Appendix B: Troubleshooting & Faq - Planet ICA-108 User Manual

Appendix B: Troubleshooting & FAQ
Question
Features
The video and audio codec
is adopted in the ICA-108 /
ICA-108W.
The maximum number of
users access ICA-108 /
ICA-108W simultaneously.
The ICA-108/108W can be
used outdoors or not.
Install ICA-108/108W
Status LED does not light
up.
The network cabling is
required for the ICA-108 /
ICA-108W.
The ICA-108/108W will be
installed and work if a
firewall exists on the
network.
The username and
password for the first time
or after factory default reset
The ICA-108/108W utilizes MPEG4 and M-JPEG dual compression
to providing high quality images. Where MPEG4 is a standard for
video compression and M-JPEG is a standard for image
compression.
The audio codec is selectable by either AMR or G.726 compression.
The maximum number of users is 10. However, it also depends on
the total bandwidth accessed to this device from clients. The data
throughput of the device is around 20~30Mbps. Therefore, the
actual number of connected clients is varying by settings of
resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
Yes, this ICA-108/108W is not weatherproof. It needs to be
equipped with a weatherproof case for outdoors using. However,
equipped with a weatherproof case will disable the audio function of
Network Camera.
• Check and confirm that the standard DC adaptor, included in
packaged, is used. Secure the power connector and re power it on
again.
• If the problem is not solved, the ICA-108/108W might be faulty.
Contact your dealer for further help.
The ICA-108/108W uses Category 5 UTP cable allowing 10 and/or
100 Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. This HTTP port and Video/Audio streaming ports
needs to be opened on the firewall.
Username = admin and leave password blank.
Note that it's all case sensitivity.
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Answer or Resolution