Aastra 415 System Manual
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Aastra Business Communication
Solution
Aastra 415/430 as of R2.0
System Manual
Platforms supported:
Aastra 415
Aastra 430
This document contains information on the expansion
stages, system capacity, installation, configuration, run-
ning and maintenance of this Aastra communication
systems as well as their technical data.
It is intended for planners, installers and system manag-
ers of Aastra 400 communication systems.
syd-0344_en / 1.3 – R2.0 – © 02.2012

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Summary of Contents for Aastra 415

  • Page 1 Aastra 430 This document contains information on the expansion stages, system capacity, installation, configuration, run- ning and maintenance of this Aastra communication systems as well as their technical data. It is intended for planners, installers and system manag- ers of Aastra 400 communication systems.
  • Page 2: Table Of Contents

    2. 4 Aastra system phones and clients ....... .19 2. 5 Various phones and terminals.
  • Page 3 Rack-mounting set Aastra 415 ........71...
  • Page 4 4. 8. 1. 2 Aastra 5360/5361/5370/5380 ........133 4.
  • Page 5 6. 2. 3 Software system Aastra DECT ........176 6.
  • Page 6 Terminals............220 Aastra 415/430 as of R2.0...
  • Page 7 Aastra DECT Radio units ........
  • Page 8: Product And Safety Information

    User groups The phones, softphones and PC applications of the Aastra 400 communication so- lution are particularly user friendly in design and can be used by all end users with- out any specific product training.
  • Page 9 • Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions. • Always read the user documents first before you install, configure and put a Aastra 400 communication solution into operation.
  • Page 10: Safety Information

    Hazard warnings are affixed whenever there is a risk that improper handling may put people at risk or cause damage to the Aastra 400 product. Please take note of these warnings and follow them at all times. Please also take note in particular of hazard warnings contained in the user information.
  • Page 11: Data Protection

    Product and Safety Information Operating safety Aastra 400 communication servers are operated on 230 VAC mains power. Commu- nication servers and all their components (e .g. telephones) will not operate when mains power fails. Interruptions in the power supply will cause the entire system to restart.
  • Page 12: About This System Manual

    The system functions and features, the DECT planning and the possibilities for networking several systems into a private net- work (PISN) or an Aastra Intelligent Net (AIN) are not part of this Manual; they are described in separate documents.
  • Page 13 Document information • Document number: syd-0344 • Document version: 1.3 • Valid as of: R2.0 • © 02.2012 Aastra Technologies Limited • In PDF viewer, click on this link to download the latest version of this document: https://pbxweb.aastra.com/doc_finder/DocFinder/syd-0344_en.pdf?get&DNR=syd-0344 General Considerations Special symbols for additional information and document references.
  • Page 14: About Aastra

    North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Can- ada, Aastra develops and delivers innovative communication products and appli- cations for businesses.
  • Page 15: System Overview

    2. 2 Communication server The Aastra 415 and Aastra 430 communication servers are at the lower end of the Aastra 400 family in terms of system capacity and expansion possibilities. However all Aastra 400 communication servers are equipped with the same system software and offer the full scope of performance.
  • Page 16: Installation Versions

    2. 2. 1 Installation versions Aastra 415 and Aastra 430 are suitable for both desktop installation, wall mounting and installation in a 19" rack. Covers for connecting cables and special installation covers for rack installation are available separately.
  • Page 17: Positioning

    System Overview 2. 2. 2 Positioning Applications range from very small offices and branches (Aastra 415) to small and medium-sized companies (Aastra 430). The graphic below shows the Aastra 400 communication servers with their expan- sion capacity for IP system phones.
  • Page 18 Networking based on the open global SIP protocol is the universal way of connect- ing several systems with one another via the private data network or the internet. Aastra 400 communication platforms can be used to network up to 100 other Aastra systems or SIP-compatible third-party systems. All the main telephony fea- tures such as call number and name display, enquiry call, hold, brokering, call trans- fer and conference circuits are supported.
  • Page 19: Aastra System Phones And Clients

    System Overview 2. 4 Aastra system phones and clients Aastra system phones stand out by virtue of their high level of user convenience and their attractive design. The broad range of products ensures there is a suitable model for every use.
  • Page 20 • All the system features can be used • OIP client application for a professional PC operator console • Can be used purely as an IP softphone (Aastra 1560ip) or together with a system phone (Aastra 1560) • Graphical user interface with mouse and keyboard operation •...
  • Page 21 • 13 inch colour touch-screen display • Biometric fingerprint reader • Desktop sharing • SIP-based The release for Aastra BluStar™ 8000i, Aastra 6735i and Aastra 6737i is independent from R1.2 and will be made later. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 22 • Integrated Gbit Ethernet switch software for connecting a PC • Web-user interface • Backlit display • Excellent voice quality due to Aastra • Expansion key modules can be Hi-Q™ wideband audio technology connected • Full-duplex hands-free operation • Headset socket (DHSG standard)
  • Page 23: Various Phones And Terminals

    2. 5 Various phones and terminals Thanks to the use of international standards other clients, terminals and phones, Aastra and third-party, can be connected and operated on the communication server: • SIP-based phones With the integrated SIP protocol SIP-based phones (softphones, hardphones) - or via an SIP access point also WLAN and DECT phones - can be connected to the communication server.
  • Page 24: Applications And Application Interfaces

    A distinction is made among applications between Aastra-specific applications and certified applications supplied by third parties. The Aastra applications Open Interfaces Platform (OIP) and Telephony Web Portal (TWP) as well as the certified third-party applications are installed on a customer server.
  • Page 25 Tab. 10 Planning and configuration applications Application Main features • Web-based planning application for Aastra communication platforms • Uses project data to calculate the necessary communication server complete with terminals, interface cards, modules and licences Aastra Plan • Country-specific adaptations possible for accessories •...
  • Page 26: Application Interfaces

    Open Interfaces Platform (OIP). This open interface allows the applications to be deeply integrated with telephony. Third-party applications can also be inte- grated on systems of the Aastra 400 series via different interfaces without OIP. 2. 6. 2. 1...
  • Page 27 OIP on several communication servers An OIP server can also be used as in an Aastra Intelligent Net. To do so, it will be linked to the Master. It is then possible for instance to obtain network-wide call log-...
  • Page 28: Message And Alarm Systems

    In addition the duration of the tone as well as its volume and melody can be freely defined by the user for each alarm. The cordless DECT phone Aastra 630d is specially designed for applications in the security and alarming sector. Besides a special alarm button it also features a man- down alarm, a no-movement alarm and an escape alarm.
  • Page 29: Cti - Computer Telephony Integration

    CTI workstations and is easily implemented. Connection via Ethernet Aastra 400 supports First-Party CTI on all system phones via the Ethernet interface. For this purpose the First-Party TAPI Service Provider (AIF-TSP) is required. Application example •...
  • Page 30: Isdn Interface

    2. 6. 2. 4 ISDN interface Aastra 400 supports the ISDN protocols ETSI, DSS1 and QSIG. Besides the possibility of networking various systems into a PISN (Private Integrated Services Network) via the ISDN interface, these protocols also provide various functions that can be used for connecting external applications (e.
  • Page 31: System Monitoring

    The configuration is carried out using either the AMS Configuration Manager or WebAdmin. The Aastra 5380/5380ip reception phone or the web-based Aastra Hospitality Manager application is available to op- erate the functions. A connection to a Property Management System (PMS) via the communication server's Ethernet interface is also possible.
  • Page 32: Connection Options

    Bell input Open Interfaces Platform (OIP) Ethernet Telephony Web Interface (TWP) Audio source (input) messaging and alarm systems, hotel management systems Fig. 5 Overview of interfaces with possible terminal equipment Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 33: Expansion Stages And System Capacity

    Aastra Plan. 3. 1 Overview The expansion possibilities of the basic systems Aastra 415 and Aastra 430 at a glance. The equipment is powered by an external power supply. The same power supply unit is used for Aastra 415 and Aastra 430.
  • Page 34: Basic System

    3. 2 Basic system Aastra 415and Aastra 430 are based on the same basic system, they differ in terms of the components fitted to the mainboard, the expansion possibilities and the sys- tem capacities. The basic systems consists of the following components: •...
  • Page 35 Slot for stackable system modules, type 1 (DSP(X) modules) Slot for stackable system modules, type 2 (for future expansions) Fig. 7 Mainboard interfaces, display and control elements and front panel Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 36: Power Supply

    Usable DTMF sender Usable DTMF receiver Usable dial tone receiver Usable busy tone receiver Channels for playing "welcome announcements" Channels for playing “Music on Hold” Basic voice mail channels (G.711) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 37 – The Modem function is used for remote maintenance via an analogue modem and can only be configured on the mainboard’s DSP. – The system has to be restarted for the configuration changes of the DSP to take effect. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 38: Expansion With Cards And Modules

    Number of DSP chips Max. number of Max. number of Type per module Aastra 415 modules Aastra 430 modules SM-DSPX1 SM-DSPX2 SM-DSP1 SM-DSP2 Although no longer available, the module is still supported. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 39 DTMF receiver to allow user inputs during playback. This requires licences and DSP resources. The voice channels can be used for voice mail, Auto Attendant or call recording. The allocation is configurable (see Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 40 DTMF receivers – depends on the number of users with integrated mobile phones who want to use this functionality simultaneously. One licence is re- quired for each integrated mobile phone. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 41 SIP Access Point Auto Attendant WiFi mobile phone via Internal announcement service AMC-Controller Music on hold External via SIP provider Call recording Satellit Fig. 9 Overview of the use of VoIP channels Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 42 Maximum available audio channels on this node. This value depends on the DSP configuration under CM_2.1.3. Reserved for voice mail Number of audio channels on this node that can be used exclusively for voice mail. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 43 The assignable functions for each DSP chip are specified in the AMS Configuration Manager in the configuration. The DSP modules provide additional functions as indicated in the following table. All the possible combinations are listed, with the maximum number of voice channels. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 44 G.711/G.729: 5 channels Only for VoIP mode G.711 G.711/G.729 Only for VoIP mode G.711 G.711/G.729 1 channel for Aastra 415 2 channels for Aastra 430 Only if Voice mail mode Expanded (G.729 only) Licence(s) required (see also "Licences", page 54). Tab. 20 Max.
  • Page 45: Interface Cards

    The interfaces are routed to the front panel using the Wiring Adapters (see "Wiring Adapter", page 49). The length varies depending on the type of interface card. For precise dimensions see the Chapter "Technical Data", page 232. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 46: Trunk Cards

    2 × FXO TIC-2AB 2 × FXO EAAB2 Cards with hardware version "-2" only. The ESST-1 card is not operational in Aastra 415/430. Although no longer available, the card is still supported. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 47: Terminal Cards

    • The jumper on this card must always be fitted to position T. Although no longer available, the card is still supported. Cards with hardware version "-2" only. The ESST-1 card is not operational in Aastra 415/430. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 48: Option Card

    (Aastra 415) or IC1, 2 and 3 (Aastra 430). Aastra Intelligent Net: A total of 22 ODAB options cards can be used in an AIN with Aastra 430 as Master. However the maximum number of cards per communication server has to be taken into account. An authorized user has the possibility of operating all the door openers, door intercom system and control out- puts in an AIN.
  • Page 49: Wiring Adapter

    On the ESST terminal card the jumper must always be fitted in position T (see Fig. 25). The assignment to the RJ45 sockets depending on the Wiring Adapters is shown in Tab. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 50: System Capacity

    Trunk groups Trunk groups in route Network interfaces per trunk group Routes B Channel Groups SIP Provider SIP user account Direct Dialling Plans Total DDI numbers Call Distribution Elements User groups Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 51 Busy lamp field buttons on Aastra SIP phones in total Busy lamp field buttons per Aastra SIP phone Same users on busy lamp field buttons on Aastra SIP phones Expansion key modules on DSI terminals Expansion key modules on IP system phones...
  • Page 52: Terminals

    Expansion Stages and System Capacity Up to 100 users are possible with virtual terminals and integrated mobile phones. only 1 operator console each, DECT cordless phone, Aastra 2380ip Limited by the maximum number of terminals In the Secure VoIP modes the maximum values cannot be achieved with the selection i the DSP settings: G.711: 1 ×...
  • Page 53 The release for this product is independent from R1.2 and will be made later. Maximum of 2 simultaneous call connections. Transmission with the T.38 protocol is recommended for Fax over IP. The corresponding DSP resources need to be allocated. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 54: Terminal And Network Interfaces

    Use of the call manager software requires a licence. Additional licences are required in order to use a number of enhanced functions and protocols, to enable voice channels or to operate certain terminals. The Aastra Plan application automatically plans the necessary licences, which are then enabled on the communication server using a licence code.
  • Page 55 The purchase of a new communication server also includes the Soft- ware Subscription licence. The licence has to be activated with the aid of the EID via the Aastra 400 activation portal on the extranet (partner login required). The licence code issued as a result contains the appro- priate Software Release licence (and any other licences you may have acquired).
  • Page 56 Aastra Blustar™ 8000i Media Phone, for cordless terminals logged on via Aastra SIP DECT or Aastra SIP WLAN base stations, and for SIP users for the TWP applica- tion (Telephony Web Portal), one licence is required per terminal or user. The li- cences are needed when registering the terminals or the user on the system.
  • Page 57 IP terminals, SIP terminals, SIP access channels or to op- erate an Aastra Intelligent Net. High voice data compression is possible with the standard VoIP channels (G.729). One voice channel is activated with each li- cence.
  • Page 58 • Aastra 2380ip Softphones One licence per terminal is required to operate the IP softphones Aastra 2380ip. The licences are needed to register the terminals on the system. • Analogue Modem This licence allows remote maintenance of an Aastra 415/430 using an analogue modem.
  • Page 59 Enterprise Voice Maillicence. It means it can also be used in conjunction with basic voice mail. Note In a VoIP environment VoIP channel licences are also required for con- verting the voice data when using the Auto Attendant. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 60 • Hospitality Manager This licence allows you to use the Aastra Hospitality Manager. The Aastra Hospi- tality Manager is a web-based application for receptionists in the hospitality sec- tor. One licence is required per system. •...
  • Page 61 In the AIN, phones opened in AMS phone per licence and only on the with Aastra Mobile Cli- the possibility of activat- Master; other- ing an Aastra Mobile Cli- wise per node. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 62 Master; other- wise per node. Secure VoIP Encrypted VoIP connec- unavailable enabled In the AIN, tions using SRTP and only on the TLS. Master; other- wise per node. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 63 – Enterprise Voice Mail – QSIG Networking Channels, unlimited – Aastra SIP Terminals, unlimited – Aastra Video Terminals, unlimited – SIP Terminals, unlimited – Video Terminals, unlimited – SIP Access Channels, unlimited Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 64 • Voice mail functions are out of service (no routing to voice mail). • The announcement service is out of operation. Restrictions in an Aastra Intelligent Net In an AIN, the satellites carry out a restart every four hours. Aastra 415/430 as of R2.0...
  • Page 65 Hospitality PMS Rooms, unlimited OIP licences OIP licences are managed by OIP itself. A detailed description of the OIP licences can be found in the System Manual Open Interfaces Platform. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 66: Power Supply Capacity

    – SB-4+ radio unit: Active call connection on 2 channels – SB-8 radio unit: Active call connection on 4 channels – Background lighting Aastra 5380: 30% active – LEDs on terminals and expansion key modules: 20% active. – Wire diameter: 0.5 mm –...
  • Page 67 The value applies to phones with hardware version "-2". The value for phones with hardware version "-1" is 60 mW lower. The value depends greatly on the terminal type. With the planning application Aastra Plan the power supply available for terminals is checked automatically. Overload shutdown If the rated power is exceeded the power supply is disconnected.
  • Page 68: Power Supply Per Terminal Interface

    • Terminals used incl. auxiliary devices • Bus configuration • Line length and conductor cross-section For information on the calculations refer to "Terminal interfaces", page 105. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 69: Installation

    Installation Installation This Chapter tells you the ways in which Aastra 415/430 can be installed and the conditions to be observed. It also includes the mounting into a 19” rack, the correct way to connect the earthing, and the power supply. Other topics described in this Chapter comprise fitting with system modules, interface cards and the relevant Wiring Adapters.
  • Page 70: Fitting The Communication Server

    Installation 4. 2 Fitting the communication server The Aastra 415/430 communication server is suitable for both wall and desktop in- stallation as well as for mounting in a 19” rack. Different mounting sets are available in each case. 4. 2. 1...
  • Page 71: Rack-Mounting Set Aastra 415

    19” rack must remain empty. The installation of a fan is also mandatory for the Aastra 430. Environment • Room temperature 5...45°C • Relative humidity 30…80%, non-condensing Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 72: Safety Regulations

    The two diagrams below illustrate the two wall-mounting possibilities. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 73 Minimum distances for wall mounting (front panel facing to the right) ≥ ≥ ≥ ≥ ≥ All dimensions in mm Fig. 14 Minimum distances for wall mounting (front panel facing downwards) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 74: Drilling Plan

    The communication server is secured with a third screw to prevent it from being dislodged accidentally (position C). All dimensions in mm Fig. 15 Drilling plan for Aastra 415/430 wall mounting Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 75: Drilling Template

    To do so it is best to detach the part of the inner packaging box that contains the drill holes. Note: The holes on the cardboard box are not labelled. Fig. 16 Drilling template Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 76: Wall-Mounting Procedure

    The holes in the housing cover are spaced in such a way that the snap- on tag can be secured both lengthways and crossways. 12.Reconnect the communication server to the power supply. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 77: Desktop Installation

    • The space on the left and right between the communication server and the pan- els of the 19” rack is for heat dissipation and must remain clear. • The installation of a fan is mandatory whenever an Aastra 430 is rack-mounted; the fan is included in the Aastra 430 rack-mounting kit.
  • Page 78 Installation CTRL CTRL Fig. 17 Placing two communication servers above each other inside a 19” rack Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 79: Rack-Mounting Procedure

    Installation 4. 2. 7. 1 Rack-mounting procedure Materials required: • Aastra 415 and Aastra 430 rack-mounting kit • Screw set for wall/desktop installation • Screwdriver To rack-mount an Aastra 415/430 proceed as follows: 1. Pull off the screw covers on the left and right of the front panel.
  • Page 80: Installing The Fan

    Installing the fan Materials required: • Fan from the Aastra 430 rack-mounting kit • 2 screws from the Aastra 430 rack-mounting set • Screwdriver To install the fan proceed as follows: 1. Disconnect the communication server from the power supply.
  • Page 81: Installing The Cable Cover

    4. 2. 7. 3 Installing the cable cover Materials required: • Cable cover set for Aastra 415/430 • Screwdriver To install the cable cover proceed as follows: 1. Pull off the screw covers on the left and right of the front panel.
  • Page 82: Earthing And Protecting The Communication Server

    The earthing wire is secured by a screw, spring washer and serrated lock washer, which are included in the screw set Aastra 415/430. The serrated lock washer must rest against the metal housing of the communication server.
  • Page 83 2,5 mm2 protected 4,0 2,5 mm2 protected 4,0 Building earth Building earth mm2 unprotected mm2 unprotected Fig. 21 Earthing of the communication server in the case of an indirect cabling and direct cabling Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 84: Connecting The Cable Screening

    Connect the cable screens to one another at the splitting point only. Observe the tree structure principle to prevent earth loops. Socket-outlets (Main) distribution board Communica- tion server No earth loops Fig. 22 Tree structure principle Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 85: Powering The Communication Server

    • Only ever use the supplied power supply unit. Mains power 1.5 m 1.8 m Power supply Fig. 23 Powering the communication server from the mains Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 86: Uninterruptible Power Supply (Ups)

    232. 4. 5 Equipping the Basic System For an individual expansion the Aastra 415/430 basic system can be equipped with interface cards, the appropriate wiring adapters and system modules. An overview can be found in the Chapter "Expansion Stages and System Capacity", page Aastra 415/430 as of R2.0...
  • Page 87: Interface Card

    Fitting an interface card Notes – The ODAB options card must be fitted to slot IC2 (Aastra 415) or slot IC4 (Aastra 430) if it is to be used for connecting a door intercom (see "Equipment on the ODAB options card", page 122).
  • Page 88: Wiring Adapter

    Wiring adapters are used to route the interfaces of the interface cards to the RJ45 sockets on the front panel and are fitted to slots WA1…WA4. The WA0 slot is never equipped. Slots WA3 and WA4 are to be found only on the Aastra 430 (see also Fig.
  • Page 89: Dsp Module

    6. Secure the module with the fastening screw. 7. Fit the housing cover. 8. Reconnect the communication server to the power supply. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 90: Component Mounting Rules

    IC2 (Aastra 415) or slot IC4 (Aastra 430). – If the ODAB options card is used to control switch group positions and exter- nal devices, it must be fitted to slot IC1 (Aastra 415) or slot IC1, 2 or 3 (Aastra 430).
  • Page 91: Connecting The Communication Server

    There are two possibilities for connecting the communication server indirectly to the telephone network and terminal-side cabling: • Connection via main distribution board • Connection to a universal building cable installation (UBC) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 92: Connection Via Main Distribution Board

    (see also "Connection of a door intercom (TFE)", page 123). Use standard commercial connecting cables not just for the PRI and Eth- ernet interfaces but also for connecting the BRI-T interfaces. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 93 – turquoise – violet – – blue – turquoise – violet – – orange – turquoise – violet – View A View B Fig. 28 Pin numbering, RJ45 connector Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 94: Connection To A Universal Building Cable Installation (Ubc)

    Connecting to a UBC via a (main) distribution board (example) Communica- tion server User Patch panel Phone User side Phone Exchange side Public exchange Fig. 30 Connecting to a UBC via wiring centre (example) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 95: Cabling Interfaces

    A port address is always of the type x.y. x is the number of the card slot, and y, the port number. The slot numbering begins with 0 (= mainboard) and ends with 2 (for Aastra 415) or 4 (for Aastra 430).
  • Page 96: Network Interfaces

    Basic rate interface BRI-T With the appropriate interface cards and Wiring Adapters, BRI network interfaces can be made available at RJ45 sockets 1.x...4.x (for Aastra 415 1.x and 2.x only). The possible RJ45 sockets are highlighted in colour in the figure below.
  • Page 97 Tab. 37 Wiring of the BRI basic rate interface network-side Cable cores Communication server Straight patch cable BRI-T sig- BRI-T sig- Socket Socket – – – – – – – – Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 98 PINX 2 signal, basic rate inter- Cable cores Network Cable cores basic rate inter- face BRI-T face BRI-T See also Chapter "Connections with basic accesses" in the PISN/QSIG Networking System Manual. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 99: Primary Rate Interface Pri

    With the appropriate interface cards and Wiring Adapters, PRI network interfaces can be made available at RJ45 sockets 1.1, 2.1, 3.1 and 4.1 (Aastra 415 only 1.1, 2.1). For test purposes the PRI interface is also routed in parallel to ports x.2. The possi- ble RJ45 sockets are highlighted in colour in the figure below.
  • Page 100 Primary rate access in the private leased-line network 4-wire Copper line PINX 1 PINX 2 max. 200 m 4-wire Copper line PINX 1 PINX 2 max. 200 m Fig. 38 Primary rate access, networked with copper line Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 101 — — — — — — — — Transmission facilities PINX 1 PINX 2 max. max. 200 m 200 m Fig. 39 Primary rate interface, networked with transmission equipment Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 102 — — — — — — Leased-line or dial-up PINX 1 PINX 2 connection Mains power Mains power Fig. 40 Primary rate access PRI, networked with leased-line or dial-up connection Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 103: Fxo Network Interfaces

    With the appropriate interface cards and Wiring Adapters, FXO network interfaces can be made available at RJ45 sockets 1.x...4.x (for Aastra 415 only 1.x and 2.x) The possible RJ45 sockets are highlighted in colour in the figure below. The maximum number of interfaces per communication server has to be taken into account (see Tab.
  • Page 104 Cable requirements for FXO network interface Core pairs × cores 1 × 2 Stranded not required Wire diameter, core 0.4 … 0.8 mm Screening not required max. 2 × 250 Ω Resistance Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 105: Terminal Interfaces

    4. 7. 3. 1 Terminal interfaces DSI The DSI terminal interfaces of the mainboard (for Aastra 415 only 0.5 and 0.6) are permanently routed to the front panel and labelled accordingly. With the appropri- ate interface cards and Wiring Adapters, additional DSI terminal interfaces can also be made available at the RJ45 sockets 1.x...4.x (with Aastra 415 only 1.x and 2.x).
  • Page 106 Installation DSI bus configuration Depending on the line length, 1 or 2 system phones of the Aastra 5300 series can be connected on each DSI-AD2 interface. The following requirements apply with regard to the bus length to ensure that the maximum permissible signal delay is not exceeded: Tab.
  • Page 107 The value can increase to approx. 600 mW if the power available at the DSI-AD2 bus allows it. An Aastra M535 always requires a power supply unit The value applies to radio units with hardware version "-2". The value for hardware version "-1" is 300 mW lower.
  • Page 108 DSI-AD2 bus is not the same in every case: Power available A: • Applies to all the system phones of the Aastra 5300 series and the Office series. • Applies to the SB-4+/SB-8 DECT radio units with hardware version "-1".
  • Page 109 Notes – If another system phone is operated on the DSI-AD2 bus in addition to an Aastra 5361, Aastra 5370 or Aastra 5380, at least one phone must be powered by a local power supply unit. – An Aastra 5370 or Aastra 5380 with an Aastra M535 expansion key module always requires a power supply unit.
  • Page 110 – Depending on the power available based on the line length on the DSI-AD2 bus the ringing and hands-free volume decreases accord- ingly. – The backlighting of the Aastra 5380 display is brighter if the phone is powered by a power supply unit. Rating examples...
  • Page 111 (CH: Applies also to cable type G51) Installation rules • If an Aastra DECT radio unit is used, do not connect any other system phone to the same DSI bus. • Do not use any terminating resistors at the bus extremity.
  • Page 112: Bri-S Terminal Interfaces

    BRI-S terminal interfaces With the appropriate interface cards and Wiring Adapters, BRI-S terminal interfaces can be made available at RJ45 sockets 1.x...4.x (for Aastra 415 only 1.x and 2.x). The possible RJ45 sockets are highlighted in colour in the figure below.
  • Page 113 The maximum number of terminals per S bus depends on the power requirements of the terminals (see "Restrictions", page 114). 8. Connection point Communica- 2 x 100 Ω tion server max. 150 m Fig. 47 S bus, short Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 114 These values are based on a wire diameter of 0.5 mm. The number of terminals is the sum of the power requirements of the individual terminals and the power available on the S bus. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 115 Fit resistors at bus extremity only Fig. 52 RJ45 connection, double socket Installation rules Always terminate the bus extremity with 2 × 100 Ω (0.25 W, 5%)! Note Circuit type as per EN/IEC 60950: SELV Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 116: Fxs Terminal Interfaces

    With the appropriate interface cards and Wiring Adapters, additional FXS terminal interfaces can also be made available at the RJ45 sockets 1.x...4.x (with Aastra 415 only 1.x and 2.x). The possible RJ45 sockets are highlighted in colour in the figure below.
  • Page 117 After a first start all the FXS interfaces are configured on Phone/fax. Warning Terminals connected to FXS interfaces can be damaged if the configura- tion of the FXS interface mode is unsuitable. Note Circuit type as per EN/IEC 60950: TNV-2 Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 118 Line length for a wire diameter of 0.6 mm max. 10 km Screening not required Transmission with the T.38 protocol is recommended for Fax over IP. The corresponding DSP resources need to be allocated. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 119 24 VDC and must not draw more than 300 mW in power. There are no special requirements for the cables. Warning Control outputs must have a floating connection. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 120 • Active state (On): < 1 kΩ • Passive state (Off ): > 4 kΩ There are no special requirements for the cables. Warning Control inputs must have a floating connection. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 121 1 kΩ. The ringing voltage is 48 VAC. An 48 V AC relay must be interposed if connecting a large number of auxiliary bells. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 122: Equipment On The Odab Options Card

    (Aastra 415) or IC4 (Aastra 430). The interfaces are then available at RJ45 sockets 2.1...2.3 (Aastra 415) and 4.1...4.3 (Aastra 430). • If the option card is used for other purposes, it must be fitted to slot IC1 (Aastra 415) and IC1...3 (Aastra 430). The RJ45 socket x.1 then provides two control out- puts and the RJ45 socket x.2 two control inputs.
  • Page 123: Connection Of A Door Intercom (Tfe)

    Installation 4. 7. 4. 1 Connection of a door intercom (TFE) If the options card is fitted to slot IC2 (Aastra 415) or slot IC4 (Aastra 430), an ana- logue terminal interface is available for connecting a door intercom. Note: This analogue terminal interface cannot be used for other purposes as the software does not support it.
  • Page 124 Floating contact, ”Switch on / off power sup- max. 24 VAC, 30 VDC, 1 A ply for door intercom system” TO1, 2 Floating contact, "Door release" max. 24 VAC, 30 VDC, 1 A Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 125 Tab. 62 Switch group control via the control inputs Control input I4 Switch positions of the switch groups Passive state (Off ) Position 1 Active state (On) Position 2 Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 126: Control Outputs And Control Inputs

    4. 7. 4. 2 Control outputs and control inputs If the options card is fitted to slot IC1 (Aastra 415) or slot IC1, 2 or 3 (Aastra 430), the analogue terminal interface cannot be used. However two control inputs can be used for switching a switch group and two control outputs for controlling external devices or equipment.
  • Page 127 The routing elements of switch groups 1..20 are controlled via control inputs I3 and I4. Control is effected using external switches (door contacts, time switches, etc.). The signal no-load voltage is approx. 40 VDC, the short-circuit current approx. 4 mA. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 128: Audio Interface

    Any playback equipment (tape recorder, CD player, etc.) with a line output can be used as the audio source. The customer is responsible for all copyright matters relating to any music play- back. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 129: Ethernet Interfaces

    4. 7. 6 Ethernet interfaces The Aastra 415/430 communication server have a 2-port LAN switch 10/100 Base T. The Ethernet interfaces are permanently routed to the front panel and labelled ac- cordingly. The RJ45 sockets are highlighted in colour in the figure below.
  • Page 130 DHCP server fails, the communication server deactivates DHCP tem- porarily and can be accessed via the static default value address. The communica- tion server is then accessible with a direct connection via the IP address. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 131 Requirements for an Ethernet cable Core pairs × cores 2 × 2 (for short distances also 1 × 4) Stranded Wire diameter, core 0.4...0.6 mm Screening Category Cat. 5 minimum Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 132: Installing, Powering And Connecting Terminals

    – A terminal has been created at the connected port, but the address selection switch is incorrectly set. – No terminal has yet been created at the connected port. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 133: Aastra 5360/5361/5370/5380

    These IP system phones can be both desktop-mounted and wall-mounted. Mounting the phone The following points are described in detail in the User’s Guides for Aastra 5360/ 5361/5370/5380: • Set-up as a desk phone (choice of two different set-up angles) •...
  • Page 134 Installation Mounting the Bluetooth module The Aastra 5380 can also be equipped with a Bluetooth module as an option. To in- stall (see Fig. 65), proceed as follows: Fig. 65 Assembly of the Bluetooth module Warning The system's reliability can be adversely affected by electrostatic dis- charges caused by touching electronic components and elements, and subsequent damage can result.
  • Page 135: Office 25, Office 35, And Office 45/45Pro

    Installation Powering the phone The Aastra 5360, Aastra 5361 Aastra 5370 and Aastra 5380 system phones are nor- mally powered via the DSI bus. However there are several reasons that require pow- ering with a plug-in power supply: • Long line •...
  • Page 136 Connecting the expansion key module or the alphanumerical keyboard The connection of the expansion key modules and the alphanumerical keyboard to Office 35 and Office 45 is described in the relevant operating instructions. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 137 Installation Fig. 66 Wall mounting of Office 25 and Office 35 Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 138: Office 10

    67). 2. Plug the connector into the socket-outlet. 3. If the system is configured, test the operation of the terminal. 4. Label terminal. Fig. 67 Set the DSI bus address Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 139: Dect Radio Units And Cordless Phones

    Office 135 can be linked using connecting strips. However, operating several phones on interconnected charging bays can lead to malfunc- tions.) • Minimum distance between charging bays with cordless phones on-hook for fault-free operation: 0.2 m. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 140: Installing The Radio Units

    Office 135 charging bay. ø screw : 4 mm Mounting bracket All dimensions in mm Fig. 68 Dimensional drawing for wall-mounting the mounting bracket Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 141 Installation distances Connecting the radio unit 230 VAC (optional) DSI interface Socket 1 Socket 2 Sockets, external antennas ( SB-8ANT only) Fig. 70 Underside of the radio units with connection points Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 142: Ip System Phones

    IP system phones The installation, powering and connection of the IP system phones Aastra 5360ip, Aastra 5361ip, Aastra 5370ip, Aastra 5380ip and Aastra 2380ip are described in the System Manual "Aastra Intelligent Net (AIN) and IP system phones". 4. 8. 4...
  • Page 143: Aastra Sip And Standard Sip Phones

    4. 8. 5 Aastra SIP and standard SIP phones The registration of SIP system phones of the Aastra 6700i series, other Aastra SIP terminals and SIP terminals by other manufacturers as internal users is described in the "SIP and SIP terminals" System Manual.
  • Page 144: Configuration

    5. 1 AMS Configuration Tool The Aastra Management Suite (AMS) is a software package used for the configura- tion and monitoring of a single system or an entire network. The configuration can be prepared offline and locally or remotely loaded to the configuration server. Re- mote access means that changes and expansions can be carried out independently of time and location, and is used for the remote maintenance of the system.
  • Page 145: Ams Manager

    (Exception: SEM is called up via the Windows Start menu or by means of the icon in the Windows taskbar). The following table shows which Managers are password protected and which are available offline or online. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 146: Auxiliary Applications

    System Search is a help tool for detecting com- munication servers of the Aastra 400 series in the IP network. System Search finds all individual communication servers connected to the IP network, provided they are in the same subnetwork as the PC with AMS and have at least SW version I7.
  • Page 147 The Hospitality Administrator features all the views required to set up the Aastra Hospitality Manager and the reception menu of the Aastra 5380/5380ip and spec- ify its default settings. A link can also be used to start the Aastra Hospitality Man- ager (see "Aastra Hospitality Manager", page...
  • Page 148: Access Types

    External dial-up access via analogue connection through a BRI-T or FXO network interface Fig. 71 Overview of the access types See also: Detailed information can be found in the AMS Help. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 149: User Access Control

    • Support The authorization profiles are assigned administration rights and interface user rights. The allocation of existing authorization profiles can be transferred to other authorization profiles using "Copy & Paste". Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 150: Administration Rights

    (announcement service), and to record and delete audio data for the Music on hold function. • AMS-Authorization level Determines the authorization level for handling, accessing and editing the con- figuration data via AMS, and the software upload authorizations. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 151: Interface Access

    • Third-party CTI Allows third-party applications to communicate with the PBX via the IP network by means of the CTI interface. This authorization is not intended for individual persons. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 152: Passwords

    Account) enter the following: Tab. 79 Default password User name admin Password 33aastra It is advisable to change the password immediately to prevent unauthorized access to the user access control. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 153: Password Syntax

    The same applies to users whose ac- counts have been newly created. Users without the administration right User access control can only change their own password. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 154: Incorrect Password

    There is no password-free access for remote maintenance. Password-free access with the System Assistant on the Office 45 is also possible, but without the possibility of changing the status of the remote access. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 155: Automatic Exit From The Configuration

    With remote access the user is authenticated using his user name and password. The user account must also be assigned an authorization profile in which the inter- face access Remote maintenance via dial-up access is enabled. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 156: Access Enabled By Local Users

    #754 before a remote configuration process has been initiated. Remote access can be enabled permanently using the function code *753. To bar access, the authorized user must enter the function code #753 manually. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 157: Function Keys For Remote Access Authorization

    Menu example of a one-off remote access on the Office 45 F12: REMOTE MAINT. ONCE ONLY BACK Tab. 82 Menu example of repeated remote access on the Office 45 F12: REMOTE MAINT. BACK Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 158: Data Exchange Between Communication Server And Pc

    To edit or complement system and user data, load the data either directly from the communication server file system or from the PC's hard disk (AMS database) into the main memory. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 159: Working Offline (Ams Database)

    This menu function on the AMS Shell stores the configuration data of all the com- munication servers from the AMS database to a backup file specified by the user. Note: Make sure the configuration data from the AMS database is up to date. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 160: Working Online (Communication Server Database)

    The modified configuration data is stored in the communication server file system and the check marks alongside the modified parameters are cleared. Saving always stores the data from all the AMS Managers. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 161 • Replicating a special configuration, e.g. copying customer data to a different sys- tem. Note: Some configuration changes only take effect after a restart. Once the upload is completed, the communication server is restarted. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 162 • Download all audio data or only the personal voice messages and greetings for saving in a backup • Upload all audio data or only the personal voice messages and greetings from a backup. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 163: Import / Export Configuration Data

    Excel format and can then be sorted or modified. Importing data from an Aastra 415 into an Aastra 430 AMS configuration data from an Aastra 415 communication server can be read into the database of an open Aastra 430 communication server. The AMS Shell provides...
  • Page 164: Configuring

    The procedure for setting up and clearing down an online connection from AMS to the communication server and the steps for configuring a single system, a private network (PISN) or an Aastra Intelligent Net (AIN) are described in detail in the AMS help.
  • Page 165 Office 45. A separate set of User’s Guide is available for this. Activating the licences The licence information is stored on the EIM (Equipment Identification Module) card. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 166 The licences must be activated. The licence code can be edited both online and of- fline with AMS: 1. The licence has to be activated with the aid of the EID via the Aastra 400 activa- tion portal on the extranet (partner login required). The licence code issued as a...
  • Page 167 3. Open Configuration Manager 4. Add the desired hardware in the System configuration. 5. Add system terminals, mailboxes, direct dialling numbers etc. 6. Most default values can now be read out. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 168: Operation And Maintenance

    (system ID, system type, sales channel, licence code, generation, DECT iden- tification numbers), IP address of the Ethernet interface on the configuration server). The contents of the memory are retained even when there is no power supply. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 169: System Software

    EIM card Range of the Flash chips Fig. 73 Memories on the mainboard Aastra 415/430 6. 1. 1. 1 System software The communication server's entire system software package is stored in com- pressed form in the Flash memory. The RAM components comprise the main memory for program data. When the PBX starts up, the communication server software on the serial Flash memory is decom- pressed, loaded into the main memory and started.
  • Page 170: File System Of The Communications Server

    PC", page 158). The file system can also be accessed with an FTP client. This is useful for instance for the software upload for Aastra SIP terminals. Note: Modifying or deleting files on the file system of the communication server can result in a system that is no longer able to run.
  • Page 171: Updating Configuration Data

    Update" auxiliary application. The system software also comprises the software for the digital system phones, the IP system phones, the Aastra DECT radio units, the Aastra DECT cordless phones and the Aastra SIP phones. There are several possibilities for establishing a communication link between the communication server and the AMS Upload Manager (see "Access types",...
  • Page 172: Amsupload Manager

    See also: For a more detailed description of the functions and parameters and the procedure in a Aastra Intelligent Net (AIN) please call up the Upload Man- ager's online help. 6. 2. 1. 2 Standard upload New system software is uploaded in different phases.
  • Page 173 Successful and failed software uploads are stored as event messages and sent to the configured signal destinations. See also: For information on event messages and signal destinations, see "Event message concept", page 201. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 174 13.Set the period of time during which you want the newly loaded system software to be monitored for fault-free operation. 14.Click the Upload button. → The upload process is now initiated. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 175: Emergency Upload Of The System Software

    To perform the upload, the user account must be assigned an authori- zation profile for which the FTP interface access is enabled (see "User Access Control", page 149). 4. Select configuration server. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 176: Software Of Corded System Phones

    The Office 10, Office 25 and Aastra 5360 system phones do not have their own memory. The system phones Office 35, Office 45, Aastra 5370, Aastra 5380, all the IP phones of the Aastra 5300ip series and all the SIP phones of the Aastra 6753i se- ries have a Flash memory.
  • Page 177 If the cordless phone is logged on to several systems, this menu de- fines which system the software update is relevant to. There is only one software for the cordless phones of the Aastra 600d series. It is in- cluded in the communication server's software package and stored in the file sys- tem of the communication server.
  • Page 178: Hardware Update

    Inform users Inform all concerned users if the system has to be put out of operation during working time. To inform users, use the internal messaging system on the system phones. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 179: Licenses And Eim Card

    2. The new licence code can be obtained either from your authorized dealer or via the Aastra 400 activation portal on the extranet using the EID (partner login re- quired). Aastra 415/430 as of R2.0...
  • Page 180: Eim Card

    All configuration data is centrally stored in non-volatile Flash memory. This means that configuration data is preserved whenever a defective interface card has to be replaced by a new one. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 181: Replacing A Defective Interface Card

    Example: Reducing the number of terminal or network interfaces TIC-4TS → TIC-2TS The configuration data of terminal interfaces 3 and 4 are deleted. TIC-4AB → TIC-2AB The configuration data of network interfaces 3 and 4 are deleted. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 182: New Card With More Ports

    Any incorrectly fitted or missing wiring adapters are signalled by a red flashing LED on the display after start-up (see "Wiring Adapter Mal- function Mode", page 197). 2. Connect the system terminals to the ports of the new slot. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 183: System Modules

    4. Press the new module downward evenly on both connectors to the stop. 5. Secure the module with the fastening screw. 6. Fit the housing cover. 7. Reconnect the system to the power supply. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 184: System Cards

    EIM card is pointing towards the edge of the Main- board (see Fig. 75). 5. Fit the housing cover. 6. Reconnect the communication server to the power supply. Fig. 75 EIM card Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 185: Mainboard

    8. Carry out a first start of the system (see "First start of the communication server", page 164) and upload the configuration data back on to the communication server using AMS. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 186: Replacing System Terminals

    (reduced or increased) to the new phone. The features are reduced if a phone is replaced by a phone with a lower level of added features (e. g. Aastra 5380 → Aastra 5370) or by a predecessor model (e. g. Aastra 5380 → Office 45).
  • Page 187: Dect Terminals

    The user of the cordless phone may have to identify himself to the system using an access code. The access code has to be entered in the system configuration prior to the logon procedure. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 188: Display And Control Panel

    6. 4 Display and control panel The display and control panel of the Aastra 415 and Aastra 430 communication servers on the front panel consists of an LED display panel and a pilot key. It is used to indicate operating states and carry out functions.
  • Page 189 – – – Rapidly flashing green – – – – – Very rapidly flashing green – – G G G – – – – Very rapidly flashing red – – Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 190: Pilot Key (Ctrl Key)

    (reset). The restart is initi- ated after the key is released. Restart with database backup "Restart with database backup", page 194. Tests "Thorough RAM test", page 192. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 191: Operating Modes And Display Priorities

    6. 4. 4 Operating modes and display priorities The system software of the Aastra 415/430 recognizes various operating modes, which are displayed with the LEDs F0, F1, F2, F3, F4 and SYS. In the following these displays are referred to as combination patterns or patterns and are numbered for easy reference.
  • Page 192: Startup Mode

    Tab. 93 Patterns during the thorough RAM test Pattern Dura- Meaning tion [s] RAM self-test (thorough) – – – – – – The startup continues normally after the thorough RAM test. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 193: Normal Mode

    In an AIN the offline mode of a satellite is indicated by the green-orange flashing SYS-LED. Combinations with the patterns of the Normal Mode and Feature Mode are possible. Exception: Pattern 14 (prebarred system) takes priority over the offline mode display. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 194: Application Command Mode

    Requirement: The system has been started up and is running normally. 1. Press the pilot key with a long keypress (LC) → "SYS" flashes green-orange and "F0" lights up red Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 195 You are strongly advised to keep the remote access to the AIN via an external dial-up connection open only for as long as necessary. There is no time limit to the access and it remains in place even after a system restart. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 196: Boot Command Mode

    Patterns while the database is deleted as a result of a first start Pattern Dura- Meaning tion [s] Deleting the database – – – – – – See also: "Carrying out functions", page 190 Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 197: Wiring Adapter Malfunction Mode

    The SYS-LED flashes green as in the Normal Mode. Tab. 99 Example pattern for Wiring Adapter Malfunction Mode Pattern Meaning Incorrect or missing wiring adapter in slot – – – – – – Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 198: Warning Mode

    Tab. 101 Combination patterns in Boot Mode Pattern Meaning Boot Mode active – – – – – – The boot mode remains active until the Emergency Upload is completed or the sys- tem is restarted manually. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 199: Error Mode

    ECC has detected an uncorrectable read error E-533 Hardware: Replace communica- – – – – – – BBT Integrity Check: tions server Block 0 is faulty; the Bad Block Table cannot be used Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 200 Software: Load new software – – – – – – – – – – – – General error onto mainboard. If unsuccessful, contact Support. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 201: Operations Supervision

    • PC with SEM on Ethernet Interface • System Assistant Office 45 F = Frequency T = Time period Fig. 78 Distribution principle for an event message Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 202: Event Types

    The LAN connection between the SMSC and IP address, date, time the ESME is now available ESME unobtainable The LAN connection between the SMSC and IP address, date, time the ESME is interrupted Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 203 Date, time now available again for Aastra 5360ip/5361ip/5370ip/5380ip. IP system phone: Connection An IP system phone is no longer connected to User number, terminal ID, date, lost the communication server. time Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 204 The maximum duration of two hours for the Date, time expired temporary licence activation has expired. Limits reached for busy lamp A busy lamp field on an SIP/Aastra SIP terminal Terminal ID, key number, date, field could not be configured because the system time limit for the platform has been reached.
  • Page 205 (Aastra 430 only). Port out of service A port previously in operation has stopped Number of the slot, relevant functioning.
  • Page 206 Date, time has been restarted! ually or automatically due to an error. The licence limit for Aastra SIP An Aastra SIP terminal is unable to register or Parameter 1=1: Missing Aastra terminals has been reached use the video functionality because there are...
  • Page 207 A TLS certificate has been generated. If genera- Date, time Update non-Aastra endpoints tion is manual, the certificate must be imported manually into the Aastra SIP nodes. The certifi- cate must always be imported manually on all non-Aastra nodes and non-Aastra endpoints. TLS certificate will expire soon...
  • Page 208: Event Tables

    Example Tab. 104 Example of event table Event type Frequency Time period Total Synchronization loss System Overload No response from network Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 209: Signal Destinations

    • Event log (event protocols in the Fault & Maintenance Manager) • Internal or external e-mail destinations There are several possibilities for connecting the signal destinations with a commu- nication server: Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 210 Depending on the event table allocated, event messages are sent to a specified ex- ternal signal destination. Two external signal destinations can be specified: • 1 preferred external signal destination • 1 alternative external signal destination Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 211 < 5 / 2 Dialling attempts < 2 External event Output event message destina- message tion not available Fig. 80 Flowchart of the signalling of an event message to an external signal destination Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 212 Adapter, connected either directly to a PC with the System Event Manager (SEM) software program or indirectly via a LAN / WAN (ISDN gateway). Once the event message has been confirmed, the system clears down the PPP connection. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 213 AMS Shell. In the system ID you can store a serial number or the DDI number for the remote maintenance of the system (20 digits). • In the Configuration Manager: Route 3 must be allocated trunk groups with digital network interfaces (Routes setting). Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 214 TA or the ISDN gateway to the PC with the SEM. Configuring a local signal destination on ISDN The event messages are displayed in PC format. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 215 • IP address of the PC • TCP port number (the default value is 1062; if the value is changed in the SEM, it will have to be altered accordingly on the communication server side.) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 216 On. SNMP stands for "Simple Network Management Protocol" and is used by Network Management Systems (NMS). The systems of the Aastra 400 series support the SNMP V1 version. If the Network Management System is to know the potential events of the commu- nication system, the corresponding system components have to be defined in the form of configurable objects (Managed Objects: MO).
  • Page 217 Manager. The event message is signalled without any delay, directly at the selected signal destination. If the communication server is connected with AMS via a TA, the test event mes- sages will be signalled only once the connection is cleared down. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 218: System Event Manager Sem

    The SEM Server receives event messages from communication servers and stores all the important data in the corresponding AMS databases. For the program to operate correctly there has to be at least one AMS database. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 219: Operating State And Error Displays

    "Warning Mode", page 198). • Serious error. System is no longer able to run (see "Error Mode", page 199). In the event of sporadic errors check the installation for earth loops. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 220: Terminals

    • Check installation or connecting cable 6. 5. 3. 4 Operating state of the Aastra DECT radio units Each radio unit is equipped with 3 LEDs. The operating state the radio units is indi- cated by different colours and flashing sequences in cycles of 1 s, specifically by one of the two outer LEDs on the SB-4+ and by both outer LEDs on the SB-8 / SB- 8ANT (separately for each DSI bus).
  • Page 221 DECT user has been entered in the numbering plan or the parameter DECT system state has been set to Active in the AMS Configuration Manager. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 222: Malfunction Of The Aastra Dect Radio Unit

    Operation and Maintenance 6. 5. 3. 5 Malfunction of the Aastra DECT radio unit Tab. 107 Malfunction of the Aastra DECT radio unit Error description Error cause / error handling No radio connection in a coverage area. Check LED on radio unit: LED is flashing red (short red phase): •...
  • Page 223: Malfunctions Of The Dect Charging Bays

    • Check battery and replace if necessary. About the charging process: • Battery symbol on the cordless phone is flashing (Office 135) or filling up (Office 160, Aastra 600d) when the battery is being charged. • Check tone indicates correct contact.
  • Page 224: Longclicks On Aastra Dect Cordless Phones

    6. 5. 3. 8 Longclicks on Aastra DECT cordless phones In normal DECT cordless phone operation, long-clicking the following keys ac- cesses additional functions directly. Tab. 110 Longclicks on Aastra DECT cordless phones Aastra Function Office 135 Office 160 600d In a list box: change scroll direction.
  • Page 225: Overload Code Displays Office 135 / Office 160

    Wrong mode during logon. Logon to the system < I5 Not allowed. Mis-used • Office 135: Long-click"Home" to indicate wrong Logon to the system > I5: "design" version. • Office 135: Short-click "Home" Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 226: Other Aids

    Number of PISN users in the system NSUB: 0000 0000: No PISN user in the system LINE: xxxx Number of lines in the system LINE: 0000 0000: No lines defined Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 227 System Assistant on the Office 45. They are stored in event table 4 (see "Event message concept", page 201). The entries in the Maintenance menu re- main stored until they are deleted with the Delete command. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 228: Fault & Maintenance Manager

    SEM", page 218. 6. 5. 4. 4 Measuring equipment for cordless systems The aids required for measuring out DECT systems are described under “Planning DECT Systems” in the User’s Guide. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 229: Annex

    7. 1 Systematic Designation System Tab. 118 PCB Designation PCB type (three-digit) Project number (three-digit) Country code and sales channel Colour code on terminals Generation and version Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 230: Rating Plate And Designation Stickers

    Material no. Serial number Production date Fig. 82 Rating plate (example Aastra 430 communication server) Mat. No. PCB Designation MOV957. EXP.TIC-2TS-1 P ..- 20 ..Fig. 83 Designation stickers (example interface card) Aastra 415/430 as of R2.0...
  • Page 231: Equipment Overview

    Aastra 415 rack-mounting set SEV957.EXP.RM-A300-1 Aastra 430 rack-mounting kit incl. fan SEV957 FAN Aastra 430 fan SEV957.EXP.CC-1 Cable cover set for Aastra 415/430 SEV957.EXP.ISYLINK-TX-1 isyLink Set TX SEV957.EXP.ISYLINK-HX-1 isyLink Set HX Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 232: Technical Data

    The following technical data applies to the terminal interfaces: Digital terminal interface DSI • Proprietary interface, two-wire • Two system phones of the Aastra 5300 series can be connected per interface (AD2 protocol) • One SB-4+/SB-8 radio unit can be connected (with 8 channels the SB-8 radio units requires two DSI interfaces) •...
  • Page 233 25 Hz) – No control key detection – No charge signalling pulses • For more technical details and cable requierements see "Multifunctional FXS in- terfaces", page 117. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 234: Communication Server

    Annex 7. 4. 3 Communication server Tab. 121 Dimensions and weights Aastra 415/430 for wall Aastra 415/430 in rack mount- mounting Height 65 mm 65 mm Width 360 mm 483 mm Depth 294mm 294mm Weight (excl. mains cord, interfaces 2.4 kg 2.5 kg...
  • Page 235: Design Of Interface Cards, Modules And Wiring Adapters

    TIC-4TS TIC-2TS ESST TIC-4AB TIC-2AB TIC-1PRI EAAB2 EADP4 EAD4V EAD4C ETAB4 ODAB SM-DSP1 SM-DSP2 SM-DSPX1 SM-DSPX2 WA-TS0 WA-TS1 WA-2W WA-1PRI Fig. 84 Dimensions of interface cards (design A, B, C) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 236 Annex Fig. 85 Dimensions of system module (design D) Fig. 86 Wiring adapter dimensions (design F) Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 237: Lan Switch

    "Maximal power requirements of the system phones on the DSI bus", page 107 Power consumption, IP system phones see System Manual for "Aastra Intelligent Net (AIN) and IP system phones" Tab. 129 Dimensions and weights, digital and IP system phones...
  • Page 238: Aastra Dect Radio Units

    The following table contains the network features as defined in the GAP standard. For each feature a separate column indicates whether it is supported by communi- cation servers of the Aastra 400 family or Aastra DECT cordless phones. Aastra 415/430 as of R2.0...
  • Page 239 FP: Fixed Part Mandatory (this feature must be supported by GAP compliant equipment) Optional —: The Aastra DECT cordless phones and Aastra 400 communication servers do not support the feature. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 240 Annex Technical data Tab. 131 Aastra DECT Radio units Duplex method Time-division multiplex, 10 ms frame length Frequency range 1880 MHz to 1900 MHz Frequency bands (carrier) Channel spacing (carrier distance) 1,728 MHz Transmission rate 1152 kbit/s Duplex channels per carrier SB-4+ / SB-8...
  • Page 241: Operation Of Digital System Phones

    * / ( ) < = > % £ $ ¤ ¥ ¤ @ & § Space # Notes: – The Aastra 5360 and Office 25 phones does not have a graphics-com- patible display and therefore cannot display all the characters featured (see also the corresponding user guide).
  • Page 242 * / ( ) < = > % £ $ ¤ ¥ ¤ @ & § Space # Notes: – The Aastra 5360 and Office 25 phones does not have a graphics-com- patible display and therefore cannot display all the characters featured (see also the corresponding user guide).
  • Page 243: Alpha Keyboard Aastra 5380/5380Ip

    Annex 7. 5. 2 Alpha keyboard Aastra 5380/5380ip The integrated alphanumerical keyboard on the Aastra 5380/5380ip is available in a QWERTY and AZERTY version. The special characters can be called up using the "Ctrl" key and the "Shift" key. Tab. 134 Integrated alphanumerical keyboard Aastra 5380/5380ip <Key>...
  • Page 244: Alphanumerical Keyboard (Akb)

    ⇓ ⇒ CONTROL Fig. 88 AKB QWERTY If an alpha keyboard (QWERTZ or QWERTY) is connected to a communication server that is set to Greek, the following keyboard assignment applies: Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 245: Function Commands (Macros)

    Activate / deactivate DTMF mode (tone dialling) "R" Use call number last dialled "Y" End call and reseize line Available only with the key telephones. Not available for Office 10. Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 246: Functions And Terminals No Longer Supported

    • IP system phones Office 35IP, Office 70IP-b • Cordless system phones Office 100, Office 130/130pro, Office 150, Office 150EEx, Office 155pro/155ATEX • The Aastra 6751i phone is no longer supported as an Aastra SIP phone. • IP system softphone Office 1600/1600IP • DECT radio unit SB-4 •...
  • Page 247: Licensing Information Of Third-Party Software Products

    ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SPIRIT G3Fax is Copyright (c) 1995-2007 14.4 Modem and V.42 Software is Copyright (c) 1995-2008, SPIRIT Echo Cancellation Software is Copyright (c) 1995-2008, SPIRIT Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 248 Glyph Lab is a trading name of York Technologies Limited registered in England and Wales, No 3846468. Registered office St Marys Cottage, St Buryan, Penzance TR19 6DJ, UK. Glyph Lab is a trademark of York Technologies Limited Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...
  • Page 249: Documents And Online Help Systems With Further Information

    Quick User's Guides for Office 10 / Office 25 / Office 35 / Office 45/ 45pro / Office 135/135pro / Office 160pro/Safeguard/ATEX / Aastra 5360 / Aastra 5361 / Aastra 5370 / Aastra 5380 / Aastra 610d / Aastra 620d / Aastra 630d Aastra 415/430 as of R2.0...
  • Page 250 User's guides for Office 10 / Office 25 / Office 35 / Office 45/45pro / Office 135/135pro / Office 160pro/Safeguard/ATEX / Aastra 5360 / Aastra 5361/ Aastra 5370/ Aastra 5380 / Aastra 5380 / Aastra 610d / Aastra 620d / Aastra 630d...
  • Page 251: Index

    Cable screening ......84 Aastra 5300 ....... . 19 Carrying out functions .
  • Page 252 ODAB ........48 Aastra 415/430 as of R2.0...
  • Page 253 Safety icons ....... . 13 Aastra Plan ......25 SB -4 .
  • Page 254 Working online ......160 Aastra 415/430 as of R2.0 syd-0344/1.3 – R2.0 – 02.2012...

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