Ihse K473-SSH User Manual

Dsxi kvm extender

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User Manual

Edition: 2011-02-23
DSXi
KVM Extender
Model:
K473-SSH
K473-DSH
K473-SST
K473-DST
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
info@ihse.de
www.ihse.de
Tel. +49 7546-9248-0
Fax +49 7546-9248-48

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Summary of Contents for Ihse K473-SSH

  • Page 1: User Manual

    User Manual Edition: 2011-02-23 DSXi KVM Extender Model: K473-SSH K473-DSH K473-SST K473-DST IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info@ihse.de www.ihse.de Tel. +49 7546-9248-0 Fax +49 7546-9248-48...
  • Page 2 DSXi KVM Extender Copyright © 2011. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    System Overview ..............8 Product Range ..............9 Rack Mount Kits ..............9 Accessories................. 9 Device Views ..............10 3.6.1 Model K473-SSH (Single-Head) ......10 3.6.2 Model K473-DSH (Dual-Head)......11 3.6.3 Model K473-SST (Single-Head)......13 3.6.4 Model K473-DST (Dual-Head) ......14 Diagnostics ...............
  • Page 4 Regulatory and Standards Compliance ........41 10.1 CE Declaration Of Conformity........... 41 10.2 North American Regulatory Compliance ......42 10.3 WEEE ................42 10.4 RoHS ................42 Glossary..................43 Pos: 1 /806-IHSE/Zu diesem Handbuch/ATB_Zu diesem Handbuch @ 5\mod_1278573163276_6.doc @ 41510 @ 1222 2011-02-23...
  • Page 5: About This Manual

    This symbol indicates important information to help you make the best use of this product. Pos: 2 /806-IHSE/Sicherheitshinweise/ATB_Sicherheitshinweise @ 5\mod_1278573321245_6.doc @ 41528 @ 1 2011-02-23...
  • Page 6: Safety Instructions

     Do not attempt to open or repair the KVM Extender. There are no user serviceable parts inside.  Please contact your dealer or manufacturer if there is a fault. Pos: 3 /806-IHSE/Beschreibung/UEB_Beschreibung @ 5\mod_1278573379151_6.doc @ 41546 @ 1 2011-02-23...
  • Page 7: Description

    The KVM Extender is designed for use with Cat X (Twisted Pair) interconnect cables. The KVM Extender is unsuitable for connection between buildings where a fiber optic based product should be used instead. Pos: 5 /806-IHSE/Beschreibung/System-Übersicht /VAR_KVM_Single-/Dual-Head_USB 2.0 @ 5\mod_1278573552245_6.doc @ 41582 @ 2 2011-02-23...
  • Page 8: System Overview

    KVM Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with USB 2.0 devices) See Chapter 4.3, Page 20 for installation examples. Pos: 6 /806-IHSE/Beschreibung/Gerätetypen/473-xx @ 5\mod_1278573628448_6.doc @ 41600 @ 2 2011-02-23...
  • Page 9: Product Range

    Description Product Range Model Description K473-SSH Single-Head KVM Extender for 1x DVI Single Link (up to 1920x1200), 2x USB-HID (keyboard / mouse) K473-DSH Dual-Head KVM Extender for 2x DVI Single Link (up to 1920x1200), 4x USB-HID (keyboard / mouse) K473-SST Single-Head KVM Extender for 1x DVI Single Link (up to 1920x1200), 4x USB 2.0 (transparent)
  • Page 10: Device Views

    DSXi KVM Extender Device Views Pos: 10 /806-IHSE/Beschreibung/Geräteansichten/473-xx/Typ K473-SSH (Single-Head) @ 5\mod_1278573803667_6.doc @ 41672 @ 3 3.6.1 Model K473-SSH (Single-Head) CPU Unit Front View Rear View To CPU: DVI-D Connect to 5VDC power supply To CPU: USB-HID Service port Configuration DIP switches...
  • Page 11: Model K473-Dsh (Dual-Head)

    Description 3.6.2 Model K473-DSH (Dual-Head) CPU Unit Front View Rear View To CPU: DVI-D 1 Connect to 5VDC power supply To CPU: USB-HID 1 Service port 1 To CPU: DVI-D 2 Configuration DIP switches 1 To CPU: USB-HID 2 Connect to interconnect cable 1 Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2...
  • Page 12 Connect to 5VDC power supply Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2 Service port 1 Configuration DIP switches 1 Connect to interconnect cable 1 Pos: 12 /806-IHSE/Beschreibung/Geräteansichten/473-xx/Typ K473-SST (Single-Head) @ 5\mod_1278574466386_6.doc @ 41710 @ 3 2011-02-23...
  • Page 13: Model K473-Sst (Single-Head)

    Connect to DVI monitor Connect to 5VDC power supply Connect to USB 2.0 devices Service port Connect to interconnect cable U Connect to interconnect cable 1 Configuration DIP switches Pos: 13 /806-IHSE/Beschreibung/Geräteansichten/473-xx/Typ K473-DST (Dual-Head) @ 5\mod_1278574579964_6.doc @ 41728 @ 3 2011-02-23...
  • Page 14: Model K473-Dst (Dual-Head)

    DSXi KVM Extender 3.6.4 Model K473-DST (Dual-Head) CPU Unit Front View Rear View To CPU: DVI-D 1 Connect to 5VDC power supply To CPU: USB-HID Service port 1 To CPU: DVI-D 2 Configuration DIP switches 1 To CPU: USB 2.0 Connect to interconnect cable 1 Service port 2 Connect to interconnect cable U...
  • Page 15 Connect to 5VDC power supply Service port 2 Connect to interconnect cable U Connect to interconnect cable 2 Configuration DIP switches 2 Service port 1 Configuration DIP switches 1 Connect to interconnect cable 1 Pos: 14 /806-IHSE/Beschreibung/Diagnose-LEDs/473-xx @ 5\mod_1278574921511_6.doc @ 41750 @ 2 2011-02-23...
  • Page 16: Diagnostics

    DSXi KVM Extender Diagnostics The KVM Extender is fitted with the following LEDs for status indication at CPU Unit and CON Unit: Devices with USB-HID (CPU Unit and CON Unit) Rear View Front View Pos. LED Status Diagnostics Power Device not ready (red) Device ready Link Status...
  • Page 17 CPU Unit or no monitor detected DVI signal from video source available flashing Monitor DDC is being transmitted from the console monitor USB Status No USB connection (green) USB connection available Pos: 15 /806-IHSE/Installation/UEB_Installation @ 5\mod_1278574971589_6.doc @ 41768 @ 1 2011-02-23...
  • Page 18: Installation

    DSXi KVM Extender Installation Pos: 16 /806-IHSE/Installation/Lieferumfang prüfen/473-xx @ 5\mod_1278575025589_6.doc @ 41786 @ 2 Package Contents You should receive the following items in your extender package:  KVM Extender pair (CPU Unit and CON Unit)  2x 5VDC international power supply unit ...
  • Page 19: System Setup

    Connect the 5VDC power supply to the CPU Unit. Power up the system. To power up the system, the following sequence is recommended: Monitor – CON Unit – CPU Unit – source. Pos: 18 /806-IHSE/Installation/Installationsbeispiele/UEB_Installationsbeispiele @ 5\mod_1278581564870_6.doc @ 42759 @ 2 2011-02-23...
  • Page 20: Example Applications

    DSXi KVM Extender Example Applications This section illustrates typical installations of KVM Extenders: Pos: 19 /806-IHSE/Installation/Installationsbeispiele/VAR_KVM_Single-/Dual-Head_USB 2.0 @ 5\mod_1278575500636_6.doc @ 41828 @ KVM Extender (Single-Head) KVM Extender (Dual-Head) 2011-02-23...
  • Page 21 KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with USB 2.0 devices) Pos: 20 /806-IHSE/Konfiguration/UEB_Konfiguration @ 5\mod_1278575517073_6.doc @ 41846 @ 1 2011-02-23...
  • Page 22: Configuration

    DSXi KVM Extender Configuration Pos: 21 /806-IHSE/Konfiguration/Übertragungsparameter/73-xx @ 5\mod_1278575636042_6.doc @ 41864 @ 233 Transmission Parameters By default, the device will automatically adapt to optimize video quality. This configuration is suitable for almost all conditions and should only be modified if video quality is not satisfactory.
  • Page 23: Adjustment Of Cable Length

    Cable lengths refer to Cat X solid-core cable type AWG24. Using flexible stranded cables (patch cables) of type AWG26/8 is possible, however the maximum possible extension distance is halved.  Change your DIP switch settings. Pos: 22 /806-IHSE/Konfiguration/DDC-Einstellungen/473-xx @ 5\mod_1278577797886_6.doc @ 41988 @ 2 2011-02-23...
  • Page 24: Ddc Settings

    Reading of DDC information is performed during operation (see Chapter 6.2, Page 27). If DIP switch 3 on the CPU Unit is in upper position the CPU will only ever be sent the factory preset DDC information. Pos: 23 /806-IHSE/Konfiguration/Betriebsart wählen/473-xx @ 5\mod_1278577842120_6.doc @ 42006 @ 2 2011-02-23...
  • Page 25: Selection Of Operation Mode

    Switch down Switch up No used Position Standard operation (default) Test mode Devices before 2010: Update mode activated During standard operation, DIP switch 4 must stay in the down position. Pos: 24 /806-IHSE/Konfiguration/Kommando-Modus/VAR_KVM_USB-HID @ 5\mod_1278577943980_6.doc @ 42024 @ 2 2011-02-23...
  • Page 26: Command Mode

    'Hot Key' Code 'Hot Key' <Left Ctrl> + <Left Shift> + <i> 2x <Scroll> 2x <Left Shift> 2x <Left Ctrl> 2x <Left Alt> 2x <Right Shift> 2x <Right Ctrl> 2x <Right Alt> Pos: 25 /806-IHSE/Betrieb/UEB_Betrieb @ 5\mod_1278577614980_6.doc @ 41970 @ 1 2011-02-23...
  • Page 27: Operation

    Operation Operation Pos: 26 /806-IHSE/Betrieb/Übertragungsparameter neu bestimmen (Auto-Adjust)/473-xx @ 5\mod_1278578041089_6.doc @ 42060 @ 2 Readjustment of Transmission Parameters (Auto-Adjust) On KVM Extenders with USB-HID support (not for model K473-SST), the user can initiate an automatic readjustment of transmission parameters. The KVM Extender will automatically optimize video quality.
  • Page 28: Download Ddc Via Keyboard Command

    Move DIP switch 3 on the CON Unit to the down position. Accidental download of DDC information can thus be avoided. Pos: 28 /806-IHSE/Technische Daten/UEB_Technische Daten @ 5\mod_1278578165261_6.doc @ 42096 @ 1 2011-02-23...
  • Page 29: Specifications

    Specifications Specifications Pos: 29 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 Interfaces Pos: 30 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link @ 5\mod_1278578254058_6.doc @ 42132 @ 3 7.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply to DVI-D Single Link norm can be transmitted. This includes e.g. monitor resolutions such as 1920x1200@60Hz, Full HD (1080p) or 2K HD (up to 2048x1152).
  • Page 30: Usb 2.0 (Transparent)

    DSXi KVM Extender Pos: 33 /806-IHSE/Technische Daten/Schnittstellen/USB 2.0 (transparent) @ 5\mod_1278578316386_6.doc @ 42168 @ 3 7.1.3 USB 2.0 (transparent) KVM Extender models with transparent USB 2.0 support allow the connection of all types of USB 2.0 devices (without restriction). USB 2.0 data transfer is supported with USB high speed max.
  • Page 31: Interconnect Cable

    Specifications Interconnect Cable Pos: 36 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (Cat X) @ 5\mod_1278578406026_6.doc @ 42205 @ 3 7.2.1 Cat X A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network component, such as an Ethernet Hub, Router or Switch, is not allowed.
  • Page 32: Supported Peripherals

    This technology supports all types of USB 2.0 devices, however the manufacturer cannot guarantee compatibility with every device on the market. Please contact your dealer if any issues are found. Pos: 41 /806-IHSE/Technische Daten/Getestete Peripherie/Verbindungskabel (Cat X) @ 5\mod_1278578615355_6.doc @ 42296 @ 3 7.3.3 Interconnect Cable (Cat X) KVM Extenders should be used with cables as described in Chapter 7.2.1,...
  • Page 33: Connector Pinouts

    Internal use Hot Plug T.M.D.S clock – recognition Internal use Internal use n.c. Internal use Pos: 44 /806-IHSE/Technische Daten/Pinbelegungen/Buchse USB Typ B @ 5\mod_1278578750464_6.doc @ 42351 @ Connector USB Type B Picture Signal Color VCC (+5VDC) Data – White Data +...
  • Page 34 Picture Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 46 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ Connector Mini USB Type B Picture Signal Color VCC (+5VDC) Data – White ..5 Data + Green n.c.
  • Page 35: Power Supply

    80 x 110 x 42 mm (3.1" x 4.3" x 1.7") CON Unit 161 x 110 x 29 mm (6.3" x 4.3" x 1.1") Shipping Box 460 x 250 x 120 mm (18.1" x 9.8" x 4.7") Pos: 52 /806-IHSE/Technische Daten/Transportgewicht /473-xx @ 5\mod_1278579075980_6.doc @ 42518 @ 2 2011-02-23...
  • Page 36: Shipping Weight

    0,2 kg (0.4 lb) Shipping Box 1,7 kg (3.8 lb) Dual-Head Devices CPU Unit / CON Unit 0,3 kg (0.7 lb) Shipping Box 2,2 kg (4.9 lb) Pos: 53 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1 2011-02-23...
  • Page 37: Troubleshooting

    Troubleshooting Troubleshooting Pos: 54 /806-IHSE/Hilfe im Problemfall/Bildausfall/473-xx @ 5\mod_1278579209183_6.doc @ 42555 @ 2 Blank Screen Diagnosis Possible Reason Measure  Check power supply units and LED Power off Power supply the connection to the mains.  Check interconnect cable and...
  • Page 38: Video Jitter

     If necessary, manually adjust parameters for monitor resolution (see Chapter 5.1.1, Page 22) and cable length (see Chapter 5.1.2, Page 23). Pos: 56 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Anschluss/473-xx @ 5\mod_1278579309355_6.doc @ 42593 @ 2 USB-HID Failure Diagnosis Possible Reason Measure ...
  • Page 39: Usb 2.0 Failure

    CON Unit. Connect power cable first.  Check installation including USB device Device not detected by without function required drivers.  Reconnect USB device.  Contact dealer if necessary. Pos: 58 /806-IHSE/Technische Unterstützung/ATB_Technische Unterstützung @ 5\mod_1278579487089_6.doc @ 42650 @ 122 2011-02-23...
  • Page 40: Technical Support

    Note your RMA number visibly on your shipment. Devices that are sent in without a RMA number cannot be accepted. The shipment will be sent back without being opened, postage unpaid. Pos: 59 /806-IHSE/Zertifikate/UEB_Zertifikate @ 5\mod_1278579534933_6.doc @ 42668 @ 1 2011-02-23...
  • Page 41: Regulatory And Standards Compliance

    This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Pos: 61 /806-IHSE/Zertifikate/ATB_North American Regulatory Compliance_NUR in EN @ 5\mod_1280395355750_6.doc @ 43979 @ 2 2011-02-23...
  • Page 42: North American Regulatory Compliance

    All power supplies are certified to the relevant major international safety standards. Pos: 62 /806-IHSE/Zertifikate/ATB_WEEE @ 5\mod_1278579673292_6.doc @ 42704 @ 2 10.3 WEEE The manufacturer complies with the EC Directive 2002/96/EG on the prevention of waste electrical and electronic equipment (WEEE).
  • Page 43: Glossary

    Glossary Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation Cat X Any Cat 5e (Cat 6, Cat 7) cable The Color Graphics Adapter (CGA) is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels.
  • Page 44 DSXi KVM Extender Term Explanation The Enhanced Graphics Adapter (EGA) is an old analog graphic standard, introduced by IBM in 1984. A D-Sub 9 connector is used for connection. FBAS The analog color video baseband signal (FBAS) is also called Composite Video and it is part of the PAL TV standard.
  • Page 45 Glossary Term Explanation USB-HID USB-HID devices (Human Interface Device) allow for data input. There is no need for a special driver during installation; "New USB-HID device found" is reported. Typical HID devices include keyboards, mice, graphics tablets and touch screens. Storage, video and audio devices are not HID.

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