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Placing A Conference Call; Conference Call Tips; Blind Transferring - Cisco SPA504G Setup & User Manual

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Placing a Conference Call

Turn a call into a conference call by performing the following steps.
Step 1 During a call, press the Confrn softkey. This selects a new line and places the
other party to whom you were speaking on hold.
Step 2 Place a call to another number by using the dial pad to enter the digits of the
other party to include on the conference call.
Step 3 When the call connects, press Join to add the other party to the conference call.

Conference Call Tips

 When the conference call initiator disconnects, the conference call is terminated
 To place a conference call on hold, press the Hold softkey. The other parties
cannot talk among themselves. To avoid disrupting the other callers, consider
muting the call instead. To mute the call, press the MUTE button.
 To place a conference call on speakerphone, press the SPEAKER button. Press
the MUTE button to mute the speakerphone. The conference parties cannot hear
you but you can hear them.
 The Cisco IP Phone 504G only allows three parties in a conference call.
 Call waiting calls cannot be conferenced in, the conferencing node must
establish both legs of the 3-Way conference.

Blind Transferring

This feature allows you to transfer a call without speaking to the person you
are transferring to.
While on the call, press the ―xfer key (this will place the caller on hold).

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