Troubleshooting - Martin MAC Aura User Manual

Troubleshooting

Problem
Fixture is completely dead.
One or more fixtures resets
correctly but responds
erratically or not at all to the
controller.
Light output shuts down
unexpectedly.
32
Probable cause(s)
No power to fixture.
Internal circuit fault.
Fault on data link.
Data link not terminated.
Incorrect fixture DMX addressing.
One of the fixtures is defective and is
disturbing data transmission on the link.
XLR pin-out on fixtures does not match (pins
2 and 3 reversed).
Fixture is too hot.
Table 6: Troubleshooting
MAC Aura user manual
Remedy
Check AC mains power and connections.
Have faulty fixture serviced by Martin service
technician.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert termination plug in output connector of the
last fixture on the link.
Check addressing on fixture and controller.
Check fixture is set to correct DMX mode.
Unplug XLR in and out connectors and connect
them directly together to bypass one fixture at a
time until normal operation is regained. Have faulty
fixture serviced by Martin service technician.
Install a phase-reversing cable between the fixtures
or swap pins 2 and 3 in the fixture that behaves
erratically.
Clean the fixture, especially air vents. Ensure free
airflow around fixture. Check that ambient
temperature does not exceed max. permitted level.
Switch to FULL cooling mode.
If problem persists, contact Martin for advice.