TSC TTP-2410M Pro User Manual
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TSC TTP-2410M Pro User Manual

Thermal transfer / direct thermal bar code printer
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See also: Service Manual , Programming Manual
TTP-2410M Pro/346M Pro/644M Pro
TTP-246M Pro/344M Pro
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TTP-2410M Pro

  • Page 1 TTP-2410M Pro/346M Pro/644M Pro TTP-246M Pro/344M Pro THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use,...
  • Page 3 Agency Compliance and Approvals CE CLASS A EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B:2010-Section 15.107 and 15.109 ICES-003 Issue 4:2004 Class A AS/NZS CISPR 22:2009 CLASS A GB-4953-2001 GB9254-2008 (CLASS A) GB17625.1-2003 此为...

  • Page 4: Table Of Contents

    Contents 1. Introduction ..........1 1.1 Product Introduction ................1 1.2 Product Features ..................2 1.2.1 Printer standard features .............. 2 1.2.2 Printer optional features ............... 3 1.3 General Specification ................5 1.4 Print Specifications ................. 5 1.5 Ribbon Specifications ................6 1.6 Media Specifications ................
  • Page 5 3. Menu Function ......... 35 3.1 Setup Menu Overview ................36 3.1.1-1 Printer Setup (TSPL2) ............... 37 3.1.1-2 Printer Setup (ZPL2) ..............44 3.1.2 Sensor ................... 51 3.1.3 Serial Comm................. 59 3.1.4 Ethernet ..................62 3.2 File Manager ................... 65 3.2.1 File List ..................

  • Page 6: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.

  • Page 7: Product Features

    1.2 Product Features 1.2.1 Printer standard features The printer offers the following standard features. 203 dpi 300 dpi 600 dpi Product standard feature models models models ○ ○ ○ Thermal transfer printing ○ ○ ○ Direct thermal printing ○ ○ ○...

  • Page 8: Printer Optional Features

    EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, RSS-14, Code 11 * Industrial model: TTP-2410M Pro/TTP-346M Pro/TTP-644M Pro * Economic model: TTP-246M Pro/TTP-344M Pro 1.2.2 Printer optional features 1.2.2-1 Industrial model The printer offers the following optional features. User Dealer Factory...
  • Page 9 Internal rewind kit ○ (include label rewind spindle and label redirect kit) ○ Regular guillotine cutter Heavy duty cutter module (Max. paper width: 178 mm, Paper ○ thickness: Max 0.25 mm/ max. paper weight 250g/ m , 1000000 cuts) ○ Care label cutter ○...

  • Page 10: General Specification

    Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 5~90% non-condensing * Industrial model: TTP-2410M Pro/ TTP-346M Pro/ TTP-644M Pro * Economic model: TTP-246M Pro/ TTP-344M Pro 1.4 Print Specifications 1.4-1 Industrial model...

  • Page 11: Ribbon Specifications

    1.4-2 Economy model Print 203 dpi models 300 dpi models Specifications 203 dots/inch 300 dots/inch Print head resolution (8 dots/mm) (12 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm (width x length) (1 mm = 8 dots) (1 mm = 12 dots) Print speed...

  • Page 12: Media Specifications

    1.6 Media Specifications 1.6-1 Industrial model Media Specifications 203 dpi models 300 dpi models 600 dpi models 208.3 mm (8.2”) Label roll capacity Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound Max.
  • Page 13 Max. 76.2 mm (3”) Media core diameter Min. 25.4 mm (1”) Max 2,286 mm (90”) Max. 1,016 mm (40”) Label length Min. 5 mm (0.20”) Min. 5 mm (0.20”) Max. 152.4 mm (6”) Label length (peeler mode) Min. 25.4 mm (1”) Max.

  • Page 14: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 15: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicators 2. LCD display 3. Front panel buttons 4. Paper exit chute 5. Lower front cover 6. Printer right side cover...

  • Page 16: Interior View

    2.2.2 Interior view 1. Ribbon rewind spindle 2. Ribbon release button 3. Ribbon guide plate 4. Print head 5. Platen roller 6. Print head release lever 7. Media guide bar 8. Label roll guard 9. Label supply spindle 10. Ribbon supply spindle 11.

  • Page 17: Rear View

    Pro/TTP-346M Pro/TTP-644M Pro, but a dealer option for 9. USB host (Option) TTP-246M Pro/TTP-344M Pro models. 10. PS/2 interface * Industrial model: TTP-2410M Pro/ TTP-346M Pro/ TTP-644M Pro 11. Power switch * Economic model: TTP-246M Pro/ TTP-344M Pro Note: The interface picture here is for reference only. Please refer to the product specification for the...
  • Page 18 * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic...

  • Page 19: Operator Controls

    2.3 Operator Controls 2.3.1 Front Panel Display LED indicators LCD display Front panel buttons 2.3.2 LED Indicators Status Indication The printer power is turned off The printer power is turned on Printer is ready Pause Blinking Downloading data into printer. Printer is ready “CARRIAGE OPEN”...

  • Page 20: Front Panel Keys

    2.3.3 Front Panel Keys Keys Function 1. Enter the menu 2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/Select cursor located option 2.4 Setting Up the Printer 1.

  • Page 21: Loading Ribbon

    2.5 Loading Ribbon 2.5.1 Loading Ribbon 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Install the ribbon onto the ribbon supply spindle.
  • Page 22 4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen. Ribbon Ribbon sensor 5. Wrap the ribbon onto the ribbon rewind spindle. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
  • Page 23  Loading path for ribbon...

  • Page 24: Remove Used Ribbon

    2.5.2 Remove Used Ribbon 1. Break the ribbon between ribbon guide plate and the ribbon rewind spindle. 2. Push the ribbon release button to release the ribbon on the ribbon rewind spindle. 3. Then, slide off the ribbon from ribbon rewind spindle.

  • Page 25: Loading The Media

    2.6 Loading the Media 2.6.1 Loading the Media 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 26 4. Place the roll of media on the label supply spindle. Flip up the label roll guard. Move the label roll guard horizontally to gently fit the width of label roll. 3” Label spindle 1” Label spindle Note: Replace 3” label supply spindle to fit the 1” core label by removing two screws.
  • Page 27 Media guide bar Media sensor Label guide Damper 6. Unlock the media sensor lock lever to adjust the media sensor. Unlock Lock Gap label Black mark label ▽ * The sensor location is marked by a triangle mark at the sensor housing. * The media sensor position is moveable, please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing.
  • Page 28 7. Adjust the label guide to fit the width of the label. 8. Close the print head mechanism. Make sure the latches are engaged securely. 9. Using the front display panel, set the media sensor type and calibrate the selected sensor.

  • Page 29: Loading Fan-Fold Labels

    2.6.2 Loading Fan-fold Labels Fan-fold media feeds through either the bottom or rear external label entrance chute. 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Insert the fan-fold media through the bottom or rear external label entrance chute. 4.

  • Page 31: Loading Media In Peel-Off Mode (Option)

    2.6.3 Loading Media in Peel-off Mode (Option) 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 32 11. Wrap the label onto the internal rewind spindle and wind the spindle counter-clockwise about 3~5 circles until the label is properly stretched. 12. Lift up the peel-off roller release lever and close the print head mechanism. 13. Move the peel-off sensor toward the paper exit chute. Peel-off sensor 14.

  • Page 33: Remove Liner From Internal Rewind (Option)

    2.6.4 Remove Liner from Internal Rewind (Option) 1. Break the liner between peel-off roller and the internal rewind spindle. 2. Push the liner release button to release the liner on the internal rewind spindle. 3. Then, slide off the liner from internal rewind spindle.

  • Page 34: Loading Media In Rewind Liner With Label Mode (Option)

    2.6.5 Loading Media in Rewind Liner with Label Mode (Option) This mode can rewind the media including liner and label on the rewind spindle. 1. Open the printer right side cover. 2. Insert the supply holder guide and paper core into the internal rewind for 1” core label roll.
  • Page 35 6. Insert another supply holder guide into the internal rewind for 1” core label roll. Supply holder guide 7. Using the LCD panel to set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 36: Remove Labels From Internal Rewind (Option)

    2.6.6 Remove Labels from Internal Rewind (Option) 1. Slide off the labels with supply holder guides from internal rewind spindle. Supply holder guides...

  • Page 37: Adjustment Knob

    2.7 Adjustment Knob 2.7.1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly.
  • Page 38 The print head burn line adjustment knobs are used to fine tune the print quality for different thickness of media. Turning the knobs adjusts the print head’s burn line forward or backward as it relates to the platen roller. Caution: Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer.

  • Page 39: Using The Keyboard With Ps/2 Interface (Optional For Ttp-246M Pro/Ttp-344M Pro Models)

    Press Enter key of the keyboard to enter/execute cursor located option. Press Ctrl + C keys of the keyboard to restart the printer and back to “Ready” state. Note: PS/2 interface is a standard interface for TTP-2410M Pro/TTP-346M Pro models, but optional for TTP-246M Pro/TTP-344M Pro models.

  • Page 40: Menu Function

    ↓ Russian ↓ Polish ↓ Spanish ↓ Exit Notice: * The Ethernet function is available for TTP-2410M Pro series only and option for TTP-246M Pro series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 41: Setup Menu Overview

    Data Bits Exit ↓ Stop Bit(s) ↓ Exit Notice: * The Ethernet function is available for TTP-2410M Pro series only and option for TTP-246M Pro series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 42: Printer Setup (Tspl2)

    3.1.1-1 Printer Setup (TSPL2) Printer Setup TSPL2 Speed Density Direction Print Mode Offset Shift X Shift Y Reference X Reference Y Code Page Country Exit ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ None +000~- +000~-000 +000~-000 000~999 000~999 Batch Mode Peeler Mode...
  • Page 43 3.1.1-1.1 Speed: Print Setup 1/12 Speed > Speed Density Direction Use this option to setup print speed. The each increament/decreament is 1 ips. Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press key to cancel the setting and return to the previous menu.
  • Page 44 return to the previous menu. The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference. DIRECTION 0 DIRECTION 1 Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 45 Cutter Batch Cut the label once at the end of the printing job. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1-1.5 Offset: Print Setup 5/12 Direction Offset...
  • Page 46 3.1.1-1.7 Reference X & Reference Y: Print Setup 9/12 Shift Y Reference Y Reference X > Reference Y This option is used to set the origin of printer coordinate system horizontally and vertically. Press the button to move the cursor from left digit to right digit, button to set the value from “0”...
  • Page 47 Italian Nordic Spanish Swedish Swiss Windows Code Page (SBCS) Windows Code Page (DBCS) International code page code page International number number Character Set Character Set 1252 Latin 1 Traditional Chinese Big5 1250 Central Europe Simplified Chinese GBK 1253 Greek Japanese Shift-JIS 1254 Turkish Korean...
  • Page 48 value into printer. When enter this list, the country code in the right side of “>” icon is the printer current setting. Press key to cancel the setting and return to the previous menu. Code Country Code Country Code Country Code Country Spanish...

  • Page 49: Printer Setup (Zpl2)

    3.1.1-2 Printer Setup (ZPL2) Printer Setup ZPL2 Delimite Dark- Print Tear Print Print List List List List Control Format Head Label Left Media Exit ness Speed Mode Width Fonts Images Formats Setup Prefix Prefix Power Up Close Position Char ↓ ↓...
  • Page 50 3.1.1-2.1 Darkness: Print Setup 1/17 > Darkness Dankness Print Speed Tear off Use this option to setup printing darkness. The available setting is from 0 to 30, and the step is 1. Printer default density is 16.You may need to adjust your density based on selected media.
  • Page 51 move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
  • Page 52 “9” or “dot” to “mm”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 53 3.1.1-2.9 List Setup: Print Setup 9/17 Self Test … Printing … > List Setup Control Prefix Format Prefix This feature is used to print current printer configuration to the label. Press button to print the list. 3.1.1-2.10 Control Prefix: Print Setup 10/17 List Formats Control Prefix...
  • Page 54 3.1.1-2.12 Delimiter Char: Print Setup 12/17 Control Prefix Delimiter Char Format Prefix < , > 2CH > Delimiter Char This option is used to set delimiter character. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0”...
  • Page 55 This option is used to set the action of the media when you close the printhead. Printer default setting is No Motion. When enter this list, the print mode in the right side of “ >” icon is the printer current setting. Press to select the different print mode and press button to enable the setting.

  • Page 56: Sensor

    3.1.2 Sensor Sensor Status Calibration Exit 3.1.2.1 Status This function is available to check the printer’s sensor status. When enter the [Status] option, you will see following message. Paper Len. Gap Size Intensity Ref. Level 3.1.2.2 Calibration This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media.
  • Page 57 A. Gap Mode Calibration Gap Mode > Gap Mode > Automatic Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the media type and press button to enter the sensor calibration mode. Note: If printing from enclosed software/driver, the software/driver will send out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
  • Page 58 2. Press the button to move the cursor from left digit to right digit, Gap Size and press the button to set the value from “0” to “9” and the “dot/ 0024 dot mm/ inch”. Press the button to set the gap size into the printer.
  • Page 59 complete there steps： 1. Press the button to move the cursor from left digit to right digit, Paper Len. and press the button to set the value from “0” to “9” and the “dot/ 00812 dot mm/ inch”. Press the button to set the paper length into the printer.
  • Page 60 B. Bline Mode Calibration Bline Mode Gap Mode > Automatic > Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. B-1 Automatic When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically.
  • Page 61 3. Open the print head mechanism, put Bline Mode the black mark under the media Scan Mark sensor. Press the button to set the value into the printer. Intensity Ref. Level Media sensor Black mark 4. Then, put the label without black mark Bline Mode under the media sensor.
  • Page 62 complete there steps： 1. Press the button to move the cursor from left digit to right digit, Paper Len. and press the button to set the value from “0” to “9” and the “dot/ 00812 dot mm/ inch”. Press the button to set the paper length into the printer.
  • Page 63 C. Cont. Mode Calibration Cont. Mode Bline Mode > Automatic > Cont. Mode Manual Exit Exit Press the buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. C-1 Automatic When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically.

  • Page 64: Serial Comm

    3. The sensor calibration is complete. Cont. Mode Press the button the LCD Complete screen will return to the previous menu. Intensity Ref. Level 3.1.3 Serial Comm. Serial Comm. Baud Rate Parity Data Bits Stop Bit(s) Exit ↓ ↓ ↓ ↓...
  • Page 65 3.1.3.1 Baud Rate Serial Comm. Baud Rate > Baud Rate > 9600 bps Parity 19200 bps Data Bits 38400 bps This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press buttons to select the different baud rate and press button to set the value into printer.
  • Page 66 3.1.3.4 Stop Bit Serial Comm. Stop Bit(s) Parity > Data Bits > Stop Bit(s) Exit This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press buttons to select the different Stop Bits and press button to set the value into printer.

  • Page 67: Ethernet

    ↓ ↓ Exit Exit Note: This function is available for TTP-2410M Pro series only and option for TTP-246M Pro series. 3.1.4.1 Status: (IP Address / MAC) Use this menu to check the Ethernet setting status. 3.1.4.1.1 IP Address IP Address...
  • Page 68 3.1.4.1.2 MAC Ethernet Status MAC Address > Status IP Address 001B82-FF0918 Configure > Exit Exit The MAC address information will be shown on the LCD display. Please press button to return to the previous menu. 3.1.4.2 Configure: (DHCP / Static IP) Use this menu to set the printer’s DHCP and Static IP.
  • Page 69 3.1.4.2.2 Static IP Use this menu to set the printer’s IP address, subnet mask and gateway. Ethernet Configure Status DHCP > Configure > Static IP Exit Exit Press buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.

  • Page 70: File Manager

    3.2 File Manager This feature is used to check the printer available memory and file list. File Manager File List Avail. Memory Del. All Files Exit ↓ ↓ DRAM DRAM ↓ ↓ FLASH FLASH ↓ ↓ CARD CARD ↓ ↓ Exit Exit 3.2.1 File List...

  • Page 71: Del. All Files

    File Manager Avail. Memory File List DRAM: 256 KB > Avail. Memory FALSH: 6656 KB Del. All Files CARD: 0 KB 3.2.3 Del. All Files Use this menu to delete all files. Press button to delete all files in the device. Press to cancel deleting files and go back to previous menu.

  • Page 72: Diagnostics

    3.3 Diagnostics Diagnostics Print Config. Dump Mode Rotate Cutter Exit 3.3.1 Print Config. This feature is used to print current printer configuration to the label. On the sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.

  • Page 73: Dump Mode

    3.3.2 Dump Mode Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 74: Rotate Cutter

    3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter. Diagnostics Fwd. Print Config. DOWN: Rev. Dump Mode >...

  • Page 75: Service

    Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing. Parameter Default setting TTP-2410M Pro： 6 IPS (152 mm/sec) Speed TTP-346M Pro/246M Pro/344M Pro：4 IPS (101.6 mm/sec) TTP-644M Pro： 3 IPS (76.2 mm/sec)

  • Page 76: Mileage Info

    Gap sensor 3 (Will be reset. Need to re-calibrate the gap) sensitivity Bline sensor 2 (Will be reset. Need to re-calibrate the gap) sensitivity Language English IP address DHCP 3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in meter). Service Mileage: (m) Initialization...

  • Page 77: Diagnostic Tool

    4. Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer’s settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 78: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup Calibrate Sensor...

  • Page 79: Setting Ethernet By Diagnostic Utility (Optional For Ttp-246M Pro/Ttp-344M Pro Models)

    5 Setting Ethernet by Diagnostic Utility (Optional for TTP-246M Pro/TTP-344M Pro models) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 80: Using Rs-232 Interface To Setup Ethernet Interface

    5.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.

  • Page 81: Using Ethernet Interface To Setup Ethernet Interface

    5.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 82 gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings.

  • Page 83: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 84 * The max. numbers of file of DRAM is 256 files. * The max. user addressable memory space of DRAM is 256 KB for TTP-246M Pro/TTP-344M Pro and 2048KB for TTP-2410M Pro/ Memory full * The space of FLASH/DRAM is full.
  • Page 85 * Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media.
  • Page 86 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU]  [SELECT] x3[DOWN]x6  [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver.

  • Page 87: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 88 Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Right knob Right knob Left knob The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment levels of settings.

  • Page 89: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain your printer. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol The cleaning process is described as following Printer Part...
  • Page 90 Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 91: Revise History

    Revise History Date Content Editor ＊ Revise pictures of label roll guard Cinya 2012/6/18 ＊ Revise section 1.6...
  • Page 92 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com TSC Auto ID Technology Co., Ltd.

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