Xerox WorkCentre 7132 Evaluator Manual page 12

EVALUATE RELIABILITY
The productivity of your employees is tied directly to the reliability of the tools you provide them
to do their jobs. Evaluate the day-to-day reliability of your MFP, and whether it proactively helps
you avoid costly downtime. Consider the level of service and support you will receive if you do run
into issues. For shared devices, network reliability is a key consideration.
HOW THE WORKCENTRE
Day to Day Operation
The WorkCentre 7132 MFP has been engineered to minimize user interventions and downtime. One clear
example – SMart Kit
WorkCentre 7132 constantly monitors itself and communicates to users and administrators through the local
system UI, through the bi-directional print drivers, through e-mail, through CentreWare Web, and
CentreWare IS to alert if a potential failure is going to occur. The user can simply order a SMart Kit
replacable unit and it is delivered right to the device. The user then replaces the SMart Kit as they would a
laser printer cartridge and avoid costly downtime. Easy-access SMart Kits include:
• SMart Kit Fuser module
• SMart Kit Drum Cartridge
• Intermediate Belt Transfer Cleaner
• Bias Transfer Roll 2
• Waste Toner Cartridge
Smart eSolutions offers hands-free, hassle-free, and secure administration of automatic meter reads and supply
replenishment for Xerox devices – further easing the chore of managing supplies for the WorkCentre 7132.
Service and Support
Building on the reliability that is engineered into the WorkCentre 7132 MFP, Xerox has trained and devel-
oped a sophisticated service-delivery network that is capable of helping you maintain your equipment,
address issues that you may encounter with your equipment, and train you and your users on how to get the
most out of your equipment.
RELIABILITY & EVALUATION
The WorkCentre 7132 has been
evaluated for functionality and
quality by a number of independent
entities and has been awarded the
following certifications:
• Microsoft WHQL
• Agency Approvals:
• Energy Star
• UL 60950-1 2003
• CE Nemko EN60950-1: 2001
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WORKCENTRE 7132 EVALUATOR GUIDE
® 7132 MFP EXCEEDS THE RELIABILITY REQUIREMENT:
TM technology is built into the system to predict and prevent system downtime. The
Network Reliability
Network reliability is another are Xerox focuses on to deliver a consis-
tent and positive customer experience – the WorkCentre 7132 has been
subjected to a controlled, formal test based on the IEEE software testing
standards and certified at Capability Maturity Model (CMM) level 2.
Compatibility testing uses a number of environmental conditions
including server operating systems, client operating systems, network
topologies, email servers and Web browsers. Xerox devices maintain
standards through adherence to standard protocols (setup, authentication,
secure print), consistency in physical standards (network cards, drivers,
front end) and operations (copy, print, scan, fax, store) with rock solid
security and data integrity.