TSC TTP-2610MT Series Service Manual
  1. Manuals
  2. Brands
  3. TSC Manuals
  4. Barcode Reader
  5. TTP-2610MT Series
  6. Service manual

TSC TTP-2610MT Series Service Manual

Thermal transfer / direct thermal bar code printer
Hide thumbs Also See for TTP-2610MT Series:
Table of Contents

Advertisement

Quick Links

TTP-2610MT/ TTP-368MT Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TTP-2610MT Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TSC TTP-2610MT Series

Summary of Contents for TSC TTP-2610MT Series

  • Page 1 TTP-2610MT/ TTP-368MT Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    TABLE OF CONTENT 1. FUNDAMENTAL OF THE SYSTEM ................3 1.1. Overview ............................... 3 2. ELECTRONICS ......................7 2.1 Summary of Board Connectors ......................7 2.2 Pin Configuration ..........................12 3. MECHANISM ......................14 3.1 Remove Covers ........................... 14 3.2 Replacing the LCD Panel Module ....................... 16 3.3 Replacing the Power Supply Unit ......................

  • Page 4: Fundamental Of The System

    1. FUNDAMENTAL OF THE SYSTEM 1.1. Overview Front View LED indicators Touch screen Operation buttons Media viewer Paper exit chute Printer right side cover opener...
  • Page 5 Interior View Prin Prin Prin Ribbon rewind spindle Ribbon supply spindle Print head pressure adjustment knobs Z axis mechanism adjustment knob Print head release lever Media guide bar Rear label guide Prin Label roll guard Label supply spindle Damper Print head Ribbon sensor Gap sensor Platen roller...
  • Page 6 Rear View Prin inte rfac External label entrance chute Power cord socket Power switch Ethernet interface * SD card socket USB interface USB host RS-232C interface GPIO interface (Option) Centronics interface Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
  • Page 7 * Recommended SD card specification Type SD card spec SD card capacity Approved SD card manufacturer V2.0 Class 4 Transcend V3.0 Class 10 Kingston SDHC V3.0 Class 10 Kingston V2.0 Class 4 Scandisk V3.0 Class 10 Scandisk V2.0 Class 4 Transcend V2.0 Class 4 Transcend...

  • Page 8: Electronics

    2. ELECTRONICS 2.1 Summary of Board Connectors Main board Connector Description Ethernet RJ-45 connector SD card slot USB device connector USB host connector RS-232C connector Microprocessor GPIO connector...
  • Page 9 Centronics port FPC connector TFT LCD panel FPC connector KEY & LED connector USB host internal connector (Reserve) I2C internal connector (Reserve) RFID module connector (4” 6pin / 6” or 8” 4pin) Ribbon recover sensor connector (For 6” 8” used only) (Blue) 5 4 3 2 1 Description Voltage...
  • Page 10 Description Voltage 0V: Cutter work Cutter enable 5V: Cutter stop 0V: Cutter positive cut Cutter direction 5V: Cutter negative cut Cutter position sensor 0V: Cutter stop switch 3.3V: Cutter work Peel sensor receiver A/D: 0~3.3V Logic power Cutter power I2C SCL signal I2C SDA signal Note: 9 Pin Mini Din for cutter/peel-off module connector...
  • Page 11 Description Voltage Black mark sensor A/D: 0~3.3V receiver Black mark sensor emitter power pin 4.0~4.1V: Emitter on Black mark sensor emitter 4.3~4.4V: Emitter off Gap sensor connector Description Voltage Power 4.0~4.1V: Emitter on Gap sensor emitter 4.3~4.4V: Emitter off 4.0~4.1V: Emitter on Black mark sensor emitter 4.3~4.4V: Emitter off Gap and black mark...
  • Page 12 GPIO with multi-interface board Connector Description Remark GPIO connector GPIO power and control signal connector Centronics port connector Centronics port FPC connector...

  • Page 13: Pin Configuration

    2.2 Pin Configuration RS-232C CONFIGURATION +5 V CONFIGURATION Centronics SPP Mode Nibble In/Out Strobe Data 0-7 Busy Paper Out / End Select Ground No Defined 16-17 Ground No Defined 19-30 Ground No Defined...
  • Page 14 Error / Fault 33-35 Ground No Defined Ethernet CONFIGURATION GPIO...

  • Page 15: Mechanism

    3. MECHANISM 3.1 Remove Covers 1. Remove 4 screws from printer. Screws 2. Open printer right side cover and remove 2 screws then close the cover. Screws 3. Remove the electronics cover. Electronics cover...
  • Page 16 4. Remove 6 screws from each hinge. Be careful the right side cover may fall out from the printer. Take out the right side cover from the printer. Right side cover Screws 5. Reassemble the parts in the reverse procedures.

  • Page 17: Replacing The Lcd Panel Module

    3.2 Replacing the LCD Panel Module 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 2 screws on the module bracket. 3. Push down the tab to remove the LCD panel module. PUSH 4. Remove 4 screws to remove the module bracket. 5.
  • Page 18 6. Reassemble the parts in the reverse procedures.

  • Page 19: Replacing The Power Supply Unit

    3.3 Replacing the Power Supply Unit 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect 2 connectors, and remove 2 screws on the power supply unit. Screws 3. Replace the power supply unit. 4. Reassemble the parts in the reverse procedures.

  • Page 20: Replacing Multi-Interface Board

    3.4 Replacing Multi-interface Board 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 2 screws from multi-interface board. Disconnect 2 connectors. Screws 3. Replace the multi-interface board. 4. Reassemble the parts in the reverse procedures.

  • Page 21: Replacing The Main Board

    3.5 Replacing the Main Board 1. Refer to section 3.1 to remove electronics cover. 2. Remove 4 screws to take off the interface plate. 2. Refer to section 3.4 to remove multi-interface board. 3. Disconnect all connectors to replace the main board. Remove 2 copper pillars and 2 screws.

  • Page 22: Replacing The Platen Roller Assembly

    3.6 Replacing the Platen Roller Assembly 1. Open printer right side cover. 2. Disengage print head lift lever. 3. Remove the 1 screw to remove gear cover. Screws Gear cover 4. Remove 2 screws from the platen holder. 5. Take out the platen holder, platen roller assembly and replace a new platen roller assembly.

  • Page 23: Replacing The Stepping Motor

    3.7 Replacing the Stepping Motor 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect the stepping motor connector. Remove 2 screws on the stepping motor. Screws 3. Replace the stepping motor. 4. Reassemble the parts in the reverse procedures.

  • Page 24: Replacing The Print Head Ass'y

    3.8 Replacing the Print head ASS'Y 1. Open the printer right side cover. 2. Remove 2 screws from the mechanism. Screws 3. Disengage print head release lever. 4. Carefully disconnect 2 connectors from the print head ASS'Y. 5. Replace the print head ASS'Y. Print head ASS'Y...
  • Page 25 6. Connect the print head cable and carefully slide assembly into the print mechanism. The holes of print head assembly must align and then insert the tenons of print mechanism. Tenons Print head ASS'Y 7. Reassemble the parts in the reverse procedures.

  • Page 26: Replacing The Gap And Black-Mark Sensor Module

    3.9 Replacing the Gap and Black-mark Sensor Module 1. Open the printer right side cover. 2. Disengage print head release lever. 3. Refer to section 3.1 and 3.4 to remove electronics cover and multi-interface board. 4. Disconnect the gap and black-mark sensor connectors from the main board. Black-mark sensor Gap sensor module connector...

  • Page 27: Replacing The Dc Motor Module

    3.10 Replacing the DC Motor Module 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect the DC motor module connector from the main board. DC motor module connector 3. Remove 4 screws from DC motor fixed plate. 4.

  • Page 28: Cutter Module Installation (Option)

    3.11 Cutter Module Installation (Option) 1. Open the printer right side cover. 2. Remove 2 screws to remove the lower front panel. 3. Plug the cutter mini DIN cable connector into the cutter/peel-off connector. The triangle mark on the connector must be at the upper side. 4.
  • Page 29 5. Place the cutter module into the cutter fixing plate. Please refer to the following fig. 6. Fasten the 1 screw at the cutter bracket to fix the cutter module to the printer mechanism.

  • Page 30: Replacing The Cutter Driver Ic Board (Option)

    3.12 Replacing the Cutter Driver IC Board (Option) 1. Remove 7 screws on cutter cover. 2. Disconnect 2 connectors on the cutter driver IC board. Remove 2 screws to replace the cutter driver IC board. 3. Reassemble the parts in the reverse procedures.

  • Page 31: Peel-Off Kit Installation

    3.13 Peel-off kit Installation Peel-off kit parts list 1. Internal rewinder spindle 2. Harness for DC motor control board 3. Peel-off cover (Including peel-off sensor assembly) 4. Screw # 1 5. Gear 6. Pillar 7. Screw # 2 8. Copper pillar 9.
  • Page 32 1. Remove 4 screws from printer electronics cover. 2. Open printer right side cover and remove two screws then close the cover. 3. Remove the electronics cover.
  • Page 33 4. Remove 3 screws and 1 connector to remove the DC motor assembly. (DC motor fixing plate) Screws Connector (Blue) 5. Open the right side printer cover. Remove the dustproof cover from internal rewinder spindle reserve hole. 6. Install the pillar to the printer. Please refer to the above fig.
  • Page 34 7. Use wrench (No. 7) to fasten the pillar. 8. Remove 2 screws from the internal rewinder spindle. 9. Separate the internal rewinder spindle and shaft as picture above.
  • Page 35 10. Put the bearing into the internal rewinder shaft hole. (Left side) 11. Put the bearing into the internal rewinder shaft hole then insert the gear shaft into it. 12. Put the bearing (right side), felt fabric and gasket onto the shaft.
  • Page 36 13. Insert the internal rewinder spindle to the shaft and fasten the screw. Note: The spindle screw hole must be in alignment with the screw hole on rewinder shaft 14. Rotate the spindle 180 degrees and fasten the other screw at the internal rewinder spindle.
  • Page 37 16. Install 2 copper pillars to the DC motor fixing plate. 17. Place the two locating protrusions on the motor into the locating holes on the fixing plate. 18. Make sure the protrusions are at lower position of locating holes.
  • Page 38 19. Use 4 screws (#4) to fix the DC motor and sensor board on the plate. Use screws (#3) to fix the DC motor control board on the copper pillars. Plug the DC motor kit harness into the DC motor control board. 20.
  • Page 39 22. Connect the DC motor harness and the DC motor control board harness to main board. Then, reassemble the parts in the reverse procedures. 23. Loosen 4 screws to remove lower front panel and platen holder. 24. Use 2 screws to install the new platen holder (No.13) as indicated.
  • Page 40 25. Plug the peel-off mini DIN cable connector into the peel-off connector and place the cable in the cable cavity. The triangle mark on the connector must be at the upper side. 26. Fasten 2 screws at the peel-off module to fix the peel-off module to the printer mechanism.

  • Page 41: Slot-In Wifi Housing Installation (Option)

    3.14 Slot-in Wifi Housing Installation (Option) 1. Fix the WiFi module with machine screw M3*6/ button head screws. Tightening torque: 5KG 2. Insert the housing board cable to the main board. Pull the cable to left 3. Please make sure the LCD flat cable (white) is fixed on front of printer by a label.

  • Page 42: Troubleshooting

    4. TROUBLESHOOTING 4.1 Common Problems The following guide lists the most common problems that might be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 43 * Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on..
  • Page 44 * Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the printhead test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media. * Adjust the printhead pressure adjustment knob.
  • Page 45 Missing printing on * Wrong label size setup. * Set the correct label size. the left or right side of label RTC time is incorrect * The battery has run down. * Check if there is a battery on the main board. when reboot the printer Multi interface board...

  • Page 46: Print Head Pressure Adjustment Knob

    4.2 Print Head Pressure Adjustment Knob There are two conditions that will need to adjust the print head pressure. 1. Print with thick media If media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.

  • Page 47: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 48 Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Middle knob Middle knob Right knob The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment levels of settings.

  • Page 49: Z-Axis Mechanism Adjustment Knob

    4.4 Z-axis Mechanism Adjustment Knob Z-axis mechanism adjustment knob Fixing nut Indicator (The default position is set at the lowest line.) For narrow media, If change the print head pressure adjustment knob setting can’t get the printout without ribbon wrinkle, the Z-axis mechanism adjustment knob should be adjusted to get the satisfied printout.
  • Page 50 2. Please be noted that print head right pressure find turn should be done by try-and-error. Rotate the Z-axis mechanism adjustment knob clockwise for a few degrees by screwdriver and print again to check if the ribbon wrinkle remains. If the wrinkle still remains, please turn the Z-axis mechanism adjustment knob clockwise about 1/4 circle each time for adjustment.

  • Page 51: Maintenance

    5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2.
  • Page 52 Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 53: Update History

    UPDATE HISTORY Date Content Editor Add section 3.12 (Replacing the cutter driver IC board) Camille 2015/10/2 Modify section 1.1 (Recommended SD card Camille 2015/10/21 specification) Add section 3.13 (Peel-off kit Installation) & 3.14 (Slot-in Wifi Kate 2016/04/20 Housing Installation (Option))
  • Page 54 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Ttp-368mt series

Table of Contents