GE Profile WPDH8800J Technical Service Manual page 57

Error Code
E10 Motor Comm Communication
Interface Problem Between
Machine Control and
Motor Drive
E11 Door Lock Door Lock Assembly
Problems
E12 Door Unlock
E13 Door Open
E28 Unexpected
Door Unlock
Detected
E14 Overfl ow Error Overfl ow level was
reached
E15 Open Circuit Open circuit in any of
three motor phases
detected
No speed info
present and bridge
will be turned off
immediately
Motor will coast
down
Drive will preserve
non-zero speed info
during the stop check
stage
E16 Over Trip Motor Drive
operation above
E18 Heatsink Over
design limits
Temp
E19 Motor Over
Temp
E20 Overload
Current
E21 Overload Power
Description
• Check integrity of wiring and connections between main
control and motor drive.
• Clear error code and run a cycle.
• If fault persists and reappears, replace the Machine
Control.
• Check integrity of wiring and connections between main
control and Door Lock mechanism.
• Investigate Door Lock mechanism; check door
microswitch operation, lock and unlock solenoid
continuity and contact integrity; replace Door Lock
mechanism if necessary.
• IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
• Check valve for any signs of leaks.
• Check integrity of Water Level Sensor. Replace if
necessary.
Check integrity of wire connections between the Motor Drive
Control and the motor.
Clear fault and run cycle. If fault persists and reappears,
replace the motor drive.
• Ensure all 4 shipping bolts have been properly removed.
• Remove all foreign objects that may be lodged between
inner and outer baskets.
• Look for signs of seized bearing(s) on basket and drum
motor. Replace components as necessary.
• Inspect condition and mounting of door gasket. Replace
and re-mount as necessary.
• Ensure inner basket (drum) can rotate freely.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace motor drive or drum motor.
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Action
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