Planet ICA-108 User Manual page 56

Image or video does not
appear in the main page.
Internet Explorer displays
the following message:
"Your current security
settings prohibit
downloading ActiveX
controls".
The IP address and Subnet Mask of the PC and ICA-108/108W
must be in the same class of the private IP address on the LAN.
• Make sure the http port used by the ICA-108/108W, default=80, is
forward to the ICA-108/108W's private IP address.
• The port number assigned in your ICA-108/108W might not be
available via Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to
ICA-108/108W, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's
manual for details.
• Packet Filtering of the router may prohibit access from an external
network. Refer to your router's manual for details.
• Access ICA-108/108W from the Internet with the global IP address
of the router and port number of ICA-108/108W.
• Some routers reject the global IP address to access ICA-108/108W
on the same LAN. Access with the private IP address and correct
port number of ICA-108/108W.
• When you use DDNS, you need to set Default Gateway and DNS
server address.
• If it's not working after above procedure, reset ICA-108/108W to
default setting and installed it again.
• If the problem is not solved, the ICA-108/108W might be faulty.
Contact your dealer for further help.
• The first time the PC connects to ICA-108/108W, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows 2000 or Windows XP, log on with an
appropriate account that is authorized to install applications.
• Network congestion may prevent the Image screen from appearing
quickly. You may choose lower resolution to reduce the required
bandwidth.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of unsigned ActiveX controls.
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