Ihse K477 series User Manual

Ihse K477 series User Manual

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Draco
compact DVI
K477 Series
KVM Extender

User Manual

Edition: 2015-11-18
IHSE GmbH
Maybachstraße 11
88094 Oberteuringen
Germany
info@ihse.com
www.ihse.com
phone: +49 7546-9248-0
fax: +49 7546-9248-48

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Summary of Contents for Ihse K477 series

  • Page 1: User Manual

    Draco compact DVI K477 Series KVM Extender User Manual Edition: 2015-11-18    IHSE GmbH Maybachstraße 11 88094 Oberteuringen Germany    info@ihse.com www.ihse.com phone: +49 7546-9248-0 fax: +49 7546-9248-48...
  • Page 2 Draco KVM Extender Copyright © 2015. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents About This Manual ............... 6 Scope.................. 6 Validity ................6 Cautions and Notes ............6 Safety Instructions ............... 7 Description ................... 8 Application ................8 System Overview ..............9 Product Range ..............10 Upgrade Kits ..............11 Accessories............... 11 Device Views ..............
  • Page 4 Draco KVM Extender 3.7.3 Status USB 2.0 (Option)........26 3.7.4 Status VGA / DVI-I (Option) ........ 28 Installation .................. 29 Package Contents............. 29 System Setup..............31 4.2.1 KVM Extender Setup .......... 31 4.2.2 Setup of Optional Modules........32 Example Applications............33 Configuration................
  • Page 5 Certificates.................. 67 10.1 CE Declaration Of Conformity........... 67 10.2 North American Regulatory Compliance ......68 10.3 WEEE ................68 10.4 RoHS/RoHS 2..............68 Glossary..................69 Pos: 1 /806-IHSE/Zu diesem Handbuch/ATB_Zu diesem Handbuch @ 5\mod_1278573163276_6.doc @ 41510 @ 1222 @ 1 2015-11-18...
  • Page 6: About This Manual

    This symbol indicates important information to help you make the best use of this product. This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way. Pos: 2 /806-IHSE/Sicherheitshinweise/ATB_Sicherheitshinweise @ 5\mod_1278573321245_6.doc @ 41528 @ 1 @ 1 2015-11-18...
  • Page 7: Safety Instructions

     Do not attempt to open or repair the KVM Extender. There are no user serviceable parts inside.  Please contact your dealer or manufacturer if there is a fault. Pos: 3 /806-IHSE/Beschreibung/UEB_Beschreibung @ 5\mod_1278573379151_6.doc @ 41546 @ 1 @ 1 2015-11-18...
  • Page 8: Description

    Draco KVM Extender Description Pos: 4 /806-IHSE/Beschreibung/Verwendungszweck/VAR_KVM_Cat X / Glasfaser @ 5\mod_1278933037886_6.doc @ 42823 @ 2 @ 1 Application The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices).
  • Page 9: System Overview

    Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with 2x USB 2.0 devices) See Chapter 4.3, Page 33 for installation examples. Pos: 6 /806-IHSE/Beschreibung/Gerätetypen/477-xx_COMP @ 5\mod_1291120125984_6.doc @ 44563 @ 2 @ 1 2015-11-18...
  • Page 10: Product Range

    Example K477-1SHC: CPU Unit: L477-1SHC  CON Unit: R477-1SHC  All devices in the K477 series are technically compatible with devices in the K474 series. Pos: 7 /806-IHSE/Beschreibung/Einbauoptionen/477-xx @ 5\mod_1278933558855_6.doc @ 42879 @ 2 @ 1 2015-11-18...
  • Page 11: Upgrade Kits

    Please note that you will need at least 0,5 U (height unit) for the ventilation above the extenders, if you mount them into racks. Pos: 8 /806-IHSE/Beschreibung/Zubehör/477-xx_COMP @ 5\mod_1291120662750_6.doc @ 44582 @ 2 @ 1 Accessories Model...
  • Page 12: Device Views

    Service port Connect to interconnect cable Connect to interconnect cable To CPU: USB-HID Connect to USB-HID devices To CPU: DVI-D Connect to DVI monitor Pos: 12 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SECA (mit Analog-Audio / Seriell) @ 5\mod_1291647476005_6.doc @ 45820 @ 3 @ 1 2015-11-18...
  • Page 13: Model K477-1Seca (Analog Audio / Serial)

    Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 13 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SESA / -1SEXA (mit Analog-Audio / Seriell) @ 5\mod_1291647640927_6.doc @ 45838 @ 3 @ 1 2015-11-18...
  • Page 14: Model K477-1Sesa / -1Sexa (Analog Audio / Serial)

    Connect to serial (D-Sub 9) Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 14 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SECD (mit Digital-Audio) @ 5\mod_1291647722818_6.doc @ 45856 @ 3 @ 1 2015-11-18...
  • Page 15: Model K477-1Secd (Digital Audio)

    S/PDIF output (RCA) AES/EBU input (Mini-XLR) AES/EBU output (Mini-XLR) S/PDIF input (TOSLINK) S/PDIF output (TOSLINK) To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 15 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SESD / -1SEXD (mit Digital-Audio) @ 5\mod_1291647770271_6.doc @ 45874 @ 3 @ 1 2015-11-18...
  • Page 16: Model K477-1Sesd / -1Sexd (Digital Audio)

    S/PDIF output (RCA) AES/EBU input (Mini-XLR) AES/EBU output (Mini-XLR) S/PDIF input (TOSLINK) S/PDIF output (TOSLINK) To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 16 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1STC (USB 2.0 Cat X) @ 6\mod_1299603229062_6.doc @ 49190 @ 3 @ 1 2015-11-18...
  • Page 17: Model K477-1Stc (Usb 2.0 Cat X)

    Service port 2 Service port 2 Connect to interconnect cable 2 Connect to interconnect cable 2 To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 17 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1STS (USB 2.0 Glasfaser) @ 6\mod_1299603305359_6.doc @ 49208 @ 3 @ 1 2015-11-18...
  • Page 18: Model K477-1Sts (Usb 2.0 Fiber)

    Service port 2 Service port 2 Connect to interconnect cable 2 Connect to interconnect cable 2 To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 18 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SHCV (Single-Head Cat X mit VGA) @ 5\mod_1291647850286_6.doc @ 45892 @ 3 @ 1 2015-11-18...
  • Page 19: Model K477-1Shcv (Single-Head Cat X With Vga)

    IR receiver for remote control CPU Unit CON Unit Front View Front View IR receiver for remote control IR receiver for remote control Pos: 19 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SHSV / -1SHXV (Glasfaser mit VGA) @ 5\mod_1291647910318_6.doc @ 45910 @ 3 @ 1 2015-11-18...
  • Page 20: Model K477-1Shsv / -1Shxv (Fiber With Vga)

    Service port (DVI-I) IR receiver for remote control CPU Unit CON Unit Front View Front View IR receiver for remote control IR receiver for remote control Pos: 20 /806-IHSE/Beschreibung/Geräteansichten/477-xx/2S4C (Dual-Head Cat X) @ 5\mod_1278934890730_6.doc @ 42958 @ 3 @ 1 2015-11-18...
  • Page 21: Model K477-2S4C (Dual-Head Cat X)

    Connect to interconnect Connect to interconnect cable 2 cable 2 To CPU: USB-HID 2 Connect to USB-HID devices 2 To CPU: DVI-D 2 Connect to DVI monitor 2 Pos: 21 /806-IHSE/Beschreibung/Geräteansichten/477-xx/2S4S_2S4X (Dual-Head Glasfaser) @ 5\mod_1278935028198_6.doc @ 42976 @ 3 @ 1 2015-11-18...
  • Page 22: Model K477-2S4S / -2S4X (Dual-Head Fiber)

    Connect to interconnect Connect to interconnect cable 2 cable 2 To CPU: USB-HID 2 Connect to USB-HID devices 2 To CPU: DVI-D 2 Connect to DVI monitor 2 Pos: 22 /806-IHSE/Beschreibung/Diagnose LEDs/477-xx_COMP @ 5\mod_1291121862656_6.doc @ 44702 @ 23333 @ 1 2015-11-18...
  • Page 23: Status Leds

    Description Status LEDs The KVM Extender is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status. 1 1 1 2 Rear View Front View LED 1 and 2: Connection Status Pos.
  • Page 24: Status Digital Audio (Option)

    Draco KVM Extender 3.7.1 Status Digital Audio (Option) The KVM Extender with optional digital audio is fitted with a further multi- color LED on the rear side for indication of the connection status: CPU Unit CON Unit Rear View Rear View LED 1: Digital Audio Status LED color Description...
  • Page 25: Status Usb-Hid Add-On (Option)

    Description 3.7.2 Status USB-HID Add-On (Option) The KVM Extender with optional USB-HID is fitted with three further LEDs on the rear side for indication of the connection status: CPU Unit CON Unit Rear View Rear View Pos. LED Status Description 1, 2 Device LED No USB-HID device or not supported...
  • Page 26: Status Usb 2.0 (Option)

    Draco KVM Extender 3.7.3 Status USB 2.0 (Option) The KVM Extender with optional USB 2.0 is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status. CPU Unit CON Unit Rear View...
  • Page 27 Description LED 3: USB 2.0 Status LED color Description Device ready Green Only connection available, no USB 2.0 signal Green / Connection available, no USB 2.0 device light blue connected (only CON unit) flashing Connection and USB 2.0 signal available Light blue (operating status) 2015-11-18...
  • Page 28: Status Vga / Dvi-I (Option)

    Video signal not supported; monitor not detected Green Video signal supported; monitor not detected Blue No video signal; monitor detected Violet Video signal not supported; monitor detected Light blue Video signal supported; monitor detected Pos: 23 /806-IHSE/Installation/UEB_Installation @ 5\mod_1278574971589_6.doc @ 41768 @ 1 @ 1 2015-11-18...
  • Page 29: Installation

    Installation Installation Pos: 24 /806-IHSE/Installation/Lieferumfang prüfen/477-xx_COMP @ 5\mod_1291123475078_6.doc @ 44730 @ 2 @ 1 Package Contents Your extender package contains the following items:  KVM Extender pair (CPU Unit and CON Unit)  2x 5VDC international power supply unit ...
  • Page 30 USB cable (1.8 m, USB type A to type B) Additional content for VGA option (replaces DVI-D cable):  VGA cable (1.8 m, VGA male to DVI-I male) If anything is missing, contact your dealer. Pos: 25 /806-IHSE/Installation/System anschließen/477-xx_COMP @ 5\mod_1291123779531_6.doc @ 44749 @ 233 @ 1 2015-11-18...
  • Page 31: System Setup

    Installation System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently.
  • Page 32: Setup Of Optional Modules

    USB-HID devices 2). USB 2.0 Add-On Option: Connect the CPU to the CPU Unit (USB 2.0). Connect the USB 2.0 devices to the CON Unit (Connect to USB 2.0 devices). Pos: 26 /806-IHSE/Installation/Installationsbeispiele/UEB_Installationsbeispiele @ 5\mod_1278581564870_6.doc @ 42759 @ 2 @ 1 2015-11-18...
  • Page 33: Example Applications

    Installation Example Applications This section illustrates typical installations of KVM Extenders: Pos: 27 /806-IHSE/Installation/Installationsbeispiele/477-xx_COMP @ 5\mod_1291124264328_6.doc @ 44767 @ @ 1 KVM Extender (Single-Head) KVM Extender (Single-Head with Digital / Analog Audio) 2015-11-18...
  • Page 34 Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with 2x USB 2.0 devices) Audio sink (optional, only with devices with Analog Audio / Serial option or Digital Audio option) Pos: 28 /806-IHSE/Konfiguration/UEB_Konfiguration @ 5\mod_1278575517073_6.doc @ 41846 @ 1 @ 1 2015-11-18...
  • Page 35: Configuration

    Configuration Configuration Pos: 29 /806-IHSE/Konfiguration/Übertragungsparameter/477-xx @ 5\mod_1278937002401_6.doc @ 43075 @ 2 @ 1 Transmission Parameters The device operates with a proprietary compression method. In default configuration, the device adapts dynamically to monitor resolution and image content. This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory.
  • Page 36: Command Mode

    Draco KVM Extender Pos: 31 /806-IHSE/Konfiguration/Kommando-Modus/VAR_KVM_USB-HID @ 5\mod_1278577943980_6.doc @ 42024 @ 2 @ 1 Command Mode During normal use, the console keyboard functions in the usual manner. However, for all KVM Extenders with USB-HID support, you can set the keyboard into a Command Mode by using a specific 'Hot Key' sequence.
  • Page 37: Usb-Hid Ghosting

    In order to set a 'Hot Key' back to default settings, press the key combination <Right Shift> + <Del> within 5 s after plugging in a keyboard. Pos: 32 /806-IHSE/Konfiguration/USB-HID-Ghosting/K477_USB-HID-Ghosting @ 9\mod_1362404683851_6.doc @ 71192 @ 2 @ 1 USB-HID Ghosting This function allows specific keyboard and mice descriptors (device descriptions) to be permanently stored in the CPU unit.
  • Page 38: Configuration File

    When using a USB combo device as a USB-HID input device, switching to a CPU Unit with activated USB-HID Ghosting may cause limited functionality. Pos: 33 /806-IHSE/Konfiguration/474_Konfigurationsdatei/474-xx 477-xx 481-xx 482-xx 483-xx @ 7\mod_1331801555639_6.doc @ 58172 @ 2333 @ 1 Configuration File The KVM Extender contains a configuration file (Config.txt) to set specific parameters and to read out device and video information.
  • Page 39: Parameters For Cpu Units

    Configuration 5.5.1 Parameters for CPU Units You can write the following parameters into the configuration file of a CPU Unit. DDC-Management Parameter Function ENAHPDET Enable hotplug switch for K238-5x series LOCKEDID Activate DDC write protection Digital-Audio Parameter Function SRC32000 Activate sample rate conversion, sample rate 32 kHz (only with digital audio upgrade module) SRC44100 Activate sample rate conversion, sample rate...
  • Page 40: Parameters For Con Units

    Draco KVM Extender Shared Operation Parameter Function KBDCON Activate Keyboard Connect (only with redundant CPU Units) Activate Mouse Connect (only with redundant MOUCON CPU Units) RELEASETIME=n Release timer n = 0...9 seconds for Mouse and Keyboard Connect, without parameter = 10 seconds General Settings Parameter...
  • Page 41: Parameters For Cpu Und Con Units

    USB-HID CON upgrade module) USB 2.0 embedded Parameter Function Activate USB 1.1 mode for USB 2.0 embedded ENAUSB11 upgrade modules (only with USB 2.0 embedded upgrade module) Pos: 34 /806-IHSE/Betrieb/UEB_Betrieb @ 5\mod_1278577614980_6.doc @ 41970 @ 1 @ 1 2015-11-18...
  • Page 42: Operation

    The DDC information of the console monitor was loaded once. Reloading is possible by repeating the operation. Pos: 36 /806-IHSE/Betrieb/Parallelbetrieb/474-xx_Parallelbedienung redundanter CPU Units @ 9\mod_1373962269987_6.doc @ 77387 @ 2 @ 1 Shared Operation of redundant CPU Units CPU Units with a redundant connector for interconnect cables offer the possibility for a competing control by two connected CON Units.
  • Page 43 When using redundant CPU Units in combination with a KVM matrix, the function of competing control will be automatically deactivated in the extender and will have to be performed by the KVM matrix. Pos: 37 /806-IHSE/Technische Daten/UEB_Technische Daten @ 5\mod_1278578165261_6.doc @ 42096 @ 1 @ 1 2015-11-18...
  • Page 44: Specifications

    Specifications Pos: 38 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 @ 1 Interfaces Pos: 39 /806-IHSE/Technische Daten/Schnittstellen/Serielle Schnittstelle @ 5\mod_1291127444390_6.doc @ 44828 @ 3 @ 1 Pos: 40 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link @ 5\mod_1278578254058_6.doc @ 42132 @ 3 @ 1 7.1.1 DVI-D Single Link The video interface supports the DVI-D protocol.
  • Page 45: Usb 2.0 (Transparent)

    Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ45 connectors at both ends. All four cable wire pairs are used. Pos: 45 /806-IHSE/Technische Daten/Schnittstellen/Glasfaser SFP Typ LC @ 5\mod_1278937700855_6.doc @ 43149 @ 3 @ 1 7.1.6 Fiber SFP Type LC (Interconnect) Communication of fiber devices is performed via Gigabit SFPs that are connected to suitable fibers fitted with connectors type LC ().
  • Page 46: Serial Interface

    The following signals are transmitted (hardware handshake):  RTS (Request To Send)  CTS (Clear To Send) DTR (Data Terminal Ready)   DSR (Data Set Ready) Pos: 47 /806-IHSE/Technische Daten/Schnittstellen/Analoge Audio-Schnittstelle @ 5\mod_1291127716734_6.doc @ 44846 @ 3 @ 1 2015-11-18...
  • Page 47: Analog Audio Interface

    2x 3.5 mm stereo jack plug (audio in & audio out) Connections CON Unit 2x 3.5 mm stereo jack plug (audio in & audio out) Pos: 48 /806-IHSE/Technische Daten/Schnittstellen/477-xx (Digital Audio-Schnittstellen) @ 6\mod_1304585776832_6.doc @ 51309 @ 3 @ 1 2015-11-18...
  • Page 48: Digital Audio Interface

    Draco KVM Extender 7.1.9 Digital Audio Interface The digital audio option supports the unidirectional transmission of digital audio data. Up to three sources can be connected to the CPU Unit. The active source is transmitted. If several sources are active, the XLR signal takes priority, otherwise the first active signal.
  • Page 49: Interconnect Cable

    Optical (S/PDIF; TOSLINK) Pos: 49 /806-IHSE/Technische Daten/Verbindungskabel/UEB_Verbindungskabel @ 5\mod_1279191107845_6.doc @ 43870 @ 2 @ 1 Interconnect Cable Pos: 50 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (Cat X) @ 5\mod_1278578406026_6.doc @ 42205 @ 3 @ 1 7.2.1 Cat X A point-to-point connection is required. Operation with several patch fields is possible.
  • Page 50 The use of flexible cables (patch cables) type AWG26/8 is possible, however the maximum possible extension distance is halved. Pos: 51 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (Cat X)_Kabellänge 477-xx @ 5\mod_1278937761105_6.doc @ 43167 @ @ 1 Maximum Acceptable Cable Length Cat X Installation Cable...
  • Page 51: Fiber

    Pos: 53 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (LWL)_Steckverbinder 477-xx @ 5\mod_1278954447542_6.doc @ 43740 @ @ 1 Type of Connector Connector LC Connector Pos: 54 /806-IHSE/Technische Daten/Unterstützte Peripherie/UEB_Unterstützte Peripherie @ 5\mod_1278578478761_6.doc @ 42242 @ 2 @ 1 2015-11-18...
  • Page 52: Supported Peripherals

    Draco KVM Extender Supported Peripherals Pos: 55 /806-IHSE/Technische Daten/Unterstützte Peripherie/USB-HID-Geräte @ 5\mod_1278578523558_6.doc @ 42260 @ 3 @ 1 7.3.1 USB-HID Devices The KVM Extender will support most USB-HID devices, including the vast majority of keyboards and mice currently on the market. Many other kinds...
  • Page 53: Connector Pinouts

    Specifications Connector Pinouts Pos: 58 /806-IHSE/Technische Daten/Pinbelegungen/Buchse DVI-D Single-Link @ 5\mod_1278578723073_6.doc @ 42333 @ @ 1 Connector DVI-D Single-Link 1......8 C1 C2 17......24 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2 – 9 T.M.D.S data 1 – 17 T.M.D.S data 0 –...
  • Page 54 V-sync Hot Plug T.M.D.S clock– recognition Red signal Blue signal Green signal H-sync Pos: 60 /806-IHSE/Technische Daten/Pinbelegungen/Buchse USB Typ B @ 5\mod_1278578750464_6.doc @ 42351 @ @ 1 Connector USB Type B Picture Signal Color VCC (+5VDC) Data – White Data +...
  • Page 55 Picture Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 62 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ @ 1 Connector Mini USB Type B Picture Signal Color VCC (+5VDC) Data – White ..5...
  • Page 56 Signal Signal n.c. 1....5 6...9 n.c. Pos: 67 /806-IHSE/Technische Daten/Pinbelegungen/Stereo-Klinkenbuchse 3,5 / 6,35 mm @ 5\mod_1291128765156_6.doc @ 44901 @ @ 1 3.5 / 6.35 mm Stereo Jack Plug Picture Signal Audio IN / OUT L Audio IN / OUT R Pos: 68 /806-IHSE/Technische Daten/Pinbelegungen/RCA (Cinch) @ 5\mod_1291128877593_6.doc @ 44920 @ @ 1...
  • Page 57: Power Supply

    Pos: 70 /806-IHSE/Technische Daten/Pinbelegungen/TOSLINK @ 5\mod_1291129073656_6.doc @ 44958 @ @ 1 TOSLINK Picture Diode Signal Data IN / OUT Pos: 71 /806-IHSE/Technische Daten/Stromversorgung/477-xx_COMP @ 5\mod_1291129232140_6.doc @ 44977 @ 2 @ 1 Power Supply Voltage 5VDC Power Requirement  Single-Head devices: max. 800 mA (per Unit) ...
  • Page 58: Size

    1.8 kg (4.0 lb) Dual-Head Devices and Devices with Optional Modules CPU Unit / CON Unit 0.4 kg (0.9 lb) Shipping Box 2.3 kg (5.1 lb) Pos: 75 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1 @ 1 2015-11-18...
  • Page 59: Troubleshooting

    Troubleshooting Troubleshooting Pos: 76 /806-IHSE/Hilfe im Problemfall/Allgemeine Störung/474-xx @ 9\mod_1373964024756_6.doc @ 77427 @ 2 @ 1 General Failures Diagnosis Possible Reason Measure Config.txt Parameter not set or  Write parameter into Config.txt parameter saved file and save changes. without function Start Commanc #CFG ...
  • Page 60: Blank Screen

    CPU Unit quality of interconnect cables between the units.  Download DDC information from console monitors (see Chapter 6.1, Page 42). Reboot CPU if necessary. Pos: 78 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Anschluss/477-xx @ 5\mod_1278938993948_6.doc @ 43307 @ 2 @ 1 2015-11-18...
  • Page 61: Usb-Hid

    USB device No USB-HID device  Connect USB-HID device. without function USB-HID device is not  Contact dealer if necessary. supported Pos: 79 /806-IHSE/Hilfe im Problemfall/Störung am seriellen Anschluss/477-xx_COMP @ 5\mod_1291129551234_6.doc @ 45035 @ 2 @ 1 2015-11-18...
  • Page 62: Serial Connection

    Touch screen Hardware handshake  Adjust serial interface to X-ON / not operational X-OFF software handshake. Pos: 80 /806-IHSE/Hilfe im Problemfall/Störung am Analog-Audio-Anschluss/477-xx_COMP @ 5\mod_1291129755687_6.doc @ 45057 @ 2 @ 1 Analog Audio Diagnosis Possible Reason Measure CON Unit: No audio connection to ...
  • Page 63: Digital Audio

    No signal / Digital Silence at active  Check LEDs at CPU Unit. LEDs 1 OK audio source  Check audio format.  Change audio input. Pos: 82 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Modul-Anschluss/477-xx_COMP @ 5\mod_1291129758421_6.doc @ 45095 @ 2 @ 1 2015-11-18...
  • Page 64: Usb 2.0 Add-On

    LED 2 off and supported also the necessary drivers. USB 2.0 device  New connection of the USB 2.0 without function device.  Contact dealer if necessary. Pos: 83 /806-IHSE/Hilfe im Problemfall/Störung am USB-2.0-Anschluss/477-xx_COMP @ 6\mod_1299604653562_6.doc @ 49230 @ @ 1 2015-11-18...
  • Page 65: Usb 2.0

    / light supported also the necessary drivers. blue and  New connection of the USB 2.0 USB 2.0 device device. without function  Contact dealer if necessary. Pos: 84 /806-IHSE/Technische Unterstützung/ATB_Technische Unterstützung @ 5\mod_1278579487089_6.doc @ 42650 @ 122 @ 1 2015-11-18...
  • Page 66: Technical Support

    Note your RMA number visibly on your shipment. Devices that are sent in without a RMA number cannot be accepted. The shipment will be sent back without being opened, postage unpaid. Pos: 85 /806-IHSE/Zertifikate/UEB_Zertifikate @ 5\mod_1278579534933_6.doc @ 42668 @ 1 @ 1 2015-11-18...
  • Page 67: Certificates

    Certificates Certificates Pos: 86 /806-IHSE/Zertifikate/ATB_Europäische Konformitätserklärung @ 5\mod_1278579640901_6.doc @ 42686 @ 2 @ 1 10.1 CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives: 2004/108/EG Council Directive on the approximation of the laws of...
  • Page 68: North American Regulatory Compliance

    All power supplies are certified to the relevant major international safety standards. Pos: 87 /806-IHSE/Zertifikate/ATB_WEEE @ 5\mod_1278579673292_6.doc @ 42704 @ 2 @ 1 10.3 WEEE The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and electronic equipment (WEEE).
  • Page 69: Glossary

    Glossary Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation AES/EBU Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices. Cat X Any Cat 5e (Cat 6, Cat 7) cable Color Graphics Adapter (CGA) is an old analog...
  • Page 70 Draco KVM Extender Term Explanation Dual Link A DVI-D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel/s (24-bit) Dual-Head A system with two video connections Digital video standard, introduced by the Digital Display Working Group (http://www.ddwg.org). Single Link and Dual Link standard are distinguished.
  • Page 71 Glossary Term Explanation Single Link A DVI-D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel/s (24-bit). Alternative frequencies are Full HD (1080p), 2K HD (2048x1080) and 2048x1152. Single-Head A system with one video connection Single-mode 9µ...

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