Planet ICA-108 User Manual page 57

The ICA-108/108W work
locally but not externally.
The unreadable characters
are displayed.
Frame rate is slower than
the setting.
Image Transfer on e-mail
or FTP does not work.
Miscellaneous
Cannot play the recorded
ASF file
• Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall may
need to have some settings changed in order for the ICA-108/108W
to be accessible outside your LAN.
• Make sure that the ICA-108/108W isn't conflicting with any other
web server running on your LAN.
• Check the configuration of the router settings allow the
ICA-108/108W to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
• The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower than
the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
• Ethernet switching hub can smooth the frame rate especially in
viewing on the Multi-Camera screen.
• Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Have installed Microsoft®'s DirectX 9.0 or later and use the
Windows Media Player 9 or later to play the ASF filed recorded by
the Device.
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