Toshiba E-Studio 2330c Troubleshooting Manual page 71

2.TROUBLESHOOTING FOR COPYING
Problem Description
Copied image has unevenness in
the horizontal direction.
Copied image has black streaks
in the horizontal direction.
Copied image has white streaks
in the horizontal direction.
A color original is copied in black
and white when Auto Color is
chosen.
A black and white original is
copied in color when Auto Color
is chosen.
Cause
The main charger is stained.
The scanning area or guides are
stained.
The slit glass is stained.
Some color originals may be copied
in black and white:
Originals with very little colored
part
Overall blackish originals
Originals in light color
Some black and white originals may
be copied in color:
Yellowed originals
Originals with background color
2 TROUBLESHOOTING FOR COPYING
Corrective Action
Clean the main charger.
P.62 "Cleaning the Slit Glass and Main Charger"
Clean them.
P.116 "Daily Care for the Equipment"
Clean the slit glass.
P.62 "Cleaning the Slit Glass and Main Charger"
Set the color mode to Full Color.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
Set the color mode to Black.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
Copying Problems 69