AMX NetLinx Integrated Controller NI-4000 Instruction Manual page 133

Troubleshooting Information (Cont.)
Symptom
During the firmware upgrade
process, NetLinx Studio failed to
install the last component.
NetLinx Integrated Controllers
Solution
This occurs when initially upgrading the on-board Master from a
previous firmware (build 117 or lower), to the new Web Security
firmware (build 130 or higher).
• Only upon the initial installation of the new build there will be a failure
of the last component to successfully download. This is part of the
initial update procedure and will not occur during uploads of later
firmware.
• After the last components fails to install, click Close and reboot the
on-board Master by selecting Tools > Reboot the Master
Controller > Continue to continue the process.
• After the last components fails to install, click Close and reboot the
Master by selecting Tools > Reboot the Master Controller > Continue
to begin the process.
• Refer to the Upgrading the On-board Master Firmware via an
IP section on page 46 for detailed procedures.
Troubleshooting
127