Limited Warranty - BNF Blade 300 X Instruction Manual

Blade 300 X Troubleshooting Guide, continued
Problem
Flight battery will not charge
The helicopter tail spins out of
control
The helicopter wobbles in flight

Limited Warranty

What this Warranty Covers
Horizon Hobby, Inc. ("Horizon") warrants to the original purchaser that the product pur-
chased (the "Product") will be free from defects in materials and workmanship at the date
of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii) damage due
to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper
use, installation, operation or maintenance, (iii) modification of or to any part of the Prod-
uct, (iv) attempted service by anyone other than a Horizon Hobby authorized service center,
or (v) Products not purchased from an authorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER WARRANTY
OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER AC-
KNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive remedy shall be that Horizon
will, at its option, either (i) service, or (ii) replace, any Product determined by Horizon to be
defective. Horizon reserves the right to inspect any and all Product(s) involved in a war-
ranty claim. Service or replacement decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEG-
LIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the li-
ability of Horizon exceed the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product, purchaser is advised
to return the Product immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law principals). This
warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or modify this warranty at any
time without notice.
EN
Possible Cause
Input voltage to the charger is too low
The battery balance tab is damaged
The flight battery is overdischarged
Rudder control and/or sensor direction reversed
Tail servo is damaged
Inadequate control arm throw
Tail belt is too loose
Cyclic gain is too high
Headspeed is too low
Dampers are worn
Input voltage must be between 11.5–15V DC with a minimum 3A current
Make sure the balance tab wires are fully seated in the balance plug
If any cell voltage drops below 3V, the battery is damaged and must be re-
placed.
Make sure the rudder control and the rudder sensor are operating in the cor-
rect direction
Check the rudder servo for damage and replace if necessary
Check the rudder control arm for adequate travel and adjust if necessary
Make sure the tail drive belt tension is adjusted correctly
Decrease Dial 1 on the AR7200BX
Increase the helicopter's head speed via your transmitter settings and/or
using a freshly charged flight pack
Replace the main rotor head dampers
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or ser-
vice. Once assembly, setup or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@horizonhobby.com, or call
877.504.0233 toll free to speak to a Product Support representative. You may also find
information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon Online Service
Request submission process found on our website or call Horizon to obtain a Return Mer-
chandise Authorization (RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com under the Support tab. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone number where you can be
reached during business hours. When sending product into Horizon, please include your
RMA number, a list of the included items, and a brief summary of the problem. A copy
of your original sales receipt must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo bat-
tery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your Product
will be serviced or replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service will be completed and pay-
ment will be required without notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By submitting the item for service
you are agreeing to payment of the service without notification. Service estimates are
available upon request. You must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of ½ hour of labor. In addition
you will be billed for return freight. Horizon accepts money orders and cashiers checks, as
well as Visa, MasterCard, American Express, and Discover cards. By submitting any item
to Horizon for service, you are agreeing to Horizon's Terms and Conditions found on our
website http://www.horizonhobby.com/Service/Request/.
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Solution