11
11.2
Troubleshooting table
Simple troubleshooting
The following explains simple troubleshooting procedures. If the problem is not corrected after the described
operation is performed, contact your service representative.
Description of problem
The machine does not start up
when the Power Switch is
turned on
Nothing appears on the Display
Copying does not start
The printed output is too light
The printed output is too dark
The image is partially obscured
or blurry
There are dark specks or spots
throughout the printed output
There are streaks in the printed
output
11-4
Check points/Cause
Is power being supplied from the
electrical outlet?
Has the breaker for the electrical
circuit been tripped?
Is the indicator on the Start key
lit up in green?
Is the Fusing Unit Top Cover/
1st Side Cover of the machine
open?
The machine is still warming up
after just being turned on.
Is an error message or icon dis-
played on the Display?
Is density set to the lighter side?
Is the paper damp?
Is density set to the darker side?
Was the original not pressed
close enough against the Origi-
nal Glass?
Is the paper damp?
Was the original not pressed
close enough against the Origi-
nal Glass?
Is the Original Glass dirty?
Is the Original Pad dirty?
Was the original printed on highly
translucent material, such as dia-
zo photosensitive paper or OHP
transparencies?
Is a 2-sided original being cop-
ied?
Troubleshooting table
Remedy
Correctly insert the power supply
plug into the electrical outlet.
Close the breaker for the electri-
cal circuit.
The machine has entered the
Sleep mode.
Press any key in the Control
Panel to cancel the Sleep mode.
(p. 3-3)
Securely close the Fusing Unit
Top Cover/1st Side Cover of
the machine.
The machine takes about 30 sec-
onds to warm up after it is turned
on.
Wait until the machine has fin-
ished warming up.
Follow the instructions in any
messages that appear on the
Display.
Press the ) key (darker) in the
density setting to select the de-
sired density. (p. 5-5)
Replace with new paper. (p. 3-4)
Press the * key (lighter) in the
density setting to select the de-
sired density. (p. 5-5)
Position the original so that it is
pressed closely against the
Original Glass. (p. 3-6)
Replace with new paper. (p. 3-4)
Position the original so that it is
pressed closely against the
Original Glass. (p. 3-6)
Wipe the Original Glass with a
soft, dry cloth. (p. 10-9)
Clean the Original Pad with a
soft cloth dampened with a mild
detergent. (p. 10-9)
Place a blank sheet of paper on
top of the original. (p. 3-6)
If a thin 2-sided original is being
copied, the print on the back side
may be reproduced on the front
side of the copy. Press the * key
(lighter) in the density setting to
adjust the density level. (p. 5-5)
11.2
ineo 164
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