Control-Panel Messages About Jams - HP Q5693A User Manual

Control-panel messages about jams

The following table explains control-panel messages that pertain to jams that occur when using
the MBM.
Message
13.12.01
13.12.02
13.12.03
13.12.04
13.12.05
13.12.06
JAM IN LEFT ACCESSORY
13.12.50
JAM IN LEFT ACCESSORY
13.12.51
JAM IN LEFT ACCESSORY
22 3 Problem solving
Description
A jam exists in the entry area or the
flipper assembly.
Media is present in the belt or the
delivery head.
A paper jam exists in the belt.
Action
1. Move the MBM away from the
printer or MFP.
2. Remove any jammed media
from the output area of the
printer or MFP and from the
entry area or flipper of the MFP.
3. Make sure that you are using
supported media weights and
sizes. For more information,
see "Supported media" on
page 39.
4. Reattach the MBM.
5. Wait for the solid green status
light to appear on the user LED
before you continue printing.
1. Move the MBM away from the
printer or MFP.
2. Remove any media from the
belt.
3. Remove any media from the
delivery head.
4. Make sure that you are using
supported media weights and
sizes. For more information,
see "Supported media" on
page 39.
5. Reattach the MBM.
6. Wait for the solid green status
light to appear on the user LED
before you continue printing.
1. Move the MBM away from the
printer or MFP.
2. Remove any media from the
belt.
3. Make sure that you are using
supported media weights and
sizes. For more information,
see "Supported media" on
page 39.
4. Reattach the MBM.
5. Wait for the solid green status
light to appear on the user LED
before you continue printing.
ENWW