Basic Features; Making A Call; Answering A Call; Putting A Call On Hold - Aastra 9216e Installation And User Manual

Basic Features

Making a call

With the 9216e you can make a regular call or predial a telephone number. Predialing allows
you to check the number before it is dialed out. Follow the procedures below to make a regular
or predialed call.
To make a regular call:
1. Lift the handset.
2. Enter the number using the dial pad.

Answering a call

To answer a call:
1. Lift the handset or press
Calling line identification information is sent from the telephone company to your 9216e tele-
phone between the first and second ring. Therefore, if you want the telephone number of the
incoming call to appear on the display and in the Callers List, you must wait until the informa-
tion appears on the display before answering the telephone.

Putting a call on hold

When you put a call on hold it is important to hang up the handset.
To put a call on hold and take a call off hold:
1. Make or answer a call.
˙
2. Press
3. Hang up the handset.
4.
To retrieve the call, lift the handset or press
Note: If you don't retrieve the call after 15 minutes, the call is automatically dropped.
Two things can happen if you don't hang up the handset after you have put a call on hold:
• When the call you have put on hold is picked up at another extension, the call remains con-
nected to your telephone and is taken off hold. This means any background noise from your
area will be heard by the caller and the other extension.
• If an incoming call is placed on hold and no one at another extension picks up the handset, the
telephone will drop the held call after 15 minutes and re-establish dial tone.
ƒ
. The display shows that the call is on hold.
To make a predialed call:
1. Enter the number using the dial pad.
2. Lift the handset then press
.
˙.
ƒ
.
6