IOGear GCE800W6 Installation Manual

Kvm extender with on board audio

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Installation
Guide
Installation
KVM Extender with on board audio
GCE800W6
Part No. M0577
1

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Summary of Contents for IOGear GCE800W6

  • Page 1 Installation Guide Installation KVM Extender with on board audio GCE800W6 Part No. M0577...
  • Page 3: Overview

    Overview The GCE800 USB KVM Extender with on board audio allows access to a computer system from a remote console (USB keyboard, mouse, monitor, stereo speakers, and microphone). It is perfect for factory and construction sites, or any type of installation where the console needs to be in a conveniently accessible location, but you want the system equipment to reside in a safe place - away from dust, dirt, and harsh environmental influences.
  • Page 4: Table Of Contents

    Table of Contents Overview Keyboard Emulation Package Contents The Firmware Upgrade Utility Features Administrator Password System Requirements Appendix Hardware Introduction Specifications Hardware Setup Troubleshooting Installation User Notice Operation Federal Communications Commission (FCC) Statement CE Statement LED Display Limited Warranty OSD Operation Contact OSD Navigation Hotkey Operation...
  • Page 5: Package Contents

    Package Contents The CE800 Audio KVM Extender package contains: • 1 CE800L KVM Extender (Local Unit) • 1 CE800R KVM Extender (Remote Unit) • 1 Custom KVM 6 ft (1.8 m) Cable • 2 Power Adapters • 1 Firmware Upgrade Cable •...
  • Page 6: Features

    Features • Uses Cat 5 ( or better) to connect the Local and Remote Units – up to820 ft (250 meters) apart • Control your system from either the local or remote consoles • Pushbutton selection can lock control to either computer •...
  • Page 7: System Requirements

    System Requirements Consoles ( 1 each per console ) • A VGA, SVGA, or Multi-sync monitor capable of the highest resolution you want to use • A USB style keyboard • A USB style mouse • A Microphone and Stereo Speakers (optional) Note: If you connect a DDC type monitor to the Local unit, the monitor that connects to the Remote unit must be able to support the highest video resolution that the DDC monitor can provide Computers...
  • Page 8 Operating Systems • Windows 2000 and higher • Redhat 7.1, 7.2, 7.3, 8.0 and higher • Mandrake 9.0 and higher • SUSE 8.2 and higher • FreeBSD 4.2, 4.3, 4.5 and higher • Netware 6.0 and higher Cables For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high-quality Cus- tom USB KVM Cable that is provided with this package.
  • Page 9 CE800L (Local Unit) Front View Supported operating systems are shown in the table, below:...
  • Page 10 Component Description KVM Port Section This section is made up of a microphone jack, speaker jack and KVM (keyboard, video, mouse), data connector. The cable that links the CE800L to your local KVM console plugs in here. Only KVM cables designed to work with this switch can be used.
  • Page 11: Hardware Introduction

    Safety Instructions GCE800R (Remote Unit) Front View Picture Compensation LINK...
  • Page 12 Component Description USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port. Picture Compensation These switches adjust the picture quality of the remote console. See Picture Switches Compensation, page 12 for details. Picture Compensation Flashes to indicate that picture quality has been adjusted.
  • Page 13 GCE800L / GCE800R Rear View...
  • Page 14 Component Description Power Jack The cable from the DC Power Adapter plugs into this jack.t Keyboard and Mouse Ports The console USB keyboards and mice plug into these ports. The ports are color coded and marked with an icon to identify themselves. Link Port The Cat 5 cable that connects plugs into this connector.
  • Page 15: Hardware Setup

    Hardware Setup Before You Begin Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 16 Safety 1. Important safety information regarding the placement of this device is provided on page 51. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 17: Installation

    Installation Setting up the USB KVM Extender System is simply a matter of plugging in the cables. Refer to the diagram on the next page as you perform the following steps 1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone and speakers) into their ports on the rear panel of the Local Unit (CE800L).
  • Page 18 5. Connect the cables from the remote console devices to their ports on the rear panel of the remote unit (CE800R). 6. Connect one of the power adapters (provided) to an AC source; connect the adapter’s power cable to the Power Jack on the CE800L. 7.
  • Page 19: Operation

    Operation Basic Operation Operating Modes The CE800 USB KVM Extender utilizes three operating modes: Auto, Local, and Remote, as described in the table below: Mode Description Only the local console has complete access.* Local Only the remote console has complete access.* Remote Neither console has keyboard and mouse input control.
  • Page 20 Mode Selection The Operating Mode Selection Switch, located on each unit’s front panel, controls the operating mode of the CE800 USB KVM Extender system. Pressing the switch toggles the operating mode as follows: Action Switch Local (CE800L) Selection Only the local console has keyboard and mouse control the computer Switch Remote (CE800R) Selection Only the remote console has keyboard and mouse control the computer...
  • Page 21 When the system is in Local Mode, the Remote unit’s selection switch is inactive. Pressing it has no effect – the Remote operator cannot take over control. The Remote selection switch only becomes active after the Local selection switch is pressed to return the system to Auto Mode. Likewise, if the system is in Remote Mode, the Local unit’s selection switch is inactive –...
  • Page 22: Led Display

    LED Display The GCE800 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the table below: GCE800L (Local Unit): Status Indication Local Mode is in effect. The Local console has keyboard and mouse input control. Local Flashing Remote Mode is in effect.
  • Page 23 GCE800R (Remote Unit): Status Indication Remote Remote Mode is in effect. The Remote console has input control. Local Mode is in effect. The Local console has input control. Flashing Auto Mode is in effect. The first console to initiate a command assumes control Link The CE800R is connected to the CE800L.
  • Page 24 USB Mass Storage Both the CE800L and the CE800R have a built-in USB port that complies with the USB Mass Storage specification and supports USB Mass Storage compliant flash drives. When you connect a USB Mass Storage complaint flash drive into either unit’s USB port, it appears as a removable drive on the computer.
  • Page 25: Osd Operation

    OSD Operation Overview The CE800 USB KVM Extender provides a convenient menu driven On Screen Display (OSD) to handle its configuration parameters. All procedures start from the OSD Main Screen. To access the Main Screen: 1. Tap the OSD Hotkey (Scroll Lock) twice. Note: [Scroll Lock] is the default OSD hotkey.
  • Page 26 2. Key in a valid username and password, then press [Enter]. Note: If this is the first time that the OSD is being run, or if the password function has not been set, simply press [Enter]. The OSD Main Screen comes up in Administrator Mode. In this mode, you have Administrator privileges, which provides access to the configuration parameters Administrator Main Screen After you log in to the OSD, if you are the...
  • Page 27: Osd Navigation

    OSD Navigation The following principles govern the way you navigate through the OSD: To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols use the Up and Down Arrow Keys on your keyboard.
  • Page 28: Administrator Configuration

    Administrator Configuration The administer configuration settings are listed below: Setting Function This function is used to set Usernames and Passwords for the Administrator and Users: 1. One Administrator and four User passwords can be set. 2. After you select the Administrator field or one of the User fields, a screen that allows you to key in your username and password appears.
  • Page 29 Function Setting HOTKEY COM- Enables / Disables the Hotkey Command function. If the hotkey combinations conflict with programs running on the computers, you may want to disable hotkey operation by turning MAND MODE Hotkey Command Mode Off. The default is On Selects which combination activates Hotkey Setting Mode (HSM): [Num Lock] + [–] or [Ctrl] + [F12] HOTKEY...
  • Page 30 Function Setting RESTORE DE- Selecting Y (Yes) undoes all changes and returns the CE800’s setup to the original factory FAULT VALUES default settings.1 SET OPERATING This function specifies the operating platform of the computer attached to the CE800L. Choices are Win, Mac, Sun, and SPC*. The default is Win SYSTEM SET KEYBOARD Selects the keyboard layout used by the computer connected to the CE800.
  • Page 31 User Configuration The CE800 USB KVM Extender supports up to four user accounts in addition to the administrator. When users invoke the OSD, they get an OSD Main screen allows them to modify some of the configuration settings made by the administrator.
  • Page 32 The configuration settings that users are allowed to make are explained in the table below: Function Setting CHANGE Users can use this function to change the password that was assigned to them by the administrator. PASSWORD HOTKEY These settings are the same as the ones COMMAND MODE described under Administrator Configuration, page 29.
  • Page 33: Hotkey Operation

    Hotkey Operation In addition to the OSD, the administrator and users can also use hotkey combinations to configure a number of the CE800 USB KVM Extender’s working environment parameters. Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode (HKM). To invoke Hotkey Mode, do the following: 1.
  • Page 34 When Hotkey Mode is active: • The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. • A Command Line appears on the monitor screen. The command line prompt is the word Hotkey: in yellow text on a blue background.
  • Page 35 To switch to the alternate hotkey invocation set, do the following: 1. Invoke HKM (see page 19) 2. Press and release the H key The hotkey invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of Minus).
  • Page 36 Note: 1. This procedure is a toggle between the two methods. To revert back to the original [Scroll Lock] [Scroll Lock] method, invoke HKM, then press and release the T key again. 2. For Mac systems we recommend using [Ctrl] [Ctrl] as the OSD activation keys since Scroll Lock is used to emulate F14 in PC to Mac keyboard emulation (see Keyboard Emulation, page 23).
  • Page 37 Keyboard Operating Platform The CE800’s default configuration is for a PC Compatible keyboard operating platform. If you have a Mac or a Sun on your installation, you can change the keyboard operating platform as follows: 3. Invoke HKM (see page 19) 4.
  • Page 38 Note: 1. The brackets indicate the keys you should press. Simply press the indicated keys - do not type the brackets. 2. After completing a setting, you automatically exit HKM. USB Reset Sometimes the USB keyboard and mouse connection to the CE800 needs to be reset. Instead of unplugging and re-plugging them, a hotkey combination can perform the reset, as follows: 1.
  • Page 39 Hotkey Summary Table Toggles between the default ([Num Lock] [–]) and alternate ([Ctrl] [F12]) Hotkey invocation keys. Toggles between the default ([Scroll Lock] [Scroll Lock]) and alternate ([Ctrl] [Ctrl]) OSD invocation keys. Toggles between Enabling / Disabling the hotkey function. [Num Lock] + [–] [F1] Sets the PC Compatible keyboard operating platform for the port that currently has...
  • Page 40: Keyboard Emulation

    Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table to the right Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.
  • Page 41 Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key...
  • Page 42: The Firmware Upgrade Utility

    The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the Extender’s firmware. The Utility comes as part of a Firmware Upgrade Package. New firmware upgrade packages will be posted on our web site as they become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com To prepare for the firmware upgrade, do the following: 1.
  • Page 43 3. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer. 4. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the CE800L’s Firmware Upgrade Port...
  • Page 44 5. Make sure both units are connected by the Cat 5 cable, then plug in the Remote unit’s power adapter. 6. Press and hold the Local unit’s Selection button, then plug in the Local unit’s power adapter. 7. Wait until both green front panel LEDs on the Local unit are flashing on and off, then release the Selection button.
  • Page 45 The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2. Read and Agree to the License Agreement (enable the I Agree radio button).
  • Page 46 3. Click Next to continue. The Firmware Up grade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its descrip tion appears in the Device Description panel.
  • Page 47 5. After you have made your device selection(s),Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
  • Page 48 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After successfully upgrading the firmware, the switches automatically exit Firmware Upgrade Mode. Upgrade Failed If the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully.
  • Page 49: Administrator Password

    Administrator Password If you are unable to perform an administrator login can clear the login information from the local unit with the following procedure: 1. Power off the unit by disconnecting the power cord and the CAT5 cable 2. Remove the cover. 3.
  • Page 50: Appendix

    Appendix General Safety Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage may result.
  • Page 51 • Do not allow anything to rest on the power cord or cables. • Route the power cord and cables so that they cannot be stepped on or tripped over. • If an extension cord is used with this device make sure that the total of the ampere ratings of all prod ucts used on this cord does not exceed the extension cord ampere rating.
  • Page 52 • If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to rain or water. The device has been dropped, or the cabinet has been damaged.
  • Page 53 Rack Mounting • Before working on the rack, make sure that the stabilizers are secured to the rack, extend to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks •...
  • Page 54 Phillips hex head Phillips hex head M3 X 8 M3 X 8...
  • Page 55: Specifications

    Specifications CE800L CE800R Function Computer Con nections Console 1 x USB Type A Female (White) Video 1 x HDB - 15 Female (Blue) Mouse 1 x USB Type A Female (White) Speaker 1x Mini Stereo Jack (Green) Microphone 1x Mini Stereo Jack (Pink) Connectors KVM Port Keyboard...
  • Page 56 CE800L CE800R Function Computer Connections F/W Upgrade 1x 4-conductor 3.5 mm jack Power 1 x DC Jack (Black) Unit to Unit (Link) 1 x RJ-45 (Black) Switches Access Select 1 x Pushbutton Picture Compensation 2 x Pushbutton LEDs Local 1 (Green) Remote 1 (Green) 1 (Green)
  • Page 57 CE800L CE800R Function Environment Operating Temp. 0-50o C Storage Temp. -20-50o Humidity 0-80% RH Physical Housing Metal Properties Weight .50 kg 49 kg Dimension (L x W x H) 20.00 x 8.00 x 2.50 cm...
  • Page 58 Twisted Pair pin assignments Twisted Pair wiring diagram PAIR 3 Assignment /V OUT B V OUT B PAIR 2 PAIR 1 PAIR 4 /V OUT G V OUT R V OUT R V OUT G W-BI W-Br JACK POSITIONS T568B AT&T 258A...
  • Page 59: Troubleshooting

    Troubleshooting Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor video quality The video quality can be improved by reducing the refresh rate.
  • Page 60: User Notice

    User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 61: Federal Communications Commission

    Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) his equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
  • Page 62 THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1. this device may not cause interference and 2. this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 63: Limited Warranty

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDEN- TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 64: Contact

    All information furnished here is for informational purposes only and is subject to change without notice. IOGEAR, Inc. assumes no responsibility for any inaccuracies or errors that may appear in this...
  • Page 66 The use of our technology solutions helps reduce electronic waste. HEALTH IOGEAR supports healthy and fit lifestyles. By integrating products with the latest scientific developments, IOGEAR’s solutions enhance the life of end- users. © 2007 IOGEAR, INC.

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