Toshiba Portégé M100 User Manual

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TOSHIBA Portégé M100
Portable Personal Computer
User's Manual

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  • Page 1 TOSHIBA Portégé M100 Portable Personal Computer User’s Manual...
  • Page 2 © 2003 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the informa- tion contained herein.
  • Page 3 WARNING: Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripher- als or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port,...
  • Page 4: Fcc Conditions

    9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity TOSHIBA declares, that the product: PPM10* conforms to the following Standards: Supplementary Information: “The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/05/EEC.”...
  • Page 5 Modem warning notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 6: Region Selection

    Japan regulations Region selection If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection. Redial Up to two redial attempts can be made.
  • Page 7 FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 8 Fax branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity or individual sending the message and the telephone number of the sending machine or such business, other...
  • Page 9 NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termina- tion on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
  • Page 10 Notes for use of this device in New Zealand The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers.
  • Page 11 When used in the Auto Answer mode, the S0 register must be set with a value of 3 or 4. This ensures: (a) a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network.
  • Page 12: General Conditions

    General conditions As required by PTC 100, please ensure that this office is advised of any changes to the specifications of these products which might affect compliance with the relevant PTC Specifications. The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork.
  • Page 13 In other countries, the drive is certified to comply with the requirement pursuant to IEC 825 and EN60825 on class 1 laser product. This computer is equipped with the optical drive in the following list according to the model. Manufacturer Type TOSHIBA SD-C2612 TEAC DW-224E...
  • Page 15: Table Of Contents

    Table of Contents Preface Manual contents ................xxiii Conventions ..................xxiv Abbreviations ..................xxiv Icons ....................xxiv Keys ....................xxiv Key operation ..................xxv Display ....................xxv Messages ................... xxv General Precautions Stress injury ..................xxvii Heat injury ..................xxvii Pressure or impact damage ..............
  • Page 16 Underside ................... 2-5 Front with the display open .............. 2-7 Indicators .................... 2-9 AC adaptor ..................2-11 Slim Select Bay modules ..............2-12 DVD-ROM drive ................2-12 CD-RW/DVD-ROM drive ..............2-14 Secondary battery pack ..............2-15 Slim Select Bay HDD adaptor ............2-16 Weight saver module ................
  • Page 17 Writing CDs on CD-RW/DVD-ROM drive ........... 4-9 Before writing or rewriting ..............4-9 When writing or rewriting ..............4-10 Data Verification ................4-11 Media care ..................4-12 CD/DVDs ..................4-12 Diskettes ..................4-12 Using the USB diskette drive ............4-13 Connecting the USB diskette drive ...........
  • Page 18 Extending battery life ................ 6-13 Replacing the battery pack ............. 6-14 Removing the battery pack ............... 6-14 Installing the battery pack ..............6-15 TOSHIBA Password Utility .............. 6-16 User password ................. 6-16 Supervisor password ................. 6-17 Starting the computer by password ..........6-18 Power-up modes ................
  • Page 19 Chapter 8 Optional Devices PC cards ..................... 8-2 Installing a PC card ................8-2 Removing a PC card ................8-3 SD cards ..................... 8-4 Formatting an SD card ............... 8-4 Installing an SD card ................8-5 Removing an SD card ................. 8-5 SD card care ..................
  • Page 20 Memory expansion ................9-21 LAN ....................9-21 Wireless LAN ................... 9-21 Bluetooth ..................9-22 i.LINK (IEEE1394) ................9-22 Real Time Clock ................9-23 TOSHIBA support ................9-24 Before you call ................. 9-24 Where to write .................. 9-24 Appendixes Appendix A Specifications ..................A-1 Appendix B Display Controller and Modes ............B-1...
  • Page 21 Appendix E V.90 ...................... E-1 Appendix F Wireless LAN ..................F-1 Appendix G AC Power Cord and Connectors ............G-1 Appendix H Internal Modem Guide ...............H-1 Appendix I Parts Numbers ..................I-1 Glossary Index...
  • Page 22 xxii...
  • Page 23: Preface

    This manual tells how to set up and begin using your TOSHIBA Portégé M100 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 24: Conventions

    User's Manual Chapter 6, Power and Power-Up Modes, gives details on the computer’s power resources and battery save modes and how to set a password. Chapter 7, Setup, explains how to configure the computer using the HW Setup program. Chapter 8, Optional Devices, describes the optional hardware available.
  • Page 25: Key Operation

    Conventions Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
  • Page 26 User's Manual xxvi...
  • Page 27: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 28: Pc Card Overheating

    For optimum performance, use your computer product only under recommended conditions Read additional restrictions under “Environmental Conditions” in your product Resource Guide. Contact TOSHIBA Service and Support for more information. xxviii...
  • Page 29 Chapter 1 Introduction Equipment checklist ................1-1 Hardware .................... 1-1 Software ..................... 1-1 Features ..................... 1-3 Special features ................. 1-9 Utilities ....................1-11 Options ..................... 1-12...
  • Page 31: Chapter 1 Introduction

    CAUTION: Some of the features described in this manual may not function properly if you use an operating system that was not prein- stalled by TOSHIBA. Equipment checklist Hardware Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 32 • International Limited Warranty (ILW) Instruction (This instruction is included only with computers sold in ILW supported areas.) Product Recovery CD-ROM contains Windows XP or 2000 and TOSHIBA Management Console, which is not preinstalled. Windows 2000 Professional Service Pack 3 The following software is preinstalled: ®...
  • Page 33: Features

    If any of the items are missing or damaged, contact your dealer immediately. Features The computer uses TOSHIBA’s advanced Large Scale Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage, and high reliability. This...
  • Page 34 User's Manual Disks Built-in Hard disk • 40 billion bytes (37.26 GB) • 60 billion bytes (55.87 GB) NOTE: Computers in this series can be configured with an optical media drive installed in the Slim Select Bay. The available optical media drives are described below.
  • Page 35 Features Display The computer’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. Built-in 12.1" XGA-TFT, 1024 horizontal × 768 vertical pixels, up to 16 M colors Graphics controller Graphics controller maximizes display performance.
  • Page 36 User's Manual Ports Headphone Enables connection of a stereo headphone Microphone Enables connection of a monaural microphone Infrared The serial infrared port is compatible with Infrared Data Association (IrDA 1.1) standards. It enables cableless 4 Mbps, 1.152 Mbps, 115.2 kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6 kbps data transfer with IrDA 1.1 compatible external devices.
  • Page 37 Features Communications Modem An internal modem provides capability for data and fax communication. It supports V.90 (V.92). Refer to Appendix E. The speed of data transfer and fax depends on analog telephone line conditions. It has a modem jack for connect- ing to a telephone line.
  • Page 38: Slim Select Bay

    Slim Select Bay is a single-drive bay that accommodates a DVD-ROM drive, CD-RW/DVD-ROM drive, secondary hard disk drive or secondary battery. The TOSHIBA Mobile Extension enables hot insertion of modules when you are using a plug and play operating system.
  • Page 39: Special Features

    Special features Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. TOSHIBA Console Press this button to launch an application automatically. button The default is TOSHIBA Console.
  • Page 40 If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. Use the Fan item of the Power Save Modes window in TOSHIBA Power Saver. Maximum Turns on fan first, then if necessary Performance lowers CPU processing speed.
  • Page 41: Utilities

    For other sound settings, use the Windows Device Manager, Multimedia Panel or Volume Dial. TOSHIBA Accessibility This utility lets you make the Fn key sticky, that is, you can press it once, release it, and they press an “F number”...
  • Page 42: Options

    TOSHIBA Mobile Extension from TOSHIBA Console. TOSHIBAConfigFree TOSHIBA ConfigFree is a suite of utilities to allow easy control of communication device and network connec- tions. TOSHIBA ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks.
  • Page 43 Options Universal AC Adaptor If you use your computer at more than one site, it may be convenient to purchase an additional Universal AC Adaptor for each site so you will not have to carry the adaptor with you. USB FDD Kit A 3 1/2"...
  • Page 44 User's Manual 1-14...
  • Page 45 Chapter 2 The Grand Tour Front with the display closed ............2-1 Left side ....................2-2 Right side ................... 2-3 Back side .................... 2-4 Underside ................... 2-5 Front with the display open .............. 2-7 Indicators .................... 2-9 AC adaptor ..................2-11 Slim Select Bay modules ..............
  • Page 47: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed Figure 2-1 shows the computer’s front with its display panel in the closed position. ISPLAY LATCH OWER SOURCE SYSTEM INDICATORS...
  • Page 48: Left Side

    User's Manual Left side Figure 2-2 shows the computer’s left side. ECURITY LOCK SLOT DC IN 15V ICROPHONE EADPHONE NFRARED PORT OLUME CONTROL CARD SLOT AN VENT Figure 2-2 The left side of the computer Security lock A security cable attaches to this slot. The optional security slot cable anchors your computer to a desk or other large object to deter theft.
  • Page 49: Right Side

    Right side Microphone jack A standard 3.5 mm mini microphone jack enables connec- tion of a monaural microphone or other device for audio input. When you connect an external microphone, the internal microphone is automatically disabled. Headphone jack A standard 3.5 mm mini headphone jack enables connec- tion of a stereo headphone (16 ohm minimum) or other device for audio output.
  • Page 50: Back Side

    User's Manual Back side Figure 2-4 shows the computer’s back side. ACTIVE INK INDICATOR INDICATOR ORANGE i.LINK GREEN AN VENT PORT PORTS XTERNAL MONITOR ODEM JACK JACK PORT Figure 2-4 The computer’s back side LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, Ether 10BASE-T) and Fast Ethernet LAN (100 megabits per...
  • Page 51: Underside

    Underside i.LINK (IEEE1394) Connect an external device, such as a digital video camera port to this port for high-speed data transfer. You must connect the AC adaptor when you use i.LINK. Universal Two Universal Serial Bus ports are on the back side. The Serial Bus ports comply with the USB 2.0 standard, which enables (USB 2.0) ports data transfer speeds 40 times faster than the USB 1.1 standard.
  • Page 52 The Batteries section in Chapter Power and Power-Up Modes, describes how to access the battery pack. Additional battery packs can be pur- chased from your TOSHIBA dealer to extend the computer’s battery operating time. HDD pack cover Two screws secures the HDD cover.
  • Page 53: Front With The Display Open

    Figure 2-6 shows the front of the computer with the display open. To open the display, slide the display latch on the front of the computer and lift the display up. Position the display at a comfortable viewing angle. TOSHIBA C ONSOLE ISPLAY HINGE...
  • Page 54 LCD and CRT. You can also return to single display by pressing this button twice. The setting of TOSHIBA Presentation button can be changed through the property of TOSHIBA Controls. Display mode is changed to the multi-monitor display by selecting "Different Image"...
  • Page 55: Indicators

    Indicators Sensor switch This switch shuts down the computer when you close the cover and the panel power on/off feature is enabled. Indicators Figure 2-7 shows the indicators, which light when various computer operations are in progress. IRELESS ELECT COMMUNICATION BATTERY OWER DC IN...
  • Page 56 User's Manual Slim Select Bay The Slim Select Bay indicator glows in green when the computer is accessing a DVD-ROM drive, CD-RW/DVD- ROM drive, or Slim Select Bay HDD adaptor in the Slim Select Bay. When the secondary battery is in the Slim Select Bay, the Slim Select Bay indicator glows as follows: Orange Indicates the AC adaptor is connected and charging the...
  • Page 57: Ac Adaptor

    AC adaptor APS LOCK INDICATOR Figure 2-9 CapsLock indicator Keyboard indicator Caps Lock This indicator glows green when the alphabet keys are locked in uppercase. Arrow mode When the Arrow mode indicator lights green, you can use the keypad overlay (white labeled keys) as cursor keys.
  • Page 58: Slim Select Bay Modules

    CAUTION: Use only the AC adaptor that came with the computer or an equivalent optional adaptor. Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. WARNING: Use only the AC adaptor supplied as an accessory. Other AC adaptors have different voltage and terminal polarities and use of them may produce heat and smoke or even result in fine or rupture.
  • Page 59 Slim Select Bay modules This drive supports the following formats: • DVD ROM • DVD Video • CD-ROM • CD-EXTRA • Photo CD™ • Audio CD • CD-ROM XA • CD-DA • CD-I • CD-Text • CD-R(read only) • CD-RW(read only) CD/DVD-I INDICATOR JECT HOLE...
  • Page 60: Cd-Rw/Dvd-Rom Drive

    User's Manual Russia, Indian Subcontinent, Africa, North Korea, Mongolia China CD-RW/DVD-ROM drive The full-size CD-RW/DVD-ROM drive module lets you record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor.
  • Page 61: Secondary Battery Pack

    Slim Select Bay modules CAUTION: Check the Slim Select Bay indicator when you use the CD-RW/DVD-ROM drive. Do not press the eject button, disconnect a drive or turn off the computer while the light is glowing. Doing so could damage the CD/DVD or the drive. CD-RW/DVD-ROM drives and media are manufactured according to the specifica- tions of six marketing regions.
  • Page 62: Slim Select Bay Hdd Adaptor

    User's Manual Figure 2-13 The secondary battery pack Slim Select Bay HDD adaptor You can increase your computer’s data storage capacity by installing an optional integrated, 2 1/2" HDD in the Slim Select Bay. To install an HDD, follow the steps below. 1.
  • Page 63: Weight Saver Module

    Slim Select Bay modules Weight saver module Installing a weight saver module in the Slim Select Bay lets you reduce the carrying weight of the computer. Figure 2-15 The weight saver module 2-17...
  • Page 64 User's Manual 2-18...
  • Page 65 Chapter 3 Getting Started Setting up your work space .............. 3-2 General conditions ................3-2 Placement of the computer ..............3-3 Seating and posture ................3-3 Lighting ....................3-4 Work habits ..................3-4 Opening the display ................3-5 Connecting the AC adaptor .............. 3-6 Turning on the power ...............
  • Page 67: Chapter 3 Getting Started

    Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: Setting up your work space — for your health and safety NOTE: Be sure also to read Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability.
  • Page 68: Setting Up Your Work Space

    User's Manual Setting up your work space Establishing a comfortable work site is important for you and your computer. A poor work environment or stressful work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. Proper ambient conditions should also be maintained for the computer’s operation.
  • Page 69: Placement Of The Computer

    Setting up your work space Placement of the computer Position the computer and peripheral devices to provide comfort and safety. Set the computer on a flat surface at a comfortable height and distance. The display should be no higher than eye level to avoid eyestrain. Place the computer so that it is directly in front of you when you work and make sure you have adequate space to easily operate other devices.
  • Page 70: Lighting

    User's Manual Place your chair so that the keyboard is at or slightly below the level of your elbow. You should be able to type comfortably with your shoulders relaxed. Your knees should be slightly higher than your hips. If necessary, use a foot rest to raise the level of your knees to ease pressure on the back of your thighs.
  • Page 71: Opening The Display

    Opening the display A number of books are available on ergonomics and repetitive strain injury or repetitive stress syndrome. For more information on these topics or for pointers on exercises for such stress points as hands and wrists, please check with your library or book vendor.
  • Page 72: Connecting The Ac Adaptor

    1. Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compat ible. Use of any incompatible adaptor could dam age your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
  • Page 73 Connecting the AC adaptor 1. Connect the power cord to the AC adaptor. Figure 3-3 Connecting the power cord to the AC adaptor 2. Connect the AC adaptor’s DC output plug to the DC IN 15V port on the left side of the computer.
  • Page 74: Turning On The Power

    User's Manual Turning on the power This section describes how to turn on the power. NOTE: After you turn on the power for the first time, do not turn it off until you have set up the operating system. 1. If the external diskette drive is connected, make sure it is empty. If a diskette is in the drive, press the eject button and remove the diskette.
  • Page 75: Windows Xp/2000 Setup

    Windows XP/2000 setup Windows XP/2000 setup When you first turn on the power, the computer’s initial screen is the Microsoft Windows XP Professional or Windows 2000 Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Standby mode.
  • Page 76: Hibernation Mode

    NOTE: For the computer to shut down in hibernation mode, the hiberna- tion feature must be enabled in two places in TOSHIBA Power Saver: the Hibernate window and the Battery Alarm item of the Alarm window.
  • Page 77: Starting Hibernation

    2. a. In Windows XP, open Performance and Maintenance and open TOSHIBA Power Saver. b. In Windows 2000, double-click the TOSHIBA Power Saver icon. 3. Select the Hibernate window, select the Enable Hibernate support check box and click the Apply button.
  • Page 78: Standby Mode

    NOTE: When the AC adaptor is used, the computer goes into Standby mode depending on the setting of the TOSHIBA Power Saver feature. · To restore operation, press the power button or press any key. The latter action works only if Wake-up on Keyboard is enabled in HW Setup.
  • Page 79 In Windows 2000, click Start, click Shut Down, select Stand by and click 2. Close the display panel. This feature must be enabled. Refer to the System Power Mode item in TOSHIBA Power Saver Utility described in the Control Panel.
  • Page 80: Restarting The Computer

    2. Hold down the F12 key and turn on the power. When In Touch with Tomorrow TOSHIBA appears, release the F12 key. 3. Use the left or right cursor key to select the CD-ROM icon in the display menu.
  • Page 81 Chapter 4 Operating Basics Using AccuPoint II ................4-1 AccuPoint II precautions ..............4-2 Replacing the cap ................4-2 Changing Slim Select Bay modules ..........4-3 Removing a module ................4-3 Installing a module ................4-4 Using optical media drives ............... 4-5 Loading discs ..................
  • Page 82 Cleaning the computer ..............4-24 Moving the computer ..............4-25 Heat dispersal .................. 4-25...
  • Page 83: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter gives information on basic operations including using the AccuPoint II, optical media drives, the external diskette drive, the microphone, the internal modem, wireless communication, the LAN and changing Slim Select Bay modules. It also provides tips on caring for your computer and heat dispersal. Using AccuPoint II To use the AccuPoint II, simply push it with your finger tip in the direction you want to move the on-screen pointer.
  • Page 84: Accupoint Ii Precautions

    User's Manual Click: Press a large button once Double-click: Press twice Drag and drop: Press to select the material you want to move. Leave your finger on the AccuPointII after the second button and move the material. AccuPoint II precautions Certain conditions can affect the on-screen pointer when using AccuPoint II.
  • Page 85: Changing Slim Select Bay Modules

    CAUTIONS: 1. To avoid injury, do not put your hand into the Slim Select Bay slot. 2. Before removing or inserting a second battery pack, turn off the computer’s power. NOTE: The TOSHIBA Mobile Extension is preinstalled to support hot swapping under Windows. Refer to Chapter 1, Introduction for informa- tion on using this utility to change modules while the computer’s power...
  • Page 86: Installing A Module

    User's Manual 4. Grasp the DVD-ROM drive and slide it out. CAUTION: The DVD-ROM drive and other Slim Select Bay modules can become hot with use. Be careful when removing the module. ELECT LATCH ELECT MODULE Figure 4-3 Removing the DVD-ROM drive Installing a module Install the Slim Select Bay HDD adaptor as described below.
  • Page 87: Using Optical Media Drives

    Using optical media drives Using optical media drives The text and illustrations in this section refer primarily to the DVD-ROM drive. However, operation is the same for other optical drive in the Slim Select Bay. The full-size drive provides high-performance execution of CD/DVD-ROM-based programs.
  • Page 88 User's Manual b. Pressing the eject button will not open the drawer when the DVD-ROM drive’s power is off. If the power is off, you can open the drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button.
  • Page 89 Using optical media drives NOTE: When the drawer is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the tray. After seating the CD/DVD, however, make sure it lies flat, as shown in figure 4-8.
  • Page 90: Removing Discs

    User's Manual Figure 4-9 Closing the CD/DVD drawer Removing discs To remove the CD/DVD, follow the steps below and refer to figure 4-10. CAUTION: Do not press the eject button while the computer is accessing the DVD-ROM drive. Wait for the Slim Select Bay indicator to go out before you open the drawer.
  • Page 91: Writing Cds On Cd-Rw/Dvd-Rom Drive

    Writing CDs on CD-RW/DVD-ROM drive Figure 4-10 Removing a CD/DVD 3. Push the center of the drawer to close it. Press gently until it locks into place. Writing CDs on CD-RW/DVD-ROM drive Depending on the type of drive installed, you may be able to write CDs. The CD- RW/DVD-ROM drive lets you write as well as read CD-ROMs.
  • Page 92: When Writing Or Rewriting

    Ultra-Speed MITSUBISHI CHEMICAL CORPORATION CD-RW: TOSHIBA has confirmed the operation of CD-R and CD-RW media of the manufac- turers above. Operation of other media cannot be guaranteed. CD-RW can generally be rewritten about 1,000 times. However, the actual number of rewrites is affected by the quality of the media and the way it is used.
  • Page 93: Data Verification

    Writing CDs on CD-RW/DVD-ROM drive • Operate the computer for any other function, including use of a mouse or Touch Pad, closing / opening the LCD panel. • Start a communication application such as a modem. • Apply impact or vibration to the PC. •...
  • Page 94: Media Care

    User's Manual Media care This section provides tips on protecting data stored on your CD/DVDs and diskettes. Handle your media with care. The following simple precautions will increase the lifetime of your media and protect the data stored on them: CD/DVDs 1.
  • Page 95: Using The Usb Diskette Drive

    Using the USB diskette drive Using the USB diskette drive A 3 1/2" diskette drive connects to the computer’s USB port. It accommodates 1.44- megabyte or 720-kilobyte diskettes. Refer to Chapter 2, Grand Tour, for more information. CONNECTOR NDICATOR JECT BUTTON ISKETTE SLOT Figure 4-11 The USB diskette drive Eject button...
  • Page 96: Connecting The Usb Diskette Drive

    User's Manual Connecting the USB diskette drive To connect the drive, plug the diskette drive connector into a USB port. Refer to Figure 4-12. NOTE: Make sure the connector is right side up and properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins.
  • Page 97: Diskette Care

    Using the USB diskette drive Diskette care Handle your diskettes with care. The following simple precautions will increase the lifetime of your diskettes and protect the data you store on them: 1. Store your diskettes in the container they came in to protect them and keep them clean.
  • Page 98: Wireless Communications

    TOSHIBA strongly recommend the customer to enable the WEP function. 2. TOSHIBA is not liable for the eavesdropping of data due to the use of wireless LAN and the damage thereof.
  • Page 99: Wireless Communication Switch

    Wireless communications Worldwide operation The Bluetooth radio transmitter and receiver operates in the 2.45 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices. The link is maintained even if the devices are not within line of sight.
  • Page 100: Lan

    User's Manual If you used the Task Tray icon to disable W-LAN, restart the computer or follow the procedures below to enable the system to recognize W-LAN. Open or click the following: Start, Setup, Control Panel, System, Device Manager and Renew.
  • Page 101: Disconnecting Lan Cable

    2. Do not connect any other cable to the LAN's jack except the LAN cable. Otherwise, malfunctions or damage may occur. 3. Do not connect any power supplying device to the LAN cable that is connected to the LAN's jack. Otherwise, malfunctions or damage may occur.
  • Page 102: Using The Microphone

    User's Manual Using the microphone Your computer has a built-in microphone that can be used to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions. Since your computer has a built-in microphone and speakers, “howling” may be heard under certain conditions.
  • Page 103: Region Selection

    1. a. In Windows XP, click start, point to All Programs, point to TOSHIBA Internal Modem and click Region Select Utility. NOTE: Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
  • Page 104: Properties Menu

    User's Manual Properties menu Click the icon with the secondary mouse button to display properties menu on the screen. Setting You can enable or disable the following settings: AutoRun Mode Region Select Utility starts automatically when you start up the operating system.
  • Page 105: Connecting

    Using the internal modem Dialing Properties Select this item to display the dialing properties. CAUTION: If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select Japan region mode. It is illegal to use the modem in Japan with any other selection.
  • Page 106: Disconnecting

    User's Manual CAUTION: Do not pull on the cable or move the computer while the cable is connected. NOTE: If you use a storage device such as a CD-ROM drive or HDD connected to a 16-bit PC card, modem speed might be slow or communi- cation might be interrupted.
  • Page 107: Moving The Computer

    CPU speed. Or, by lowering the CPU speed first, then if necessary, turning on the fan. Use the Cooling Method item of the Power Save Mode window in TOSHIBA Power Saver. Maximum...
  • Page 108 User's Manual When the CPU temperature falls to a normal range, the fan is turned off and the CPU operation returns to standard speed. NOTE: If the CPU temperature reaches an unacceptably high level with either setting, the system automatically shuts down to prevent damage. Data in memory will be lost.
  • Page 109 Chapter 5 The Keyboard Typewriter keys ................. 5-1 F1 … F12 function keys ..............5-2 Soft keys: Fn key combinations ............5-2 Emulating keys on enhanced keyboard ..........5-2 Hotkeys ....................5-4 Fn Sticky key ..................5-6 Windows special keys ............... 5-6 Keypad overlay ..................
  • Page 111: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.
  • Page 112: F1 ... F12 Function Keys

    Soft keys: Fn key combinations The Fn (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 113 Soft keys: Fn key combinations The keyboard is designed to provide all the features of the 101-key enhanced keyboard, shown in figure 5-1. The 101/102-key enhanced keyboard has a numeric keypad and scroll lock key. It also has additional Enter and Ctrl keys to the right of the main keyboard.
  • Page 114: Hotkeys

    If you press Fn + F2, the Power Save Mode is displayed in a dialog box. Continue holding down Fn and press F2 again to change the setting. You can also change this setting through the Plugged in or Running on batteries item of the TOSHIBA Power Saver Properties window in TOSHIBA Power Saver.
  • Page 115 When you press these hot keys, the current setting will be displayed for two seconds by a pop-up icon. You can also change this setting through the Monitor brightness item of the Power Save Mode window in TOSHIBA Power Saver. NOTE: You cannot change the display brightness for about 18 seconds after the LCD turns on.
  • Page 116: Fn Sticky Key

    NOTE: If no wireless communication device is installed, no dialog box will appear. Fn Sticky key You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and they press an “F number” key. Windows special keys...
  • Page 117: Turning On The Overlays

    Keypad overlay Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow mode To turn on the Arrow mode, press Fn + F10. The Arrow mode indicator lights. Now try cursor and page control using the keys shown in figure 5-2. Press Fn + F10 again to turn off the overlay.
  • Page 118: Temporarily Using Normal Keyboard (Overlay On)

    User's Manual Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off.
  • Page 119 Generating ASCII characters With the overlay off: 1. Hold Alt + Fn. 2. Using the overlay keys, type the ASCII code. 3. Release Alt + Fn, and the ASCII character appears on the display screen.
  • Page 120 User's Manual 5-10...
  • Page 121 Extending battery life ................ 6-13 Replacing the battery pack ............. 6-14 Removing the battery pack ............... 6-14 Installing the battery pack ..............6-15 TOSHIBA Password Utility .............. 6-16 User password ................. 6-16 Supervisor password ................. 6-17 Starting the computer by password ..........6-18 Power-up modes ................
  • Page 123: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
  • Page 124 User's Manual Table 6-1 Power conditions continued Power on Power off (no operation) 2nd battery • Operates • No charge adaptor fully • No charge • LED: 2nd battery green connected charged • LED: 2nd battery green DC IN 15V green DC IN 15V green 2nd battery •...
  • Page 125 When the main battery is not charging For the computer to shut down in hibernation mode, the hibernation feature must be enabled in two places in TOSHIBA Power Saver: the Hibernate window and the Battery Alarm item of the Alarm window. If a main battery and a secondary battery are installed, the computer does not shut down until the charge in both batteries is exhausted.
  • Page 126: Power Indicators

    User's Manual Power indicators As shown in the above table, the Battery, Slim Select Bay, DC IN 15V and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. Battery indicators Check the Battery indicator to determine the status of the main battery and the Slim Select Bay indicator to determine the status of the secondary battery.
  • Page 127: Power Indicator

    CAUTIONS: 1. The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recom- mended by TOSHIBA as replacements.
  • Page 128: Secondary Battery (Option)

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Real Time Clock battery The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar.
  • Page 129: Care And Use Of The Battery Pack

    Care and use of the battery pack CAUTION: The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
  • Page 130 User's Manual 3. Never short-circuit the battery pack by contacting the terminals with a metal object. A short-circuit can cause fire or otherwise damage the battery pack and possibly cause injury. To avoid accidental short-circuit, always wrap the battery pack in plastic and cover the terminals with electrical tape when storing or disposing of the battery pack.
  • Page 131 Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture.
  • Page 132: Charging The Batteries

    Hibernation mode (so you don’t lose data) and automatically turns off. NOTE: The computer enters Hibernation mode only if Hibernation is enabled in two places in TOSHIBA Power Saver: the Hibernate window and the Battery Alarm item of the Alarm window.
  • Page 133 Care and use of the battery pack Time The following table shows the approximate time required to fully charge a dis- charged battery. Charging time (hours) Battery type Power on Power off Main battery pack 4 to 12 or longer Secondary battery pack 4 to 12 or longer RTC battery...
  • Page 134: Monitoring Battery Capacity

    In this case, TOSHIBA Power Saver will indicate a 100% charge for both the old and new battery, but the displayed estimated time remaining will be shorter for the older battery.
  • Page 135: Retaining Data With Power Off

    Care and use of the battery pack Enabling Resume mode conserves battery power if you are frequently turning the computer off and on. Where you store your programs and data. Closing the display when you are not using the keyboard saves power. Operating time decreases at low temperatures.
  • Page 136: Replacing The Battery Pack

    5. Lift up the battery lock and slide the battery release latch to free the battery pack for removal. 6. Pull the battery pack forward to remove it. CAUTION: For environmental reasons, do not throw away a spent battery pack. Please return spent battery packs to your TOSHIBA dealer. 6-14...
  • Page 137: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. 1. Be sure the computer’s power is off and all cables are disconnected.
  • Page 138: Toshiba Password Utility

    User's Manual 3. Secure the battery lock. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. NOTE: Passwords set in TOSHIBA Password Utility are different from the Windows password. User password To start the utility, point to or click the following items: Start ->...
  • Page 139: Supervisor Password

    SD card of any capacity, but it must be formatted correctly. If an unformatted card or one with an incompatible format is inserted, you will be prompted to format it with a tool named TOSHIBA SD Memory Card Format.To start the format tool, point to or click the following items: Windows 2000 Start ->...
  • Page 140: Starting The Computer By Password

    Standby: Data is maintained in the computer’s main memory. NOTE: Refer also to the sections Turning on the power Turning off the power in Chapter 3, Getting Started. Windows utilities You can specify the setting in TOSHIBA Power Saver. 6-18...
  • Page 141: Hot Keys

    Panel power off Hot keys You can use hot keys Fn + F3 to enter Standby mode and Fn + F4 to enter Hibernation. See Chapter 5, Keyboard for details. Panel power off You can set up your computer so that power turns off automatically when you close the display panel.
  • Page 142 User's Manual 6-20...
  • Page 143: Chapter 7 Hw Setup

    Chapter 7 HW Setup HW Setup ................... 7-1 Accessing HW Setup ................. 7-1 HW Setup window ................7-1...
  • Page 145: Accessing Hw Setup

    Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. HW Setup TOSHIBA HW Setup lets you configure settings for pointing devices, display, CPU, boot priority, keyboard, USB, LAN, general, device config and parallel/printer.
  • Page 146: Device Config

    User's Manual Setup This field displays BIOS Version and date. Device Config Device Configuration This option lets you set the device configuration. Operating system sets devices that it can control. (Default) Setup by OS BIOS sets all devices. All Devices Parallel/Printer This tab lets you set the Printer Port Type.
  • Page 147: Boot Priority

    HW Setup Power On Display Let you use the display to be used when the computer is booted. (This setting is only available while Windows Logo is displaying and not available after Windows Desktop is displayed.) Auto-Selected Selects an external monitor if one is connected. Other- wise, it selects the internal LCD.
  • Page 148 * In this computer, CD-ROM refers to the Slim Select Bay optical media drive. NOTES: 1. PC card HDD boot is supported only by slot 0 on the computer. Support is guaranteed only for TOSHIBA PC card HDDs. 2. When you assign a PC card HDD top priority, “PC” is not displayed.
  • Page 149 HW Setup 2. The following menu will be displayed with the following icons: Built-in HDD, Select Bay HDD, CD-ROM, FDD, Network (LAN), PC (ATA) card boot. NOTE: A bar will appear only under the selected device. 3. Use the left/right cursor keys to highlight the boot device you want and press Enter.
  • Page 150 User's Manual 2nd HDD −> −> −> −> −> PC Card −> −> −> −> −> Built-in HDD The computer will look for the 2nd HDD first, next the PC Card and then the Built-in HDD. −> −> −> −> Built-in HDD −> −>...
  • Page 151 HW Setup NOTE: If you select Left Ctrl + Left Alt or Right Ctrl + Right Alt for this option, you cannot use the selected keys to reboot the computer in combination with the Del key. For example, if you select Left Ctrl + Left Alt, you must use Right Ctrl, Right Alt and Del to reboot the computer.
  • Page 152 User's Manual NOTE: Wake-up on LAN does not work without the AC adaptor. Leave it connected, if you are using this feature. Built-in LAN Enables built-in LAN functions. (Default) Enabled Disables built-in LAN functions. Disabled...
  • Page 153 Chapter 8 Optional Devices PC cards ..................... 8-2 Installing a PC card ................8-2 Removing a PC card ................8-3 SD cards ..................... 8-4 Formatting an SD card ............... 8-4 Installing an SD card ................8-5 Removing an SD card ................. 8-5 SD card care ..................
  • Page 155: Chapter 8 Optional Devices

    Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. The following optional devices are available from your TOSHIBA dealer: Cards/memory PC cards SD cards Memory expansion Power devices Additional battery pack Slim Select Bay 2nd battery pack...
  • Page 156: Pc Cards

    5 mm Type II cards or one 10.5 mm Type III card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slots support 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards.
  • Page 157: Removing A Pc Card

    PC cards 3. Check the configuration in the HW Setup window to make sure it is appropri- ate for your card. Removing a PC card To remove the PC card, follow the steps below. 1. a. In Windows XP, open the Safely Remove Hardware icon on the system tray and disable the PC card.
  • Page 158: Sd Cards

    TOSHIBA SD memory card format, not in the format defined as the Windows standard format. In order to run TOSHIBA SD memory card format, select [Start] - [All Programs] - [TOSHIBA SD card utilities] - [TOSHIBA SD memory card format], or right click the mouse on the icon of SD drive in Explore and select [TOSHIBA SD memory card format].
  • Page 159: Installing An Sd Card

    SD cards Installing an SD card To install an SD card, follow the steps below. 1. Insert the SD card. 2. Press gently to ensure a firm connection. CARD Figure 8-3 Inserting an SD card CAUTION: Make sure the SD card is oriented properly before you insert Removing an SD card To remove an SD card, follow the steps below.
  • Page 160: Sd Card Care

    User's Manual CARD CARD INDICATOR Figure 8-4 Removing an SD card CAUTIONS: 1. Make sure the SD card indicator is out before you remove the card or turn off the computer’s power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card.
  • Page 161: Memory Expansion

    Avoid the mat that generates static electricity. CAUTION: Use only memory modules approved by TOSHIBA. CAUTION: Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module.
  • Page 162: Installing Memory Module

    User's Manual Installing memory module To install a memory module, make sure the computer is in boot mode then: 1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. 2. Remove all cables connected to the computer. 3.
  • Page 163 Memory expansion Figure 8-6 Removing two screws 7. Lift up the back of the keyboard, rotate it toward you and lay in face down on the palm rest. CAUTIONS: 1. When you move the keyboard forward, do not touch the keys.
  • Page 164: Removing Memory Module

    User's Manual Figure 8-7 Seating the memory module 9. Rotate the keyboard into place. Insert six small tongues on the front edge of the keyboard into corresponding notches on the computer. Be sure the ribbon cable lies flat and is not pinched. 10.
  • Page 165: Additional Battery Pack

    Additional battery pack 6. Grasp the sides of the module and pull it out, then replace the insulator. CAUTIONS: 1. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot.
  • Page 166: Slim Select Bay 2Nd Battery Pack

    User's Manual Slim Select Bay 2nd battery pack You can install a secondary battery pack in the computer’s Slim Select Bay. The battery comes with an adaptor. For details on using the adaptor, follow the steps below. For details on installing modules in the Slim Select Bay, refer to Chapter 4, Operating Basics.
  • Page 167: Universal Ac Adaptor

    Universal AC adaptor Figure 8-10 Removing the secondary battery pack from the adaptor Universal AC adaptor If you frequently transport the computer between different sites such as your home and office, purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load.
  • Page 168: Removing The Hdd Pack

    User's Manual Removing the HDD pack To remove the HDD pack, follow the steps below and refer to figures 8-11 and 8-12. 1. Set the computer to boot mode and turn off the power. 2. Disconnect the AC adaptor and all external cables connected to the computer. 3.
  • Page 169: Installing The Hdd Pack

    Slim Select Bay HDD adaptor Installing the HDD pack To install the HDD pack, follow the steps below. 1. Insert the HDD pack into the slot. 2. Fold over the plastic tab so that it goes into the HDD pack slot. Press to ensure a firm connection.
  • Page 170 User's Manual 2. Insert the HDD and push forward to ensure a firm connection. Figure 8-15 Installing the HDD 3. Close the lid and slide the lock to the lock position. Figure 8-16 Closing the lid For details on installing the Slim Select Bay HDD adaptor in the Slim Select Bay, refer to Chapter 4, Operating Basics.
  • Page 171: Usb Diskette Drive

    USB diskette drive USB diskette drive The 3 1/2" external diskette drive module can be connected to the USB port. For details on connecting the 3 1/2" external diskette drive module, refer to Chapter 4, Operating Basics. Advanced Port Replicator II In addition to the ports available on the computer, the Port Replicator provides, audio line-out jack, line-in jack and separate ports for PS/2 mouse and PS/2 key- board.
  • Page 172: External Monitor

    User's Manual NOTES: 1. When a Port Replicator is connected to the computer, remove all cables connected to the computer. 2. The Portégé M100 do not support the DVI port on the Port Replicator. External monitor An external analog monitor can be connected to the external monitor port on the computer and Slim Port Replicator.
  • Page 173: I.link (Ieee1394)

    Make a back-up of your data before transferring it to the computer. There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data.
  • Page 174: Connecting

    User's Manual Connecting 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. Figure 8-17 Connecting the i.LINK cable 2. Plug the other end of the cable into the device. Note the following when you use i.LINK: You may need to install drivers for your i.LINK devices.
  • Page 175: Security Lock

    Security lock Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer. Attach one end of a cable to the desk and the other end to the security lock slot on the left side of the computer.
  • Page 176 User's Manual 8-22...
  • Page 177 Standby/Hibernation ................. 9-20 Memory expansion ................9-21 LAN ....................9-21 Wireless LAN ................... 9-21 Bluetooth ..................9-22 i.LINK (IEEE1394) ................9-22 Real Time Clock ................9-23 TOSHIBA support ................9-24 Before you call ................. 9-24 Where to write .................. 9-24...
  • Page 179: Chapter 9 Troubleshooting

    Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 180: Analyzing The Problem

    User's Manual Check that your diskette is correctly inserted and that the diskette’s write protect tab is correctly set. Make notes of your observations and keep them in a permanent error log. This will help you describe your problems to your dealer. If a problem recurs, the log will help you identify the problem faster.
  • Page 181: Hardware And System Checklist

    Hardware and system checklist Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas: System start-up AccuPoint II Self test PC card Power SD card Password Monitor Keyboard Sound system...
  • Page 182: Self Test

    If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the TOSHIBA logo.
  • Page 183: Overheating Power Down

    Hardware and system checklist Overheating power down If the computer’s internal temperature becomes too high, the computer will automati- cally enter Hibernation or Resume mode and shut down. Problem Procedure Computer shuts down Leave the computer off until the DC IN 15V and DC IN 15V indicator stops blinking.
  • Page 184 User's Manual Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it. If the terminals are soiled, wipe them with cotton or a clean cloth. If the AC adaptor still does not power the com- puter, contact your dealer.
  • Page 185: Password

    Fully discharge the battery, then try to charge it again. Check the power consumption settings in TOSHIBA Power Saver utility. Consider using a power saving mode. Password Problem Procedure...
  • Page 186: Keyboard

    User's Manual Keyboard Keyboard problems can be caused by your setup configuration. For more informa- tion refer to Chapter 5, The Keyboard and Chapter 7, Setup. Problem Procedure Some letter keys Check that the numeric keypad overlay is not produce numbers selected.
  • Page 187: Hard Disk Drive

    Hardware and system checklist Hard disk drive Problem Procedure Computer does not Check if a diskette is in the diskette drive or a boot from hard disk CD-ROM is in the optical media drive. Remove drive any diskette and/or CD-ROM and check Boot Boot Priority priority.
  • Page 188: Dvd-Rom Drive

    User's Manual DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access Make sure the drive’s drawer is securely a CD/DVD in the drive closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated.
  • Page 189 Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: • Use only media recommended by TOSHIBA. • Do not use the mouse or keyboard during writing. • Use only the software supplied with the computer for recording.
  • Page 190: Cd-Rw/Dvd-Rom Drive

    User's Manual CD-RW/DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access Make sure the drive’s drawer is securely a CD/DVD in the drive closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated.
  • Page 191: Diskette Drive

    Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: • Use only media recommended by TOSHIBA. • Do not use the mouse or keyboard during writing. • Use only the software supplied with the computer for recording.
  • Page 192: Infrared Port

    User's Manual Some programs run The software or hardware configuration may be correctly but others causing a problem. Make sure the hardware do not configuration matches your software needs. You cannot access Try another diskette. If you can access the the external diskette, the original diskette (not the drive) is 3 1/2"...
  • Page 193: Accupoint Ii

    Hardware and system checklist turn on. outlet. Make sure the outlet is supplying power by plugging in an appliance. Computer/printer Make sure the printer is turned on and is do not communicate online (ready to use). Inspect the cable connecting the printer to the computer for damage.
  • Page 194: Sd Card

    User's Manual Problem Procedure PC card Reseat the PC card to make sure it is firmly error occurs connected. Make sure the connection between the external device and the card is firm. Check the card’s documentation. If problems persist, contact your dealer. You cannot write Make sure the card is not write protected.
  • Page 195: Monitor

    Hardware and system checklist You cannot read Make sure the target file is on the SD a file Card inserted in the slot. If problems persist, contact your dealer. Monitor Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation. Problem Procedure Monitor does not...
  • Page 196: Usb

    User's Manual Make sure the headphone connection is secure. Check Windows Device Manager. Make sure the sound function is enabled and that settings for I/ O address, Interrupt level and DMA are correct for your software and do not conflict with other hardware devices that you may have connected to the computer.
  • Page 197: Modem

    Hardware and system checklist Modem Refer to the online help files for Appendix C and D. Problem Procedure Communication Make sure the computer’s internal modem software can’t settings are correct. Refer to Modem initialize modem Properties in the Control Panel. You can hear a dial If the call is going through a PBX machine, make tone but can’t make...
  • Page 198: Standby/Hibernation

    User's Manual NO CARRIER You can also use the AT\N command. Refer to the online help files for Appendix C, AT Com- mands Character display In data transmission, make sure the parity bit becomes garbled and stop bit settings correspond with those during a of the remote computer.
  • Page 199: Memory Expansion

    Hardware and system checklist Memory expansion Refer also to Chapter 8, Optional Devices, for information on installing memory modules. Problem Procedure Beep sounds. Make sure the memory module installed in the (Two beeps, a dash expansion slot is compatible with the computer. and a dot, for a If an incompatible module has been installed, defective memory...
  • Page 200: Bluetooth

    User's Manual Problem Procedure Cannot access Make sure the computer’s wireless Wireless LAN communication switch is set to on. If problems persist, consult your LAN administra- tor. Bluetooth For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access...
  • Page 201: Real Time Clock

    Hardware and system checklist Reinstall the drivers. Open the Windows Control Panel and double-click the Add New Hardware icon. Follow the on-screen directions. Restart Windows. If problems persist, contact your dealer. Real Time Clock Problem Procedure The following message The battery for RTC is wearing. Set the date and is displayed on the LCD: time in BIOS setup with the following steps: RTC battery is low or 1.
  • Page 202: Toshiba Support

    User's Manual TOSHIBA support If you require any additional help using your computer or if you are having prob- lems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first.
  • Page 203 TOSHIBA support United States of America Outside of Europe TOSHIBA America Information Sys- Australia tems, Inc. TOSHIBA Australia Pty. Ltd. 9740 Irvine Boulevard Information Systems Division Irvine, California 92618 84-92 Talavera Road North Ryde N.S.W. 2113 In Europe Sydney Germany & Austria Canada TOSHIBA Europe (I.E.) GmbH...
  • Page 204 User's Manual United Kingdom TOSHIBA Information Systems (U.K.) Ltd. TOSHIBA Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL The Rest of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm 8, D-41460 Neuss, Germany 9-26...
  • Page 205: Appendixes

    Appendixes Appendix A Specifications ................A-1 Appendix B Display Controller and Modes ..........B-1 Appendix C AT Commands ................C-1 Appendix D S-registers ..................D-1 Appendix E V.90 ....................E-1 Appendix F Wireless LAN ................F-1 Appendix G AC Power Cord and Connectors ..........G-1 Appendix H Internal Modem Guide ..............
  • Page 207: Appendix A Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size With TFT display 270 (w) × 248 (d) × 31.7/37.4 (h) millimeters Weight 2.00kg typical*,configured with:12.1"XGA-TFT,256MB RAM,40GB HDD,DVD- ROM drive,Wireless LAN(Intel) Weight will vary depending on whether or not and what kind of options are adopted.
  • Page 208 User's Manual Computer 15 VDC 3.0 amperes Built-in Modem Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication Data: Full duplex...
  • Page 209 Appendix A Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis Power supply +3.3V (supplied by computer)
  • Page 210 User's Manual...
  • Page 211: Display Controller And Modes

    Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides XGA and SXGA graphics modes support for the internal LCD and external monitors. The 12.1"...
  • Page 212: Video Modes

    User's Manual Video modes The computer supports video modes defined in the tables below. If your application offers a selection of mode numbers that do not match the numbers on the table, select a mode based on mode type, resolution, character matrix, number of colors and refresh rates.
  • Page 213 Appendix B Table1 Video modes (VGA) continued Video Type Resolution Character LCD Scanning mode matrix colors colors frequency (pels) Vertical (Hz) × × 16 of 256K 16 of 256K Grph Pels × × 16 of 256K 16 of 256K Grph Pels ×...
  • Page 214 User's Manual Table 2 Video modes (SVGA) Resolution Vertical colors colors frequency (Hz) × 256/256K 256/256K × 256/256K 256/256K × 1024 256/256K 256/256K × 1280 1024 256/256K 256/256K (Virtual) × 1400 1050 256/256K 256/256K (Virtual) × 1600 1200 256/256K 256/256K (Virtual) ×...
  • Page 215 Appendix B Table 2 Video modes (SVGA) continued Resolution Vertical colors colors frequency (Hz) × 64K/64K 64K/64K × 64K/64K 64K/64K × 1024 64K/64K 64K/64K × 1280 1024 64K/64K 64K/64K (Virtual) × 1400 1050 64K/64K 64K/64K (Virtual) × 1600 1200 64K/64K 64K/64K (Virtual) ×...
  • Page 216 User's Manual Table 2 Video modes (SVGA) continued Resolution Vertical colors colors frequency (Hz) × 16M/16M 16M/16M × 16M/16M 16M/16M × 1024 16M/16M 16M/16M × 1280 1024 16M/16M 16M/16M (Virtual) × 1400 1050 16M/16M 16M/16M (Virtual) × 1600 1200 16M/16M 16M/16M (Virtual) ×...
  • Page 217: At Commands

    Appendix C AT Commands In most cases, you will not need to type AT commands manually. However, there might be some occasions when you will need to do so. This chapter describes AT commands for data mode. Fax and voice commands are taken care of by application software.
  • Page 218 User's Manual Answer command This command instructs the modem to go off-hook and answer an incoming call. Bn Communication standard setting This command determines the communication standard CCITT or Bell. Selects CCITT V.22 mode when the modem is at 1200 bps. Selects Bell 212A when the modem is at 1200 bps (default).
  • Page 219 Appendix C Return to command mode. Causes the modem to return to command mode after dialing a number, without disconnecting the call. Dial a telephone number previously stored using the &Zn=X command (See &Zn=X command for more information). The range is 0-3. Echo command This command controls whether or not the characters entered from your computer keyboard are displayed on your monitor (echoed) while...
  • Page 220 User's Manual Monitor speakers volume This command sets speakers volume to low, medium, or high. Low volume. Low volume. (Same as L0) Medium volume (default). High volume. Result Codes: n=0,1,2,3 ERROR Otherwise Mn Monitor speakers mode This command turns the speakers on or off. The speakers are off.
  • Page 221 Appendix C Result Codes: n=0,1 ERROR Otherwise On Return on-line to data mode Instructs the modem to exit on-line command mode and return to data mode (see AT escape sequence, +++). This command issues a retrain before returning to on-line data mode.
  • Page 222 User's Manual Select tone dialing This command instructs the modem to send DTMF tones while dialing. Dialed digits are tone dialed until a P command or dial modifier is received. This is the default setting. Vn DCE response format This command controls whether result codes (including call progress and negotiation progress messages) are displayed as words or their numeric equivalents.
  • Page 223 Appendix C Enable Enable OK, RING, NO CARRIER, ERROR, NODIALTONE, BUSY, CONNECT <RATE>, RRING, NO BONGTONE, DELAYED, BLACKLISTED, REORDER, WARBLE, CALL WAITING DETECTED Dial tone detect Disabled: The modem dials a call regardless of whether it detects a dial tone. Enabled: The modem dials only upon detection of a dial tone, and disconnects the call if the dial tone is not detected within...
  • Page 224 User's Manual &C0 The state of the carrier from the remote modem is ignored. DCD circuit is always on. &C1 DCD turns on when the remote modem’s carrier signal is detected, and off when the carrier signal is not detected (default).
  • Page 225 Appendix C &Gn V.22bis guard tone control This command determines which guard tone, if any, to transmit while transmitting in the high band (answer mode). This command is only used in V.22 and V.22bis mode. This option is not used in North America and is for international use only.
  • Page 226 User's Manual &T0 Abort. Stops any test in progress. &T1 Local analog loop. This test verifies modem operation, as well as the connection between the modem and computer. Any data entered at the local DTE is modulated, then demodulated, and returned to the local DTE. To work properly, the modem must be off-line.
  • Page 227 Appendix C \Nn Error control mode selection This command determines the type of error control used by the modem when sending or receiving data. Buffer mode. No error control. Direct mode. MNP or disconnect mode. The modem attempts to connect using MNP2-4 error control procedures.
  • Page 228 User's Manual \Vn Protocol result code Disable protocol result code appended to DCE speed. Enable protocol result code appended to DCE speed (default). Result Codes: n=0,1 ERROR Otherwise % B View numbers in blacklist If blacklisting is in effect, this command displays the numbers for which the last call attempted in the past two hours failed.
  • Page 229: Appendix D S-Registers

    Appendix D S-registers S-registers contain the settings that determine how a number of functions of the internal modem operate. For example, how many times to let the telephone ring before the modem answers and how long to wait before it hangs up if a connec- tion fails.
  • Page 230 User's Manual Auto answer ring number This register determines the number of rings the modem will count before automatically answering a call. Enter 0 (zero) if you do not want the modem to automatically answer at all. When disabled, the modem can only answer with an ATA command.
  • Page 231 Appendix D Response formatting character (user defined) This register determines the ASCII value used as the line feed charac- ter. The modem uses a line feed character in command mode when it responds to the computer. Range: 0-127, ASCII decimal Default: 10 (line feed) Units: ASCII...
  • Page 232 User's Manual Connection completion time-out This register sets the time, in seconds, that the modem must wait before hanging up because carrier is not detected. The timer is started when the modem finishes dialing (originate), or goes off-hook (an- swer). In originate mode, the timer is reset upon detection of an answer tone if allowed by county restriction.
  • Page 233 Appendix D S37 Dial line rate S37 = 0 (default) maximum modem speed S37 = 1 reserved S37 = 2 1200/75 bps S37 = 3 300 bps S37 = 4 reserved S37 = 5 1200 bps S37 = 6 2400 bps S37 = 7 4800 bps S37 = 8...
  • Page 234 User's Manual AT command set result codes The following table shows the result codes. The result code summary Result Code Numeric Description Command executed CONNECT Modem connected to line RING A ring signal has been detected NO CARRIER Modem lost carrier signal, or does not detect carrier signal, or does not detect answer tone ERROR...
  • Page 235 Appendix D Result Code Numeric Description DELAYED* Delay is in effect for the dialed number BLACKLISTED* Dialed number is blacklisted BLACKLIST FULL* Blacklist is full *1: EC only appears when the Extended Result Codes configuration option is enabled. EC is replaced by one of the following symbols, depending upon the error control method used: V.42bis - V.42 error control and V.42bis data compression.
  • Page 236 User's Manual...
  • Page 237 Appendix E V.90 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably.
  • Page 238 User's Manual Table E-1 Result codes for a V.90 connection No. Result code Description CONNECT 32000 EC* Connection at 32000 bits/s CONNECT 36000 EC* Connection at 36000 bits/s CONNECT 40000 EC* Connection at 40000 bits/s CONNECT 44000 EC* Connection at 44000 bits/s CONNECT 48000 EC* Connection at 48000 bits/s CONNECT 52000 EC* Connection at 52000 bits/s CONNECT 56000 EC* Connection at 56000 bits/s...
  • Page 239 Appendix E AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect. -V90=0 V.90 disabled -V90=1 V.90 enabled: automatic speed selection - maximum modem speed (default)
  • Page 240 User's Manual...
  • Page 241: Card Specifications

    Appendix F Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card specifications Form Factor Mini PCI TypeIII Capability IEEE 802.11 Standard for Wireless LANS (DSSS) Wi-Fi (Wireless Fidelity) certified by the Wireless Ethernet Compatibility Alliance (WECA) Network Microsoft Windows...
  • Page 242 Subject to the radio regulations that apply in your country/region, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in your country/region.
  • Page 243 Appendix F When installing Wireless LAN cards, the channel configuration is managed as follows: For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
  • Page 244 User's Manual Wireless Channels Sets (Turbo Mode) Frequency Range Channel ID 5150-5850 MHz Note 5210 US only * US only * 5250 US only * 5290 US only * 5760 5800 US only * * Available Area: US (USA, CANADA) only A peer-to-peer mode is available under the following condition: A Wireless LAN card receives a “US county/region code”...
  • Page 245: Ac Power Cord And Connectors

    Appendix G AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 2 meters Wire size:...
  • Page 246: Usa And Canada

    User's Manual The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe. USA and Canada United Kingdom UL approved BS approved CSA approved Australia Europe Approved by the AS approved appropriate agency...
  • Page 247 Appendix H Internal Modem Guide This appendix describes how to install and the remove the internal modem. CAUTIONS: 1. Do not remove the base cover except to remove or install the internal modem or to check the PTT label. 2. Do not disassemble the computer beyond the steps described in this instruction or touch any components not specifically described.
  • Page 248 User's Manual Installing the modem board To install the modem board, follow the steps below. 1. Turn the computer upside down. 2. Remove three screws securing the palm rest. 3. Turn the computer right side up. 4. Remove the keyboard brace and remove two screws securing the keyboard. 5.
  • Page 249 Appendix H Removing the internal modem To remove the internal modem. 1. Remove the battery. 2. Turn the computer upside down. 3. Remove three screws securing the palm rest. 4. Turn the computer right side up. 5. Remove the keyboard brace and remove two screws securing the keyboard. 6.
  • Page 250 User's Manual...
  • Page 251: Parts Numbers

    Appendix I Parts Numbers The computer configuration and parts numbers, printed on a label on the bottom of the computer, indicate the CPU, LCD, memory, HDD, Slim Select Bay modules and communication devices.
  • Page 252 User's Manual...
  • Page 253 Glossary Glossary Glossary Glossary Glossary The terms in this glossary cover the topics discussed in this manual. Alternate naming is included for reference. I/O: input/output Abbreviations IrDA: Infrared Data Association AC: alternating current IRQ: interrupt request ANSI: American National Standards KB: kilobyte Institute LCD: liquid crystal display...
  • Page 254 For example, ANSI defined the ASCII standard and other information AccuPoint: A pointing device processing requirements. integrated into the TOSHIBA com- antistatic: A material used to prevent puter keyboard. the buildup of static electricity. adaptor: A device that provides an...
  • Page 255: Cache Memory

    cache memory boot: Short for bootstrap. A program AUTOEXEC.BAT: A batch file that that starts or restarts the computer. executes a series of MS-DOS com- The program reads instructions from a mands and programs each time you storage device into the computer’s start the computer.
  • Page 256 capacity capacity: The amount of data that can chip: A small semiconductor contain- be stored on a magnetic storage ing computer logic and circuitry for processing, memory, input/output device such as a diskette (floppy disk) or hard disk. It is usually functions and controlling other chips.
  • Page 257 delete cursor: A small, blinking rectangle or computer program: A set of instruc- line that indicates the current position tions written for a computer that on the display screen. enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information.
  • Page 258 device driver device driver: A program that controls driver: A software program, generally communication between a specific part of the operating system, that peripheral device and the computer. controls a specific piece of hardware The CONFIG.SYS file contains device (frequently a peripheral device such as drivers that MS-DOS loads when you a printer or mouse).
  • Page 259: Hard Disk

    See also trained engineer can remove it for diskette. servicing. Also called fixed disk. Fn-esse: A TOSHIBA utility that lets you assign functions to hotkeys. Glossary-7...
  • Page 260 2) To physically connect one system or HW Setup: A TOSHIBA utility that device to another to exchange lets you set the parameters for various information. 3) The point of contact hardware components.
  • Page 261 I/O: Input/output. Refers to accep- tance and transfer of data to and from a computer. level 2 cache: See cache. I/O devices: Equipment used to Light Emitting Diode (LED): A communicate with the computer and semiconductor device that emits light transfer data to and from it.
  • Page 262 megabyte (MB) motherboard: A name sometimes used megabyte (MB): A unit of data to refer to the main printed circuit storage equal to 1024 kilobytes. See also kilobyte. board in processing equipment. It usually contains integrated circuits that megahertz: A unit of wave frequency perform the processor’s basic func- that equals 1 million cycles per second.
  • Page 263: Plug And Play

    plug and play parity: 1) The symmetrical relation- OCR wand: A device that reads, using ship between two parameter values an optical device, hand written or (integers) both of which are either on machine printed symbols into a or off; odd or even; 0 or 1. 2) In serial computer.
  • Page 264 TOSHIBA portable computers comply or other computers. with Class B computing device regulations. Power Saver Utility: A TOSHIBA utility that lets you set the parameters Random Access Memory (RAM): for various power-saving functions. High speed memory within the...
  • Page 265 subpixel: Three elements, one red, one green and blue (RGB), that make up a pixel on the color LCD. The SCSI: Small Computer System Inter- computer sets subpixels indepen- face is an industry standard interface dently, each may emit a different for connection of a variety of periph- degree of brightness.
  • Page 266 Universal Serial Bus Universal Serial Bus Universal Serial Bus Universal Serial Bus Universal Serial Bus Universal Serial Bus: This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. VGA: Video graphics array is an industry standard video adaptor that lets you run any popular software.
  • Page 267 Index AC adaptor 1-5, 2-11 Cache memory DC IN 15V port 2-2 CPU cache 1-3 additional 1-13, 8-13 Level 2 cache 1-3 connecting 3-6 CD-RW/DVD-ROM drive, See also AccuPoint II 1-5, 2-7 Slim Select Bay 1-4, 4-5 problems 9-15 Charger, See Battery charger using 4-1 Cleaning the computer 4-24 Advanced Port ReplicatorII 1-13, 8-17...
  • Page 268 User's Manual Hibernation 1-10, 5-5 Hotkeys 1-9, 5-4 Environment 3-2 display brightness 5-5 Equipment checklist 1-1 display selection 5-5 Equipment setup hibernation 5-5 general conditions 3-2 instant security 5-4 placement 3-2 power save mode 5-4 Ergonomics sound mute 5-4 lighting 3-4 standby 5-4 seating and posture 3-3 sticky key utility 5-6...
  • Page 269 Index Keypad overlay 1-9, 5-6 Monitor external 8-18, See also arrow mode 5-7 Video modes and Ports numeric mode 5-7 problems 9-17 temporarily changing modes 5-8 Moving the computer 4-25 temporarily using normal keyboard (overlay on) 5-8 temporarily using overlay (overlay Numeric keypad, See Keypad overlay off) 5-8 turning on 5-6...
  • Page 270 Sound system 1-6 printer 9-14 drivers 1-11 real time clock 9-23 headphone 1-6, 2-2 SD card 9-16 microphone 1-6, 2-2 self test 9-4 microphone, built-in 1-6, 2-7, 4-20 sound system 9-17 problems 9-17 standby/hibernation 9-20 speakers 2-7 support from TOSHIBA 9-24 Index-4...
  • Page 271 Index volume control 2-2 Standby 1-10 Standby/Hibernation problems 9-20 System auto off 1-9 TOSHIBA Console button 1-9 TOSHIBA Console 1-12 TOSHIBA Controls 1-12 TOSHIBA Power Saver 1-11 Troubleshooting, See Problems Utilities list 1-11 USB 1-6 location 2-4 problems 9-18 Video modes, Appendix B...
  • Page 272 User's Manual Index-6...

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