Troubleshooting Map - IBM IntelliStation M Pro Type 6868 User Manual

Troubleshooting MAP

Use this procedure as a starting point for problem isolation.
001
– Turn off the computer and wait a few seconds.
– Turn on the computer, monitor, and any other attached devices.
– Wait the normal amount of time for the first screen of your application or
the operating system to display.
Is the first screen of your application or operating system displayed?
Yes No
002
Continue at Step 004.
003
You might have an I/O device that is failing or an intermittent problem
with your computer.
Go to "IBM Enhanced Diagnostics" on page 123 and run the Enhanced
Diagnostics.
004
You have an unreadable display, an error message, or the computer is
sounding a series of beeps.
Is an error message displayed?
Yes No
005
Do you hear a series of beeps?
Yes No
006
– Make sure that the monitor is turned on and the Brightness
and Contrast controls are adjusted correctly.
– Make sure that the monitor signal cable is securely connected
to the monitor and to the monitor connector on the graphics
adapter. To find the monitor connector on the graphics
adapter installed in your computer, see "Connecting cables"
on page 13.
If the problem persists, have the computer serviced.
Chapter 6. Troubleshooting
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