Logitech Harmony 785 User Manual page 42

The TV does not turn on when starting an Activity, but using
the Help button on the remote fixes the issue.
Try increasing the Inter-Device Delay for your television. Sometimes
commands are sent too close together for different devices and need to
be spaced out more.
The TV does not go to the right input when starting Activities.
Using the Harmony Remote Software, check your Activity to ensure
the Activity is set up to use the correct input your TV needs to be set
on to get a picture. Next, check that the inputs are in the correct order
for the Harmony 785 to know how to cycle through each input. If you
are still experiencing trouble, try raising the Inter-Device and Input
Delays for your TV.
When pressing buttons in an Activity, the remote sends the
command twice.
Try lowering the repeats for the device that is receiving the command.
You can do this by using the troubleshoot option in the Harmony Re-
mote Software as discussed in section 'Speed settings' on page 29.
When you try to add a new TV to your account, you get a
message informing you that you have not entered the correct
model number.
The model number for most devices can be found on the front of the
device. If it is not there, it can be found on a label on the back or bot-
tom of the device. The model number should not be confused with the
serial number or the model number of the device's remote control, as
many different devices by a manufacturer can share the same remote.
The command <XXX> for Activity <YYY> is not on the Har-
mony 785.
You can map the command to any unused button on the Harmony 785
or on the remote's screen. The command is likely in the database, but
was not mapped to the Activity. If a command is actually missing, the
Harmony 785 can learn it from the original remote, see section
'Programming new commands' on page 28.
The Harmony Remote Software is unable to communicate
with the Harmony 785.
Try disabling any Internet security software you might have including
firewalls and anti-virus software.
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