Warranty Policy - Quadra-Fire MTVERNON-AE-MBK Owner's Manual & Installation

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Mt. Vernon Pellet Stove (AE)
G. Warranty Policy
Lifetime Warranty
LIMITED LIFETIME WARRANTY
The Hearth & Home Technologies limited Lifetime Warranty guarantees that the following components will work as designed
for the lifetime of the stove or Hearth & Home Technologies will repair or replace them. These items include but are not
limited to steel and cast iron components, all gas burners, gas logs, combustion chambers, heat exchanger systems, stain-
less steel fi rebox components, plating, doors, glass damaged by thermal breakage, steel baffl e supports, steel and ceramic
baffl es and manifold tubes. Labor is for the fi rst fi ve years.
THREE YEAR WARRANTY
Our pellet fi repots are covered under Hearth & Home Technologies three-year warranty program. Labor is for 3 years.
TWO YEAR WARRANTY
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, ther-
modisc switches, pilot assembly, gas valves, thermostats and remotes are covered under Hearth & Home Technologies
two-year warranty program. Effective April, 2005 igniters are also covered under the two year warranty. Labor is for two
years.
ONE YEAR WARRANTY
Porcelain and Powder Coat fi nishes are warranted against manufacturer defects for one year. Labor to repair or replace
these parts is covered for one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made
through an authorized dealer of Hearth & Home Technologies. It must be installed and operated at all times in accordance
with the Installation and Operating Instructions furnished with this product, as well as any applicable local and national
codes. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the fi rst fi ve years per our
warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered for the
lifetime of the appliance up to a maximum of ten (10) years after Hearth & Home Technologies discontinues the model and
two (2) years for optional accessories. Adjustments, regular maintenance, cleaning and temporary repairs do not qualify
for a service call fee and will not be covered. The replacement of consumer replaceable items and installation of upgraded
component parts do not quality for a service call fee, and will not be covered.
This limited Lifetime Warranty does not extend to or include surface fi nish on the appliance, door gasketing, glass gasket-
ing, glass, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installation or operational-
related problems such as overfi ring, use of corrosive driftwood, downdrafts or spillage caused by environmental conditions,
nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, or negative air pressures
caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,
replacement, etc., will not be covered by this warranty, nor will Hearth & Home Technologies assume responsibility for
them. Further, Hearth & Home Technologies will not be responsible for any incidental, indirect, or consequential damages,
except as results in damage to the interior or exterior of the building in which this appliance is installed. This limited Lifetime
Warranty does not apply to the venting components, hearth components or other accessories used in conjunction with the
installation of this product not manufactured by Hearth & Home Technologies
This warranty is void if the stove has been overfi red or operated in atmospheres contaminated by chlorine, fl uorine, or other
damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is any damage to
the stove or other components due to water or weather damage which is the result of, but not limited to, improper chimney
or venting installation. Hearth & Home Technologies may, at its discretion, fully discharge all obligations with respect to this
warranty by either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all appliances sold after May 1, 2002 and supersedes any and all warranties
currently in existence.
Policy 250-8620 Rev K
Page 43
December 22, 2006
7034-106B