Ihse DDXI User Manual

Ddxi dvi/vga kvm extender

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THE DDXI - DVI/VGA KVM EXTENDER FAMILY
Welcome to the DDXI DVI/VGA KVM Extender
Family!
Thank you for purchasing a DDXI DVI/VGA KVM Extender model! We appreciate
your business, and we think you'll appreciate the many ways that your enhanced
keyboard/video/mouse system will save you money, time, and effort.
That's because our DDXI DVI/VGA KVM Extender family is all about breaking away
from the traditional, expensive model of computer management. You know the one-
size-fits-all-even-if-it-doesn't model that says, "One computer gets one user station,
no more, no less." Why not a pair of user stations, each of which can control multiple
computers? Why not multiple user stations for the same computer?
With our DDXI DVI/VGA KVM Extender products, there's no reason why not. We
carry a broad line of robust solutions for all these applications. The DDXI DVI/VGA
KVM Extender family—the one-stop answer for all your KVM-extending needs!
This manual will tell you all about your new DDXi DVI/VGA KVM Extender, including
how to install, operate, and troubleshoot it. For an introduction to the Extender, see
Chapter 2. The Extender product codes covered in this manual are:
K439-0W: DDXi DVI/VGA KVM Extender over Cat5 – DVI/VGA only
K439-1W: DDXi DVI/VGA KVM Extender over Cat5 – PS/2
K437-0W: DDXi DVI/VGA KVM Extender over Multimode Fibre – DVI/VGA only
K437-1W: DDXi DVI/VGA KVM Extender over Multimode Fibre – PS/2
K438-0W: DDXi DVI/VGA KVM Extender over Singlemode Fibre – DVI/VGA only
K438-1W: DDXi DVI/VGA KVM Extender over Singlemode Fibre – PS/2
K442-2U: DDXi DVI/VGA KVM Extender over Multimode Fibre – USB
K443-2U: DDXi DVI/VGA KVM Extender over Singlemode Fibre – USB
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  • Page 1 Why not multiple user stations for the same computer? With our DDXI DVI/VGA KVM Extender products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. The DDXI DVI/VGA KVM Extender family—the one-stop answer for all your KVM-extending needs! This manual will tell you all about your new DDXi DVI/VGA KVM Extender, including how to install, operate, and troubleshoot it.
  • Page 2: Cautions And Notes

    DDXI DVI/VGA KVM EXTENDER FAMILY Copyrights and Trademarks ©2006. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
  • Page 3 EMPTY PAGE...
  • Page 4 DDXI DVI/VGA KVM EXTENDER FAMILY EUROPEAN UNION DECLARATION OF CONFORMITY This is to certify that, when installed and used according to the instructions in this manual, together with the specified cables and the maximum cable length <3m, the Units: K439-0W, K439-1W...
  • Page 5 CONTENTS Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation, please note the following installation guidelines: Do not use CATx-devices to link between buildings – please use fiber devices. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to •...
  • Page 6: Table Of Contents

    DDXI DVI/VGA KVM EXTENDER FAMILY Contents 1. Quick Setup Video Input/Output Command Summary 2. Overview 11 Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation Package Contents Interconnection Cable Requirements System Setup Diagnostic LEDs Access Switching Private Mode 4.
  • Page 7 CONTENTS Appendix B: Rack Mount Options Appendix C: System Upgrade & Dual Access Appendix D: Video Modes and Frame Rates Appendix E: USB – High Power/Low Power Appendix F: Audio/Serial Upgrade Appendix G: Calling Technical Support Appendix H: Specifications Appendix I: Connectors and Cables...
  • Page 8: Quick Setup

    DDXI DVI/VGA KVM EXTENDER FAMILY Quick Setup This section briefly describes how to install your DDXI DVI/VGA KVM-Extender and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Refer to the command summary on page 10 when following this procedure.
  • Page 9: Video Input/Output

    QUICK SETUP Video Input/Output If possible, always use DVI output from your computer’s video card and DVI input to a monitor. This provides the optimum video signal. If you use a VGA output from your graphic source, the DVI-KVM Local unit must digitize the signal prior to transmission. Similarly, if your remote TFT screen uses a VGA input, it must digitize the signal from the Remote unit.
  • Page 10: Command Summary

    DDXI DVI/VGA KVM EXTENDER FAMILY Command Summary The following table summarizes the ‘hot’ key command sequences used in system configuration and video tuning on a Remote unit console. Command Keyboard Terminal or at Remote unit Windows Utility program* <Left Control>...
  • Page 11: Overview

    (see Figure 1). Local units offer dual access, allowing the connection of a second user console close to the computer. With the optional upgrade kit, you can also use DDXI DVI/VGA KVM Extender units to communicate stereo audio and serial port signals.
  • Page 12 DDXI DVI/VGA KVM EXTENDER FAMILY Local Access LOCAL unit KVM extension over CATx or fiber optic cables. REMOTE unit Dual Video Support Serial/Audio and USB extension options Figure 1 KVM extender system...
  • Page 13: Features

    OVERVIEW Features All members of the DDXI DVI/VGA KVM Extender Series offer the following features: Support for high video resolution over extended distances: • 1600x1200@60Hz over all allowed distances - all lower resolutions with refresh rates of at least 75Hz An optional available device with higher data transfer (2,5GBit/sec) allows a •...
  • Page 14: Product Range

    DDXI DVI/VGA KVM EXTENDER FAMILY Product Range There are eight products in the range and various upgrade kits: DVI/VGA-only devices K439-0W DVI Upgrade kit for additional video channel – CATx (also as option for Dual Head) K437-0W DVI Upgrade kit for additional video channel –...
  • Page 15: Compatibility

    OVERVIEW Compatibility Interface Compatibility PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards • with enhanced features may also be supported with custom firmware. PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. • Audio: Input and output are line-level. Amplified speakers are required. A •...
  • Page 16: How To Use This Guide

    DDXI DVI/VGA KVM EXTENDER FAMILY How to Use This Guide This guide describes the installation and configuration of the DDXI DVI/VGA KVM Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection &...
  • Page 17: Installation

    For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the DDXI DVI/VGA KVM-Extender more conveniently.
  • Page 18: Interconnection Cable Requirements

    DDXI DVI/VGA KVM EXTENDER FAMILY Interconnection Cable Requirements To connect the Local and Remote units you will need: CATx Modules: S/UTP (CAT5) cable acc. to EIA/TIA 56A or TSB 36 or Digital • STP 17-03170. Four pairs AWG 24. Pinout acc. EIA/TIA 568A (10BaseT).
  • Page 19: System Setup

    INSTALLATION System Setup To install your DDXI DVI/VGA KVM Extender system: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote unit as shown in Figure 2 (K439-1W), Figure 4 (K437-1W/K438-1W) or Figure 6 (K442-2U/K443- 2U). These ports may also be attached to the CPU side of a KVM switch in order to have a Remote CPU.
  • Page 20 DDXI DVI/VGA KVM EXTENDER FAMILY INTERCONNECT – carries video and Connect to PS/2 keyboard and data signals – connect to Local unit mouse using supplied cables with CATx cable Programming connector – DVI-I Connector – DVI and Connect to 6V for firmware upgrades VGA output –...
  • Page 21 INSTALLATION INTERCONNECT – carries video Connect PS/2 keyboard and and data signals – connect to mouse Local unit Programming connector – DVI-I Connector – DVI and Connect 6V for firmware upgrades VGA output – connect to Power supply Remote console monitor Figure 4 K437-1W/K438-1W Remote Unit INTERCONNECT –...
  • Page 22 DDXI DVI/VGA KVM EXTENDER FAMILY 4xUSB connectors for Connect 5V INTERCONNECT – carries keyboard, mouse and other Power supply for video and data signals – devices, for example, printer USB high power connect to Local unit Power Programming connector –...
  • Page 23: Diagnostic Leds

    Status, Device Ready and Video Signal. The Indicator LEDs are located in the same positions on all models in the DDXI DVI/VGA KVM Extender range. The Communication Error and Link Status LEDs are to the left and right, respectively, of the Interconnect sockets.
  • Page 24: Access Switching

    DDXI DVI/VGA KVM EXTENDER FAMILY Access Switching PS/2 variants of the DDXI DVI/VGA KVM Extender series offer dual access through both Local and Remote consoles (see Figure 1). Keyboard and mouse activity operates on a first-come, first-served basis. When the keyboard and mouse is in use at one console, the Extender blocks access at the other until there is no keyboard or mouse activity for a defined period –...
  • Page 25: Device Control

    DEVICE CONTROL Device Control If you are using the DVI output from your video card and the DVI input to a TFT monitor, no adjustment should be required. In other cases, when the video signal is converted between analog and digital formats, either by the Local unit and/or the monitor, you may need to optimize the video signal using the Extender’s on-screen display (OSD).
  • Page 26: Opening The Osd

    DDXI DVI/VGA KVM EXTENDER FAMILY Opening the OSD You can access the OSD in two ways: Using the keyboard attached to the Remote Unit: • Note. On USB devices (K442-2U/K443-2U) or DVI upgrade kits (K347-0W/K438- 0W/K439-0W), keyboard access is not available. Please use the other method: Using our small WINDOWS™...
  • Page 27 DEVICE CONTROL Modul Name : DVI-KVM-12lo Version : Vers.1.3 Date : 03/05/15 To navigate within the OSD: Use the <L> and <R> keys to highlight a submenu and/or function. • Press the <S> key to select the highlighted submenu or function. •...
  • Page 28: Using The Osd

    DDXI DVI/VGA KVM EXTENDER FAMILY Using the OSD The OSD is an icon-based utility. The top line of symbols shows the main menu categories: Input Select Specify whether the input is analog (VGA) or digital (DVI) Scale Mode Choose whether transmission occurs at the original screen resolution (“transparent”) or the Extender imposes a fixed resolution.
  • Page 29 DEVICE CONTROL In many cases, after you have chosen a new setting, the OSD displays the following confirmation message: Highlight the Yes button and press the Enter key (<S> key on terminal or in Windows program) to confirm your choice. Alternatively, highlight the No button and press the Enter key (<S>...
  • Page 30 DDXI DVI/VGA KVM EXTENDER FAMILY Input Select Some graphic cards are equipped with both DVI and VGA outputs. On powering up the CPU, the Extender system uses the first detected signal unless you explicitly specify the input type. Use the Input Select menu to specify the type of video signal to be used by the Local unit.
  • Page 31 DEVICE CONTROL Brightness/Contrast Use this menu to adjust the brightness and contrast of the video image, or to adjust the black level of an LCD display. Adjust Brightness Adjust Contrast Adjust Black level Return to main menu Figure 12 Brightness-Contrast menu Select Colors and Color Temperatures Use the Colors menu to adjust the color balance of the video image.
  • Page 32 DDXI DVI/VGA KVM EXTENDER FAMILY Color Temperature Use the Color Temperature submenu to set up the color profile in RGB color space or by using one of five predefined color temperatures. To view this menu, select the Colors icon from the main menu and then select the Color Temperature icon.
  • Page 33 DEVICE CONTROL Tools Use the Tools menu to set the position and size of the OSD window, adjust the sharpness for a fixed resolution setting, set the color depth, reset the Extender system to its factory default settings or provide a test pattern. Set the position of the OSD window (see OSD, page 37) Reset Extender to factory default settings...
  • Page 34 DDXI DVI/VGA KVM EXTENDER FAMILY Factory Reset Use the Factory Reset submenu to reset the unit to factory defaults, save user presets or restore user presets Factory Reset: Restore originally equipped Setup data Restore User Data: Restore previously saved User data...
  • Page 35 DEVICE CONTROL Color Depth Use the Color Depth submenu to select the color depth of the transmitted screen picture. Transmissions can be in high color mode or low color mode. High color mode produces a better quality image but results in a lower frame rate (fps).
  • Page 36: Monitor Setup

    DDXI DVI/VGA KVM EXTENDER FAMILY Monitor Setup This procedure is designed to correct for discrepancies in the video signal due to analog/digital video conversion by the Monitor. You do not need to follow this procedure if you have: A CRT monitor connected to the Remote unit through the VGA input •...
  • Page 37: Extender Setup

    EXTENDER SETUP Extender Setup Overview You need to optimize the video signal across your Extender system if it undergoes one or more conversions between analog and digital formats. The exact procedure depends on your Extender setup: Monitor Graphic Monitor Input Video Optimization Procedure(s) s card type...
  • Page 38: Setup Instructions For Vga Input

    DDXI DVI/VGA KVM EXTENDER FAMILY Setup Instructions for VGA Input This procedure is designed to correct for discrepancies in the video signal due to analog/digital video conversion by the Extender system. You do not need to follow this procedure if you have a DVI graphics card connected to the Local unit. In this case, the video signal remains in a digital format through the Extender system.
  • Page 39 EXTENDER SETUP With a poorly adjusted pixel clock you may see one or more vertical areas, where the lines are smeared (see Figure 21a): Return to the OSD utility and select the menu command: Manually adjust the number of pixels per line (Pixelclock) from the Image menu.
  • Page 40: Troubleshooting

    DDXI DVI/VGA KVM EXTENDER FAMILY Troubleshooting Video There isn’t a picture. Check the power supply connection at the Local unit. Is the Device Ready (Red LED) at the Local unit illuminated (see page 23)? If not, the internal power-supply may be damaged or there may be an internal error.
  • Page 41: Keyboard & Mouse

    TROUBLESHOOTING There is horizontal jitter on the picture. The pixel clock and/or phase is misaligned: Refer to page 38. Characters are smeared. The phase is misaligned: Refer to page 38. Thin vertical lines are missing. The phase is misaligned: Refer to page 38. Colored areas of the screen look like an oil film.
  • Page 42: Appendix A: Example Applications

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix A: Example Applications This section illustrates some specific applications using Extender units: USB fiber with local access (Figure 22). • CATx with audio/serial support in dual wide housing (Figure 23). • Dual Head application with PS/2 keyboard/mouse, USB support and audio/serial •...
  • Page 43 APPENDIX A: EXAMPLE APPLICATIONS PS/2 keyboard and Local console mouse, graphics and audio/serial output Local Unit K439-1W and 421-AU units in double width housing (437-G2) Remote Unit Remote console Audio/serial extension Figure 23 CATx application with local access and audio/serial extension...
  • Page 44 DDXI DVI/VGA KVM EXTENDER FAMILY Local USB, graphics and console with audio/serial output dual video Local Unit K442-2U, K437-0W and 421-AU units in 19” 1U rack Remote Unit Remote Secondary Audio/serial console video devices USB devices Figure 24 Dual Head application with PS/2, USB and audio/serial...
  • Page 45 APPENDIX A: EXAMPLE APPLICATIONS 3 x CPU PS/2 keyboard/mouse, dual graphics output Local Unit 3x K438-1W and 3x K438-0W units in 19” 2U rack Remote Unit Remote console with Remote console with secondary video secondary video Remote console with secondary video Figure 25 Multiple dual head application...
  • Page 46: Appendix B: Rack Mount Options

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix B: Rack Mount Options Extender units can be mounted in a 19” rack using the mounting kit: DVI-KVM-Rackmount Kit This contains the following parts: Narrow strip Two small blanking plates Wide blanking plate Base plate...
  • Page 47 APPENDIX B: RACK MOUNT OPTIONS The kit allows you to mount various combinations of regular and double width housings: 1. One regular unit (using two small plates) 2. Two regular units (using one small plate) 3. Mounting of three regular units 4.
  • Page 48: Appendix C: System Upgrade & Dual Access

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix C: System Upgrade & Dual Access System Update / Onboard Programming It is occasionally necessary to update the firmware of the system. Normally, this procedure is carried out in the factory. If you want to update the firmware yourself, contact Technical Support.
  • Page 49: Appendix D: Video Modes And Frame Rates

    APPENDIX D: VIDEO MODES AND FRAME RATES Appendix D: Video Modes and Frame Rates The following table shows the video modes supported by the DDXI DVI/VGA KVM Extender series and the expected frame rates (in brackets the frame rates using a 2.5GBit module) over fiber and CATx interconnects at both high color (hiCol) and low...
  • Page 50 OSD. The human eye is not able to discern more than 15 fps as single pictures. Your DDXI DVI/VGA KVM Extender is therefore suitable for displaying streaming video in the highest resolution.
  • Page 51: Appendix E: Usb - High Power/Low Power

    APPENDIX E: USB – HIGH POWER/LOW POWER Appendix E: USB – High Power/Low Power The USB specification allows low power and high power devices to be attached to, and powered through, the USB hub. Power consumption may exceed the internal power capabilities of the Extender if you attach more than one high power device to the Remote Unit hub.
  • Page 52: Appendix F: Audio/Serial Upgrade

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix F: Audio/Serial Upgrade The Audio/Serial Upgrade option consists of daughter boards that allow bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and VGA/DVI video.
  • Page 53 APPENDIX F: AUDIO/SERIAL UPGRADE Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link.
  • Page 54: Appendix G: Calling Technical Support

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix G: Calling Technical Support If you determine that your DDXI DVI/VGA KVM Extender is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Technical Support at. Before you do, make a record of the history of the problem. We will be able to...
  • Page 55: Appendix H: Specifications

    APPENDIX H: SPECIFICATIONS Appendix H: Specifications Power Requirements Voltage PSU: 90..240VAC-0.5A-47..63Hz/ 6VDC-2000 mA Power required Local Unit: approx. 8W Remote Unit without keyboard: approx. 8W Remote Unit with keyboard: approx. 9.5W Voltage PSU: 90..240VAC-0.5A-47..63Hz/5VDC-2400 mA Power required Remote Unit USB port with multiple high power devices, bus powered: approx.
  • Page 56 DDXI DVI/VGA KVM EXTENDER FAMILY Type of Interconnection Cable CATx Installation cable S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or AWG24 Digital STP 17-03170. Four pairs AWG 24. Wiring acc. EIA/TIA 568A (10BaseT). CATx Patchcable AWG26/7 S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or Digital STP 17-03170.
  • Page 57 APPENDIX H: SPECIFICATIONS Serial Interface (Available with Serial/Audio Upgrade option only) Serial Speed Up to a maximum of 19,200 Baud Serial Data Format Format Independent Flow Control RTS, CTS, DTR, DSR are sent across link Audio Interface (Available with Serial/Audio Upgrade option only) Description Bi-directional stereo audio link Transmission Method...
  • Page 58: Appendix I: Connectors And Cables

    DDXI DVI/VGA KVM EXTENDER FAMILY Appendix I: Connectors and Cables Extender Connector Pinouts DVI-I Female connector (on all units) C1 C2 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+ T.M.D.S data 1+...
  • Page 59 APPENDIX I: CONNECTORS AND CABLES Mouse In/Out 6 pin miniDIN female Signal MOUSE DATA n.c. MOUSE CLOCK n.c. Keyboard In/Out 6 pin miniDIN female Signal KEYBOARD DATA n.c. KEYBOARD CLOCK n.c.
  • Page 60 DDXI DVI/VGA KVM EXTENDER FAMILY Programming Signal TxD (to PC RxD) RxD (from PC TxD) DTR from PC Power Signal Earth n.c. +6VDC Housing Shield...
  • Page 61 APPENDIX I: CONNECTORS AND CABLES Adapter Cables DVI/VGA Adapter Remote/Local Unit: DVI-I male connector Monitor: HD15 female connector Signal Signal DDC Input (SCL) DDC Input (SCL) DDC Output(SDA) DDC Output (SDA) Analog VSYNC Analog VSYNC Analog Red Analog Red Analog Green Analog Green Analog Blue Analog Blue...
  • Page 62 DDXI DVI/VGA KVM EXTENDER FAMILY Local unit VGA/DVI Adapter CPU Graphics card: HD15 male connector Local Unit: DVI-I male connector Signal Signal DDC Input (SCL) DDC Input (SCL) DDC Output (SDA) DDC Output(SDA) Analog VSYNC Analog VSYNC Analog Red Analog Red...
  • Page 63 APPENDIX I: CONNECTORS AND CABLES CATx Cable and Connector...
  • Page 64 NOTES...

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