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TG8412C(e).book Page 36 Tuesday, February 3, 2009 1:41 PM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
The unit does not work.
The handset display is
blank or dark.
I cannot hear a dial tone.
The indicator on the
handset flashes slowly.
36
Cause/solution
L Make sure the batteries are installed correctly
(page 8).
L Fully charge the batteries (page 8).
L Check the connections (page 8).
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base
unit. Register the handset (page 25).
L The handset is in screen saver mode (page 12).
Activate the handset display again by:
– pushing the joystick left {<} or right {>} when
on a call.
– pressing {OFF} at all other times.
L "LCD backlight" is set to "Off" while on
charge. Change the setting (page 20).
L The base unit's AC adaptor or telephone line cord
is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
jack directly. If the unit operates properly, check
the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
L New Voice Mail messages have been recorded.
Listen to the new Voice Mail Messages (page 32).
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