Page 1
Océ Operation Guide Education Services 1.1.1. English version Océ PP20D Operation Guide...
Page 2
Caution NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER’S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed by following the procedures described in Chapter 1 Notice The information in this manual is subject to change without notification.
IBM PROGRAM LICENSE AGREEMENT THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CON- DITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
Page 4
Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Agfa Corporation. Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Type- face Corporation.
Contents Introduction ....................vii Guide to the Manuals ........................... viii Guide to the Operation Guide........................ix Basic Operations ..............1-1 Chapter 1 1.1 Operator Panel ............................1-2 1.1.1 Indicators............................1-3 1.1.2 Keys............................... 1-3 Maintenance ................2-1 Chapter 2 2.1 Toner Container Replacement ......................2-2 2.1.1 Toner Container Replacement Interval ..................
Page 6
Contents Paper Selection............... 4-1 Chapter 4 4.1 General Guidelines ..........................4-2 4.1.1 Paper Availability......................... 4-2 4.1.2 Paper Specifications ........................4-2 4.2 Selecting the Right Paper........................4-3 4.3 Special Paper............................4-7 4.3.1 Transparency (overhead projection film) ..................4-7 4.3.2 Adhesive-Backed Labels ......................4-8 4.4 Paper Type ............................
Page 7
Contents Printer Specifications ............. C-1 Appendix C C.1 Printer Specifications........................... C-2 Glossary..................Glossary-1 Index ....................Index-1...
Introduction The Kyocera Mita page printer has many desirable features, such as the duplex printing mode which lets you print onto both sides of the paper and an Auto Media Type Selection function that automatically selects the media before printing. This section explains the following topics: •Guide to the Manuals •Guide to the Operation Guide...
Guide to the Manuals Item Description Installation Guide Describes procedures from printer setup to printing a (paper manual) test page. KX Printer Driver Describes the procedure to install the printer Installation Guide driver software. (paper manual) Operation Guide Guides you through topics concerning the operations (this manual) and maintenance of the printer.
Guide to the Operation Guide This Operation Guide guides you through the following topics: Chapter 1 Basic Operations This chapter describes the names and functions of the keys and indicators on top of the printer. Chapter 2 Maintenance This chapter explains how to replace the toner container and how to care for your printer.
Operator Panel Operator Panel The operator panel on top of the printer consists of four indicators and two keys. The four indicators light, flash, and go off in combination, indicating the printer’s status. The keys perform operations, such as canceling data, switching the printer mode between online and offline status, and printing status pages.
Operator Panel 1.1.1 Indicators Refer to the following table for the name and description of each indicator. The same indicator can have a variety of meanings, depending on the speed at which it is flashing. For details, see Chapter Reference Name Status Meaning...
Operator Panel Understanding the Status Page The following is the printout of a typical standard status page. Its contents are explained in detail on the next page. FS-1020D Page Printer STATUS PAGE Firmware Version: Released: Hardware Information Memory Page Information Installed Options Network Status Emulation...
Page 15
Operator Panel 1 — Software Version This information shows the software (firmware) version and date of issue of the printer. 2 — Hardware Information This information shows the currently selected paper source (indicated by an asterisk), paper size, and various other printer settings. 3 —...
Page 16
Operator Panel 10 — Interface Information This information shows all interfaces installed in the printer and the currently selected interface (marked with an asterisk). The Font section shows the font that is automatically selected when the printer starts up (default font). It is possible to set different default fonts for each interface.
Maintenance Chapter 2 This chapter explains how to replace the toner container and how to clean parts such as the registration roller and charger wire. This chapter explains the following topics: • Toner Container Replacement • Cleaning the Printer...
Toner Container Replacement Toner Container Replacement When the printer runs low on toner, the (toner) indicator flashes on the operator panel. Be sure to promptly replace the toner container and clean the inside of the printer when this message appears. If the printer stops printing while the (toner) indicator is lit, replace the toner container to continue printing.
Toner Container Replacement 2.1.2 Replenishing Toner Open the printer’s top cover. Top Cover Figure 2-1 Pull lock lever #1 to the release (UNLOCK) position, then pull lock lever #2 to the release (right) position. Lock Lever #2 Lock Lever #1 Figure 2-2 Gently remove the old toner container.
Page 20
Toner Container Replacement Take the new toner container from the bag. Hold it with the protective seal (orange-colored) facing up. Shake the toner container horizontally at least 5 times. This ensures that the toner is evenly distributed inside. New Toner Container Figure 2-4 Carefully remove the protective seal (orange-colored).
Page 21
Toner Container Replacement Install the new toner container in the printer. Push firmly on the top of the container at the positions marked PUSH HERE until you hear it click in place. Figure 2-6 While pushing down on the toner container, push lock lever #1 to the lock (LOCK) position.
Cleaning the Printer Cleaning the Printer To avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement. Cleaning should be done from time to time to avoid print quality problems. 2.2.1 Printer Interior To avoid print quality problems due to paper dust and debris, clean the interior of the printer in the following manner.
Page 23
Cleaning the Printer Never stand the process unit on end. Figure 2-10 Use the supplied wiper cloth to clean dust and dirt away from the registration roller (metal). Transfer Roller Registration Roller Figure 2-11 While cleaning, be careful to avoid touching the transfer roller (the black roller).
Page 24
Cleaning the Printer Slide the charger cleaner knob (green-colored) back and forth 2 to 3 times, then return it to its CLEANER HOME POSITION Charger Cleaner Knob Figure 2-12 After cleaning, make sure you restore the charger cleaner to its home position.
Page 25
Cleaning the Printer Close the front cover. Front Cover Figure 2-14 Close the top cover by pressing down on the front left and right corners of the top cover. Top Cover Figure 2-15...
Troubleshooting Chapter 3 This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your Kyocera Mita dealer. This chapter explains the following topics: • General Guide for Troubleshooting • Print Quality Problems •...
General Guide for Troubleshooting General Guide for Troubleshooting There are quite a few printer problems which may be corrected by the user. If some kind of printer problem should occur, check the following before concluding the printer is broken. This section explains how to correct these problems. Symptom Check Items Corrective Action...
Print Quality Problems Print Quality Problems As the following table shows, there are many possible causes of print quality problems, such as blank output as. The troubleshooting procedure for each type of problem is explained below. If you still can not solve the problem, contact your Kyocera Mita dealer.
Page 29
Print Quality Problems Printed Results Corrective Action Faint or blurred printing Check the EcoPrint setting. When this setting is On, switch it to Off on the KM-NET for Clients. (See the KM-NET for Clients Operation Guide.) Confirm the (toner) indicator. If the (toner) indicator flashes, install a new toner kit.
Page 30
Print Quality Problems Printed Results Corrective Action Characters out of position. Check the file or program. Check whether the problem is being caused by a PRESCRIBE command error. If the problem occurs only with a specific file or program, the most likely cause is an error in a parameter to a command or command syntax.
Indicators Indicators There are four indicators on the printer’s operator panel. These light, flash, and turn off in combination to indicate the printer’s current status. This section explains the indicators on the operator panel and the appropriate corrective action to take in each case. Indicator displays can be classified into three categories: maintenance, errors, and normal.
Indicators 3.3.1 Maintenance Messages The following table lists error messages that can be dealt with by the user. Read the explanations carefully. Indicator KM-NET for Clients display Corrective Action The paper has run out. Add paper to the Add paper <paper source> paper cassette (1 or 2) or MP tray.
Page 33
Indicators Indicator KM-NET for Clients display Corrective Action There is no cassette in the feeder, or the Paper path error cassette is not inserted properly. After reinserting the paper cassette, you should be able to print. There is no more toner in the toner container. Replace toner The printer has stopped because there is no more toner.
Indicators 3.3.2 Errors Requiring Service Personnel Attention When the following errors occur, turn off your printer, remove the plug from the AC outlet, and contact your Kyocera Mita dealer. The indicators are shown in two different states, according to the way they alternate. Indicator Corrective Action Main motor error (2000error)
Page 35
Indicators Indicator Corrective Action Fuser error (6000 error) Contact your Kyocera Mita dealer. The waste toner reservoir is full (7980 error) Turn off the printer’s power and remove the process unit from the printer. Gently shake the process unit horizontally a few times, then reinstall it into the printer. Turn on the printer’s power.
Page 36
Indicators Indicator Corrective Action Controller system error (F030 error) Contact your Kyocera Mita dealer. Communication error (F040 error) Contact your Kyocera Mita dealer. Engine ROM check sum error (F050 error) Contact your Kyocera Mita dealer. Table 3-4 (Continued) 3-11...
Indicators 3.3.3 Error Messages With the following errors, printing continues when you press the printer’s key. You can confirm these errors by printing a status page. (See pages and 1-5.) Indicator KM-NET for Corrective Action Clients display The specified file is not found. File not found Press the key to resume printing.
Page 38
Indicators Indicator KM-NET for Corrective Action Clients display The printer has halted because you attempted to insert/ None remove a memory card into/from the printer slot while the printer power is on. Turn the power switch off and then on to restart the printer. Make sure to turn the printer power off before inserting/ removing a memory card.
Indicators 3.3.4 Normal Indicator Display The following displays appear during normal printer operation. Indicator KM-NET for Clients display Description Data inside the printer is being canceled. Cancelling data The indicators light in sequence from the top, then go off in sequence from the bottom. This process is repeated twice.
Paper Jam Removal Paper Jam Removal This section describes how to remove paper when it jams in the printer. The printer will stop whenever paper jams in the printer or paper is not fed from a paper cassette. The printer will go offline and (paper jam) indicator will light in the operator panel.
Paper Jam Removal 3.4.2 Jam at the Paper Cassette Pull out the paper cassette and remove any partially fed paper, then re- close the paper cassette. Open and close the printer’s top cover to clear the error. The printer then automatically warms up and resumes printing. Follow the same steps for clearing the jammed paper at the option paper feeder’s paper cassette.
Page 42
Paper Jam Removal Pull the paper cassette all the way out of the printer. Paper Cassette Figure 3-4 Open the duplexer’s rear cover and remove any jammed paper. Duplexer’s Rear Cover Figure 3-5 Open the duplexer’s front cover and remove any jammed paper. Duplexer’s Front Cover Figure 3-6 Insert the paper cassette into the slot in the printer.
Paper Jam Removal 3.4.4 Jam Inside the Printer When a paper jam occurs inside the printer, clear it using the following procedure. Open the printer’s top and front covers. Top Cover Front Cover Figure 3-7 Remove the process unit from the printer as shown in the figure. Process Unit Figure 3-8 Remove the jammed paper from the printer as shown in the figure.
Paper Jam Removal When the jammed paper appears to be pinched by rollers, pull it along the normal paper running direction. After you have removed the jammed paper, put the process unit back into the printer. Close the printer’s front cover and top cover. The printer then automatically warms up and resumes printing.
Page 45
Paper Jam Removal Open the printer’s top and front covers. Top Cover Front Cover Figure 3-12 Remove the process unit from the printer as shown in the figure. Process Unit Figure 3-13 3-20...
Page 46
Paper Jam Removal Use the following procedure that corresponds to the status of the jammed paper, in order to remove that paper. (A) If the leading edge of the jammed paper has been fed further into the printer than the metal registration roller, remove the jammed paper by its leading edge.
General Guidelines General Guidelines The printer is designed to print on high-quality copier bond paper (the kind used in ordinary dry copier machines), but it can also accept a variety of other types of paper within the limits specified below. The manufacturer assumes no liability for problems that occur when paper not satisfying these requirements is used.
Selecting the Right Paper Selecting the Right Paper Laser printing is a process involving laser light, electrostatic discharge, toner, and heat. In addition, as the paper passes through the printer it undergoes considerable sliding, bending, and twisting motions. A high- quality printing paper matching the printer’s requirements withstands all these stresses, enabling the printer to turn out clean, crisp printed copies consistently.
Selecting the Right Paper Paper Size Cassettes and an MP tray are available for the paper sizes listed in Table 4-2. The dimensional tolerances are ±0.7 mm (±0.0276 inches) for the length and width. The angle at the corners must be 90° ±0.2°. Multi-Purpose tray Size Cassette or multi-purpose tray...
Selecting the Right Paper Thickness (Caliper) Thick paper is referred to as high-caliper paper and thin paper as low- caliper paper. The paper used with the printer should be neither extremely thick nor extremely thin. If you are having problems with paper jams, multiple feeds, and faint printing, the paper you are using may be too thin.
Page 52
Selecting the Right Paper Other Paper Properties Porosity: Refers to the density of the paper structure; that is, to how openly or compactly the fibers are bonded. Stiffness: Limp paper can buckle inside the printer, while paper that is too stiff may bind.
Special Paper Special Paper The following types of special paper can be used: • Transparency (overhead projection film) • Adhesive-backed label paper • Envelopes • Colored paper • Preprinted paper • Recycled paper Use paper that is sold specifically for use with copiers (heat-fusing type). Transparency, label paper, and envelopes should not be placed in the paper cassette;...
Special Paper 4.3.2 Adhesive-Backed Labels The basic rule for printing on adhesive labels is that the adhesive must never come into contact with any part of the printer. Adhesive paper sticking to the drum or rollers will damage the printer. Label paper must be manually fed.
Page 55
Special Paper Postcards Fan the stack of postcards and align the edges before loading them in the MP tray. Make sure the postcards you are going to set are not curled. Feeding curled postcards may cause paper jams. Some postcards have rough edges on the back (those are created when the paper is cut).
Special Paper Thick Paper Fan the stack of paper and align the edges before loading them in the MP tray. Some types of paper have rough edges on the back (those are created when the paper is cut). In this case, put the paper on a flat place and rub the edges once or twice with, for example, a ruler to smooth them in the same way as described in Postcards...
Paper Type Paper Type The printer is capable of printing under the optimum setting for the type of paper being used. Setting the paper type for the paper source by using the KM-NET for Clients utility will cause the printer to automatically select the paper source and print in the mode best suited to that type of paper.
Internal Fonts Internal Fonts A font is a set of characters of a particular design. The design is referred to as a typeface. Several characteristics identify a font. These include the code Technical Reference set (for details on code sets, please read the provided on the CD-ROM supplied with the printer), spacing, pitch, height, style, stroke weight, and typeface family.
List of Fonts List of Fonts This section contains a full list of the printer’s internal fonts. 5.2.1 Internal Scalable and Bitmap Fonts and KPDL Fonts Font number Font samples...
Options Appendix A This appendix explains available options, how to expand the printer’s memory, and also how to install the memory card and the network interface card. • Available Options • Expansion Memory Installation • Memory (CompactFlash) Card • Network Interface Card...
Available Options Available Options The following options are available for the printer: Either the network interface card or the serial interface board can be installed in the printer. PF-17 Paper Feeder Figure A-1 IB-11 Serial Interface Board Kit Figure A-2 IB-20/21E/22 Network Interface Card Figure A-3 Memory (CompactFlash) Card...
Expansion Memory Installation Expansion Memory Installation This appendix begins by explaining how to install a DIMM (dual in-line memory module) on the main circuit board. The FS-1020D comes supplied with 16 MB of memory installed. A slot is provided for expanding the memory in your printer so that more complex printing can be done, as well as increasing the printing speed.
Page 68
Expansion Memory Installation DIMM to be used Contact your Kyocera Mita dealer for information on purchasing the DIMM that are best suited for use with this printer. Either an 8 MB, 16 MB, 32 MB, 64 MB, 128 MB, or 256 MB DIMM can be used for memory expansion.
Page 69
Expansion Memory Installation After removing the side cover, you can see the DIMM socket on top of the main circuit board. DIMM socket Figure A-8 Remove the DIMM from its package. Open the clips on both ends of the DIMM socket. Clips Figure A-9 Insert the DIMM into the DIMM socket so that the notches on the...
Page 70
Expansion Memory Installation Close the clips on the DIMM slot to secure the DIMM. Figure A-11 When you have finished installing the DIMM, replace the side cover and fasten it with the screw. To remove a DIMM: Remove the side cover as shown in steps 1 to 3 on page A-4, then carefully pull the end clips outwards and pull the DIMM out of the socket.
Expansion Memory Installation Setting the Printer Driver After you install the additional memory to the printer, follow the instructions below to set the printer driver so that the printer can use the memories efficiently. Click the Windows Start button, and then click Printers and Faxes. Right click the Kyocera Mita FS-1020D KX icon, and click Properties.
Memory (CompactFlash) Card Memory (CompactFlash) Card Insert the memory (CF) card into the card slot located on the rear of the printer. A memory card is a microchip card that may contain option fonts, macros, forms, etc. The printer reads the contents of the card into its internal memory when printer is turned on.
Page 73
Memory (CompactFlash) Card If the Network Interface Card or the Serial Interface Board is installed Remove the two screws from the network interface card or the serial interface board and remove it. Network Interface Card (or Serial Interface Board) Screws Figure A-13 Insert the memory card in the slot.
Network Interface Card Network Interface Card If the serial interface board kit is installed, remove it to use the network interface card. Insert the option network interface card into the option interface slot at the rear of the printer. The network interface card enables the printer to be used in a network.
Host Computer Appendix B Interface This appendix describes the signals used in the laser printer’s parallel, USB, and serial (option) interfaces. It also lists pin assignments, signal functions, timings, connector specifications, and voltage levels. For details on the network interface, refer to the IB-21E/IB-22 User’s Manual contained on the CD-ROM that is supplied with the printer.
Parallel Interface B.1 Parallel Interface B.1.1 Parallel Interface Communication Modes The printer features fast data transmission on the parallel interface. The parallel interface mode can be activated from the KM-NET for Clients utility contained on the Kyocera Mita Software Library CD-ROM supplied with the printer as follows: Use a parallel printer cable that complies with the IEEE1284 standard.
Page 77
Parallel Interface In/out Description Strobe* [nStrobe] Data 0 [Data 1] Data 1 [Data 2] Data 2 [Data 3] Data 3 [Data 4] Data 4 [Data 5] Data 5 [Data 6] Data 6 [Data 7] Data 7 [Data 8] Acknowledge* [nAck] Busy [Busy] Paper Empty [PError] Online (Select) [Select]...
Page 78
Parallel Interface Detailed descriptions of the signals follow. Strobe* [nStrobe] (Pin 1) A negative-going Strobe* pulse causes the printer to read and latch the data on the Data 0 [1] to Data 7 [8] signal lines. Data 0 [1] to Data 7 [8] (Pins 2 to 9) These eight signals form the data byte sent from the host computer to the printer.
Page 79
Parallel Interface Select In [nSelectIn] (Pin 36) This signal is used in some versions of the Centronics interface to enable the computer to force the printer online. The Paper Empty, Online, and Error signals are not used unless enabled by the FRPO command (O2 parameter).
USB Interface B.2 USB Interface This printer supports the Full-Speed USB (Universal Serial Bus) 2.0. USB interface specifications and interface signals are as follows. B.2.1 Specifications Basic specification Complies with the Full-Speed USB 2.0. Connectors Printer: B-type receptacle (female) with upstream port Cable: B-type plug (male) Cable Use shielded cable that complies with the Full-Speed USB 2.0 standards...
Serial Interface (Option) B.3 Serial Interface (Option) Installing the optional serial interface board kit (IB-11) in the printer enables connection to a computer with an RS-232C standard serial interface. B.3.1 RS-232C Interface Interface Signals The pins of the printer’s RS-232C interface connector carry the signals listed in Table B-3.
Page 82
Serial Interface (Option) SG - Signal Ground - (Pin 7) All signals can transmit between the printer and the host computer to send each signal with a signal ground. DTR - Data Terminal Ready - (Pin 20) This output is used as a buffer nearly-full handshake line. It is held high (above 3 volts) when the buffer can accept more data.
RS-232C Protocol B.4 RS-232C Protocol A protocol is a set of rules the computer follows in sending data to the printer. The RS-232C parameters are stored in battery backed-up memory. They are indicated on the status printout. They can be changed by the FRPO (firmware reprogram) command described in the Technical Reference...
RS-232C Protocol H5: Protocol logic Parameter value Meaning Combination of 1 and 3 below DTR/DSR, positive logic DTR/DSR, negative logic XON/XOFF ETX/ACK XON/XOFF recognized only as protocol The factory setting is 0. H6: Buffer nearly-full threshold This is a percentage from 0 to 99. The factory setting is 90. H7: Buffer nearly-empty threshold This is a percentage from 0 to 99.
RS-232C Cable Connection B.5 RS-232C Cable Connection B.5.1 Obtain a Suitable RS-232C Cable Make sure that the RS-232C cable is wired correctly. The cable must be a null modem cable; that is, one in which pin 2 on either end of the cable is connected to pin 3 on the other end.
Page 86
RS-232C Cable Connection With Windows XP , proceed as follows: Click on the Start button in the Windows XP task bar and align the cursor with Settings, then click on Control Panel from among the items displayed. The Control Panel window opens. Double click on System. System Properties window opens.
Page 87
RS-232C Cable Connection In DOS, enter the following commands: C:\>MODE COM1:96,N,8,1,P C:\>MODE LPT1:=COM1 To test the interface, enter the following: CTRL P C:\>DIR CTRL P The software settings made using the above procedures are temporary. On most computers, permanent settings must be made with DIP switches. B-13...
Glossary Cassette mode IEEE1284 This is an operation mode for the MP tray. When This is a standard used when connecting a this mode is used, approximately 50 sheets of printer to a computer, and was established by the plain paper can be fed continuously, the same as Institute of Electrical and Electronic Engineers for the cassette.
Glossary MP tray Parallel interface This is an abbreviation for Multi-Purpose tray. With this interface, data transfer between the The MP tray is used instead of the cassette when printer and the computer takes place on 8-bit printing on envelopes, postcards, transparency chunks.
Glossary Sleep mode This mode is activated after a specified amount of time elapses. The printer goes into economy mode and a minimum amount of power is consumed. You can change the amount of time before the printer goes into sleep mode from the KM-NET for Clients.
Page 96
Index KM-NET VIEWER Glossary-2 Paper cassette 3-7, 3-16 KPDL Glossary-2 Paper feeder (PF-17) A-2 Kyocera Mita Document Library Paper jam 3-7, 3-15 Adhesive label 4-8 viii Paper size 4-4 Paper type 4-11 Parallel interface B-2, Glossary-3 Charger wire 3-3, 3-4 communication modes B-2 Label 4-8 Cleaner home position 2-8...
Page 97
Index wiper cloth 2-7 Top cover 2-3, 3-7 Transfer roller 2-7, 3-4 Transparency 4-7 Troubleshooting error messages 3-12 guidelines 3-2 indicators 3-6 interface 3-2 maintenance messages 3-7 quality problems 3-3 Typeface 5-2 USB interface B-6, Glossary-4 Windows B-12 Index-3...
Need help?
Do you have a question about the PP20D and is the answer not in the manual?
Questions and answers