Troubleshooting; Troubleshooting Guide - Kenmore 592.8504 Series Use & Care Manual

Troubleshooting

Troubleshooting guide

Before you call a repair person for your oven, check this list of possible problems and solutions .
Neither the oven's display nor the oven operate.
• Properly insert the plug into a grounded outlet .
• If the outlet is controlled by a wall switch, make sure the wall switch is turned on .
• Remove the plug from the outlet, wait ten seconds, then plug it in again .
• Reset the circuit breaker or replace any blown fuse .
• Plug another appliance into the outlet; if the other appliance doesn't work, have a qualified
electrician repair the outlet .
• Plug the oven into a different outlet .
The oven's display works, but the power won't come on.
• Make sure the door is closed securely .
• Check to see if packing material or other material is stuck to the door seal .
• Check for door damage .
• Press STOP/CLEAR pad twice and re-enter all cooking instructions .
The power goes off before the set time has elapsed.
• If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then
plug it in again . If there was a power outage, the time indicator will display: PLEASE TOUCH
CLOCK AND SET TIME OF DAY . Reset the clock and any cooking instructions .
• Reset the circuit breaker or replace any blown fuse .
The food is cooking too slowly.
• Make sure the oven is on its own 20 amp circuit line . Operating another appliance on the
same circuit can cause a voltage drop . If necessary, move the oven to its own circuit .
• This microwave can control power level 0-100% . Too slow cooking can be caused by low
power level .
You see sparks or arcing.
• Remove any metallic utensils, cookware, or metal ties . If using foil, use only narrow strips and
allow at least one inch between the foil and interior oven walls .
The turntable makes noises or sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are positioned correctly .
Using your microwave causes TV or radio interference.
• This is similar to the interference caused by other small appliances, such as hair dryers . Move
your microwave further away from other appliances, like your TV or radio .
Normal noise during operation.
• Buzzing can be caused by the magnetron .
• Dull thumping sound while oven is operating .
• Slight vibration is considered normal during operation .
• The powerful hood fan can make noise . You can control the fan speed 1-4 level .
NOTE:
If the oven is set to cook for more than 20 minutes, it will automatically adjust itself to 70 percent
power after 20 minutes to avoid overcooking .
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If none of these items are causing your problem,
call Sears service at 1-800-4-MY-HOME
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2010-09-06 8:56:36