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Troubleshooting
Problem
Possible Cause
Burner will not light
Wire covered with cooking
using ignitor.
residue.
Electrode and burner are wet.
Electrode cracked or broken,
"sparks at crack".
Wire is loose or disconnected.
Wire is shorting (sparking)
between ignitor and electrode.
Bad ignitor.
Burner(s) will not
No gas flow.
match light.
Obstruction of gas flow.
Disengagement of burner to
valve.
Is grill assembled correctly?
Flames blow out.
High or gusting winds.
Flare-up.
Grease buildup.
Excessive fat in meat.
Excessive cooking temperature.
Persistent grease
Grease trapped by food
fire (can damage
buildup around burner system.
the appearance of
steel panels and
aluminum castings
on the grill).
Flashback...
Burner tubes are blocked.
(fire in burner tube(s)
16 • 4638234
Prevention/Cure
Clean wires with rubbing alcohol and clean swab.
Wipe dry with cloth.
Replace burner.
Reconnect or replace ignitor wire.
Replace ignitor wire.
Replace burner.
Turn gas on at source.
Clean burner tubes.
Reengage burner and valve.
Check assembly steps in manual.
Turn front of grill to face wind or increase flame height.
Clean grill.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Turn knobs to OFF. Turn gas off at gas source. Leave lid in position and
let fire burn out. After grill cools, remove and clean all parts.
Clean burner tubes.
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