Master Protection Agreements
Congratulations on making a smart purchase. Your new
product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
"No-lemon" guarantee – replacement of your covered
product if four or more product failures occur within twelve
Product replacement if your covered product can't be fixed.
Annual Preventive Maintenance Check at your request – no
Fast help by phone – we call it Rapid Resolution – phone
support from a Sears representative on all products. Think of
us as a "talking owner's manual."
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material and workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME
If the sealed refrigerant system is defective within five years from
the purchase date, call 1-800-4-MY-HOME
This warranty applies for only 90 days from the date of purchase
if this appliance is ever used for other than private family
This warranty covers only defects in material and
workmanship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to the all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
KENMORE LIMITED WARRANTY
to arrange for free
to arrange for free
Power surge protection against electrical damage due to
$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
Rental reimbursement if repair of your covered product takes
longer than promised.
10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period
allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential
damages, or limitation on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States or Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co.
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8