International Warranty Service
If you travel with your xSeries or IntelliStation system or relocate it to a country or
region where your system is sold and serviced by IBM or IBM resellers authorized to
perform warranty service, International Warranty Service (IWS) is available during the
warranty period. Eligible IBM systems are identified by their four-digit machine types.
You can obtain IWS through the service delivery method (such as depot, carry-in, or
on-site) provided in the servicing country or region. Service methods and procedures
vary by country or region, and some service or parts might not be available in all
countries and regions. Service centers in certain countries or regions might not be
able to service all models of a particular machine type. In addition, some countries or
regions might have fees and restrictions that apply at the time of service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country or
For more information about these services, contact your IBM marketing
Appendix A. Warranty information