TSC TTP-2410M User Manual
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TSC TTP-2410M User Manual

Thermal transfer / direct thermal bar code printer
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See also: Service Manual , Programming Manual
TTP-2410M/346M/644M
TTP-246M Plus/344M Plus
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TTP-2410M

  • Page 1 TTP-2410M/346M/644M TTP-246M Plus/344M Plus THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents 1. Introduction ..........1 1.1 Product Introduction ................1 1.2 Compliances ....................1 2. Operations Overview ........3 2.1 Unpacking and Inspection ..............3 2.2 Printer Overview ..................4 2.2.1 Front View ..................4 2.2.2 Interior view..................5 2.2.3 Rear View..................6 2.3 Operator Controls ..................8 2.3.1 Front Panel Display ...............8 2.3.2 LED Indicators ................8 2.3.3 Front Panel Keys ................9...
  • Page 3 3.1.4 Ethernet ..................55 3.2 File Manager ...................58 3.2.1 File List ..................58 3.2.2 Avail. Memory................58 3.2.3 Del. All Files..................59 3.3 Diagnostics ....................60 3.3.1 Print Config..................60 3.3.2 Dump Mode ..................61 3.3.3 Rotate Cutter ................62 3.4 Language....................62 3.5 Service ....................63 3.5.1 Initialization ..................63 3.5.2 Mileage Info.

  • Page 4: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.
  • Page 5 UL, CUL UL 60950 3 TÜV-GS: EN60950: 2000 Wichtige Sicherheits-Hinweise 1.Bitte lesen Sie Diese Hinweis sorgfältig durch 2.Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3.Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie Keine Flűssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.

  • Page 6: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 7: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicators 2. LCD display 3. Front panel buttons 4. Paper exit chute 5. Lower front cover 6. Printer right side cover...

  • Page 8: Interior View

    2.2.2 Interior view 1. Ribbon rewind spindle 2. Ribbon release button 3. Ribbon guide plate 4. Print head 5. Platen roller 6. Print head release lever 7. Media guide bar 8. Label roll guard 9. Label supply spindle 10. Ribbon supply spindle 11.

  • Page 9: Rear View

    Note: 3. USB interface 1. SD card slot, Ethernet interface and PS/2 interface are standard 4. RS-232C interface interfaces for TTP-2410M/TTP-346M models, but optional for 5. Power jack socket TTP-246M Plus/TTP-344M Plus models. 6. GPIO interface 2. GPIO interface card includes SD card slot, Ethernet and PS/2 *7.
  • Page 10 V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB...

  • Page 11: Operator Controls

    2.3 Operator Controls 2.3.1 Front Panel Display LED indicators LCD display Front panel buttons 2.3.2 LED Indicators Status Indication The printer power is turned off The printer power is turned on Printer is ready Pause Blinking Downloading data into printer. Printer is ready "CARRIAGE OPEN"...

  • Page 12: Front Panel Keys

    2.3.3 Front Panel Keys Keys Function 1. Enter the menu 2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/Select cursor located option 2.4 Setting Up the Printer 1.

  • Page 13: Installation Of Ribbon

    2.5 Installation of Ribbon 2.5.1 Loading Ribbon 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Install the ribbon onto the ribbon supply spindle. 4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen.
  • Page 14 Ribbon Ribbon sensor 5. Wrap the ribbon onto the ribbon rewind spindle. Keeping the ribbon flat and without wrinkles. 6. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched. 7. Close the print head mechanism making sure the latches are engaged properly.
  • Page 15 Loading path for ribbon...

  • Page 16: Remove Used Ribbon

    2.5.2 Remove Used Ribbon 1. Break the ribbon between ribbon guide plate and the ribbon rewind spindle. 2. Push the ribbon release button to release the ribbon on the ribbon rewind spindle. 3. Then, slide off the ribbon from ribbon rewind spindle.

  • Page 17: Installation Of Media

    2.6 Installation of Media 2.6.1 Loading Roll Labels 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 18 5. Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller. Media sensor Media guide bar Internal rewind (Option) Media sensor Damper Label guide 6. Adjust the label guide to fit the width of the label.
  • Page 19 7. Close the print head mechanism making sure the latches are engaged properly. 8. Using the front display panel, set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2) Note: Please calibrate the gap/black mark sensor when changing media. Loading path for roll labels...

  • Page 20: Loading Fan-Fold Labels

    2.6.2 Loading Fan-fold Labels Fan-fold media feeds through either the bottom or rear external label entrance chute. 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Insert the fan-fold media through the bottom or rear external label entrance chute. 4.

  • Page 22: Loading Media In Peel-Off Mode (Option)

    2.6.3 Loading Media in Peel-off Mode (Option) 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 23 12. Lift up the peel-off roller release lever and close the print head mechanism. 13. Move the peel-off sensor toward the paper exit chute. Peel-off sensor 14. Peeling will automatically start. Press the FEED button to test. Liner Label Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 24: Remove Liner From Internal Rewind (Option)

    2.6.4 Remove Liner from Internal Rewind (Option) 1. Break the liner between peel-off roller and the internal rewind spindle. 2. Push the liner release button to release the liner on the internal rewind spindle. 3. Then, slide off the liner from internal rewind spindle.

  • Page 25: Loading Media In Rewind Liner With Label Mode (Option)

    2.6.5 Loading Media in Rewind Liner with Label Mode (Option) This mode can rewind the media including liner and label on the rewind spindle. 1. Lift open printer right side cover. 2. Insert the supply holder guide and paper core into the internal rewind for 1” core label roll.
  • Page 26 6. Insert another supply holder guide into the internal rewind for 1” core label roll. Supply holder guide 7. Using the LCD panel set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 27: Remove Labels From Internal Rewind (Option)

    2.6.6 Remove Labels from Internal Rewind (Option) 1. Slide off the labels with supply holder guides from internal rewind spindle. Supply holder guides...

  • Page 28: Adjustment Knob

    2.7 Adjustment Knob 2.7.1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly.
  • Page 29 different thickness of media. Turning the knobs adjusts the print head’s burn line forward or backward as it relates to the platen roller. Caution: Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer. Proceed with caution. The print head burn line default is set for general purpose printing media (plain paper and paper thickness less than 0.20mm).

  • Page 30: Using Ps/2 Keyboard (Optional For Ttp-246M Plus/Ttp-344M Plus Models)

    Press Enter key of the keyboard to enter/execute cursor located option. Press Ctrl + C keys of the keyboard to restart the printer and back to “Ready” state. Note: PS/2 interface is standard interface for TTP-2410M/TTP-346M models, but optional for TTP-246M Plus/TTP-344M Plus models.

  • Page 31: Menu Function

    French ↓ Russian ↓ Polish ↓ Spanish ↓ Exit Notice: * The Ethernet function is available for TTP-2410M series only and option for TTP-246M Plus series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 32: Setup Menu Overview

    Exit Data Bits Exit ↓ Stop Bit(s) ↓ Exit Notice: * The Ethernet function is available for TTP-2410M series only and option for TTP-246M Plus series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 33: Printer Setup (Tspl2)

    3.1.1-1 Printer Setup (TSPL2) Printer Setup TSPL2 Speed Density Direction Print Mode Offset Shift X Shift Y Reference X Reference Y Code Page Country Exit ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ None +000~- +000~-000 +000~-000 000~999 000~999 Batch Mode Peeler Mode...
  • Page 34 3.1.1-1.1 Speed: Print Setup 1/12 Speed > Speed Density Direction Use this option to setup print speed. The each increament/decreament is 1 ips. Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press key to cancel the setting and return to the previous menu.
  • Page 35 return to the previous menu. The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference. DIRECTION 0 DIRECTION 1 Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 36 Cutter Batch Cut the label once at the end of the printing job. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1-1.5 Offset: Print Setup 5/12 Direction Offset...
  • Page 37 Print Setup 9/12 Shift Y Reference Y Reference X > Reference Y This option is used to set the origin of printer coordinate system horizontally and vertically. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0”...
  • Page 38 Spanish Swedish Swiss Windows Code Page (SBCS) Windows Code Page (DBCS) International code page code page International number number Character Set Character Set 1252 Latin 1 Traditional Chinese Big5 1250 Central Europe Simplified Chinese GBK 1253 Greek Japanese Shift-JIS 1254 Turkish Korean 1251...
  • Page 39 is the printer current setting. Press key to cancel the setting and return to the previous menu. Code Country Code Country Code Country Code Country Spanish United Brazil (Spain) Kingdom English 002 Canadian-French 036 Hungarian Danish (International) Spanish Yugoslavian Swedish Portuguese (Latin America) Dutch...

  • Page 40: Printer Setup (Zpl2)

    3.1.1-2 Printer Setup (ZPL2) Printer Setup ZPL2 Delimite Dark- Print Tear Print Print List List List List Control Format Head Label Left Media Exit ness Speed Mode Width Fonts Images Formats Setup Prefix Prefix Power Up Close Position Char ↓ ↓...
  • Page 41 3.1.1-2.1 Darkness: Print Setup 1/17 > Darkness Dankness Print Speed Tear off Use this option to setup printing darkness. The available setting is from 0 to 30, and the step is 1. Printer default density is 16.You may need to adjust your density based on selected media.
  • Page 42 move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
  • Page 43 “9” or “dot” to “mm”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 44 3.1.1-2.9 List Setup: Print Setup 9/17 Self Test ... Printing ... > List Setup Control Prefix Format Prefix This feature is used to print current printer configuration to the label. Press button to print the list. 3.1.1-2.10 Control Prefix: Print Setup 10/17 List Formats Control Prefix...
  • Page 45 3.1.1-2.12 Delimiter Char: Print Setup 12/17 Control Prefix Delimiter Char Format Prefix < , > 2CH > Delimiter Char This option is used to set delimiter character. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0”...
  • Page 46 This option is used to set the action of the media when you close the printhead. Printer default setting is No Motion. When enter this list, the print mode in the right side of " >" icon is the printer current setting. Press to select the different print mode and press button to enable the setting.

  • Page 47: Sensor

    3.1.2 Sensor Sensor Status C alibration Exit 3.1.2.1 Status This function is available to check the printer’s sensor status. When enter the [Status] option, you will see following message. Paper Len. Gap Size Intensity Ref. Level 3.1.2.2 Calibration This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media.
  • Page 48 A. Gap Mode Calibration Gap Mode > Gap Mode > Automatic Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the media type and press button to enter the sensor calibration mode. Note: If printing from enclosed software/driver, the software/driver will send out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
  • Page 49 2. Press the button to move the cursor from left digit to right digit, and press the button to set Gap Size the value from “0” to “9” and the “dot/ 0024 dot mm/ inch”. Press the button to set the gap size into the printer.
  • Page 50 complete there steps： 1. Press the button to move the cursor from left digit to right digit, and press the button to set Paper Len. the value from “0” to “9” and the “dot/ 00812 dot mm/ inch”. Press the button to set the paper length into the printer.
  • Page 51 B. Bline Mode Calibration Bline Mode Gap Mode > Automatic > Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. B-1 Automatic When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically.
  • Page 52 3. Open the print head mechanism, put Bline Mode the black mark under the media sensor. Press the button Scan Mark to set the value into the printer. Intensity Ref. Level Media sensor Black mark 4. Then, put the label without black mark Bline Mode under the media sensor.
  • Page 53 1. Press the button to move the cursor from left digit to right digit, and press the button to set Paper Len. the value from “0” to “9” and the “dot/ 00812 dot mm/ inch”. Press the button to set the paper length into the printer.
  • Page 54 C. Cont. Mode Calibration Cont. Mode Bline Mode > Automatic > Cont. Mode Manual Exit Exit Press the buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. C-1 Automatic When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically.

  • Page 55: Serial Comm

    3. The sensor calibration is complete. Cont. Mode Press the button the LCD screen will return to the previous Complete menu. Intensity Ref. Level 3.1.3 Serial Comm. Seria l Comm. Baud Ra te Parity Data Bits Stop Bit(s) Exit ↓ ↓...
  • Page 56 3.1.3.1 Baud Rate Serial Comm. Baud Rate > Baud Rate > 9600 bps Parity 19200 bps Data Bits 38400 bps This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press buttons to select the different baud rate and press button to set the value into printer.
  • Page 57 3.1.3.4 Stop Bit Serial Comm. Stop Bit(s) Parity > Data Bits > Stop Bit(s) Exit This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press buttons to select the different Stop Bits and press button to set the value into printer.

  • Page 58: Ethernet

    Static IP ↓ ↓ Exit Exit Note: This function is available for TTP-2410M series only and option for TTP-246M Plus series. 3.1.4.1 Status: (IP Address / MAC) Use this menu to check the Ethernet setting status. 3.1.4.1.1 IP Address IP Address...
  • Page 59 3.1.4.1.2 MAC Ethernet Status MAC Address > Status IP Address 001B82-FF0918 Configure > Exit Exit The MAC address information will be shown on the LCD display. Please press button to return to the previous menu. 3.1.4.2 Configure: (DHCP / Static IP) Use this menu to set the printer's DHCP and Static IP.
  • Page 60 3.1.4.2.2 Static IP Use this menu to set the printer's IP address, subnet mask and gateway. Ethernet Configure Status DHCP > Configure > Static IP Exit Exit Press buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.

  • Page 61: File Manager

    3.2 File Manager This feature is used to check the printer available memory and file list. File Mana ger File List Avail. Memory Del. All Files Exit ↓ ↓ DRAM DRAM ↓ ↓ FLASH FLASH ↓ ↓ CARD CARD ↓ ↓...

  • Page 62: Del. All Files

    File Manager Avail. Memory File List DRAM: 256 KB > Avail. Memory FALSH: 6656 KB Del. All Files CARD: 0 KB 3.2.3 Del. All Files Use this menu to delete all files. Press button to delete all files in the device. Press to cancel deleting files and go back to previous menu.

  • Page 63: Diagnostics

    3.3 Diagnostics Diagnostics Print Config. Dump Mod e Rotate Cutter Exit 3.3.1 Print Config. This feature is used to print current printer configuration to the label. On the sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.

  • Page 64: Dump Mode

    3.3.2 Dump Mode Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 65: Rotate Cutter

    3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter. Diagnostics Fwd. Print Config. DOWN: Rev. Dump Mode >...

  • Page 66: Service

    The printer settings are restored to defaults as below once printer is initialized. Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing. Parameter Default setting TTP-2410M： 6 IPS (152 mm/sec) Speed TTP-346M/246M Plus/344M Pius：4 IPS (101.6 mm/sec) TTP-644M： 3 IPS (76.2 mm/sec) Density 4.00"(101.6mm)

  • Page 67: Mileage Info

    3 (Will be reset. Need to re-calibrate the gap) Gap sensor sensitivity 2 (Will be reset. Need to re-calibrate the gap) Bline sensor sensitivity English Language DHCP IP address 3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in meter). Service Mileage:(m) Initialization...

  • Page 68: Diagnostic Tool

    4. Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 69: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Initialize the printer and restore the settings to Factory Default...

  • Page 70: Troubleshooting

    5. Troubleshooting 5.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 71 Memory full DRAM is 256 KB for TTP-246M Plus/TTP-344M * The space of FLASH/DRAM is full. Plus and 2048KB for TTP-2410M/TTP-346M. ( FLASH / DRAM ) * The max. numbers of file of FLASH is 256 files. * The max. user addressable memory space of...
  • Page 72 * Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media.
  • Page 73 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU] [SELECT] x3 [DOWN]x6 [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.

  • Page 74: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    5.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 75 Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Right knob Right knob Left knob The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment levels of settings.

  • Page 76: Maintenance

    6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following Printer Part Method Interval...
  • Page 77 Do not touch printer head by hand. If you touch it careless, please use ethanol to clean Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 78: Revise History

    Revise History Date Content Editor Camille Update Ethernet section. (Section 3.1.4) 2007/10/24 Add SD card specification. (Section 2.2.3) Camille 2007/10/31 Modify section 2.2.3 (SD card) Camille 2007/11/7 Modify chapter 2.2 (Pinter overview) Camille 2007/11/15 Add section 2.6.3 & 2.6.4 (Loading media in peel-off mode Camille 2007/11/21 /Option)
  • Page 79 No. 35, Sec. 2, Ligong 1st Rd., Wujie Town 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, , I-Lan County 268, Taiwan, R.O.C. Taipei 231, Taiwan, R.O.C. TEL: +886-3-990-6677 TEL: +886-2-8913-1308 FAX: +886-3-990-5577 FAX: +886-2-8913-1808 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Ttp-344m plusTtp-346mTtp-644m

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