Optiview C Series User's Installation And Operation Manual

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C series DVR Systems User's installation
And Operation Manual
Edition R1.0
Welcome
Thank you for purchasing our DVR!
This manual is designed to be a reference tool for the installation and operation of your system.
Here you can find information about the C series DVR's features and functions, as well as a
detailed menu tree. This DVR system was delivered to you with a CD copy of the DVR manuals,
training videos and applications, please check out the CD to learn more about your DVR.
Before installation and operation, please read the following
safeguards and warnings carefully!

Important Safeguards and Warnings

Do not place heavy objects on the DVR.
Do not let any solid or liquid fall onto or infiltrate the DVR.
Please keep the units fans clean. Before cleaning the fans please turn off the DVR.
Do not disassemble or repair the DVR by yourself. Do not replace the components by yourself.
Environment
Avoid placing the unit in direct sunlight. Keep it away from sources of heat.
Do not install the DVR in damp environment.
Do not use the DVR in smoky or dusty environment.
Please insure the DVR level installation in a stable workplace.
Please install in ventilated area.
Use within the rating input and output scope.
Page 1

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Summary of Contents for Optiview C Series

  • Page 1: Important Safeguards And Warnings

    This manual is designed to be a reference tool for the installation and operation of your system. Here you can find information about the C series DVR’s features and functions, as well as a detailed menu tree. This DVR system was delivered to you with a CD copy of the DVR manuals, training videos and applications, please check out the CD to learn more about your DVR.
  • Page 2: Table Of Contents

    Directory 1 Production Introduction ..........................5 1.1 Product overview ........................... 5 1.2 Main functions ..........................5 2 Open-package check and cable connections ..................7 2.1 Open-package check ........................7 2.2 Hard disk installation ........................7 2.3 Front panel ............................. 8 2.4 Rear panel .............................
  • Page 3 4.3.4 Alarm input ........................35 4.3.5 Alarm output ........................35 4.3.6 Abnormal ........................... 35 4.4 System ............................40 4.4.1 General ..........................40 4.4.2 Encode ..........................41 4.4.3 Network ..........................43 4.4.4 NetSevice .......................... 43 4.4.5 GUI Display ........................50 4.4.6 PTZ ............................ 51 4.4.7 RS232 ..........................
  • Page 4: Production Introduction

    1 Production Introduction 1.1 Product overview This DVR uses standard H.264mp video compression format and G.711A audio compression format which insures the high quality image, low error coding ratio and single frame playing. It uses TCP/IP network technology which achieves the strong network communication ability and telecommunication ability.
  • Page 5 Net operating Through net tele-surveillance in the real time Tele-PTZ control Tele-recording check and real-time playback Alarm linkage Multi-route relay alarm output which is convenient for the alarm linkage and light control at the spot Protecting circuits at the alarm input and output interface which protects the main machine from damage Communication interface RS485 interface which fulfills the alarm input and PTZ control Standard ethernet network interface which fulfills the telecommuting function...
  • Page 6: Open-Package Check And Cable Connections

    2 Open-package check and cable connections 2.1 Open-package check First, please check whether there is any visible damage to the package. The protective materials used for the package of the DVR can protect it from most accidental damage caused during transport. Next, please open the box and remove the plastic protective materials.
  • Page 7: Front Panel

    2.3 Front panel (1) Shift indicator light (2)Ready light (3) Alarm indicator light (4) Record indicator light (5) Status indicator light (6) Network Indicator Light (7) HDD light (8) Previous video file (9) Hold to rewind (10) Backward pause (11) Single Frame Backwards (in pause) (12) From the main video screen this button will bring up the playback window (13) Escape (14) Power Button...
  • Page 8: Audio And Video Input And Output Connections

    2.5 Audio and video input and output connections 2.5.1 Video input connections The video input port is BNC connector plug. The demand of input signal is PAL/NTSC BNC (1.0V 75Ω). Insure the transmission line stable For video transmission, a high quality shielded RG-59 cable should be used. The length of the wire run to the camera should be no longer than 1000’...
  • Page 9: Alarm Input And Output Connections

    connect to low impedance earphones, computer speakers or other standard audio input equipment. If the speakers and microphone cannot be isolated from each other, a howling phenomena is often exhibited. There are some methods to deal with the above phenomena. 1、...
  • Page 10: Alarm Input Port Specification

    (1) Alarm input (2) grounding (3) RS232 (4) alarm output (5) RS485 parameter meaning grounding C1、NO1 Alarm output interface(normally open) T、R RS232 port 485communication interface which is connected with the A、B recording control equipments such as the decoder 2.6.1 Alarm input port specification 1 channel alarm input.
  • Page 11: Alarm Output Port Relay Parameters

    2.6.3 Alarm output port relay parameters Type:JRC-27F Interface material silver rating Rating switch capacity 30VDC 2A, 125VAC maximal switch power 125VA 160W (resistance load) maximal switch voltage 250VAC, 220VDC maximal switch current isolation Homo-polarity 1000VAC 1minute Inhomo-polarity 1000VAC 1 minute interface Interface and winding 1000VAC 1 minute...
  • Page 12: System Login

    3 Basic operation Note: The button in gray display indicates an inactive function and not supported on some models. 3.1 Powering the DVR Plug the power supply in and turn on the power supply switch located on the back of the machine. After the startup you will hear a beep.
  • Page 13: Preview

    Picture 3.1 System Login Password protection: If the password input is wrong three times, the alarm will start. If the password is input wrong five times, the account will be locked. (Through reboot or after half an hour, the account will be unlocked automatically). For your system security, please modify your password after first login.
  • Page 14: Main Menu

    Picture 3.2 Shortcut Menu 3.5.1 Main menu When you login, the system main menu is shown as below. Picture3.3 Main Menu 3.5.2 Playback There are two methods for you to play the video files in the hard disk. 1、 In the desktop shortcut menu. 2、...
  • Page 15 Picture 3.4 video playback 1. Listed files 2. File information 3. File searching 4. File backup 5. Operation hint 6. Playback control 【Listed files】Look up the listed files that accord with the searching criteria. 【File information】Look up the found file information. 【File backup】Backup the chosen file.
  • Page 16 Erasure: Choose the file to delete and click erase to delete the file. Stop: Stop the backup. Backup: Click the backup button and the dialog box will pop up. You can choose the backup file according to the type, channel and time. Picture 3.6 recording backup Remove:Clear the file information.
  • Page 17: Record Mode

    Button Function Button Function Play/pause Backward Stop Slow play Fast play Previous frame Next frame Previous file Next file Circulation Full screen Table 3.2 Playback control key Note: Frame by frame playback is only performed in the pause playback state. 【Operation hint】Display the function of the cursor place.
  • Page 18: Alarm Output

    【Stop】Click the stop button and the according channel stops recording no matter the channel in any state. 3.5.4 Alarm output Please check current channel status: “○” means it is not in alarm status, “●” means it is in alarm status. You can use the desktop shortcut menu or click [main menu]>...
  • Page 19 Picture 3.10 PTZ setup 【Speed】Set the PTZ rotation speed. Default range: 1 ~ 8. 【Zoom】Click button to adjust the zoom multiple of the camera. 【Focus】Click button to adjust the focus of the camera . 【Iris】Click button to adjust the iris of the camera. 【Direction control】Control the PTZ rotation.
  • Page 20 Preset point input blank Preset button Picture 3.11 Preset Settings 2)Preset Point Calling In Picture 3.10, click Page Shift button, enter PTZ control interface as shown in Picture 3.12. In the input blank, write the preset point you wish the camera to turn to, then click preset button. The PTZ should turn to the corresponding preset point.
  • Page 21 Step 3: In the preset number field type in the first preset location you with the camera to pan to then hit “add preset”. Step 4: Repeat steps 1 and 2, until you have selected all of the presets you want in the tour. REMEMBER: The order you input your presets is the order the camera will cycle thru them.
  • Page 22 Scan value blank Scan Button Picture 3.14 Scan Setup 4、Boundary Scan 1)Boundary Scan setup THIS FUNCTION IS NOT AVAILABLE IN THIS MODEL. Line scan button border Picture 3.15 Boundary Scan Setup Page 22...
  • Page 23: Color Setting

    3.5.6 Color setting Set the selective image parameters (current channel for single window display and cursor place for multi-window display). You can use the desktop shortcut menu and enter the interface. The image parameters include: tonality, brightness, contrast, saturation. You can set different parameters at different time sections.
  • Page 24: Window Switch

    Picture 3.20 Logout/Shutdown/Reboot the system 【logout】Quit the menu. Offer password next entrance. 【shut down】Quit the system. Turn off the power supply. When press the shut down button, there is schedule hint. After three seconds, the system is shut down. Cancel midway is of no effect. 【reboot】Quit the system.
  • Page 25: Main Menu

    4 Main menu 4.1 Main menu navigation Main menu Sub menu Function Config Set the recording configuration, recording type, recording time section Record playback Set recording look-up, recording play, video file storage backup Detect or format backup equipment, back the selective files Set motion detect alarm channel, sensitivity, area, linkage parameters: Motion defending time section, alarm output, screen hint, recording, PTZ,...
  • Page 26 Set channel name, preview hint icon state, transparency, cover area, GUI display time title, channel time fold Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check configuration Serial port Configuration Set serial port function, baud rate, date bit, stop bit, check (RS232) Tour Set channel switching intervals for main or spot monitors...
  • Page 27: Record

    4.2 Record 4.2.1 Record Config Set the recording parameters in the surveillance channel. The system is set to record on motion detection only when you first start it up. You can enter [main menu]> [recording function]> [recording setup] to make changes. Note:There is at least one read-write hard disk.(refer to chapter 4.5.1)...
  • Page 28: Snapshot Storage

    Stop:Click the stop button and the according channel stops recording no matter the channel in any state. 【Period】Set the time section of common recording, The recording will start only in the set range. 【Record type】Set recording type: regular, detection or alarm. Regular:Perform the regular recording in the set time section.
  • Page 29: Playback

    【Record】Set record status, "Schedule", "Manual" and "Stop" Schedule: Realise snapshot according to record type(regular, detect and alarm) and period. Manual: No matter what the present channel is in a state, Once choose "manual" button, it will have snapshot at related channels. Stop: No matter what the present channel is in a state, Once choose "stop"...
  • Page 30: Backup

    Picture 4.3 Backup 【Detect】Detect the storage connected with the DVR such as hard disk or universal disk. 【Erase】Choose the file to delete and click erasure to delete the file. 【Stop】Stop the backup. 【Backup】Click backup button and the dialog box is popped up. You can choose the backup file according to the type, channel and time.
  • Page 31: Alarm

    4.3 Alarm Function Alarm functions include: motion detect, video blind, video loss, alarm input and alarm output. 4.3.1 Motion Detect When system detects the motion signal that reaches the set sensitivity, the motion detect alarm is on and the linkage function is turned on. Picture 4.4 Motion Detect 【Channel】Choose the set motion detect channel.
  • Page 32 Picture 4.5 Region 【Period】Trigger the motion detect signal in the set time section. You can set according to week or set uniformly. Each day is divided into four time sections.■ means the set valid. Picture 4.6 set the time section 【Interval】Only one alarm signal is turned on even there are several motion detect signals in the set interval.
  • Page 33: Video Blind

    【Tour】■ means that the selective channel is single window alternate patrol preview. The interval is set in the [Main Menu]>[System] > [Tour]. 【Snapshot】Choose record channels, when alarm triggers, System triggers related channels for snapshot signal. Note: For Snapshot activation, please go to set period, detect and alarm enable at Main Menu->Record->Record Config, 【PTZ Activation】Set the PTZ activation when the alarm is turned on.
  • Page 34: Video Loss

    Picture 4.9 Video Blind Set method: refer to chapter 4.3.1. Motion detect Note:"Advanced" button is the same as right click. 4.3.3 Video Loss When the equipment cannot obtain the channel video signal, the video loss alarm is turned on and the linkage function is turned on.
  • Page 35: Alarm Input

    4.3.4 Alarm input When the equipment obtains the external alarm signal, the alarm function is turned on. Picture 4.11 Alarm input Set method: refer to chapter 4.3.1. Motion detect Note:"Advanced" button is the same as right click. 4.3.5 Alarm output Refer to chapter 3.5.4.
  • Page 36: System

    【Event Type】 selecting abnormity you want to inspect 【Enable】 Select it to make sure abnormal function workable 【Show message】 Automatically alarm cue dialog box come out of the main screen Device will have two long nosie “di di” while alarm is happening 【Buzzer】...
  • Page 37: Encode

    【DVR No.】Only when the address button in the remote controller and the corresponding DVR number is matched, the remote operation is valid. 【Video Standard】PAL or NTSC. 【Auto Logout】Set the latency time in 0-60. 0 means no latency time. 【DST】Choose the summer time option and pop the dialog box as followed. Picture 4.14 DST (week) Picture 4.15 DST (date) 4.4.2 Encode setup...
  • Page 38 Picture 4.16 Encode setup 【Channel】Choose the channel number. 【Compression】Standard H.264 main profile. 【Resolution】Resolution type:D1/ HD1/CIF / QCIF. 【Frame Rate】P:1 frame/s~25 frame/s; N: 1 frame/s~30 frame/s 【Bit Rate Type】You can choose limited code stream or variable code stream. When you choose the variable code stream there are six image quality options.
  • Page 39: Network

    4.4.3 Network setup Picture4.17 Network 【Net Card】You can choose cable network card 【DHCP Enable】Obtain IP address automatically(not suggested) Note:DHCP server is preinstalled. 【IP address】Set the IP address. Default: 192.168.1.10. 【Subnet mask】Set the subnet mask code. Default: 255.255.255.0. 【Gateway】Set the default gateway. Default: 192.168.1.1. 【DNS setup】Domain Name Server.
  • Page 40 Picture 4.18 NetService 【PPPoE setup】 Picture4.19 PPPOE Input the user name and password that ISP(Internet service provider)provides. After saving it reboot up your system. Then the DVR will build a network connection based on PPPoE. The IP address will change into dynamic IP address after above operation is well done. Operation:...
  • Page 41 【NTP setup】 Picture 4.20 NTP The NTP server must be installed in the PC. Host computer IP:Input the IP address installed NTP server. Port:Default: 123. You can set the port according to NTP server. Time zone:London GMT+0 Berlin GMT +1 Cairo GMT +2 Moscow GMT +3 New Delhi GMT +5 Bangkok GMT +7 Hongkong Beijing GMT +8 Tokyo GMT +9 Sydney GMT +10 Hawaii GMT-10 Alaska GMT-9 Pacific time GMT-8 American mountain time GMT-7 American mid time...
  • Page 42 Picture 4.21 EMAIL SMTP server: Email server address. It could be an IP address or domain name. Domain name can be translated only it is the correct DNS configuration. Port: Email server port number. SSL: Decide whether using Secure Socket Layer protocol to login. User Name: Apply the email server user name.
  • Page 43 Picture 4.22 IP IP FILTER 【DDNS】 It is the abbreviation of dynamic domain name server. Local domain name:Provide the domain name registered by DDNS. User name:Provide the account registered by DDNS. Password:Provide the password registered by DDNS. When the DDNS is successfully configured and start, you can connect the domain name in the IE address column to visit.
  • Page 44 Picture 4.24 FTP setup 【Enable】Click Enable, then all settings will be available 【Server IP】 IP address for FTP server 【Port】 Domain Port of FTP, default 21 【User Name】User name of FTP 【Password】Password of user 【Max File Length】Max length for upload files at every packed, default 128M 【DirName】Directory of uploading files 【Wireless Config】ADSL through 3G net card, use CMS to view and configure the device Page 44...
  • Page 45 Picture 4.25 Wireless Config 【Enable】Choose Enable to make all settings available 【Type】Dial type, default AUTO 【Wireless AP】3G access point 【Dial Number】3G Dial Number 【User Name】User name of 3G 【Password】Password of dial user 【IP Address】IP address, got from dial 【Mobile Monitor Setup】 To view the DVR via remotely, please make a router mapping of this port and use CMS to monitor and operate it by protocol.
  • Page 46: Gui Display

    【UPNP】UPNP protocol can auto port forwarding on router, make sure UPNP is running on router before use it. Picture 4.27 【Enable】Choose Enable to make sure all UPNP settings available 【HTTP】Route will automatically distribute HTTP port for the device, when IE viewing, it need this port (eg.
  • Page 47 Picture 4.28 GUI Display 【Channel Title】Click the channel name modify button and enter the channel name menu. Modify the channel name. The 16 Chinese characters and 25 letters are supportive. 【Time Display】means the selective state. Display the system data and time in the surveillance window.
  • Page 48: Ptz

    4.4.6 PTZ setup Picture 4.29 PTZ setup 【Channel】Choose the dome camera input channel. 【Protocol】Choose the corresponding dome protocol. (PELCOD as an example) 【Address】Set as the corresponding dome address. Default: 1.(Note:The address must be consistent with the dome address.) 【Baudrate】Choose the corresponding dome baud rate length of the PTZ camera. Default: 115200. 【Data bits】Include 5-8 options.
  • Page 49: Rs232

    4.4.7 RS232 setup Picture 4.30 RS232 setup 【Serial Port Function】Common serial port is used to debug and update program or set up specific serial port. 【Baud rate】Choose the corresponding baud rate length. 【Data bits】Include 5-8 options. 【Stop bits】Include 2 options. 【Parity】Include odd, even, mark, space.
  • Page 50: Advanced

    Picture 4.31 tour setup 【interval】Set the patrol switch interval. The set range is 5-120 seconds. Note: means turn off/on the patrol. 4.5 Advanced 4.5.1 HDD Manage Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, input port, type, status and overall capability.
  • Page 51: Account

    Picture4.32 HDD Manage 4.5.2 Account Manage the user accounts Note:1. The character length is 8 bytes at most for the following user and user team name. The blank ahead or behind the character string is invalid. The middle blank in the character string is valid. Legal characters include: letter, number, underline, subtraction sign, dot.
  • Page 52 Picture 4.33 Account 【Modify User】Modify the existing user attribute. 【Modify Group】Modify the existing team attribute. 【Modify Password】Modify the user password. You can set 1-6 bit password. The blank ahead or behind the char string is invalid. The middle blank in the char string is valid. Note:The user who has the user control rights can modify his/her own or other users password Picture 4.34 Modify Password...
  • Page 53 We recommend that the common user’s right is lower than the advanced user. Picture 4.35 add user 【Add Group】Add a user team and set the rights. There are 36 different rights: shut down the equipment, real time surveillance, playback, recording setup, video file backup and so on. Picture 4.36 Add Group 【Delete User】Delete the current user.
  • Page 54: Online User

    Picture 4.37 Delete Group 4.5.3 Online User Look up the network user information in the local DVR. You can choose the network user and disconnect the connection. Then the user is locked until next boot-strap. Picture 4.38 Online User 4.5.4 TV adjust Refer to chapter 3.5.7 .
  • Page 55: Auto Maintain

    4.5.5 Auto Maintain The user can set the auto reboot time and auto file deleting time limit. Picture 4.39 Auto maintain 4.5.6 Restore The system restore to the default setup. You can choose the items according to the menu. Picture 4.40 Restore Page 55...
  • Page 56: Upgrade

    4.5.7 Upgrade Upgrade Picture 4.41 【 Upgrade】choose USB interface. 【Upgrade file】choose the file which needs upgraded. 4.5.8 Device Info Provide device interface info like audio in, alarm in/out to be conveniently used for user. Picture 4.42 Device Info. 4.6 Info 4.6.1 HDD info Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on.
  • Page 57: Bps

    Picture 4.43 HDD Info Clue:○ means that the hard disk is normal. X - means that the hard disk is non-functional or damaged. means that there is no hard disk. If the user needs to change the damaged hard disk, you must shut down the DVR and take up all the damaged hard disks, then install a new one.
  • Page 58: Log

    Picture 4.44 BPS 4.6.3 LOG Look up system log according to the set mode. Log information include: system operation, configuration operation, data management, alarm affair, recording operation, user management, and file management and so on. Set the time section to look up and click the look up button.
  • Page 59: Version

    4.6.4 Version Display the basic information such as hardware information, software edition, issue data and so on. Picture 4.46 Version 4.7 Shut down system Refer to chapter 3.5.8. Page 59...
  • Page 60: Faq And Maintenance

    5. FAQ and maintenance 5.1 FAQ Note: If the problem on your DVR is not listed, please contact your local vendor. The DVR system has a one year warranty service and technical support starting from the date of purchase. Contact your vendor for details of your warranty policy.
  • Page 61 Possible reasons are as followed: The firmware program is wrong. Please update the firmware program. The image brightness is all 0. Please restore the default setup. There is no video input signal, you have a bad camera or the signal is too weak. The channel protection or the screen protection is set.
  • Page 62 There is no microphone connected to DVR. There are no speakers connected to DVR. The audio lines are damaged. The hardware of the DVR is damaged. 9、 There is audio signal in the surveillance window but no audio signal in the playback state. Possible reasons are as followed: Setting issues: the audio option is not enabled or not setup right.
  • Page 63 Limited by some hardware edition. 13、 I cannot login via web or CMS. Possible reasons are as followed: The system is windows 98 or Win me. We recommend updating to windows 2000sp4 or higher Version. ActiveX is not setup right with your Internet Explorer Options. The DirectX version is not higher than dx8.1.
  • Page 64 The data exceeds the backup storage. The backup equipment is not compatible. The backup equipment is damaged. 17、 The keyboard cannot control the DVR. Possible reasons are as followed: The serial port of the DVR is not set correctly. The address is not correct. When multiple transformers are connected, the power supply is not large enough.
  • Page 65: Maintenance

    Video quality from camera is bad. The lens is too dirty. The camera is in backlighting option. The hard disk capability is not enough. The hard disk is damaged. 22、 The downloaded files will not play. Possible reasons are as followed: There is no media player.
  • Page 66: Appendix 1.Remote Controller Operation

    Appendix 1.Remote controller operation (1) (2) (3) (4) (5) (6) (7) (8) Serial Name Function number Multi-window Same function as Multi-window button in the front button panel Numeric button Code input/number input/channel switch 【Esc】 Same function as【Esc】button in the front panel Direction button Same function as direction button in the front panel Record control...
  • Page 67: Appendix 2.Mouse Operation

    Appendix 2.Mouse operation *used right handed mouse as an example The mouse in USB connection is supported. Operation Function Double click one item in the file list to playback the video Double click the playback video to zoom in or out the Double left click screen Double click the channel to make it full screen display...
  • Page 68: Appendix 3.Hard Disk Capability Calculation

    Appendix 3.Hard disk capability calculation Make sure the hard disk installed to the DVR for the first time. Pay attention to the IDE hard disk lines connection. 1、 Hard disk capability There is no limit for recording machine. We recommend 120G~250G size to keep better stability.
  • Page 69: Appendix 4.Technique Parameters

    Appendix 4.Technique parameters Type 16ch Main processor High performance embedded microprocessor Operation system Embedded LINUX operation system System System resource synchronous multi-channel recording, synchronous multi-channel sub-code stream, synchronous multi-channel playback, synchronous network operation Operation interface 16 bit true color graphical menu interface, mouse operation supportive Interface display...
  • Page 70 Playback Search mode Time searching, calendar searching, affair searching, channel searching, information searching Space Occupation Audio: 28.8MB/H Video:25~450MB/H Storage Recording storage Hard disk, network backup Backup mode Network, USB flash,USB movable HDD,USB DVD-RW Video input 4 BNC 8 BNC 16 BNC Video output 1 BNC, 1 VGA Audio input...
  • Page 71 Return Policy Merchandise may be returned for a refund or exchange for 15 days from day of receipt as long as the equipment is still in "as new" condition. There is no return on Clearance items. A 15% restocking fee may apply.
  • Page 72 $79 - 6.8% or $79 - ($79 * .068) = $79 - $5.37 = $73.63 In this case, $73.63 was the actual amount paid for the camera given the package or coupon price. If a restocking fee is charged it will be based on this actual amount paid ($73.63 in this example). If you have any questions about this policy please feel free to call us.

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