Chapter 1 Overview Of The Cisco Spa Series Digital Phone - Cisco SPA502 User Manual

CHAPTER 1 OVERVIEW OF THE CISCO SPA SERIES DIGITAL PHONE

Using the Directory
ectoryectory(Directory)
Press the Directory soft key to access
names and numbers and create new
entries.
To search for a name

Select search (option 2) or

Use the Navigation key to highlight the
required number

Press dial
Access your MessageBank®
Enter 101 and press the dial soft key to
connect to your MessageBank®
Follow the prompts to configure your
greetings and listen to your voicemail
messages
The message light on your phone will flash
if there is a new message
Transfer a Call
While on an active call

Press the Transfer soft key

Enter the number you are transferring to

Wait until the call is answered, and announce the call

Press the Transfer soft key to complete the transfer
Navigation key, to
Message Light
select menu items
Volume Control
Press +/- to adjust
volume. Press the
save soft key
Group Call Pickup
Group Call Pickup enables calls ringing on
another phone to be answered from any phone
in the office.
When a phone within the office is ringing:

Lift the handset on any phone in the office

Press the GPickup softkey
Line keys
Soft key tabs
will appear on
the screen and
relate to the
function you
are performing
Messages
and Setup
Hold – Press
Hold to activate.
Press Hold again
to deactivate
Mute,
Headset
and Speaker
3
Conference Call
While on an active call

Press the Conf soft key

Enter the new party's number, wait for
the party to answer the phone.

Press the Conf soft key to connect all
parties into the conference
A maximum of three parties, including the
caller, can be on a conference call
Call Park
Using Call Park, you can put a call on hold
and pick-up the call from any other phones
in the office. While on an active call:

Press the Park soft key to place the
caller on hold

Dial the phone number or extension of
the location you would like to resume
the call from followed by #.

Go to the location and lift the handset

Press UnPark softkey to resume the
call