Page 1 KVM Over IP Matrix System KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 / CCKM KE Management Software User Manual www.aten.com...
Page 2: Emc Information
KVM Over IP Matrix System User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: User Information
86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 4: Package Contents
KVM Over IP Matrix System User Manual Package Contents KE6900 / KE6940 The KE6900 / KE6940 package consists of: 1 KE6900T / KE6940T KVM Over IP Transmitter 1 KE6900R / KE6940R KVM Over IP Receiver 1 USB DVI-D KVM Cable (KE6900T/KE6940T only) 1 DVI-D Cable 1.8 m (KE6940T only)
Page 5 Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other devices on the installation.
Page 6: Table Of Contents
KE6900 / KE6940 ........
Page 7 KE6900 LAN Installation ........
Page 8 KVM Over IP Matrix System User Manual Chapter 4. Software Installation Overview..........71 Download - Trial Version .
Page 9 KVM Over IP Matrix System User Manual Channel Connections ........110 Channels .
Page 10 KVM Over IP Matrix System User Manual System Log..........157 Filter .
Page 11 KVM Over IP Matrix System User Manual Specifications ..........211 KE6900T / KE6940T .
Page 12: About This Manual
Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.
Page 13 KVM Over IP Matrix System User Manual Chapter 12, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices. Chapter 13, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.
Page 14: Conventions
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 15: Chapter 1 Introduction
- away from the keyboard, mouse and display. The KE6900 is a single view extender that supports one DVI display at each end. The KE6940 is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.
Page 16 Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.
Page 17: Features
Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color depth (KE6900 series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 24-bit color depth (KE8900 series) Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz (KE6900 series);...
Page 18 KVM Over IP Matrix System User Manual 2. The KE Management web GUI can be updated from the CCKM page on our website: www.aten.com. To obtain a license for the full version of the software please contact your ATEN dealer.
Page 19: Requirements
Chapter 1. Introduction Requirements Console (KE6900) One DVI compatible monitor capable of the highest possible resolution (KE6940) Two DVI compatible monitors capable of the highest possible resolution (KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution A USB mouse...
Page 20 KVM Over IP Matrix System User Manual Operating System Requirements: Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1 Linux (Ubuntu, CentOS, Fedora, SUSE)
Page 21: Operating Systems
Chapter 1. Introduction Operating Systems The KE Series supports the following operating systems which can display standard HDMI/DVI/VGA signals: Version Windows 2000 and higher Linux RedHat 6.0 and higher SUSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 3.51 and higher Solaris 8 and higher...
Page 22: Components
KVM Over IP Matrix System User Manual Components KE6900T (Transmitter) Front View Component Description KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports. RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
Page 23: Ke6900T (Transmitter) Rear View
Chapter 1. Introduction KE6900T (Transmitter) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode to: Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console. RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
Page 24: Ke6900R (Receiver) Front View
KVM Over IP Matrix System User Manual KE6900R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
Page 25: Ke6900R (Receiver) Rear View
Chapter 1. Introduction KE6900R (Receiver) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode: Extension: Sets the device to use the normal TX to RX extension mode.
Page 26: Ke6940T (Transmitter) Front View
KVM Over IP Matrix System User Manual KE6940T (Transmitter) Front View Component Description KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports. RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
Page 27: Ke6940T (Transmitter) Rear View
Chapter 1. Introduction KE6940T (Transmitter) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode to: Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console. RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
Page 28: Ke6940R (Receiver) Front View
KVM Over IP Matrix System User Manual KE6940R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
Page 29: Ke6940R (Receiver) Rear View
Chapter 1. Introduction KE6940R (Receiver) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode: Extension: Sets the device to use the normal TX to RX extension mode.
Page 30: Ke6900St (Transmitter) Front, Rear And Top View
KVM Over IP Matrix System User Manual KE6900ST (Transmitter) Front, Rear and Top View Front View Top View Rear View Component Description Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
Page 31 Chapter 1. Introduction Component Description LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps Green: 1000 Mbps Off when not connected to the LAN. Power LED Lights blue to indicate the unit is turned on.
Page 32: Ke8950T / Ke8952T (Transmitter) Front View
KVM Over IP Matrix System User Manual KE8950T / KE8952T (Transmitter) Front View Component Description KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports. RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
Page 33: Ke8950T / Ke8952T (Transmitter) Rear View
Chapter 1. Introduction KE8950T / KE8952T (Transmitter) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode to: Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.
Page 34 KVM Over IP Matrix System User Manual Component Description HDMI Output The cable from the local HDMI monitor plugs in here.
Page 35: Ke8950R / Ke8952R (Receiver) Front View
Chapter 1. Introduction KE8950R / KE8952R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
Page 36: Ke8950R / Ke8952R (Receiver) Rear View
KVM Over IP Matrix System User Manual KE8950R / KE8952R (Receiver) Rear View Component Description Power Jack The cable from the DC Power adapter connects here. Function Switch Use this slide switch to set the unit’s mode: Extension: Sets the device to use the normal TX to RX extension mode.
Page 37: Chapter 2. Hardware Setup
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is found on page 207. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Page 38 KVM Over IP Matrix System User Manual 2. Screw the bracket into a convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.
Page 39: Ke6900St
Chapter 2. Hardware Setup KE6900ST 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below: Phillips hex head M3 x 8 2. Screw the bracket into a convenient location on the rack. Note: These screws are not provided.
Page 40: Wall Mounting
KVM Over IP Matrix System User Manual Wall Mounting For convenience the Transmitter can be mounted to a wall. KE6900T/KE6940T 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below: Phillips hex head M3 x 8 2.
Page 41: Ke6900St
Chapter 2. Hardware Setup KE6900ST 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below: Phillips hex head M3 x 8 2. Use the center hole to screw the bracket to a secure wall surface.
Page 42: Ke6900 Point-To-Point Installation
KVM Over IP Matrix System User Manual KE6900 Point-to-Point Installation Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables. Note: In a point-to-point configuration, no administrator setup is necessary.
Page 43: Ke6900 Point-To-Point Installation 1 Of 2
Chapter 2. Hardware Setup KE6900 Point-to-Point Installation 1 of 2 Cat 5e/6 cable KE6900T Cat 5e/6 cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be...
Page 44: Ke6900 Point-To-Point Installation 2 Of 2
KVM Over IP Matrix System User Manual KE6900 Point-to-Point Installation 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a...
Page 45: Ke8900 Point-To-Point Installation
9. Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.* 10. Power on the computer. Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.
Page 46: Ke8900 Point-To-Point Installation 1 Of 2
Optical Fiber Cable KE8950R (Rear) DC 5V Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.
Page 47: Ke8900 Point-To-Point Installation 2 Of 2
Chapter 2. Hardware Setup KE8900 Point-to-Point Installation 2 of 2 KE8950T (Front) Local PC USB HDMI KVM Cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
Page 48: Ke6900St Point-To-Point Installation
KE69x0 devices on the same TCP/IP LAN. To setup a LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the network instead of directly between two KE69x0 devices and see KE6900 LAN Installation, page 36 for details.
Page 49 Chapter 2. Hardware Setup Cat 5e/5 cable KE6900ST (Front) KE6900ST (Rear) Local PC USB KVM cable KE6900R...
Page 50: Ke6900 Lan Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 228).
Page 51 Chapter 2. Hardware Setup 4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer. 5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to the local area TCP/IP network.
Page 52: Ke6900 Network Installation Diagram 1 Of 2
KVM Over IP Matrix System User Manual KE6900 Network Installation Diagram 1 of 2 Cat 5e/6 cable KE6900T TCP/IP Cat 5e/6 cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be...
Page 53: Ke6900 Network Installation Diagram 2 Of 2
Chapter 2. Hardware Setup KE6900 Network Installation Diagram 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a...
Page 54: Ke8950 Lan Installation
KVM Over IP Matrix System User Manual KE8950 LAN Installation Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 228).
Page 55 PoE network switch. 2. Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units. 3. A keyboard or mouse with special functions may need to use the USB...
Page 56: Ke8950 Network Installation Diagram 1 Of 2
Optical Fiber Cable KE8950R (Rear) DC 5V Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.
Page 57: Ke8950 Network Installation Diagram 2 Of 2
Chapter 2. Hardware Setup KE8950 Network Installation Diagram 2 of 2 KE8950T (Front) Local PC USB HDMI KVM Cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
Page 58: Network Configuration
To configure the network settings, do the following: 1. Setup the hardware and connect the Transmitter and Receiver to the local area network (see KE6900 LAN Installation, page 36, or KE8950 LAN Installation, page 40). 2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
Page 59: Exit Osd
Chapter 2. Hardware Setup IP Address– sets the IP address for the KE device. Key in a valid unique IP address. Note: See Default IP Addresses, page 45, for the preconfigured factory-default settings. Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.
Page 60: Ke I/O Ports
KVM Over IP Matrix System User Manual KE I/O Ports The following table provides the I/O port use of KE Series devices. Device Port Number KE Management (TCP) HTTP 8080 HTTPS 8443 Device TCP 9110 9111 Redundancy 9120 Database Service 1527 KE Management (UDP) Port...
Page 61: Chapter 3. Osd Operation
Chapter 3 OSD Operation Overview This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 44. LED Display Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below: Indication This LED indicates the network status.
Page 62: Invoking The Osd
KVM Over IP Matrix System User Manual Invoking the OSD The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or direct Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter’s settings.
Page 63: Osd Interface
Chapter 3. OSD Operation OSD Interface After you invoke the OSD, the main page appears: Note: A password is required to enter the OSD. The default password is: password. For security purposes, we recommend you change this to something unique. The OSD components are described in the table, below: Item Description...
Page 64: User Station Configuration
KVM Over IP Matrix System User Manual User Station Configuration When you select the User Station radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the User Station’s IP address settings: Item Description IP Installer...
Page 65: Properties
Chapter 3. OSD Operation Properties The Properties tab allows you to configure the User Station’s settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to User Station) setups that are managed with the Receiver’s OSD menu. Select Matrix mode to manage devices and connections from the KE Management web GUI.
Page 66 KE6900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).
Page 67: System
Chapter 3. OSD Operation System The System tab allows you to configure the User Station’s general settings: Item Description Device Enter the Name, Location, and Description of the User Information Station. It also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number of the User Station.
Page 68: Transmitter Configuration
KVM Over IP Matrix System User Manual Transmitter Configuration When you select the Transmitter radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the Transmitter’s IP address settings: Item Description IP Installer The IP Installer is an external Windows-based utility for assigning an IP address to the device.
Page 69: Properties
Chapter 3. OSD Operation Properties The Properties tab allows you to configure the Transmitter’s extender settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to User Station) setups that are managed with the Receiver’s OSD menu. Select Matrix mode to manage devices and connections from the KE Management web GUI.
Page 70 Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.
Page 71 Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900 units and will be grayed out for other models. Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8.
Page 72: System
KVM Over IP Matrix System User Manual System The System tab allows you to configure the Transmitter’s general settings: Item Description Device Enter the Name, Location, and Description of the Transmitter. Information It also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number of the Transmitter.
Page 73: User Preferences
Chapter 3. OSD Operation User Preferences When you select the User Preferences radio button and click Configure to login, the configuration screen appears: Item Description User Password This section allows you to change the OSD password: Change 1. Key in the old password in the Old password field. 2.
Page 74: Connecting
KVM Over IP Matrix System User Manual Connecting If the User Station is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit). In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password: Note: 1.
Page 75: Connections Page
Chapter 3. OSD Operation Connections Page After you have successfully logged in the Connection Page appears: List Mode The Connection Page components are described in the table, below: Item Description Channel Name Lists the Channel connections available for the User Station.
Page 76 KVM Over IP Matrix System User Manual Item Description Connect To connect the User Station to a Channel, click the access type: Exclusive: The first User Station to access the Channel has exclusive control over the Channel. No other User Stations can view the Channel. The Timeout function does not apply to this setting.
Page 77: Array Mode
Chapter 3. OSD Operation Array Mode In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit.
Page 78 KVM Over IP Matrix System User Manual Item Description List Mode Click to view the Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 62.
Page 79: Profile / Video Wall Page
Chapter 3. OSD Operation Profile / Video Wall Page Click the Profile / Video Wall Page tab and the following screen appears: The Profile /Video Wall Page components are described in the table, below: Item Description Name Lists the Profiles and Video Walls available. Profiles / Video Walls give User Stations access to Channels and allow you to push the connection.
Page 80 KVM Over IP Matrix System User Manual Item Description Video Wall Click to view a list of available Video Wall connections. Appears when the Profile button has been clicked. Profile Click to view a list of available Profile connections. Appears when the Video Wall button has been clicked.
Page 81: Push Content
Chapter 3. OSD Operation Push Content Push Content allows you to push the User Stations current connection to another User Station’s console – allowing both the share access to the computer. Click the Push Content tab and the following screen appears: The Push Content Page components are described in the table, below: Item Description...
Page 82 KVM Over IP Matrix System User Manual Item Description Logout Click this button to log out of the Connection Page. Go to Configuration Click this button to return to the main OSD screen. Window...
Page 83: Pull Content
Chapter 3. OSD Operation Pull Content Pull Content allows you to pull a User Station’s Channel connection to the local User Station’s console – allowing both to share access to the computer. Click the Pull Content tab and the following screen appears: The Pull Content Page components are described in the table, below: Item Description...
Page 84 KVM Over IP Matrix System User Manual Item Description Go to Configuration Click this button to return to the main OSD screen. Window...
Page 85: Software Installation
Management Lite version which is free and manages up to 8 KE devices, or purchase a full version of the KE Management Software. To purchase the full version contact your local authorized ATEN dealer. To download the free KE Management Lite Software, use the instructions below.
Page 86 Management Lite version will never expire. If you would like to purchase the official full version of the KE Management software, please contact your ATEN reseller and see page 76. 5. Click the software version you would like to download, then click Save.
Page 87: Ke Management Software Install
Chapter 4. Software Installation KE Management Software Install The following are instructions to install the full version of the KE Management software. For software requirements, see Software, page 5. 1. Insert the USB license key into a USB port on your computer. 2.
Page 88 KVM Over IP Matrix System User Manual If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. 4. The Choose Install Folder screen appears: Select where you would like to install the program, and click Next. 5.
Page 89 Chapter 4. Software Installation 6. The Pre-Installation Summary screen appears: Confirm the settings you’ve selected. If you want to make a change click Previous to go back, or click Install to begin the software installation. 7. When the process is done, the Install Complete screen appears: Click Done.
Page 90: Upgrading Trial Version
KVM Over IP Matrix System User Manual Upgrading Trial Version After you purchase a license to upgrade the KE Management Lite version to the full version of the Matrix Manger software, go to the System tab, and at the bottom of the Global Settings page, click Upgrade:...
Page 91: Browser / Telnet Operation
Chapter 5 Browser / Telnet Operation Overview The KE Management Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components.
Page 92: The Matrix Manager Main Page
Click this button to log out of your Matrix Manager web session. ATEN Logo Click this button to open a new browser window that opens on the ATEN website. Welcome Message If this function is enabled (see Preferences, page 168) a welcome message displays here.
Page 93: Tree View Considerations
Chapter 5. Browser / Telnet Operation Tree View Considerations On some pages there will be a sidebar menu with options that can be expanded: A plus (+) sign in front of an item means that there are additional items nested inside of it. Click the plus sign to expand the view and show the nested items.
Page 94: The Tab Bar
KVM Over IP Matrix System User Manual The Tab Bar The functions associated with each of the tabs are explained in the table below: Icon Function Dashboard: The Dashboard is used to view information about current connections, sessions, and device events. The first page provides an overview and the sidebar provides a link to view details about each section.
Page 95: Telnet
Once a Telnet connection to the KE device is established, the device’s text- based Configuration Menu comes up, allowing you to select options by entering a number on the following screens: Main Menu +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 User Station -- -- -- -- -- -- -- -- -- User Station Configuration +++++++++++++++++++++++++++++++++++++++++++++++ 1. Network 2.
Page 96: Network
KVM Over IP Matrix System User Manual 1. Network +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 User Station -- -- -- -- -- -- -- -- -- Network Settings +++++++++++++++++++++++++++++++++++++++++++++++ 1. IP Installer [Enabled] 2. DHCP [Disabled] 3. IP Address [172.17.17.34] 4. Subnet Mask [255.255.255.0] 5.
Page 97: System
Chapter 5. Browser / Telnet Operation 3. System +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 User Station -- -- -- -- -- -- -- -- -- System Setting +++++++++++++++++++++++++++++++++++++++++++++++ 1. Device Name [KE6900R] 2. Device Description [Receiver1] Device IP Address: 172.17.17.34 Device MAC Address: 00:10:74:A8:01:23 Device FW Version: V1.1.109...
Page 98: Chapter 6 Dashboard
Chapter 6 Dashboard Overview The Dashboard tab is used to view events about connections, sessions, online devices and schedules. The Home page provides an overview of the information provided in each section. The Sidebar provides a link to each section in the Dashboard. The Dashboard opens on the Home page, as shown here: At the bottom of the page, click Shutdown* to stop the KE Manager service, or Restart to stop and restart the service.
Page 99: Active Connections
Chapter 6. Dashboard Active Connections The Active Connections page lets an administrator see the active Channel connections (User Stations connected to Transmitters) and provides information about each of their sessions. The meanings of the headings at the top of the page are straightforward. Channel refers to the defined Transmitter connection in use by the User Station.
Page 100: Active Sessions
KVM Over IP Matrix System User Manual Active Sessions The Active Sessions page shows all of the users that are logged into KE Management and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session from the bottom of the page.
Page 101: Online User Stations
Chapter 6. Dashboard Online User Stations The Online User Stations page lets the administrator see all of the Receivers that are currently available on the network and provides information about each device. The meanings of the headings at the top of the page are straightforward. ID refers to the identification number assigned by the system.
Page 102: Online Transmitters
KVM Over IP Matrix System User Manual Online Transmitters The Online Transmitters page lets the administrator see all of the Transmitters that are currently available on the network and provides information about each device. The meanings of the headings at the top of the page are straightforward. ID refers to the identification number assigned by the system.
Page 103: Latest Events
Chapter 6. Dashboard Latest Events The Latest Events page lets the administrator see the most recent Dashboard events that relate to the current connections and sessions, and provides details about each. The meanings of the headings at the top of the page are straightforward. Time refers to the date and time that the event occurred.
Page 104: Schedule
KVM Over IP Matrix System User Manual Schedule The Schedule page lets the administrator see all of the Profiles and Video Walls that are scheduled to activate. The meanings of the headings at the top of the page are straightforward. Profiles/Video Walls refers to the ID number created for the Profile or Video Wall schedule.
Page 105: Chapter 7. Device Management
Chapter 7 Device Management Overview The Device Management tab contains five menu bar items: User Stations, Transmitters, Channels, Profiles and Video Wall. Each page provides a way to add, configure and schedule the Transmitters/Receivers connections. Before Transmitters and Receivers can be added they must be connected to the network and have an IP address.
Page 106: User Stations
KVM Over IP Matrix System User Manual User Stations The User Stations page allows you to add and configure Receivers. The Sidebar provides three menu options: User Stations, Unmanaged User Stations and User Station Video Group. User Stations are the Receivers that have been added to the KE Management software.
Page 107: Adding A User Station
Chapter 7. Device Management Adding a User Station To add a User Station, do the following: 1. From Unmanaged User Stations, select a User Station and click Add in: or click Search New: You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.
Page 108: Configuring A User Station
KVM Over IP Matrix System User Manual Configuring a User Station A User Station’s settings can be modified from the User Stations main page. Changes that are saved here are then updated on the Receiver across the network. To configure a User Station: 1.
Page 109 Chapter 7. Device Management Item Description Network For dynamic IP address assignment, select the Obtain IP Configuration address automatically radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
Page 110 KVM Over IP Matrix System User Manual Item Description RS-232 Settings Configure the settings for the serial device the User Station will be connecting to. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None Enable Media Select which source type the User Station can stream : Video,...
Page 111 KE6900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).
Page 112 KVM Over IP Matrix System User Manual 4. Click the System tab to configure the general settings: Item Description General Enter the Name, Location, and Description of the User Station. This section also displays the User Station’s IP Address, F/W Version, Model Name, MAC Address and MFG*. Note: The MFG number (manufacturing number) is an internal serial number for our factory and technical support staff to identify products.
Page 113: Deleting A User Station
Chapter 7. Device Management Deleting a User Station To delete a User Station: 1. Select the User Station you want to delete. 2. Click Move Out. The device list updates with the remaining User Stations. The User Station you deleted will appear on the Unmanaged User Stations main page and Sidebar menu.
Page 114: User Station Video Group
KVM Over IP Matrix System User Manual User Station Video Group Creating a User Station Video Group allows you to cascade up to four Transmitters connected to separate video cards on a computer and share the video with four or eight (dual display) User Stations with the first having keyboard and mouse access.
Page 115: Adding A User Station Video Group
Chapter 7. Device Management 3. Setup the Receivers as you normally would. All Receivers can have a keyboard and mouse but only one (Video 1) can work on the computer for the group. 4. Note the Receiver and Transmitter with keyboard and mouse access (to the computer) so they can be set in the User Station Video Group (as Video 1) and in the Channel (as KVM Transmitter).
Page 116 KVM Over IP Matrix System User Manual Note: All Receivers can switch KVM access to other Transmitters but only Video 1 has keyboard and mouse access to the computer for the group. 5. Use the Video 2, Video 3 and Video 4 drop-down menus to select the other Receivers for the group.
Page 117: Transmitters
Chapter 7. Device Management Transmitters The Transmitters page allows you to add, configure, and delete Transmitters. The Sidebar provides two options: Transmitters and Unmanaged Transmitters. Unmanaged Transmitters are Transmitters on the network that haven’t been added to the KE Management software. For the KE Management software to discover a Transmitter, it must be connected to the local network with an IP address.
Page 118: Adding A Transmitter
KVM Over IP Matrix System User Manual Adding a Transmitter To add a Transmitter, do the following: 1. From Unmanaged Transmitters, select a Transmitter and click Add in: or click Search New: You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.
Page 119: Configuring A Transmitter
Chapter 7. Device Management Configuring a Transmitter A Transmitter’s settings can be modified from the Transmitters main page. Changes that are saved are updated on the Transmitter device across the network. To configure a Transmitter: 1. Select a Transmitter and click Modify. 2.
Page 120 KVM Over IP Matrix System User Manual Item Description Network For dynamic IP address assignment, select the Obtain IP Configuration address automatically radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
Page 121 Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.
Page 122 Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units. Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel.
Page 123: Deleting A Transmitter
Chapter 7. Device Management Item Description General Enter the Name, Location, and Description of the Transmitter. This section also displays the IP Address, MAC Address, F/W Version, Serial Number, and Model Number. Reboot Check the box and click Reboot to reset the Transmitter’s settings back to the factory default.
Page 124: Channel Connections
KVM Over IP Matrix System User Manual Channel Connections With Channel connections a User Station can connect to multiple Transmitters, individually or simultaneously and stream the Video, Audio, USB, and Serial source from different Transmitters. For example: you can create a Channel that connects to four Transmitters to access a different source on each computer, as shown below: Transmitters...
Page 125: Channels
Chapter 7. Device Management Channels A Channel defines the Transmitter connections for a User Station. This allows a User Station to connect to different Transmitters and stream sources from different Transmitters, depending on how the Channel is defined. Once Channels are created you can select them from the User Station’s Connection Page (see Connecting, page 60).
Page 126: Adding A Channel
KVM Over IP Matrix System User Manual Adding a Channel To add a Channel, do the following: 1. From the Channels main page, click Add: 2. The Channel Info tab appears with the general settings: Item Description General Enter a Name, Location, and Description for the Channel. Source Stream Use the drop-down menu to select the Transmitter to use for each of the Channel’s source stream: KVM (keyboard/video/...
Page 127 Chapter 7. Device Management Item Description Allowed Access Check the box for the type of access mode you want to allow on Mode this Channel. This defines how the Channel can be accessed when multiple users access it. View Only: Users only have view access to the Channel’s video display.
Page 128 KVM Over IP Matrix System User Manual 4. Click the Permissions tab to set the Channels access rights: Item Description Users/Groups You can assign individual access rights to Users and Groups for the Channel by checking the appropriate boxes: View Only: Only has view access to the Channel’s video display.
Page 129: Channel Groups
Chapter 7. Device Management Channel Groups Channel Groups allow administrators to easily and efficiently manage users and Channels. Since Channel Group access rights apply to any Channel that is a member of the group, administrators need only set them once for the group, instead of having to set them for each Channel individually.
Page 130 KVM Over IP Matrix System User Manual 3. Click the Members tab to add Channels to the group: Select a Channel from the Selected column and use the left arrow to add it to the group. Select a Channel from the Available column and use the right arrow to remove it from the group.
Page 131: Profiles
Chapter 7. Device Management Profiles Profiles are created for Channels to allow User Station access to the connection. Create a Profile for a Channel and assign access for each User Station. Click Profiles from the menu bar and the following screen appears: The main page provides an overview of each Profile.
Page 132: Adding A Profile
KVM Over IP Matrix System User Manual Adding a Profile To add a Profile, do the following: 1. From the Profile main page, click Add: 2. The Profile Settings tab appears with the Profile and access settings: Item Description Name/ Enter a Name and Description for the Channel.
Page 133 Chapter 7. Device Management Item Description Access This defines how the Channel in the Profile can be accessed by Mode User Stations when multiple users access it. View Only: Users only have view access to the Channels video display. Share: Users simultaneously share control over the Channel. Input from the users is placed in a queue and executed chronologically.
Page 134 KVM Over IP Matrix System User Manual Item Description Routine Use the drop-down menu to select how often you would like the Type profile to run: Once, Daily, Weekly and Monthly. If you select Weekly/ Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run.
Page 135: Video Wall
Chapter 7. Device Management Video Wall The Video Wall settings allow you to create a video wall by selecting a Transmitter for a set of User Stations that will display video content as one screen. A video wall is considered a connection from a Transmitter to multiple User Stations.
Page 136: Video Wall Example
KVM Over IP Matrix System User Manual Video Wall Example The diagram below shows a 3x3 video wall setup with three Transmitters (video sources) connected to nine User Stations. In this scenario, three Video Wall settings (A, B, C) need to be added to the Matrix Manger. Transmitter LAN GbE Switch with IGMP...
Page 137: Adding A Video Wall
Chapter 7. Device Management Adding a Video Wall To add a Video Wall, do the following: 1. From the Video Wall main page, click Add: 2. The Video Wall Settings tab appears allowing you to configure the settings: Item Description Name/ Enter a Name and Description for the Video Wall.
Page 138 KVM Over IP Matrix System User Manual Item Description Access This defines how the Source Channel (Transmitter) can be Mode accessed by User Stations when multiple users attempt to access it. View Only: Users only have view access to the Source Channel video output.
Page 139 Chapter 7. Device Management Item Description Connect Clicking Connect will send the Video Wall settings to the Transmitters and User Stations and will connect the devices accordingly. 3. Click the Schedule tab if you want to schedule a time for the video wall to connect.
Page 140 KVM Over IP Matrix System User Manual Item Description Users You must assign access rights for the Video Wall by selecting the Operation check box for the Users that you want to grant permission to allow the connections. Groups You must assign access rights for the Video Wall by selecting the Operation check box for the Groups that you want to grant permission to allow the connections.
Page 141: Chapter 8. User Management
Chapter 8 User Management Overview User Management has two menu bar items used to create Accounts and Groups. The User Management tab opens on the Accounts page, as shown here: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.
Page 142: Users
KVM Over IP Matrix System User Manual Users The KE Management software supports three types of user accounts, shown in the table bellow: User Type Role Administrator Access and management of the KE Management software, including configuration and setting up of devices. Manage Users, Groups, Channels, Profiles and Video Walls.
Page 143 Chapter 8. User Management Field Description Local User Check the Local User box if the account is for logging in to the KE Management software or a User Station (Receiver). Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/ AD, or TACACS+.
Page 144: Modifying User Accounts
KVM Over IP Matrix System User Manual The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
Page 145: Groups
Chapter 8. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Page 146: Modifying Groups
KVM Over IP Matrix System User Manual The Sidebar Group list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
Page 147: Users And Groups
Chapter 8. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 128 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
Page 148: Removing Users From A Group From The User's Notebook
KVM Over IP Matrix System User Manual Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name –...
Page 149: Assigning Users To A Group From The Group's Notebook
Chapter 8. User Management Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Page 150: Removing Users From A Group From The Group's Notebook
KVM Over IP Matrix System User Manual Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name –...
Page 151: Device
Chapter 8. User Management Device You can assign Channel and Channel Group permissions from the Devices tab. For information on Channels and Channel Groups See Channels, page 111. Assigning Device Permissions From the User’s Notebook To assign a device permissions to a user from the User’s notebook, do the following: 1.
Page 152 KVM Over IP Matrix System User Manual Field Description Columns Check the boxes to apply access rights on the device for the user. This defines how the Channel can be accessed when multiple users access it. View Only: Users can only view the remote screen, and cannot perform operations on it.
Page 153: Assigning Device Permissions From The Groups' Notebook
Chapter 8. User Management Assigning Device Permissions From the Groups’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.
Page 154: Profiles/Video Walls
KVM Over IP Matrix System User Manual Profiles/Video Walls You can assign Profile and Video Wall permissions from the Profiles/Video Walls tab. For information on Profiles and Video Walls, see Profiles, page 117 or Video Wall, page 121. Assigning Profile/Video Wall Permissions From the User’s Notebook To assign a Profile/Video Wall permission to a user from the User’s notebook, do the following:...
Page 155 Chapter 8. User Management Field Description Operation Put a check in the box to grant permission for the user to connect to Profiles/Video Walls. 5. When you have finished making your choices, click Save.
Page 156: Chapter 9 System
Chapter 9 System Overview The System tab is used to configure the KE Management system settings and provides three menu bar items: Global Settings, ANMS and Redundancy. The System tab opens on the Global Settings page, as shown here:...
Page 157: Global Settings
Chapter 9. System Global Settings The Global Settings page lets an administrator change the default settings used for the KE Management Software: Item Description General Fill in a Name and Description for the KE Management software.
Page 158 KVM Over IP Matrix System User Manual Item Description Network Ports Use this setting to specify the service ports used to access the KE Management software: Device Port: This is the port number to configure on the Transmitter and User Station to access the KE Manage- ment software (see Manager Address, page 56 and Manager Address, page 52).
Page 159 Chapter 9. System Item Description User Station Login This will be the User Station’s default setting when they are Settings added to the KE Management software. You can change this setting from the User Station’s Properties. Check Login Required to prompt users for a username and password at the User Station OSD before being able to access the Connections Page (see Connections Page, page 61).
Page 160 This will be the default setting for Transmitters. Select how you want the source device to acquire the display's EDID: Default: EDID is set to the ATEN default configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.
Page 161: Anms
Chapter 9. System ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described below.
Page 162 KVM Over IP Matrix System User Manual Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2. 1 Byte = 1 English alphanumeric character. 4. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.
Page 163: Authentication & Authorization
Chapter 9. System Authentication & Authorization RADIUS Settings To allow authentication and authorization through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server. 3.
Page 164 LDAP / AD server reply before it times out. Admin DN Consult the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
Page 165 Chapter 9. System On the LDAP / AD server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the Matrix Manager are matched to the names on the LDAP / AD server.
Page 166: Redundancy
KVM Over IP Matrix System User Manual Redundancy The Redundancy page sets up a second computer as backup in case the computer hosting the KE Management software goes off-line. If the KE Management software is off-line, the secondary computer will automatically take over operations, allowing all connections to continue without disruption –...
Page 167 Chapter 9. System 4. Check the Enable Redundancy box and select the Slave radio button. 5. Use the Master drop-down menu to select the primary computer’s IP address. 6. Click OK. 7. This computer is now running in Standby mode, as identified in the orange status bar: 8.
Page 168 KVM Over IP Matrix System User Manual 11. Check the Enable Redundancy box and select the Master radio button. 12. Use the Slave drop-down menu to select the secondary computer’s IP address. 13. Enter the Username and Password of the secondary computer’s local administrator account.
Page 169 Chapter 9. System Item Action Mode Displays the role of the computer running the KE Management software: Master (primary) or Slave (secondary). Status Displays Working for the computer currently managing the KE Management software database. Displays Standby when the computer is waiting as a backup and getting database updates from the primary computer running the KE Management software.
Page 170: Chapter 10 Logs
Chapter 10 Logs Overview The Matrix Manager logs all the events that take place on it an stores them in a Log. The Logs tab opens on the System Log page, as shown here:...
Page 171: System Log
Chapter 10. Logs System Log The System Log page displays events that take place on the Matrix Manager and provides a breakdown of the time, user, severity, device, and log information, for a description of each event. You can change the sort order of the display by clicking on the column headings.
Page 172 KVM Over IP Matrix System User Manual When the log file limit is reached, the oldest events get discarded as new events come in. The buttons at the bottom of the page are shown below and described in the tables below: Button Explanation Navigation Buttons...
Page 173: Filter
Chapter 10. Logs Filter Filter lets you narrow the log event display to ones that occurred at specific times; ones containing specific words or strings. When you access this function, the log filter dialog box appears at the bottom of the page: A description of the filter items is given in the table, below: Item Description...
Page 174: Chapter 11 Maintenance
Chapter 11 Maintenance Overview The Maintenance tab has four menu bar options: Backup/Restore, Firmware Upgrade, Certificates, and Preferences. When you click the Maintenance tab, it opens on the Backup/Restore page, as shown here: Backup/Restore allows administrators to backup system configuration settings to a file, and restore configuration settings from previously saved files.
Page 175: Backup / Restore
Chapter 11. Maintenance Backup / Restore When you click the Maintenance tab Matrix Manager, the Backup/Restore page is displayed. The page is divided into two main sections: Backup, and Restore: The operations to perform backup/restore procedures are described in the table below and in the section that follows: Procedure Operation...
Page 176: Backup
KVM Over IP Matrix System User Manual Backup To back up system configuration settings, do the following: 1. (Optional) In the Backup panel, provide a password for the backup file. Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.
Page 177: Firmware Upgrade
Chapter 11. Maintenance Firmware Upgrade New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages. Under Firmware Upgrade all KE devices that are discovered online are provided in a list allowing you to select which devices get upgraded. To upgrade the firmware do the following: 1.
Page 178: Firmware Upgrade Recovery
KVM Over IP Matrix System User Manual Note: Only online devices show up in the list. Offline devices do not get upgraded. 5. Make sure there is a check in the checkbox in front of the modules you want to upgrade. Uncheck the modules that you do not want to upgrade. 6.
Page 179: Certificates
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 180: Certificate Signing Request
2. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it. 3. Click Import to complete the procedure. Note: Clicking Restore Defaults returns the device to using the default ATEN certificate. Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
Page 181 Chapter 11. Maintenance Information Example State or Province Taiwan Locality Taipei Organization Your Company, Ltd. Organization Unit Tech Department Common Name mycompany.com Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site’s domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Page 182: Preferences
KVM Over IP Matrix System User Manual Preferences Users can set individual preferences for their browser sessions on the Preferences page. The Preferences page allows you to select options for the user that is currently logged in. Item Description Language Click the drop-down menu to select the language you want to use during sessions for this user.
Page 183 Chapter 11. Maintenance Item Description Password This section allows you to change the user’s password: 1. Key in your old password in the Old password field. 2. Key in your new password in the New password field. 3. Key in your new password again in the Confirm password field.
Page 184: Chapter 12. Firmware Upgrade Utility
Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com Preparation 1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KE device to get a list of available Firmware Upgrade Packages.
Page 185: Starting The Upgrade
Chapter 12. Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
Page 186 KVM Over IP Matrix System User Manual 4. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list. 5. After you have made your device selection, Click OK and then Next to begin the upgrade.
Page 187: Upgrade Succeeded
Chapter 12. Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful:...
Page 188: Firmware Upgrade Recovery
KVM Over IP Matrix System User Manual Firmware Upgrade Recovery If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following 1.
Page 189: Chapter 13. Cli Commands
Chapter 13 CLI Commands Serial Control Protocol Commands The KE Series’s built-in bi-directional RS-232 serial interface and LAN port connection allows system control via User Stations through a high-end controller or PC. This control feature can also be accessed via TCP/IP through a computer running Telnet.
Page 190 KVM Over IP Matrix System User Manual Command OK - the command is correct and performed successfully Command incorrect - the command has the wrong format and/or values. Echo Command - at the end of a command string, type: e1234 – where 1234 can be any number.
Page 191: Switch Port Command
Chapter 13. CLI Commands Switch Port Command The formula for Switch Port commands is as follows: Command + Output + Num1 + Input + Num2 + Mode + Stream + Connect + [Enter] 1. For example, if you want to switch the User Station’s connection to Transmitter (192.168.0.20), type the following: sw i192.168.0.20 [Enter] 2.
Page 192 KVM Over IP Matrix System User Manual The following tables show the possible values for the Switch Port commands: Command Description Switch port command Output Description Output port command (RX) Num1 Description Output port xx: User Station ID or IP address List # zz: 1~99 To use the 4th User Station listed...
Page 193 Chapter 13. CLI Commands Stream Description Sets the USB source stream Sets all source streams Connect Description Connect Disconnect logout Logout OSD The following table lists the available Switch Port commands: Con- Description Command Output Num1 Input Num2 Mode Stream nect exclusive video...
Page 194 KVM Over IP Matrix System User Manual Con- Description Command Output Num1 Input Num2 Mode Stream nect Switch User Station disconnect streams, return to OSD menu. exclusive video Switch User Station to input @zz with [mode] share audio access to stream occupy serial source(s).
Page 195: Mute Command
Chapter 13. CLI Commands Mute Command The Mute command allows you to enable or disable the audio. The formula for the Mute command is as follows: Command + Output + Num1 + Control + [Enter] 1. For example, to turn mute off (audio on) for the User Station, type the following: mute off [Enter] 2.
Page 196 KVM Over IP Matrix System User Manual Command Output Num1 Control Description mute Turn mute on for User Station mute Turn mute off for User Station Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and off will be used by default.
Page 197: Profile Command
Chapter 13. CLI Commands Profile Command The Profile command allows you to connect profiles and video walls. The formula for Profile commands is as follows: Command + Profile + Num1 + Control + [Enter] 1. For example, to connect profile 8 and lock the OSD menu, type the following: profile f8 [Enter] 2.
Page 198 KVM Over IP Matrix System User Manual The following table lists the available Profile commands: Command Profile Num1 Control Description profile lock Connect profile xx, lock OSD access xx:1~99 profile release Connect profile xx, allow OSD access xx:1~99 profile back Disconnect profile xx and return User Station to OSD menu...
Page 199: Edid Command
Checks the EDID of all connected displays and the source device uses the best common resolution for all displays. default Implements ATEN’s default EDID. (default) manual Manually set the EDID configuration from the User Station’s OSD (see Manual EDID, page 62).
Page 200 KVM Over IP Matrix System User Manual Command Address Number Control Enter Description edid remix [Enter] Set EDID of address xx to remix. xx: Device ID or IP Address edid default [Enter] Set EDID of address xx to default. xx: Device ID or IP Address edid manual [Enter] Set EDID of address xx to...
Page 201: Reset Command
Chapter 13. CLI Commands Reset Command The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address. The formula for the Reset command is as follows: Command + Address + Number + [Enter] 1.
Page 202: Rs-232 Command
KVM Over IP Matrix System User Manual RS-232 Command The RS-232 command allows you to set the RS-232 settings for a device. The formula for the RS-232 command is as follows: Command + Address + Number + Baud Rate + Parity + Data Bit + Stop Bit + Flow Control [Enter] 1.
Page 203 Chapter 13. CLI Commands Data Bit Description Sets the data bit to 7 Sets the data bit to 8 Stop Bit Description Sets the stop bit to 1 Sets the stop bit to 2 Flow Control Description None Sets flow control to none Hardware Sets flow control to hardware Sets flow control to Xon...
Page 204 KVM Over IP Matrix System User Manual Baud Data Stop Flow Address Parity Description mand Rate Control baud 9600 Set local device baud rate to 9600 baud 19200 Set local device baud rate to 19200 baud 38400 Set local device baud rate to 38400 baud...
Page 205: Osd Command
Chapter 13. CLI Commands OSD Command To enable or disable the On-Screen Display (OSD) menu for a User Station, use the following command: Command + Output + Number + Control + [Enter] 1. For example, to enable the OSD for User Station 192.168.0.51, type: osd o192.168.0.51 on [Enter] 2.
Page 206: List Command
KVM Over IP Matrix System User Manual List Command The List command allows you to retrieve information about users, settings and connections. The formula for the List command is as follows: Command + Output + Input + Number + Control [Enter] 1.
Page 207 Chapter 13. CLI Commands Control Description channel Lists information about the available channel(s) profile Lists information about the available profile and TV wall connections Lists information about the User Sta- tion login Lists information about users logged into to the OSD menu connection Lists information about a Transmitters current connections...
Page 208: Read Command
KVM Over IP Matrix System User Manual Read Command The Read command allows you to retrieve the properties of a device. The formula for the Read command is as follows: Command + Output + Input + Number + Control [Enter] 1.
Page 209 Chapter 13. CLI Commands Control Description basic Read basic properties network Read network properties ipsettings Read IP settings rs232 Read RS232 properties properties Read connection properties manager Read KE Management software prop- erties streams Read enable media properties Read source stream IP properties (User Station) usbmode Read USB mode properties...
Page 210 KVM Over IP Matrix System User Manual Comman Output Input Number Control Description read rs232 Read output or input xx RS-232 properties xx: Device ID or IP address read properties Read output or input xx connection properties xx: Device ID or IP address read manager...
Page 211 Chapter 13. CLI Commands Comman Output Input Number Control Description read basic Read [control] network properties of local User ipsettings Station. rs232 properties manager streams usbmode Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to read the local User Station properties.
Page 212: Set Command
KVM Over IP Matrix System User Manual Set Command The Set command allows you to configure the properties of a device. Some settings require that both the device and Matrix Manger are online or the command will fail. The formula for the Set command is as follows: Command + Output + Input + Number + Control + Value + [Enter] 1.
Page 213 Chapter 13. CLI Commands Control Description Name Sets the device name Description Sets the device description ipInstallerFlag Sets the IP installer option dhcpFlag Sets the DHCP setting ipAddr Sets the IP address netmask Sets the subnet mask Sets the default gateway modeFlag Sets the device mode BaudRate...
Page 214 KVM Over IP Matrix System User Manual Control Description audioMCastEn Sets the enable multicast audio setting Edid Sets the EDID mode selection setting VideoType Sets the video type setting ColorDepth Sets the color depth setting BandwidthLimit Sets the bandwidth limit setting VideoQty Sets the video quality setting BGRefresh...
Page 215 Chapter 13. CLI Commands Comm Output Input Number Control Value Description dhcpFlag Set output or input xx dhcpFlag to yy xx: Device ID or IP address yy: dhcp, static ipAddr Set output or input xx ipAddr to yy xx: Device ID or IP address yy: IP address value netmask...
Page 216 KVM Over IP Matrix System User Manual Comm Output Input Number Control Value Description StopBit Set output or input xx StopBit to yy xx: Device ID or IP address yy: 1, 1.5, 2 FlowCtrl Set output or input xx FlowCtrl to yy xx: Device ID or IP address yy: none, hardware,...
Page 217 Chapter 13. CLI Commands Comm Output Input Number Control Value Description USBEnFlag Set output or input xx USBEnFlag to yy xx: Device ID or IP address yy: enable, disable RSEnFlag Set output or input xx RSEnFlag to yy xx: Device ID or IP address yy: enable, disable ManagerIP...
Page 218 KVM Over IP Matrix System User Manual Comm Output Input Number Control Value Description OSLanguage Set input xx OSLanguage to yy xx: Device ID or IP address yy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian,...
Page 219 Chapter 13. CLI Commands Comm Output Input Number Control Value Description ColorDepth Set input xx ColorDepth to yy xx: Device ID or IP address yy: 8, 16, 24 BandwidthLimit Set input xx BandwidthLimit to yy xx: Device ID or IP address yy: unlimited, 10, 20, 50, 100, 200, 500...
Page 220 KVM Over IP Matrix System User Manual This Page Intentionally Left Blank...
Page 221: Appendix
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 222 KVM Over IP Matrix System User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.
Page 223: Rack Mounting
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Page 224: Technical Support
KVM Over IP Matrix System User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, See Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation...
Page 225: Specifications
Appendix Specifications KE6900T / KE6940T Function KE6900T KE6940T Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
Page 226 KVM Over IP Matrix System User Manual Function KE6900T KE6940T Physical Housing Metal Properties Weight 1.14 kg 1.15 kg Dimensions 21.50 x 16.29 x 4.18 cm (L x W x H)
Page 227: Ke6900R / Ke6940R
Appendix KE6900R / KE6940R Function KE6900R KE6940R Connectors USB Virtual Media 2 x USB Type A Female (White) Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green)
Page 228: Ke6900St
KVM Over IP Matrix System User Manual KE6900ST Function KE6900ST Connectors KB / Mouse USB Type B Female (White) Ports Video 1 x DVI-D Male (White) RS-232 1 x DB-9 Female (Black) Power 1 x DC Jack (Black) 1 x RJ-45 Female (Black) Switch Reset 1 x Semi-recessed Pushbutton...
Page 229: Ke8950T / Ke8952T
Appendix KE8950T / KE8952T Function KE8950T KE8952T Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x HDMI Female (Silver) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
Page 230: Ke8950R / Ke8952R
KVM Over IP Matrix System User Manual KE8950R / KE8952R Function KE8950R KE8952R Connectors USB Virtual Media 2 x USB Type A Female (White) Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x HDMI Female (Silver) Mouse 1 x USB Type A Female (White) Speaker...
Page 231: Optional Rack Mounting
VE-RMK 1U (KE6900ST only) Dual Rack Mounting The 2X-021G Dual Rack Mounting Kit installs two KE6900/KE8950 units side by side in 1U of server rack space. 1. Remove four screws from the units and then use the same screws to secure the units together with the link bracket.
Page 232 KVM Over IP Matrix System User Manual 2. Remove the bottom and side screw from each unit. Remove Screws Remove Screws 3. Use the screws in step 2 to install the left and right mounting brackets. Phillips Head Hex Screw Left Mounting Bracket...
Page 233 Appendix 4. Screw the mounting brackets to the rack.
Page 234: Single Rack Mounting
KVM Over IP Matrix System User Manual Single Rack Mounting The 2X-031G Single Rack Mounting kit installs one KE6900/KE8950 unit in 1U of server rack space. 1. Remove the eight screws and plastic guards from the unit. 2. Remove the bottom and side screws from the unit.
Page 235 Appendix 3. Use the screws in step 2 to install the right and left mounting brackets. 4. Screw the mounting brackets to the rack.
Page 236: Ip Installer
KVM Over IP Matrix System User Manual IP Installer From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software &...
Page 237: Trusted Certificates
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities.
Page 238: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 239: Rs-232 Pin Assignments
Appendix RS-232 Pin Assignments Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is used for connecting to a serial terminal are given in the table, below: Assignment None Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Sent DB9 Male...
Page 240: Multicast Ip Address
KVM Over IP Matrix System User Manual Multicast IP Address Multicasting helps to broadcast audio and video data from a transmitter to multiple user stations over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter.
Page 241: If X Is Between 128 ~ 192
Appendix If X is between 128 ~ 192 Multicast Multicast Transmitter X - 128 Video Audio Video IP Audio IP A + 128 A + 192 Address Address 172.168.27.14 168 - 128 40 + 128 40 + 192 230.168.27.14 230.232.27.14 = 168 = 232 (example)
Page 242: Keys To Network Performance
Choose the Right Cable Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted.
Page 243 Appendix Determine the Distance Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.
Page 244: Choose A High Performance Switch
KVM Over IP Matrix System User Manual Choose a High Performance Switch A high performance network switch is the means of a successful KE setup. When choosing a network switch, first select the type: Layer 2 or Layer 3 Switches You’ll need to determine whether you need a layer 2 or a layer 3 switch for your KE network.
Page 245: What Stackable Switches Can Do
Appendix KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually.
Page 246: Configuring Switches And Ke Devices
KVM Over IP Matrix System User Manual The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KE transmitters that will be used to create Channel groups Configuring Switches and KE Devices Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KE device.
Page 247: Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
Page 248 KVM Over IP Matrix System User Manual This Page Intentionally Left Blank...
Page 249 Index removing users, 134, 136 Adding a New Device, 93 Adding Users, 128 Log, 156 filter, 159 Backup / Restore, 161 Maintenance, 160 Managing Groups, 131 Components, 8 Managing Users, 128 Configuring a Device, 105 Modifying groups, 132 Control Center Modifying user accounts, 130 Screen Components, 78 User Interface, 49...
Page 250 Specifications, 211 User Interface, 49 System administrator password, 60, Tab bar, 80 User Management, 127 System Requirements User Notice, iii Computers, 5 User Preferences, 168 Users Adding, 128 Tab bar, 80 assigning to groups, 133, 135 Technical Support, 210 Deleting, 130 Telephone support, iii Managing, 128 Tree View, 79...

This manual is also suitable for:

Ke6900st Ke6940 ke8950 Ke8952

ATEN KE6900 User Manual

Chapter 1 Introduction

Chapter 2. Hardware Setup

Chapter 3. OSD Operation

Chapter 4

Software Installation

Chapter 5

Browser / Telnet Operation

Chapter 6 Dashboard

Chapter 7. Device Management

Chapter 8. User Management

Chapter 9 System

Chapter 10 Logs

Chapter 11 Maintenance

Chapter 12. Firmware Upgrade Utility

Chapter 13. CLI Commands

Appendix

Quick Links

Related Manuals for ATEN KE6900

Summary of Contents for ATEN KE6900