Troubleshooting - Toshiba B-SP2D SERIES Owner's Manual

11. TROUBLESHOOTING

11.TROUBLESHOOTING
If you cannot solve a problem with the following solutions, do not attempt to
repair it by yourself. Turn off the printer, then contact your TOSHIBA TEC
representative for assistance.
When a problem occurs during operation, the status indicator will blink or light.
Refer to the following troubleshooting guide and take corrective action.
Status
Indicator
Media end
The media cover is
open.
The printer is jammed
with media.
The print head element
Blinks in
is broken.
Red
The print head
temperature reached
the upper limit of the
operating temperature.
A communication error
occurred.
Flash ROM write error
or erase error
occurred.
Section 11.p65
WARNING!
Cause
Load a new media roll.
Close the media cover completely.
Turn off the printer, remove the jammed
media, and re-load the media roll
correctly.
Contact a TOSHIBA TEC service
representative for repair.
Open the media cover and allow the
print head to cool.
Check that the interface cable is
connected firmly. Check the
communication parameters.
Open the media cover and close it
again. If the error occurs again, remove
the battery pack and ask TOSHIBA
TEC representative for repair.
11- 1
1
EO1-33052
11. TROUBLESHOOTING
Corrective action
10/31/2005, 11:46 AM