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Handset Operations Manual
Version 0.4
Page | 1

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Summary of Contents for Interquartz Handset

  • Page 1 Handset Operations Manual Version 0.4 Page | 1...
  • Page 2: Table Of Contents

    Damage Inspection: ........................... 7 Before Using the Phone ......................... 7 Installing the Battery.......................... 7 Using the Charger ..........................7 Handset in the Charger ........................7 Open Back Cover ..........................8 Handset Serial Number ........................8 Replace Battery ..........................8 Phone Overview ............................9 Handset –...
  • Page 3 Speed Dial/One Touch Dial ........................23 How to setup speed dial ........................23 How to call a speed dial number ..................... 23 Handset - Service Menu Management ....................24 Service Menu ............................24 Service Menu Parameter Definitions ....................24 Master Reset ............................ 24 Site Survey Mode ..........................
  • Page 4 Call Transfer (Blind)..........................30 Call Bridging (Attended Transfer) ......................31 Call Conference (Conference) ......................31 Flow Graphs – Call Transfer ........................32 Some Definitions – Call Transfer ......................32 Call Transfer - Requirements ....................... 32 Types of Call Transfer........................... 32 Flow Graphs –...
  • Page 5: About This Document

    1 About This Document This document describes the features and functionalities available in the SME VoIP DECT Handset. We describe how to operate the handset without going into details of its mechanical features. Complete description of mechanical features is addressed in a separate document.
  • Page 6: Making Handset Ready

    2 Making Handset Ready In this chapter we briefly describe how to prepare the handset for use, install, insert and charge new batteries. Package - Contents/Damage Inspection Before Package Is Opened: Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is a proof mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator.
  • Page 7: Damage Inspection

    Handset is powered by AC supply from 110-240VAC that supplies 5.5VDC at 600mA. When charging the battery for the first time, it is necessary to leave the handset in the charger for at least 10 hours before the battery is fully charged and the handset ready for use.
  • Page 8: Open Back Cover

    The serial number (IPEI/IPUI number) of each handset is found either on a label, which is placed behind the battery, or on the packaging label. First, lift off handset back cover and lift the battery and read the serial number.
  • Page 9: Phone Overview

    3 Phone Overview Handset – Front View 1. Ear Speaker 2. Screen 3. Navigation Keys (Up/Down/Right/left) 4. Selection Key (centre of Navigation key) 5. Call Key/ Accept Call Key (Off-hook key) 6. End, ON/OFF Key, Back Key (On-hook key) 7. Activity Menu Key 8.
  • Page 10: Rear View - Handset

    Rear View - Handset 14. 3.5mm Headset connector 15. Volume Up key (side key) 16. Volume Down Key (side key) 17. Mute key (side key) 18. External Speaker 19. Battery 20. Strap Hole Version 0.4 Page | 10...
  • Page 11: Tone Type And Volume

    Tone Type and Volume Frequency definition 440 Hz 659 Hz 622 Hz 1109 Hz 1245 Hz 3000 Hz 831 Hz Handset tone types Key Tone 1 10 ms 20 ms Key Tone 2 50 ms 190 ms Range Alarm Tone 120 ms...
  • Page 12: Handset Volume

    Used to warning for battery low. Can be enabled or disabled by the user. Ring cadence Cadence 1: Cadence 2: Note: When ringer volume is Off (Vibrate), Handset vibrates according to this timing (Xs on / Xs off) in all the cadences. Version 0.4 Page | 12...
  • Page 13: Display

    ! “ – ( ) @ / : _ ; + & % * = < > £ ¡ $ ¥ ˚ [ ] { } \ ~ ^ § ¿ # | ' ΄ (blank) Handset LCD Icons Talk icon - Handset Talk mode Battery Status Icon - Battery Full...
  • Page 14: Handset Led

    Charger LED Two LEDs (Light pipe) LED on the front of the charger: - Handset is connected to the charger: - Handset is not in the charger: LED on the top of the charger: - Reserve battery (standby battery) put in charger: - Reserve battery (standby battery) fully charged: Version 0.4...
  • Page 15: Handset Mmi - Operations

    The caller ID of the caller will be displayed. The user answers the call by pressing “Green-key” (Off- hook). If the feature “Auto answer” is enabled on the handset, then the incoming call is answered no matter if the handset is placed or removed from the cradle/charger. If “Auto answer” is disabled, then the user has to press “Green-key”...
  • Page 16: Outgoing Call By Pre-Dial

    To end a call, simply press “Red-key” (On-hook) to terminate any call. If one call is active and another call is on hold, then the active call will be terminated when pressing “Red-Key” and the handset automatically returns to the call on hold, i.e. the call on hold is now active, and the user has to press the “Red-key”...
  • Page 17: Hold

    Hold and Retrieve Hold By pressing hold the call is on hold and can be retrieved or a second call can be established. From the second call conference, swap or transfer is possible. Swap calls It is possible to swap call, i.e. to toggle between 2 external parties. Example: If call “1”...
  • Page 18: Transfer Call

    Transfer Call Both attended and semi-attended transfer is possible. Attended transfer sequence: Semi-attended transfer sequence: Version 0.4 Page | 17...
  • Page 19: Hands Free

    Menu setting mode Various settings can be changed, such as ring type, registration, and deregistration etc. 1. The handset returns one step back if the user press “Red key” (On-Hook) when in the menu structure 2. The Handset keeps each menu setting mode for 1 minute without key operation. The Handset cancels the menu setting and goes to standby mode.
  • Page 20: Ringer Melody

    Charger warning When the feature “Charger warning” is enabled (On), then an audible indication will be given when the handset is correctly connected to the charger. Version 0.4 Page | 20...
  • Page 21: Handset Name

    Reset settings The handset name can be reset to default settings by selecting menu “Settings → Reset settings”. The base is not reset to default when selecting this feature. The handset is still registered after a reset. Status The menu “Status” delivers some useful information to the end user. The displayed information’s are:...
  • Page 22: Speed Dial/One Touch Dial

    Exit contacts list by pressing “Hook on” key. How to call a speed dial number Prerequisite: The handset is in idle and the key lock is not active. Steps: 1. Make a long key press (> 2 seconds) on a speed dial key that is assigned to a contact. The first number defined is dialled.
  • Page 23: Handset - Service Menu Management

    The Service Menu is not for end users – only installers and suppliers. Master Reset This feature allows the user to clear all settings to default, including registration and bring Handset the to normal condition and initial state. Valid inputs: Yes or No Screen shots Version 0.4...
  • Page 24: Site Survey Mode

    Site survey mode to switch from Off to On. This sets the handset in a state to list all visible bases around it and/or chained to the same base station(s). Handsets in site survey mode can display up to 5 other handsets with the strongest signal strength.
  • Page 25: Hs Logs

    HS Logs The HS log is a debugging feature that allows the user to retrieve low level interesting messages from the handset. HS Logs Description Log error These are debug error logs retrieved from the PP log file. The last log retrieved is formatted into: Error: Log event error code.
  • Page 26: Status

    Status This provides the present condition of the handset and the base station it is location registered to. Some of the information available in this mode is described in the table below (this information is updated during location request update from the DECT system).
  • Page 27: Demo Mode

    When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming, e.g. when a call has been established press the centre key of the handset (where this feature is enabled) and the test tone is streamed through to the counterpart handset.
  • Page 28: Calls Operations - Handset Mmi

    Enter Number Press Green Button to start dialling Originating Party Destination Party The destination party must press the Green button available on its handset to accept the incoming call or reject to disallow the call. Version 0.4 Page | 29...
  • Page 29: Call Holding

    While “Connected”, press the Hold option, to put the call session on hold. Enter the transfer destination number. Next, Press the “Transfer” option to transfer call session from Originator to the Target Transfer. The Facilitator handset performs transfer procedure and returns to Idle mode (On hook mode) Facilitator Version 0.4...
  • Page 30: Flow Graphs - Call Transfer

    7 Flow Graphs – Call Transfer Some Definitions – Call Transfer There are three actors in a given transfer event, each playing one of the following roles: Transferee: the party being transferred to, the Transfer Target. Transferor: the party initiating the transfer. Transfer Target: the new party being introduced into a call with the Transferee.
  • Page 31: Flow Graphs - Conference Calls

    8 Flow Graphs – Conference Calls The intent of this document is to describe how to establish conference call sessions between one or multiple parties from a typical handset MMI. Secondly, explain the conference call scenarios in a SME network – using call flow diagrams.

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