Patton SmartNode 4650 ADSL2+ Getting Started Manual

Multiport isdn voip iad
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SmartNode 4650 ADSL2+
Multiport ISDN VoIP IAD
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Document Number: 13225U1-002 Rev. B
Part Number: 07MSN4650A-GS
Revised: November 17, 2008

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Summary of Contents for Patton SmartNode 4650 ADSL2+

  • Page 1 This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial or residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 13225U1-002 Rev. B Part Number: 07MSN4650A-GS Revised: November 17, 2008...
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or...
  • Page 3: Summary Table Of Contents

    General information............................13 Applications overview............................ 19 SmartNode installation..........................22 Initial configuration ............................28 DSL Basic Configuration ..........................37 Contacting Patton for assistance ........................42 Compliance information ..........................45 Specifications ..............................48 Cabling ................................. 54 Port pin-outs ..............................58 End user license agreement...
  • Page 4: Table Of Contents

    Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................7 List of Tables ..............................8 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................11 General observations ............................11...
  • Page 5 Contacting Patton for assistance ........................42 Introduction ................................43 Contact information..............................43 Patton support headquarters in the USA ......................43 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............43 Warranty Service and Returned Merchandise Authorizations (RMAs)..............43 Warranty coverage ............................43 Out-of-warranty service ..........................44 Returns for credit ............................44...
  • Page 6 SmartNode 4650 ADSL2+ Getting Started Guide Table of Contents CE Declaration of Conformity ..........................47 Authorized European Representative ........................47 ISDN compliance..............................47 Specifications ..............................48 DSP..................................49 Voice connectivity ..............................49 Data connectivity ..............................49 Voice processing (signalling dependent).........................49 Fax and modem support............................50 Voice signalling ..............................50 Voice routing—session router..........................50...
  • Page 7: List Of Figures

    List of Figures SmartNode Model 4658 ADSL2+ ............14 SN4650 rear panel .
  • Page 8: List Of Tables

    List of Tables General conventions ..............12 Rear panel ports .
  • Page 9: About This Guide

    • Chapter 5 on page 37 provides information on ADSL basic configuration. • Chapter 6 on page 42 contains information on contacting Patton technical support for assistance • Appendix A on page 45 contains compliance information for the router •...
  • Page 10: Precautions

    SmartNode 4650 ADSL2+ Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
  • Page 11: Safety When Working With Electricity

    Safety when working with electricity • This device contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel. WARNING Mains Voltage: Do not open the case the when the power cord is attached.
  • Page 12: Typographical Conventions Used In This Document

    SmartNode 4650 ADSL2+ Getting Started Guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-...
  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode 4650 ADSL2+ overview........................14 SmartNode 4650 ADSL2+ rear panel ......................15 SmartNode 4650 ADSL2+ front panel ......................17...
  • Page 14: Smartnode 4650 Adsl2+ Overview

    Transparent Telephony Features --Handles complex number manipulation and mapping scenarios for most seamless integration with existing infrastructure, CLIP, CLIR, hold, AOC transfer and much more. • Toll-Quality VoIP --Advanced traffic management and shaping, combined with Patton’s patent-pending DownStream QoS™ enforce uninterrupted toll-quality voice over best-effort networks. •...
  • Page 15: Smartnode 4650 Adsl2+ Rear Panel

    SmartNode 4650 ADSL2+ Getting Started Guide 1 • General information SmartNode 4650 ADSL2+ rear panel The SmartNode 4650 ADSL2+ is a compact VoIP ISDN IAD that supports eight VoIP calls on five ISDN BRI ports (see figure 2). The SmartNode 4650 ADSL2+ rear panel ports are described in table L IN Power...
  • Page 16 SmartNode 4650 ADSL2+ Getting Started Guide 1 • General information Table 2. Rear panel ports (Continued) Port Description BRI 0/1 ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see ), connects the figure 2 SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The inter- face may be used as fallback if connected to an NT.
  • Page 17: Smartnode 4650 Adsl2+ Front Panel

    SmartNode 4650 ADSL2+ Getting Started Guide 1 • General information SN4658 Power VoIP Link ENET 0 BRI 1 BRI 2 BRI 4 BRI 4 Link Active Link Active ENET 0 BRI 0 BRI 2 BRI 3 Act/Link Active Link Active BRI 0 BRI 1 BRI 3...
  • Page 18 SmartNode 4650 ADSL2+ Getting Started Guide 1 • General information Table 3. SmartNode 4650 ADSL2+ LED definitions (Continued) Description VoIP Link On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, • in the case of direct routing, has at least one active VoIP connection. Off indicates the unit is not configured or registered, or has no active direct- •...
  • Page 19: Applications Overview

    Chapter 2 Applications overview Chapter contents Introduction ................................20 Application—Edge intelligence of enterprise communication................20 Application—Multi-service ISDN Internet telephony IAD ...................21...
  • Page 20: Introduction

    • Lack of experience/expertise in voice over IP Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica- tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.
  • Page 21: Application-Multi-Service Isdn Internet Telephony Iad

    IPSec VPN, fulfills the requirements of demanding network users. Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage- ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort Internet connections. Application—Multi-service ISDN Internet telephony IAD...
  • Page 22: Smartnode Installation

    Chapter 3 SmartNode installation Chapter contents Planning the installation ............................23 Site log ................................23 Network information ............................23 Network Diagram ............................23 IP related information .............................23 Software tools ..............................24 Power source ..............................24 Location and mounting requirements ......................24 Installing the gateway router..........................24 Placing the SmartNode ...........................24 Installing cables ...............................25...
  • Page 23: Planning The Installation

    24 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 4.
  • Page 24: Software Tools

    If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
  • Page 25: Connecting Isdn Terminals And Nt To The Smartnode's Isdn Bri Ports

    SmartNode 4650 ADSL2+ Getting Started Guide 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.
  • Page 26: Installing The Dsl Cable

    2. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to “Contacting Patton for assistance” on page 42 to find out how to replace it with a compatible power cord.
  • Page 27: Internal S-Bus Power Supply

    3. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to chapter 6, “Contacting Patton for assistance” on page 42 to find out how to replace it with a com- patible power cord.
  • Page 28: Initial Configuration

    Chapter 4 Initial configuration Chapter contents Introduction ................................29 1. Connecting the SmartNode to your laptop PC....................29 2. Configuring the desired IP address ........................30 Factory-default IP settings ..........................30 Login ................................30 Changing the WAN IP address ........................30 3. Connecting the SmartNode to the network .......................31 4.
  • Page 29: Initial Configuration

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation”...
  • Page 30: Configuring The Desired Ip Address

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration SmartNode will provide the PC with an IP address. You can check the connection to the SmartNode by exe- cuting the ping command from the PC command window as follows: ping 192.168.1.1 2.
  • Page 31: Connecting The Smartnode To The Network

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).
  • Page 32: Loading The Configuration (Optional)

    Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. Simply download the configuration note that matches your application to your PC.
  • Page 33: Bootloader

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration 172.16.1.99(if-ip)[eth_dsl]#reload Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down Bootloader The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted...
  • Page 34 SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration Step Command Purpose RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server. optional RedBoot> load -r -v -h host -b Downloads an application image into the vola- base_address file_name tile memory (RAM) from where the SmartNode could directly execute it.
  • Page 35: Load A New Application Image (Smartware) Via The Serial Link

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100 RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y ... Erase from 0x60030000-0x601cc974: ......RedBoot> fis create Use address 0x01800100, size 1684402 ? - continue (y/n)? y ...
  • Page 36: Additional Information

    SmartNode 4650 ADSL2+ Getting Started Guide 4 • Initial configuration Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps. Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.
  • Page 37: Dsl Basic Configuration

    Chapter 5 DSL Basic Configuration Chapter contents Introduction ................................38 Line Setup ................................38 Configuring PPPoE ...............................38 Configuration Summary............................39 Setting up permanent virtual circuits (PVC)......................40 Using PVC channels in bridged Ethernet mode ....................40 Using PVC channels with PPPoE ........................40 Diagnostics ..............................41 Troubleshooting DSL Connections ........................41...
  • Page 38: Introduction

    SmartNode 4650 ADSL2+ Getting Started Guide 5 • DSL Basic Configuration Introduction The SN4650 ADSL2+ model has a built-in ADSL modem. The modem appears in the configuration as "port dsl 0 0" mode. port dsl 0 0 vpi 8 vci 35 pppoe Profile session MyISP...
  • Page 39: Configuration Summary

    SmartNode 4650 ADSL2+ Getting Started Guide 5 • DSL Basic Configuration Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE. Follow this example: profile napt eth_dsl context ip router...
  • Page 40: Setting Up Permanent Virtual Circuits (Pvc)

    SmartNode 4650 ADSL2+ Getting Started Guide 5 • DSL Basic Configuration Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel. Those connections are called permanent virtual circuits (PVC).
  • Page 41: Diagnostics

    SmartNode 4650 ADSL2+ Getting Started Guide 5 • DSL Basic Configuration Diagnostics Table 9. Diagnostics commans Command Purpose Step 1 node> show dsl type Displays the type of modem installed. Step 2 node> show dsl line-state Displays information about the state of the DSL link.
  • Page 42: Contacting Patton For Assistance

    Contacting Patton for assistance Chapter contents Introduction ................................43 Contact information..............................43 Patton support headquarters in the USA ......................43 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............43 Warranty Service and Returned Merchandise Authorizations (RMAs)..............43 Warranty coverage ............................43 Out-of-warranty service ..........................44 Returns for credit ............................44...
  • Page 43: Introduction

    (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
  • Page 44: Out-Of-Warranty Service

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 45 Appendix A Compliance information Chapter contents Compliance ................................46 ................................46 Safety ................................46 PSTN Regulatory ............................46 Radio and TV Interference ............................46 CE Declaration of Conformity ..........................47 Authorized European Representative ........................47 ISDN compliance..............................47...
  • Page 46: A Compliance Information

    SmartNode 4650 ADSL2+ Getting Started Guide A • Compliance information Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • TBR3 • AS/ACIF S031 •...
  • Page 47: Ce Declaration Of Conformity

    The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by CE sign on the device. The signed Declaration of Conformity can be downloaded at www.patton.com/certifications. Authorized European Representative D R M Green European Compliance Services Limited.
  • Page 48 Appendix B Specifications Chapter contents DSP..................................49 Voice connectivity ..............................49 Data connectivity ..............................49 Voice processing (signalling dependent).........................49 Fax and modem support............................50 Voice signalling ..............................50 Voice routing—session router..........................50 IP services ................................51 Management .................................51 System ...................................51 Physical .................................52 ADSL2+ Daughter Card............................52 Identification of the SmartNode devices via SNMP....................53...
  • Page 49: B Specifications

    SmartNode 4650 ADSL2+ Getting Started Guide B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. One or two 4-channel DSP Voice connectivity 3 or 5 ISDN BRI S0 (S/T), 4-wire RJ45 ports NT/TE configurable per port Point-to-point, point-to-multipoint configurable Life-line bypass relay between BRI 0/0 and BRI 0/1 ports ISDN line power can be switched on per software per port...
  • Page 50: Fax And Modem Support

    SmartNode 4650 ADSL2+ Getting Started Guide B • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k) G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 MGCP/IUA SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones...
  • Page 51: Ip Services

    SmartNode 4650 ADSL2+ Getting Started Guide B • Specifications IP services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) Programmable static routes ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits Pocket Policing discards excess traffic 802.1p VLAN tagging IPSEC AH &...
  • Page 52: Physical

    SmartNode 4650 ADSL2+ Getting Started Guide B • Specifications Physical Dimensions: 11.9W x 1.71H x 7.16D inch (302W x 44H x 182D mm) Weight: <21 oz. (<600g) Power Consumption: 12W Operating temperature: 32–104°F (0–40°C) Operating humidity: up to 90%, non condensing ADSL2+ Daughter Card Note For information on configuring the ADSL daughter card,...
  • Page 53: Identification Of The Smartnode Devices Via Snmp

    SmartNode 4650 ADSL2+ Getting Started Guide B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 11). Table 11. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4654/3BISAA/UI 1.3.6.1.4.1.1768.100.4.9.11 SN4655/3BISAA/UI 1.3.6.1.4.1.1768.100.4.9.111 SN4658/5BISAA/UI...
  • Page 54 Appendix C Cabling Chapter contents Introduction ................................55 Console .................................55 Ethernet ................................56 ISDN BRI ................................57...
  • Page 55: C Cabling

    Network Termination Device and not connected directly to an outside POTS line. CAUTION L IN Serial Terminal A Patton Model 16F-561 RJ45 to DB-9 adapter is included with Note each SmartNode 4000 Series device Figure 11. Connecting a serial terminal Note See section “Console port”...
  • Page 56: Ethernet

    SmartNode 4650 ADSL2+ Getting Started Guide C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN4650 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.
  • Page 57: Isdn Bri

    SmartNode 4650 ADSL2+ Getting Started Guide C • Cabling ISDN BRI The ISDN ports are connected to ISDN terminals (Phones PBXs) or an ISDN NT using cables terminated with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX. The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and...
  • Page 58 Appendix D Port pin-outs Chapter contents Introduction ................................59 Console port................................59 Ethernet ................................59 DSL..................................60 ISDN BRI 0/0 (NT/Net or TE/User) port......................60 ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)......................61...
  • Page 59: D Port Pin-Outs

    SmartNode 4650 ADSL2+ Getting Started Guide D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD...
  • Page 60: Dsl

    SmartNode 4650 ADSL2+ Getting Started Guide D • Port pin-outs Table 13. RJ-11 connector Signal No connection Ring No connection Note Pins not listed are not used. ISDN BRI 0/0 (NT/Net or TE/User) port The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table 14).
  • Page 61: Isdn Bri 0/1

    SmartNode 4650 ADSL2+ Getting Started Guide D • Port pin-outs ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net) The BRI Line port uses an 8-pin RJ-45 connector (the pinout is shown in table 14). Table 15. RJ-45 socket Signal Note All pins between the port BRI 0/0 and port BRI 0/1ports are connected during power failure.
  • Page 62: E End User License Agreement

    Appendix E End user license agreement Chapter contents End User License Agreement ..........................63 1. Definitions ..............................63 2. Title ................................63 3. Term ................................63 4. Grant of License ............................63 5. Warranty ..............................63 6. Termination ..............................64 7. Other licenses .............................64...
  • Page 63: End User License Agreement

    Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
  • Page 64: Termination

    The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...

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