Ihse K472 Series User Manual

Ihse K472 Series User Manual

Dxxi k472 series kvm extender

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User Manual

Edition: 2011-06-01
DXXi
KVM Extender
Model:
K472 Series
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
info@ihse.de
www.ihse.de
Tel. +49 7546-9248-0
Fax +49 7546-9248-48

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Summary of Contents for Ihse K472 Series

  • Page 1: User Manual

    User Manual Edition: 2011-06-01 DXXi KVM Extender Model: K472 Series IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info@ihse.de www.ihse.de Tel. +49 7546-9248-0 Fax +49 7546-9248-48...
  • Page 2 DXXi KVM Extender Copyright © 2011. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents About This Manual ............... 6 Scope.................. 6 Validity ................6 Cautions and Notes ............6 Safety Instructions ............... 7 Description ................... 8 Application ................8 System Overview ..............9 Product Range ..............10 Upgrade Kits ..............11 Accessories............... 11 Device Views ..............
  • Page 4 DXXi KVM Extender Installation .................. 34 Package Contents............. 34 System Setup..............35 Example Applications............36 Configuration................38 Transmission Parameters ..........38 5.1.1 Device Settings ........... 38 Command Mode ............... 39 Operation ..................40 Download of DDC Information .......... 40 Switchting Function (option)..........40 Specifications ................
  • Page 5 Regulatory and Standards Compliance ........56 10.1 CE Declaration Of Conformity........... 56 10.2 North American Regulatory Compliance ......57 10.3 WEEE ................57 10.4 RoHS ................57 Glossary..................58 Pos: 1 /806-IHSE/Zu diesem Handbuch/ATB_Zu diesem Handbuch @ 5\mod_1278573163276_6.doc @ 41510 @ 1222 2011-06-01...
  • Page 6: About This Manual

    This symbol indicates important information to help you make the best use of this product. Pos: 2 /806-IHSE/Sicherheitshinweise/ATB_Sicherheitshinweise @ 5\mod_1278573321245_6.doc @ 41528 @ 1 2011-06-01...
  • Page 7: Safety Instructions

     Do not attempt to open or repair the KVM Extender. There are no user serviceable parts inside.  Please contact your dealer or manufacturer if there is a fault. Pos: 3 /806-IHSE/Beschreibung/UEB_Beschreibung @ 5\mod_1278573379151_6.doc @ 41546 @ 1 2011-06-01...
  • Page 8: Description

    The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices). The KVM Extender is designed for use with Multi-mode (fiber) interconnect cables. Pos: 5 /806-IHSE/Beschreibung/System-Übersicht /472-xx @ 6\mod_1304492708618_6.doc @ 50127 @ 2 2011-06-01...
  • Page 9: System Overview

    KVM Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with USB 2.0 devices) See Chapter 4.3, Page 36 for installation examples. Pos: 6 /806-IHSE/Beschreibung/Gerätetypen/472-xx @ 6\mod_1304492863836_6.doc @ 50145 @ 2 2011-06-01...
  • Page 10: Product Range

    Dual-Head KVM Extender for 1x DVI Single Link (up to 1920x1200), 4x USB 2.0 K472-DST Dual-Head KVM Extender for 1x DVI Single Link (up to 1920x1200), 4x USB 2.0 and analog audio / serial option Pos: 7 /806-IHSE/Beschreibung/Einbauoptionen/472-xx @ 6\mod_1304492926102_6.doc @ 50163 @ 2 2011-06-01...
  • Page 11: Upgrade Kits

    (CPU Units / CON Units) 285-2K Mounting plate to mount by screws 286-2K Mounting plate to mount by snap on Pos: 8 /806-IHSE/Beschreibung/Zubehör/472-xx @ 6\mod_1304503895633_6.doc @ 50759 @ 2 Accessories Model Description 260-5U International power supply unit 100...240VAC / 5VDC / 4 A...
  • Page 12: Device Views

    DXXi KVM Extender Device Views Pos: 10 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SSH @ 6\mod_1304493048961_6.doc @ 50182 @ 3 3.6.1 Model K472-SSH CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB-HID Connect to interconnect cable Link C Connect to 5VDC...
  • Page 13: Model K472-Swh

    CON Unit Rear View Front View Connect to DVI monitor Service port Connect to USB-HID devices Connect to interconnect cable Link C Connect to 5VDC power supply Configuration DIP switches Pos: 12 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SSHA @ 6\mod_1304493177415_6.doc @ 50218 @ 3 2011-06-01...
  • Page 14: Model K472-Ssha

    DXXi KVM Extender 3.6.3 Model K472-SSHA CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB-HID Connect to interconnect cable Link C Connect to 5VDC power supply Configuration DIP switches Connect to serial (D-Sub 9) Audio IN Audio OUT 2011-06-01...
  • Page 15 Service port Connect to USB-HID devices Connect to interconnect cable Link C Connect to 5VDC power supply Configuration DIP switches Connect to serial (D-Sub 9) Audio IN Audio OUT Pos: 13 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SST @ 6\mod_1304493223368_6.doc @ 50236 @ 3 2011-06-01...
  • Page 16: Model K472-Sst

    Connect to USB 2.0 devices 1 Connect to interconnect cable Link A Connect to USB 2.0 devices 2 Connect to interconnect cable Connect to 5VDC Link C power supply Configuration DIP switches Pos: 14 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SSTA @ 6\mod_1304493277899_6.doc @ 50254 @ 3 2011-06-01...
  • Page 17: Model K472-Ssta

    Description 3.6.5 Model K472-SSTA CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB 2.0 Connect to interconnect cable Link A Connect to 5VDC power supply Connect to interconnect cable Link C Connect to serial (D-Sub 9) Configuration DIP switches Audio IN Audio OUT...
  • Page 18 Connect to USB 2.0 devices 2 Connect to interconnect cable Connect to 5VDC Link C power supply Configuration DIP switches Connect to serial (D-Sub 9) Audio IN Audio OUT Pos: 15 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SDH @ 6\mod_1304493445040_6.doc @ 50272 @ 3 2011-06-01...
  • Page 19: Model K472-Sdh

    Connect to DVI monitor Service port Connect to USB-HID devices Connect to interconnect cable Link B Connect to 5VDC power supply Connect to interconnect cable Link C Configuration DIP switches Pos: 16 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SDHA @ 6\mod_1304493498821_6.doc @ 50290 @ 3 2011-06-01...
  • Page 20: Model K472-Sdha

    DXXi KVM Extender 3.6.7 Model K472-SDHA CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB-HID Connect to interconnect cable Link B Connect to 5VDC power supply Connect to interconnect cable Link C Connect to serial (D-Sub 9) Configuration DIP switches Audio IN Audio OUT...
  • Page 21 Connect to interconnect cable Link B Connect to 5VDC power supply Connect to interconnect cable Link C Connect to serial (D-Sub 9) Configuration DIP switches Audio IN Audio OUT Pos: 17 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SDT @ 6\mod_1304493552305_6.doc @ 50308 @ 3 2011-06-01...
  • Page 22: Model K472-Sdt

    DXXi KVM Extender 3.6.8 Model K472-SDT CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB 2.0 Connect to interconnect cable Link A Connect to 5VDC Connect to interconnect cable power supply Link B Connect to interconnect cable Link C Configuration DIP switches CON Unit...
  • Page 23: Model K472-Sdta

    Description Pos: 18 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-SDTA @ 6\mod_1304493869086_6.doc @ 50326 @ 3 3.6.9 Model K472-SDTA CPU Unit Rear View Front View To CPU: DVI-D Service port To CPU: USB 2.0 Connect to interconnect cable Link A Connect to 5VDC power supply...
  • Page 24 Connect to interconnect cable Connect to 5VDC Link B power supply Connect to interconnect cable Connect to serial (D-Sub 9) Link C Audio IN Configuration DIP switches Audio OUT Pos: 19 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-DWH @ 6\mod_1304493911633_6.doc @ 50344 @ 3 2011-06-01...
  • Page 25: 3.6.10 Model K472-Dwh

    Connect to DVI monitor Service port Connect to USB-HID devices Connect to interconnect cable Link B Connect to 5VDC power supply Connect to interconnect cable Link C Configuration DIP switches Pos: 20 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-DSH @ 6\mod_1304493992618_6.doc @ 50362 @ 3 2011-06-01...
  • Page 26: 3.6.11 Model K472-Dsh

    Connect to USB-HID devices Connect to interconnect cable Link B Connect to DVI monitor 2 Connect to interconnect cable Connect to 5VDC Link C power supply Configuration DIP switches Pos: 21 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-DSHA @ 6\mod_1304494061836_6.doc @ 50380 @ 3 2011-06-01...
  • Page 27: 3.6.12 Model K472-Dsha

    Description 3.6.12 Model K472-DSHA CPU Unit Rear View Front View To CPU: DVI-D 1 Service port To CPU: USB-HID Connect to interconnect cable Link B To CPU: DVI-D 2 Connect to interconnect cable Connect to 5VDC Link C power supply Configuration DIP switches Connect to serial (D-Sub 9) Audio IN...
  • Page 28 Link B Connect to DVI monitor 2 Connect to interconnect cable Connect to 5VDC Link C power supply Configuration DIP switches Connect to serial (D-Sub 9) Audio IN Audio OUT Pos: 22 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-DST @ 6\mod_1304494100915_6.doc @ 50398 @ 3 2011-06-01...
  • Page 29: 3.6.13 Model K472-Dst

    Description 3.6.13 Model K472-DST CPU Unit Rear View Front View To CPU: DVI-D 1 Service port To CPU: USB 2.0 Connect to interconnect cable Link A To CPU: DVI-D 2 Connect to interconnect cable Connect to 5VDC Link B power supply Connect to interconnect cable Link C Configuration DIP switches...
  • Page 30: 3.6.14 Model K472-Dsta

    DXXi KVM Extender Pos: 23 /806-IHSE/Beschreibung/Geräteansichten/472-xx/Typ K472-DSTA @ 6\mod_1304494134196_6.doc @ 50416 @ 3 3.6.14 Model K472-DSTA CPU Unit Rear View Front View To CPU: DVI-D 1 Service port To CPU: USB 2.0 Connect to interconnect cable Link A To CPU: DVI-D 2...
  • Page 31 Connect to USB 2.0 devices 2 Link B Connect to 5VDC Connect to interconnect cable power supply Link C Connect to serial (D-Sub 9) Configuration DIP switches Audio IN Audio OUT Pos: 24 /806-IHSE/Beschreibung/Diagnose LEDs/UEB_Diagnose_LEDs @ 6\mod_1304584004723_6.doc @ 51146 @ 2 2011-06-01...
  • Page 32: Status Leds

    DXXi KVM Extender Status LEDs Pos: 25 /806-IHSE/Beschreibung/Diagnose LEDs/472-xx @ 6\mod_1304494283852_6.doc @ 50434 @ The KVM Extender is fitted with the following LEDs for status indication at CPU Unit and CON Unit: CPU Unit CPU Unit Rear View Front View...
  • Page 33 No connection via interconnect cable Link B Status Flashing Connection failing Video 2 Connection available (green, optional) No connection via interconnect cable Link C Status Flashing Connection failing Video 1 Connection available (green) Pos: 26 /806-IHSE/Installation/UEB_Installation @ 5\mod_1278574971589_6.doc @ 41768 @ 1 2011-06-01...
  • Page 34: Installation

    DXXi KVM Extender Installation Pos: 27 /806-IHSE/Installation/Lieferumfang prüfen/472-xx @ 6\mod_1304494398555_6.doc @ 50452 @ 2 Package Contents Your extender package contains the following items:  KVM Extender pair (CPU Unit and CON Unit)  2x 5VDC international power supply unit ...
  • Page 35: System Setup

    Connect the 5VDC power supply to the CPU Unit. Power up the system. To power up the system, the following sequence is recommended: Monitor – CON Unit – CPU Unit – source. Pos: 29 /806-IHSE/Installation/Installationsbeispiele/472-xx @ 6\mod_1304494567383_6.doc @ 50470 @ 2 2011-06-01...
  • Page 36: Example Applications

    DXXi KVM Extender Example Applications This section illustrates typical installations of KVM Extenders: Pos: 19 /806-IHSE/Installation/Installationsbeispiele/VAR_KVM_Single-/Dual-Head_USB 2.0 @ 5\mod_1278575500636_258.doc @ 41826 @ KVM Extender (Single-Head) KVM Extender (Dual-Head) 2011-06-01...
  • Page 37 KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with USB 2.0 devices) Pos: 30 /806-IHSE/Konfiguration/UEB_Konfiguration @ 5\mod_1278575517073_6.doc @ 41846 @ 1 2011-06-01...
  • Page 38: Configuration

    DXXi KVM Extender Configuration Pos: 31 /806-IHSE/Konfiguration/Übertragungsparameter/472-xx @ 6\mod_1304494757555_6.doc @ 50488 @ 2 Transmission Parameters In default configuration, the device adapts dynamically to monitor resolution and image content. This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory.
  • Page 39: Command Mode

    'Hot Key'-Code 'Hot Key' <Left Ctrl> + <Left Shift> + <i> 2x <Scroll> 2x <Left Shift> 2x <Left Ctrl> 2x <Left Alt> 2x <Right Shift> 2x <Right Ctrl> 2x <Right Alt> Pos: 34 /806-IHSE/Betrieb/UEB_Betrieb @ 5\mod_1278577614980_6.doc @ 41970 @ 1 2011-06-01...
  • Page 40: Operation

    DXXi KVM Extender Operation Pos: 35 /806-IHSE/Betrieb/Laden von DDC-Informationen/472-xx @ 6\mod_1304495057211_6.doc @ 50542 @ 2 Download of DDC Information Please make sure that the monitor is on (both monitors in case of Dual-Head devices). Disconnect the monitor cable from the CON Unit and connect the monitor cable again (In the case of Dual-Head devices, disconnect and connect monitor cables successively).
  • Page 41: Specifications

    Specifications Specifications Pos: 38 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 Interfaces Pos: 39 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link @ 5\mod_1278578254058_6.doc @ 42132 @ 3 7.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply to DVI-D Single Link norm can be transmitted. This includes e.g. monitor resolutions such as 1920x1200@60Hz, Full HD (1080p) or 2K HD (up to 2048x1152).
  • Page 42: Usb 2.0 (Transparent)

    HID devices allowed. To support other USB 'non-HID' devices, such as scanners, web cams or memory devices, choose our devices with transparent USB support. Pos: 42 /806-IHSE/Technische Daten/Schnittstellen/USB 2.0 (transparent) @ 5\mod_1278578316386_6.doc @ 42168 @ 3 7.1.4 USB 2.0 (transparent) KVM Extender models with transparent USB 2.0 support allow the...
  • Page 43 The following signals are transmitted Traffic Control (hardware handshake): RTS (Request To Send)   CTS (Clear To Send)  DTR (Data Terminal Ready)  DSR (Data Set Ready) Pos: 45 /806-IHSE/Technische Daten/Schnittstellen/Analoge Audio-Schnittstelle @ 5\mod_1291127716734_6.doc @ 44846 @ 3 2011-06-01...
  • Page 44: Analog Audio Interface

    Input Impedance 2x 3.5 mm stereo jack plug Connections CPU Unit (audio in & audio out) 2x 3.5 mm stereo jack plug Connections CON Unit (audio in & audio out) Pos: 46 /806-IHSE/Technische Daten/Verbindungskabel/UEB_Verbindungskabel @ 5\mod_1279191107845_6.doc @ 43870 @ 2 2011-06-01...
  • Page 45: Interconnect Cable

    400 m (1,300 ft) Multi-Mode 62.5μm 200 m (650 ft) Pos: 50 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (LWL)_Steckverbinder 477-xx @ 5\mod_1278954447542_258.doc @ 43738 @ Type of Connector SC Connector Connector Pos: 48 /806-IHSE/Technische Daten/Getestete Peripherie/UEB_Getestete Peripherie @ 5\mod_1278578478761_6.doc @ 42242 @ 2 2011-06-01...
  • Page 46: Supported Peripherals

    DXXi KVM Extender Supported Peripherals Pos: 49 /806-IHSE/Technische Daten/Getestete Peripherie/USB-HID-Geräte @ 5\mod_1278578523558_6.doc @ 42260 @ 3 7.3.1 USB-HID Devices The KVM Extender will support most USB-HID devices, including the vast majority of keyboards and mice currently on the market. Many other kinds...
  • Page 47: Connector Pinouts

    Specifications Connector Pinouts Pos: 52 /806-IHSE/Technische Daten/Pinbelegungen/Buchse DVI-D Single-Link @ 5\mod_1278578723073_6.doc @ 42333 @ Connector DVI-D Single-Link 1......8 C1 C2 17......24 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2 – 9 T.M.D.S data 1 – 17 T.M.D.S data 0 –...
  • Page 48 Internal use Hot Plug T.M.D.S clock – recognition Internal use Internal use n.c. Internal use Pos: 54 /806-IHSE/Technische Daten/Pinbelegungen/Buchse USB Typ B @ 5\mod_1278578750464_6.doc @ 42351 @ Connector USB Type B Picture Signal Color VCC (+5VDC) Data – White Data +...
  • Page 49 Picture Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 56 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ Connector Mini USB Type B Picture Signal Color VCC (+5VDC) Data – White ..5 Data + Green n.c.
  • Page 50: Power Supply

    180 x 130 x 43 mm (7.1" x 5.1" x 1.7") CPU Unit / CON Unit 290 x 200 x 140 mm (11.4" x 7.9" x 5.5") Shipping Box Pos: 64 /806-IHSE/Technische Daten/Transportgewicht /472-xx @ 6\mod_1304499336118_6.doc @ 50669 @ 2 2011-06-01...
  • Page 51: Shipping Weight

    Specifications Shipping Weight 0.8 kg (1.7 lb) CPU Unit / CON Unit 3.4 kg (7.5 lb) Shipping Box Pos: 65 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1 2011-06-01...
  • Page 52: Troubleshooting

    DXXi KVM Extender Troubleshooting Pos: 66 /806-IHSE/Hilfe im Problemfall/Bildausfall/472-xx @ 6\mod_1304499537868_6.doc @ 50687 @ 2 Blank Screen Diagnosis Possible Reason Measure LED Power off Power supply  Check power supply units and the connection to the power network. LED Link B / C Connection between ...
  • Page 53: Interference

    Wrong DIP switch  Select correct DIP switch settings settings in combination (see Chapter 5.1.1, Page 38). with Dual Link resolutions Pos: 68 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Anschluss/472-xx @ 6\mod_1304499779915_6.doc @ 50723 @ 2 USB-HID Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command ...
  • Page 54: Usb 2.0

    USB 2.0 device is not  Check installation at the CPU, without function supported also the necessary drivers.  New connection of the USB 2.0 device.  Contact dealer if necessary. Pos: 70 /806-IHSE/Technische Unterstützung/ATB_Technische Unterstützung @ 5\mod_1278579487089_6.doc @ 42650 @ 122 2011-06-01...
  • Page 55: Technical Support

    Note your RMA number visibly on your shipment. Devices that are sent in without a RMA number cannot be accepted. The shipment will be sent back without being opened, postage unpaid. Pos: 71 /806-IHSE/Zertifikate/UEB_Zertifikate @ 5\mod_1278579534933_6.doc @ 42668 @ 1 2011-06-01...
  • Page 56: Regulatory And Standards Compliance

    This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Pos: 73 /806-IHSE/Zertifikate/ATB_North American Regulatory Compliance_NUR in EN @ 5\mod_1280395355750_6.doc @ 43979 @ 2 2011-06-01...
  • Page 57: North American Regulatory Compliance

    All power supplies are certified to the relevant major international safety standards. Pos: 74 /806-IHSE/Zertifikate/ATB_WEEE @ 5\mod_1278579673292_6.doc @ 42704 @ 2 10.3 WEEE The manufacturer complies with the EC Directive 2002/96/EG on the prevention of waste electrical and electronic equipment (WEEE).
  • Page 58: Glossary

    DXXi KVM Extender Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation AES/EBU Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices. Cat X Any Cat 5e (Cat 6, Cat 7) cable The Color Graphics Adapter (CGA) is an old analog...
  • Page 59 Glossary Term Explanation DVI-I A combined signal (digital and analog) that allows running a VGA monitor at a DVI-I port – in contrast to DVI-D (see DVI). Fiber Single-mode or multi-mode fiber cables The Enhanced Graphics Adapter (EGA) is an old analog graphic standard, introduced by IBM in 1984.
  • Page 60 DXXi KVM Extender Term Explanation TOSLINK Standardized fiber connection system for digital transmission of audio signals (F05 plug connection) Triple-Head A system with three video connections USB-HID USB-HID devices (Human Interface Device) allow for data input. There is no need for a special driver during installation;...

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