware upgrade procedure fail, and become unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the KE6900 / KE6940. 2. Power the KE6900 / KE6940 back on. 3. Repeat the firmware upgrade procedure.

  • Page 124: Certificates

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...

  • Page 125: Certificate Signing Request

    2. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it. 3. Click Import to complete the procedure. Note: Clicking Restore Defaults returns the device to using the default ATEN certificate. Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
  • Page 126 KE6900 / KE6940 User Manual Information Example State or Province Taiwan Locality Taipei Organization Your Company, Ltd. Organization Unit Tech Department Common Name mycompany.com Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site’s domain name is www.mycompany.com, and you only...

  • Page 127: Preferences

    KE Matrix Manager can be accessed again. The default is 30 minutes. Screen Blanker Set how many minutes the KE6900 / KE6940 waits when a session is idle before turning off the display. Welcome Page If you want the Welcome Message to appear on screen when the user logs in, select Enable.
  • Page 128 KE6900 / KE6940 User Manual Item Description Password This section allows you to change the user’s password: 1. Key in your old password in the Old password field. 2. Key in your new password in the New password field. 3. Key in your new password again in the Confirm password field.

  • Page 129: Chapter 12. Firmware Upgrade

    New firmware upgrade packages are posted on our Website as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com Starting the Upgrade To upgrade your firmware: 1. Download the firmware upgrade package to your computer.

  • Page 130: Upgrade Succeeded

    KE6900 / KE6940 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Upgrade Failed If the upgrade fails you can retry the firmware upgrade procedures, or reset the device to the factory default settings.

  • Page 131: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 132 KE6900 / KE6940 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 133: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 134: Technical Support

    KE6900 / KE6940 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, See Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 135: Specifications

    Appendix Specifications Function KE6900T KE6940T Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
  • Page 136 KE6900 / KE6940 User Manual Function KE6900R KE6940R Connectors USB Virtual Media 2 x USB Type A Female (White) Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White)

  • Page 137: Ip Installer

    Appendix IP Installer From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website. Look under Driver/SW. After downloading the utility to your client computer, do the following: 1.

  • Page 138: Trusted Certificates

    KE6900 / KE6940 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.

  • Page 139: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

  • Page 140: Limited Warranty

    KE6900 / KE6940 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
  • Page 141 Index Adding a New Device, 57 Log, 101 Adding Users, 80 filter, 103 Backup / Restore, 106 Maintenance, 105 Managing Groups, 83 Managing Users, 80 Components, 4 Modifying groups, 84 Configuring a Device, 64 Modifying user accounts, 82 Control Center Screen Components, 48 User Interface, 25 Online...
  • Page 142 Specifications, 121 User Interface, 25 System administrator password, 36, Tab bar, 50 User Management, 79 System Requirements User Notice, iii Computers, 3 User Preferences, 113 Users Adding, 80 Tab bar, 50 assigning to groups, 85, 87 Technical Support, 120 Deleting, 82 Telephone support, iii Managing, 80 Tree View, 49...

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